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Amazon's Alexa Tells 10-year-old Girl To Put Penny in Plug Socket (bbc.com) 320

Amazon has updated its Alexa voice assistant after it "challenged" a 10-year-old girl to touch a coin to the prongs of a half-inserted plug. From a report: The suggestion came after the girl asked Alexa for a "challenge to do". "Plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs," the smart speaker said. Amazon said it fixed the error as soon as the company became aware of it. The girl's mother, Kristin Livdahl, described the incident on Twitter. She said: "We were doing some physical challenges, like laying down and rolling over holding a shoe on your foot, from a [physical education] teacher on YouTube earlier. Bad weather outside. She just wanted another one." That's when the Echo speaker suggested partaking in the challenge that it had "found on the web". The dangerous activity, known as "the penny challenge", began circulating on TikTok and other social media websites about a year ago.
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Amazon's Alexa Tells 10-year-old Girl To Put Penny in Plug Socket

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  • Where to begin? (Score:4, Insightful)

    by registrations_suck ( 1075251 ) on Tuesday December 28, 2021 @10:15AM (#62121681)

    So much stupidity here....hard to say where to start.

    But I will start with "if you put shit like Alexa in your house, you deserve whatever happens next."

    People have way too much faith in technology in general....not even questioning it when it clearly tells them to do something not in their own best interests. No real surprise it comes from Bezos and company.

    • Re:Where to begin? (Score:5, Insightful)

      by Viol8 ( 599362 ) on Tuesday December 28, 2021 @10:25AM (#62121717) Homepage

      Too many people think devices like Alexa are smart simply because they work by voice control, rather than being a rather basic front end to all the usual crap and worse found online.

      • Re:Where to begin? (Score:5, Insightful)

        by CastrTroy ( 595695 ) on Tuesday December 28, 2021 @11:17AM (#62121929)

        They sell devices that are literally called "Alexa Smart Home Hub". that would probably by why people consider them to be "smart". Just like Tesla selling cars with a feature called "autopilot" and then people expecting the car to be able to drive all by itself.

        • Re:Where to begin? (Score:5, Insightful)

          by sessamoid ( 165542 ) on Tuesday December 28, 2021 @11:51AM (#62122035)
          Tesla naming of "autopilot" isn't the big problem. Aviation autopilot doesn't allow a plane to leave the pilot on the ground, just like Tesla's autopilot doesn't allow the driver to take a nap. Tesla's problem is calling it "Full Self-Driving" when it is nothing of the kind.
          • Tesla naming of "autopilot" isn't the big problem. Aviation autopilot doesn't allow a plane to leave the pilot on the ground, just like Tesla's autopilot doesn't allow the driver to take a nap. Tesla's problem is calling it "Full Self-Driving" when it is nothing of the kind.

            How many lay people know this about aviation autopilot? I've always assumed a pilot had to be present in the case of an unforeseen issue, but don't recall explicitly hearing or reading about it. I've seen news articles about Amazon et al toying with the idea of driverless deliveries, so I understand how someone could (erroneously) make the jump to taking a nap while in the driver position.

          • Re: Where to begin? (Score:4, Informative)

            by SirSlud ( 67381 ) on Tuesday December 28, 2021 @05:39PM (#62123211) Homepage

            Pilots undergo extensive training and it's highly regulated. It wouldn't matter what it's called. If drivers underwent the same kind of regulation and testing, it wouldn't matter what tesla called theirs either. But since that's not the actual case ....

          • You can be pedantic all you want, when 99% of the people don't know how aviation autopilot works and thinks it refers to 'drivers itself', it's a big problem. Safety critical things shouldn't be described in terms nearly everyone except pilots and pedants think means something else.
        • Just like Tesla selling cars with a feature called "autopilot" and then people expecting the car to be able to drive all by itself.

          To be fair, Tesla's autopilot works better than an airplane's autopilot. It isn't really their fault people are too ignorant of airplanes to realize that the autopilot doesn't mean the pilots get up and walk around the cabin or something. Even on autopilot, it is expected that the pilots are paying attention to the sky around them and are still in control of the aircraft. The autopilot is really bad at handling traffic avoidance, and so that is done by the pilots with use of radar, and ground control dir

        • by gweihir ( 88907 )

          They sell devices that are literally called "Alexa Smart Home Hub". that would probably by why people consider them to be "smart". Just like Tesla selling cars with a feature called "autopilot" and then people expecting the car to be able to drive all by itself.

          Yes, these two are pretty similar. Marketing lies that have and will continue to kill people. I think the ones making them should face personal criminal liability and their company should pay for any and all damage done with triple damages on top.

        • by MrL0G1C ( 867445 )

          They sell devices that are literally called "Alexa Smart Home Hub". that would probably by why people consider them to be "smart".

          Clearly not reliable though, what we need is Alexa Reliable Smart Electronics Home Orientated Level Edition.

      • For regular folk who are not too tech-savvy, it's not unreasonable to assume that Alexa's suggestions are at least curated to a certain degree.
    • Re: (Score:3, Insightful)

      by Freischutz ( 4776131 )

      So much stupidity here....hard to say where to start.

      How about starting by questioning the wisdom of designing a plug and socket in such a way that it is possible to touch a penny to the live electrified prongs of the plug?

      • by fazig ( 2909523 )
        Stop thinking outside of the box. We don't like that here.
      • Re:Where to begin? (Score:5, Informative)

        by BeerCat ( 685972 ) on Tuesday December 28, 2021 @10:48AM (#62121791) Homepage

        In the UK, the design of modern plugs means that pulling it half out means that the live and neutral are protected by plastic. Pulling the plug far enough out to reveal the metal terminals will (because of the design of the socket) mean that they are no longer connected.

        Pulling the plug even further out, and shutters in the socket ensure that even prodding a screwdriver into the live terminal won't give a shock

        • In the UK, the design of modern plugs...

          Any by "modern" we mean any plug made in approximately the last 40 years. I think that I might have at most two or three of the old unshielded plugs and I suspect that most houses don't have any at all.

        • by necro81 ( 917438 )
          Having been temporarily blinded by the electrical arc from shorted terminals of a US plug, I have great respect for the safety aspects of the UK plug design.

          It would have been nice if they could have accomplished all that without it being the size of a child's fist!
      • Where do you live in the world that something like that isn’t possible, if not with a penny, then with a fork, paperclip, or other household object that’s readily available to children?

        I recall the kids in my grade school class several decades ago daring each other to fold foil-backed chewing gum wrappers into a Y shape, then shoving it into a socket. If done "right", the current would cause the paper to pop loudly where the two prongs from the Y met, which would also act as a sort of fuse that

      • There is absolutely nothing wrong with the design.

        There is no reason to try to design around every possible stupid thing someone can do.

        • by gweihir ( 88907 )

          There is absolutely nothing wrong with the design.

          There is no reason to try to design around every possible stupid thing someone can do.

          The design is deeply flawed. It does not even offer basic safety against accidentally touching it.

      • Europe [wikipedia.org] called. They don't even want their plug back. In fact the make so many if them, they will sell you some if you ask nicely.

        • by fazig ( 2909523 )
          Not what he was playing at.

          The point was that you can design a socket to be recessed. Or design a plug to have only insulated parts exposed when the conductive parts make contact with the phase.
          The Schuko does that too, because it's recessed. But the main defining part of the Schuko is the "Earth" contacts, which you can have on non recessed designs as well, where they'd do nothing if the plug isn't designed with insulator parts.
          • Regardless of what the "main" part is, Schuko is recessed. That's part of the standard.

            • by fazig ( 2909523 )
              The way you phrased it made it sound like it's an European thing.

              Schuko is a German thing. And similar recessed approaches can be found all around the world. You can have a recessed socket with any kind of plug. It would work with US or UK plugs as well.

              Example of a CA recessed socket: https://homedepot.scene7.com/i... [scene7.com] The Earth Ground is the D by +90 looking thing.

              Example of a UK recessed socket: https://m.media-amazon.com/ima... [media-amazon.com] The Earth Ground is the top left hole respectively.
      • by havana9 ( 101033 )
        I think the problem is that, after seeing that the sockets were problematic in the USA they weren't phased out. In Italy the plugs and sockets had similar problems. This was single phase with earth pin [formoso.biz] and this was a three phase with neutral [ebayimg.com] one.
        Nowadays the plugs and sockets have a safer design with insulated prongs and shutters in the socket like this for single phase [vimar.com] or like these for three phase with neutral and earth [tdssound.com]
        The phasing out of old style plugs and sockets started in the 70s and was a long p
    • Re:Where to begin? (Score:5, Insightful)

      by bws111 ( 1216812 ) on Tuesday December 28, 2021 @10:50AM (#62121803)

      Oh, fuck off. My father has vision and mobility issues, and he has 'shit like Alexa' in his house, and it is a life changer. Maybe idiots like you can't appreciate the ability to just say 'Alexa, play music', or 'Alexa, call Joe', or 'Alexa, turn on the lights', or 'Alexa, what time is it', or any of the other numerous things he uses it for, but some people can.

      • So, Kure saying he deserves what happened next, right?

        • So, Kure saying he deserves what happened next, right?

          Like the music playing, Joe answering the phone and the lights coming on?

      • Too bad you have to defend your position. If Amazon decides, "wow, Alexa sure was a dumb idea", one day all that could just stop working. You don't own your smart home, you are leasing on the kindness of these companies. (Assuming you aren't running Home Assistant, Node Red, or something like that.)

        • by bws111 ( 1216812 )

          I am not sure what you think I need to defend. The total investment here is maybe $100 (you can buy an Echo and 4 smart plugs for $60). So if 'one day' it all stops working, so what? The question at that point just becomes 'was it worth $100 for the one, two, or five years of use he got out of it'. Since he has already used it for more than a year, I would say the answer is an unequivocal yes.

          And, no, he is not 'leasing' anything. He OWNS it. And just like everything else, it may stop working someday.

        • If Amazon decides, "wow, Alexa sure was a dumb idea", one day all that could just stop working.

          And the guy's father buys a Google Home. Whoop de fucking do. Now try and save your point by saying that all smart home companies are going to decide and abandon the core concept of a voice assistant. I dare you.

          Until then, no one gives a crap if Alexa shuts down. People will happily move on to another service.

          you are leasing on the kindness of these companies

          No company runs on kindness. Alexa doesn't exist because Amazon is kind, Alexa exists (and gets a metric fuckton of investment) because it pays div... well no Amazon doesn't pay dividends, but it make

      • Comment removed based on user account deletion
        • Beside the point. Alexa was not made for people with disabilities.

          No, exactly on point. The point here is not that someone with a disability finds it useful, it's that a person finds it useful. My mother has one in her house, and she absolutely deserves what happens next. What happens next for her is that the lights go on when she tells them to, the kitchen timer rings at the time she asks it to. That's what happens next.

          There are 40 million Alexas in the USA alone. I just checked, 40million people didn't get zapped by a power outlet and likely 39,999,999 happy customers.

      • by Tablizer ( 95088 )

        My father has vision and mobility issues...it is a life changer.

        What happens if he gets dementia (God forbid) and loses judgement? My father got phone-scammed out of most his savings under Alzheimer's, and Alexa is just as capable of being manipulated by scammers as it is by electrocution trolls. Be careful.

    • From the summary for the most part it seems like they were using Alexa for somewhat practical, safe and enjoyable activities. Getting one if you plan to use it, isn't really that stupid, as they seem to gain value from the product.
      So lets not blame the customer for trying a new technology, and judge them for being super stupid, just because you might not find the product appealing for you, or you are so jaded in new technology that it brings no joy in your life. Those are your feelings on the product don't

    • Re:Where to begin? (Score:4, Insightful)

      by nagora ( 177841 ) on Tuesday December 28, 2021 @12:30PM (#62122165)

      So much stupidity here....hard to say where to start.

      But I will start with "if you put shit like Alexa in your house, you deserve whatever happens next."

      Well, that's fine and good, but it's hardly a ten-year-old girl's fault.

      This is why we have the consumer protections that companies like Amazon hate. They'd love to live in a society where dead children were blamed on their parents trusting a company rather than on the company itself.

    • by gweihir ( 88907 )

      So much stupidity here....hard to say where to start.

      But I will start with "if you put shit like Alexa in your house, you deserve whatever happens next."

      People have way too much faith in technology in general....not even questioning it when it clearly tells them to do something not in their own best interests. No real surprise it comes from Bezos and company.

      People do not understand that Alexa is not intelligent and has no clue what she is suggesting and what that means. People also think that Alexa is safe to use for children. That said, the wall-socked design that even allows such a challenge is deeply flawed and should have been updated long ago.

  • ... And it is internet connected which is not always kid friendly. Does Alexa have a minimal age to operate safely?
  • I'd expect a real person comes up with these challenges. Kid or adult, this would never be a good idea. Fire and electrocution are just two possibilities. And precisely what was to be learned by this? If the government is going to regulate things like lawn mower auto-stop features to name just one of zillions, it seems appropriate for them to regulate alexa suggestions. I'd also be fining them for this unbelievably stupid action, and ramping up the fine dramatically with possible jail times if there are more even dumber ideas in the system. What's next, "for your next challenge, get a bottle of drano and drink it"?
    • I'd expect a real person comes up with these challenges.

      Of course. Some person thought it was a good joke.

    • by quall ( 1441799 )

      It clearly says that it performed an internet search, and returned a TikTok challenge.

      You can't blame Alexa without blaming Youtube, Tiktok, or even Google Search which allow people to push these moronic challenges.

      • Apparently Amazon extracted the challenge from a warning about the challenge. You know how search engines don't want to send you to the actual pages anymore but copy nuggets of information directly into the search result pages? That's what you get when you do that. Copyright violations with a deadly twist.

      • by skam240 ( 789197 )

        You can't blame Alexa without blaming Youtube, Tiktok, or even Google Search which allow people to push these moronic challenges.

        No, you definitely can. When Alexa says something the average consumer is going to assume its safe because why the hell would a company build a device that might direct a child to electrocute themselves? Given the cesspool and gross stupidity that is social media that's an incredibly stupid way for an Alexa to get advice for people on any subject.

    • by gtall ( 79522 )

      You are comparing "smart" home devices to lawnmower auto-stop? in the latter, it doesn't take a genius to figure out how to make the thing require your hand holding a bar down. In the former, just how do you propose this be done? The gov. develop a bot that can tell you when Alexa is being dangerously stupid? How many epicycles does it take on a sentence before it become dangerously stupid?

    • Hi stabiesoft, You wanted to know how this could happen? Simple. A user asked Alexa for a challenge. Alexa performed a google search and randomly read one of them out. Amazon cannot be held liable for the recommendations Alexa reads users from the internet and we all know the internet is full of a lot of stupid so we advise all our customers to expect Alexa to say stupid shit from time to time.

      We sincerely hope you continue to enjoy our product and remember, it doesn't make stupid suggestions, it just reads

    • A good heuristic for Amazon programmers might be "If it appeared on Tik Tok as a challenge, it should never be suggested." If you want to allow it, require human review.

  • Clearly... (Score:5, Funny)

    by ktakki ( 64573 ) on Tuesday December 28, 2021 @10:42AM (#62121761) Homepage Journal

    Alexa demands human sacrifice.

    k.

  • That plug design should not have been invented in the first place. Just get rid of it already.
    It is never too late to do the right thing.
    • by gweihir ( 88907 )

      That plug design should not have been invented in the first place. Just get rid of it already.

      It is never too late to do the right thing.

      Lots of European countries had equally dangerous designs. The difference is they are phased out or have been phased out and ground-fault protectors are becoming mandatory in many places. Too many people dying in accidents. I guess the US just does not care about personal injury or rather there is nobody to sue so these stay cheap, crappy and dangerous.

  • The beginnings of Skynet.

  • like an OCP product presentation from Robocop movies. Thank you Amazon for removing my doubts.

  • As a general rule, "do whatever the internet says, without applying any wisdom to it" is kind of a bad idea.

    But, that would be why we had the family computer in the living room, and didn't let the kids have smartphones until they turn 18.

  • Winner!
  • by bferrell ( 253291 ) on Tuesday December 28, 2021 @11:10AM (#62121903) Homepage Journal

    For leaving crap like this on-line

  • To lower childhood mortality.

  • by Voice of satan ( 1553177 ) on Tuesday December 28, 2021 @11:19AM (#62121939)

    That thing gave a stupid advice picked from a stupid social network: It mimics average human stupidity well enough.

  • by GrahamJ ( 241784 ) on Tuesday December 28, 2021 @12:16PM (#62122107)

    News at eleven.

  • by Todd Knarr ( 15451 ) on Tuesday December 28, 2021 @12:30PM (#62122161) Homepage

    I hope the parent treated this as a "teachable moment", discussing what the potential problems are and why the kid shouldn't trust just anything they're told by some unknown yahoo (whether via the Internet or any other method, cf. stupid school classmates, drunk friends at bars, etc.).

  • The suggestion came after the girl asked Alexa for a "challenge to do". "Plug in a phone charger about halfway into a wall outlet, then touch a penny to the exposed prongs," thesmart speaker said.

    That's pretty impressive for an AI to figure out on its own, as a mechanical process of scouring for "challenges".

    Reminds me of "learning AI" Tay from a few years back that you could chat with, and it would learn, and inside of 24 hours it was saying Hitler did nothing wrong.

  • ... don't take any wooden nickels.

    Or maybe in this case, you should.

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