Well that was me. UNTIL. I had ADT, rates kept going up. But the "straw that broke the camels back" was I noted the smoke detectors on the system were flashing the red led instead of the green one. I looked it up, it was faulty. I'm thinking WTF, why am I paying 40/mo to ADT and they can't even tell the smokes are dead. Did some checking, geoarm offered full systems for sale and monitoring for peanuts. It was fully accredited monitoring, so insurance eligible. I put the system in myself, upgraded to 16 channels so each room was monitored instead of just an upstairs/downstairs level, added another keypad and set it up exactly how I wanted. I was surprised at just how many options can be set. I was also a bit surprised that there was a delay option from alarm until a call starts to central monitoring. I changed that to 0. Geo even recommended, as they said do you really want the criminal to be able to smash the box before we are notified and you get kidnapped? Their view, better a false alarm than no alarm. I also went cell because I always thought it bat shit stupid to be able to disable the system by literally pulling the RJ45 at the POP outside the house in an unlocked ATT box. As to monitoring, geo's provider is better than ADT was from what I've seen. Geo sends me an email when the system has any issue, from battery replacement to power fails. Which is just confirmation as the keypad tells me the same thing. I don't remember ADT doing that.