Comment Re: So this is actual profit (Score 1) 66
I tend to agree. What we need is to actually bring back service and service by humans. Who here has not in frustration with automated phone support systems started ranting "Agent" or "Representative" because the fucking automated system is shit. AI is not helping. And here is a thought to google/tesla/amazon, how about real phone numbers that have real people behind them for customer complaints or a PR dept to respond to news requests for info? Instead we have a modern version of "Let them eat cake".