Submission + - An AI Disconnect
theodp writes: Jordyn Holman of the NY Times writes: When it comes to artificial intelligence, chief executives and their work forces aren’t seeing eye to eye. Corporate leaders, increasingly in earnings calls and interviews, tout productivity gains and say they are doing right by their workers as they roll out the technology. But workers are much more concerned about being supplanted, and they don’t trust their company’s executives.
A survey from the Milken Institute-Harris Poll Listening Project recently found that more than two-thirds of business leaders expect they will be better off financially in five years because of A.I., while just 27 percent of the U.S. work force felt the same way — a whopping 41 point gap. Workers also see less A.I. transformation than leadership does. Nearly three-fourths of leaders say A.I. has significantly changed the way work is done, compared with 58 percent of entry and midlevel employees, according to a report released this month from the Wharton School.
“We have corner offices and cubicles, driving the same economy, but living in completely different realities,” John Gerzema, C.E.O. of the Harris Poll, said in an email. “There is a gulf in hope between what leaders think A.I. could bring to companies and what employees feel it is taking away from them.” What might be worse is that C.E.O.s don’t seem to recognize the disconnect, or that they’re losing the trust of their workers.
A survey from the Milken Institute-Harris Poll Listening Project recently found that more than two-thirds of business leaders expect they will be better off financially in five years because of A.I., while just 27 percent of the U.S. work force felt the same way — a whopping 41 point gap. Workers also see less A.I. transformation than leadership does. Nearly three-fourths of leaders say A.I. has significantly changed the way work is done, compared with 58 percent of entry and midlevel employees, according to a report released this month from the Wharton School.
“We have corner offices and cubicles, driving the same economy, but living in completely different realities,” John Gerzema, C.E.O. of the Harris Poll, said in an email. “There is a gulf in hope between what leaders think A.I. could bring to companies and what employees feel it is taking away from them.” What might be worse is that C.E.O.s don’t seem to recognize the disconnect, or that they’re losing the trust of their workers.