An anonymous reader writes: In early 2024, the agency that oversees cybersecurity for much of the US government issued a rare emergency order — disconnect your Connect Secure virtual private network software immediately. Chinese spies had hacked the code and infiltrated nearly two dozen organizations. The directive applied to all civilian federal agencies, but given the product’s customer base, its impact was more widely felt. The software, which is made by Ivanti Inc., was something of an industry standard across government and much of the corporate world. Clients included the US Air Force, Army, Navy and other parts of the Defense Department, the Department of State, the Federal Aviation Administration, the Federal Reserve, the National Aeronautics and Space Administration, thousands of companies and more than 2,000 banks including Wells Fargo & Co. and Deutsche Bank AG, according to federal procurement records, internal documents, interviews and the accounts of former Ivanti employees who requested anonymity because they were not authorized to disclose customer information.
Soon after sending out their order, which instructed agencies to install an Ivanti-issued fix, staffers at the Cybersecurity and Infrastructure Security Agency discovered that the threat was also inside their own house. Two sensitive CISA databases — one containing information about personnel at chemical facilities, another assessing the vulnerabilities of critical infrastructure operators — had been compromised via the agency’s own Connect Secure software. CISA had followed all its own guidance. Ivanti’s fix had failed. This was a breaking point for some American national security officials, who had long expressed concerns about Connect Secure VPNs. CISA subsequently published a letter with the Federal Bureau of Investigation and the national cybersecurity agencies of the UK, Canada, Australia and New Zealand warning customers of the “significant risk” associated with continuing to use the software. According to Laura Galante, then the top cyber official in the Office of the Director of National Intelligence, the government came to a simple conclusion about the technology. “You should not be using it,” she said. “There really is no other way to put it.”
That attack, along with several others that successfully targeted the Ivanti software, illustrate how private equity’s push into the cybersecurity market ended up compromising the quality and safety of some critical VPN products, Bloomberg has found. Last year, Bloomberg reported that Citrix Systems Inc., another top VPN maker, experienced several major hacks after its private equity owners, Elliott Investment Management and Vista Equity Partners, cut most of the company’s 70-member product security team following their acquisition of the company in 2022. Some government officials and private-sector executives are now reconsidering their approach to evaluating cybersecurity software. In addition to excising private equity-owned VPNs from their networks, some factor private equity ownership into their risk assessments of key technologies.
