Companies Issuing RTO Mandates 'Lose Their Best Talent': Study (arstechnica.com) 59
An anonymous reader quotes a report from Ars Technica: Return-to-office (RTO) mandates have caused companies to lose some of their best workers, a study tracking over 3 million workers at 54 "high-tech and financial" firms at the S&P 500 index has found. These companies also have greater challenges finding new talent, the report concluded. The paper, Return-to-Office Mandates and Brain Drain [PDF], comes from researchers from the University of Pittsburgh, as well as Baylor University, The Chinese University of Hong Kong, and Cheung Kong Graduate School of Business. The study, which was published in November, spotted this month by human resources (HR) publication HR Dive, and cites Ars Technica reporting, was conducted by collecting information on RTO announcements and sourcing data from LinkedIn.
The researchers said they only examined companies with data available for at least two quarters before and after they issued RTO mandates. The researchers explained: "To collect employee turnover data, we follow prior literature ... and obtain the employment history information of over 3 million employees of the 54 RTO firms from Revelio Labs, a leading data provider that extracts information from employee LinkedIn profiles. We manually identify employees who left a firm during each period, then calculate the firm's turnover rate by dividing the number of departing employees by the total employee headcount at the beginning of the period. We also obtain information about employees' gender, seniority, and the number of skills listed on their individual LinkedIn profiles, which serves as a proxy for employees' skill level."
There are limits to the study, however. The researchers noted that the study "cannot draw causal inferences based on our setting." Further, smaller firms and firms outside of the high-tech and financial industries may show different results. Although not mentioned in the report, relying on data from a social media platform could also yield inaccuracies, and the number of skills listed on a LinkedIn profile may not accurately depict a worker's skill level. [...] The researchers concluded that the average turnover rates for firms increased by 14 percent after issuing return-to-office policies. "We expect the effect of RTO mandates on employee turnover to be even higher for other firms" the paper says.
The researchers said they only examined companies with data available for at least two quarters before and after they issued RTO mandates. The researchers explained: "To collect employee turnover data, we follow prior literature ... and obtain the employment history information of over 3 million employees of the 54 RTO firms from Revelio Labs, a leading data provider that extracts information from employee LinkedIn profiles. We manually identify employees who left a firm during each period, then calculate the firm's turnover rate by dividing the number of departing employees by the total employee headcount at the beginning of the period. We also obtain information about employees' gender, seniority, and the number of skills listed on their individual LinkedIn profiles, which serves as a proxy for employees' skill level."
There are limits to the study, however. The researchers noted that the study "cannot draw causal inferences based on our setting." Further, smaller firms and firms outside of the high-tech and financial industries may show different results. Although not mentioned in the report, relying on data from a social media platform could also yield inaccuracies, and the number of skills listed on a LinkedIn profile may not accurately depict a worker's skill level. [...] The researchers concluded that the average turnover rates for firms increased by 14 percent after issuing return-to-office policies. "We expect the effect of RTO mandates on employee turnover to be even higher for other firms" the paper says.
The hype cycle is a flat circle (Score:4, Insightful)
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When you force someone to come to work... (Score:2)
...the only people who will come to work are the impostor syndrome ones.
The knowledgeable ones, those who share, those who work, those you can count on, those who DO instead of WATCH... they're applying elsewhere.
Go for it, Musk, Bezos, Trump, and other obscenely rich idiots. MAKE US COME BACK TO THE OFFICE and watch what losers you end up with.
In school we're judged based on our exam grades.
In work we're judged based on our work product.
It takes a REALLY STUPID IDIOT to suggest that we must be in the same
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Re: When you force someone to come to work... (Score:4, Insightful)
Perhaps he read the study
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On the otherside if DOGE does push for and get cutting of slots they are going to be the first to leave.
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Their best are working on classified systems and it is unlikely they have been working from home
Some take a pile of classified material home then and leave the folders lying around where anyone can see them. Having said that I don't think they'd qualify as "the best".
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"Government" really depends on what, specifically, you are actually talking about.
Do you mean government employees, or contractors? Do you mean with, or without a security clearance? All of these things substantially affect what you get paid, and how onerous the terms of employment are. And in the larger picture of "government" employees, do you mean federal, state, county, or local positions? I think it's clear we're talking about federal here, but I just wanted to throw some more complexity which exists i
Re: When you force someone to come to work... (Score:2)
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https://slashdot.org/story/24/... [slashdot.org]
Re: When you force someone to come to work... (Score:2)
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One study doesn't itself prove anything. But it's also the conventional wisdom. Also, there are lots of reasons why an employee might consider moving on, but unless they are a low performer you definitely want to dissuade them from doing it for any reason really since you inevitably lose institutional knowledge that way. Only when you have the most interchangeable cogs do you not care if you have turnover.
Linked in plus buzzwords == "best talent" (Score:3)
Perhaps he read the study
No. If he had read the study he would have known that "best talent" means some one who has a linked in profile and creates a long list of skills, ie everything they ever touched however briefly and shallowly. That latter is for recent grads desperate to differentiate from other recent grads. Hoping their elective class choices better fit the job than the other candidates.
Actual highly skilled workers severely prune that list, listing as only things they'd consider using again. Dropping crap they never wa
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I suspect billionaires have less motivation to learn anything or think clearly.
Most of us live too close to the edge to go slack.
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The correct term is "japettos".
What do chicken tortilla wraps with jalapeno have to do with it?
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This RTO
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Or rather, the only people who will come to the office are those who want to and those who could not find another, remote-only job.
Re:If RTO causes losses (Score:4, Interesting)
How "into their job" they are doesn't matter.
What matters is how much you need their skills, and how much money you can make off their skills.
These high-talent people who are leaving due to RTO mandates are still working....for other companies. The money that can be made off their skills is still being made, just not by the companies with the mandates.
So, RTO mandate means missing out on high profit potential from high talent individuals. The businesses that stick with this mentality will flounder, while the business that allow work-from-home where appropriate will snap up all the best talent, and succeed.
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These high-talent people who are leaving due to RTO mandates are still working....for other companies
Exactly. What's more, if their new job is flexible enough or offers better work/life balance, most people are willing to take a pay cut, so these other companies win even more by acquiring that same talent at a cheaper rate.
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These high-talent people ...
They are not necessarily high talent, they are people with linked in profiles and a long buzzword bingo list of skills. Personally I think such skill lists are a sign of insecurity. That actual high talent people trim such a list to only their go to tools, what they want to use going forward, not everything they may have used. Perhaps with further customized trimming of go to tools based on the employer's products/services and posted requirements and nice to haves.
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Most people aren't that into their job, even the good ones. Not into the specific job at the specific company, that is. Sure programmers love to program but they don't necessarily love your company. People take a job for the combination of remuneration, working conditions and interest.
If you basically make things crappy, the best people will on average leave because they are the ones who can.
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I found a company where I believed in the business, I was all in. About a decade later I started figuring out that the only part of it that mattered was that people who believed that were more compliant and harder working... and still utterly disposable to management.
So I left, probably to be replaced by the next enthusiastic young guy who hadn't figured out it wasn't a two-way relationship yet.
Now I work at a company that knows I believe in MY work, and I do the job right because that's the right thing to
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I understood the first half of your post, not the second half.
Hiring national + remote -> you subsidize people getting certifications and leaving
Hiring local + 2 days in the office -> I expected you would argue these people are too desperate to leave, or you don't have to provide them certifications.
I also don't get the question of the difference in shipping parts. If you have to ship laptops and screens to remote workers, why wouldn't you also give them out to local workers who WFH 3 days a week? Or
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You've missed a critical point that severely undermines your argument: you're competing nationally anyway, because nothing stops one of your local pool from taking a remote job with someone else.
If you only hire local, you're hiring from a smaller pool, and you may be missing out on people willing to take a bit less in compensation because they aren't paying to live in an urban center.
It is, however, true that there are jobs where you have to physically interact with hardware and if it's more than a once-i
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You might reach a point where you exhaust your local talent pool.
Then you either pay well enough for people to want to move in, or you hire remote.
Most of these corporations ran out of local talent years ago.
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And if we do, they'll leave when they get more certifications on our dime.
What if we train people and they leave?
-->
What if we don't train them and they stay?
Like we told them. (Score:4, Insightful)
Re:Complete Nonesense (Score:5, Funny)
>As a high level principal at a fortune 50 org
As Vice-President of the Solar System, I laugh at your pathetic fake credentials.
BURN! (Score:2)
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>As a high level principal at a fortune 50 org
As Vice-President of the Solar System, I laugh at your pathetic fake credentials.
JENKINS! Quit reading Slashdot and get back to work!
- 93 Escort Wagon, President of the Solar System
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As an unimportant reader of slashdot, I promise you I will never darken your desk with my resume, nor will I ever refer anyone to you. Nobody gives a damn about your company.
Re: Complete Nonesense (Score:1)
Im sure you're proud of your hires. Though, its kind of crazy how many "engineers" were overpromoted during lockdown. Warm butts in seats and all. Thanks for dredging the cesspool.
Re:Complete Nonesense (Score:5, Insightful)
As a high level principal at a fortune 50 org, I call bull.
As a high level principal at a fortune 50 org, you likely don't know jack shit about who's a desirable talent and who's not. You know what your underlings tell you. Chances are they don't know either, and their underlings don't know either. If you're more than two hierarchy levels removed from your worker bees, there's a very good chance your image is skewed as fuck.
"I see we lost 1K people this quarter"
"Yes, sir, they were all of no significance, zero desirable talent among them".
How can you prove the validity of that statement?
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How does it feel to be on the wrong side of history?
I'm also a Principal at a Fortune 50 company btw.
Re: Complete Nonesense (Score:2)
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As a high level principal at a fortune 50 org, I call bull.
What the hell are you doing wasting time here? Get back to work, slacker. You need to raise that stock price for me.
Linked in may not be best source of info (Score:2)
Losing Best Talent = Losing Largest Salaries (Score:3)
And we all know that losing the largest salaries is the bast way to show the investors that you're focusing on the near-term profits. This is what is known in modern business as a win. There can be no negative consequences for a win. Who cares if you've damaged the company for the future. The future doesn't exist on the spreadsheets that show next quarter's profits. WOO HOO! CAPITALISM!
For the best talent though? It really is a win. They get to move on to a company that will value them today. Sure, that new place will cease to value them in a few years when they're looking to cut costs for near-term profits, but the talent can move on again. Let short-term focused companies flounder as they will. They deserve what's coming to them.
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A law requiring Directors to always maximize shareholder value over all other concerns is not a function of capitalism, that's socialism.
Shareholder lawsuits should be abolished. Selling the shares or ballot questions should be your only recourse short of fraud.
That's what you're looking for and it's much less government control of the economy.
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I fail to see how maximizing shareholder value in any way shape or form has anything to do with the workers owning or controlling the means of production.
Sounds like you're using the "Government doing anything I dislike" definition of socialism, which is fucking stupid given socialism didn't exist until the mid-19th Century..
It's all the more dumb because you're literally using it to describe capitalism - the means of production being in service only to serve the owner class, which is what shareholders are.
They don't care (Score:2)
My kid ran into this in their field. 80% of the market is owned by 1 company and the remaining 20% are tiny businesses that pay even worse, so there's no way to get ahead.
Meanwhile RTO keeps property values for commercial real estate up, which is what really matters.
This is a "House Always Wins" situation.
RTO mandates are stealth layoffs (Score:3)
When the executives do an RTO, they’re betting that enough poor-performers will leave to offset the loss in productive ones. Very few employees are actually mission-critical, and those will be quietly approached by management and offered a retention bonus, or maybe just permission to keep workong from home, if that’s what it takes to keep them. There’s no law stating that company policy must be uniformly-enforced.
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My lifelong experience has been - (Score:2)
Employers are less interested in top talent than in brown-nosers. If RTO makes top talent quit, the employers will be even happier.
The RTO policy definitely hurts (Score:2)
No Substance - Ars Technica Clickbait (Score:1)
The "study" seems to be mostly data mining within a very limited universe. Its dressed up to provide some interesting conclusions, but I wouldn't make much of them. If I were a manager considering RTO I wouldn't pay much attention to it. Managers know exactly who they are losing, they don't need a study to tell them. And they probably have a pretty good idea of the value of those people to the company compared to a replacement, however they choose to assess that value.
I think often the motive for getting
Bullshit (Score:2)
"The Best Talent" have never been bound by the rules that the rest live by. No one told "the best talent" that they had to return to the office and work in an open floorplan hot-desk environment with the plebs. Truly talented people are given whatever it takes to keep them happy and productive. You do not kill the golden goose.
These companies may have lost access to a wide variety of moderately talented employees who were willing to prioritize comfort over career advancement -but that is not the same thi
Lame methodology (Score:3)
I was very much ready to raise my hand and say, "See, I told you so. " But this is not the study for that. I mean this part, give me a break.
"...employees' gender, seniority, and the number of skills listed on their individual LinkedIn profiles, which serves as a proxy for employees' skill level."
There are so many issues with that being a 'proxy for skill level'. Not even worth a RTFA mention.
It would be nicer if the academic community spent more time, on more thorough research, versus the churning out of mediocre work. And more time on validating others research results. Big believer in academic pursuits, but as we all know the incentives are now so messed up, the results are often of little value.
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I haven't looked at my LinkedIn page for several years... but, last time I did, it appeared other people had declared that I possess quite a few skills that aren't really part of my job or anything I'd done in the past.
Do companies have true blanket RTO mandates? (Score:2)
Pre-pandemic, there were already RTO mandates, or rather traditional come to the office expectations. However, the more important and hard to replace workers could always negotiate exceptions. That has always been the case. My guess is the current blanket RTO mandates only apply to not so important and not so hard to replace workers. And this is exactly the same it has always been. For the important workers, they will always gets the same exceptions that they always received.