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Equifax Fires Employees for Working Two Jobs (businessinsider.com) 205

Credit-reporting giant Equifax has fired at least two dozen employees for working undisclosed jobs, and used extensive work-history records it holds on more than 100 million Americans to catch them, according to documents and interviews with people familiar with the matter. From a report: In one of the latest signs of corporate America trying to regain control of an increasingly remote workforce, CEO Mark Begor this week informed employees that some of their "teammates" were fired for having "a second full-time job while maintaining their full-time role at EFX," which is the ticker symbol for Equifax. "We expect our team to be fully dedicated to EFX and have one role â¦their job at EFX," Begor wrote in a recent company-wide email, a copy of which was obtained by Insider. "I am sure you are as disappointed as I am."

The crackdown was the result of an investigation that unfolded in recent months conducted by Equifax employees, including HR and cybersecurity, according to a document seen by Insider. Those leading the investigation combed through work histories and activity records for more than 1,000 employees and contractors, according to an Equifax employee who was not authorized to speak publicly and internal records seen by Insider. The company used various code names for its investigation, including "Project Home Alone" and "Project Page 12," according to the employee and company records. "Project Page 12" is named after the section of the company handbook that bans employees from working two jobs without approval, this person said.

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Equifax Fires Employees for Working Two Jobs

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  • by cjonslashdot ( 904508 ) on Friday October 14, 2022 @11:25AM (#62966009)
    How come their supervisor was so out of touch with the work and work progress, that they could not tell that the employees were not focus on the work?
    • by Luckyo ( 1726890 ) on Friday October 14, 2022 @11:27AM (#62966013)

      Because said employees were probably meeting targets.

      • Some of this might be that typical uptight mangers looking for control or just wanting to pick some victims to fire for free as suggested by "resulting in savings of $3.2 million", however:

        The investigation also used manager feedback and unexplained periods where a worker wasn't available during the workday, Walker said. It also flagged employees with "abnormally low VPN usage," defined as less than 13 hours per work week.

        it does look like they at least looked at performance before firing people so maybe th

        • by Luckyo ( 1726890 )

          They looked at performance as in "tool usage patterns". Not performance as in "were they successful in meeting goals set before them".

          This is why I specifically stated "meeting targets" rather than "performance" in my previous post.

          • Re: (Score:2, Insightful)

            by brunes69 ( 86786 )

            You are speculating with zero evidence to back up what you are saying.

            I at most companies, not being logged into the VPN for huge swaths of the day would be an EXTREMELY STRONG indicator you are not doing your job. Most jobs require VPN access, most Fortune 500 companies are not 100% SaaS driven.

            If my teammate was not logged into the VPN all day, they better be claiming it as a vacation day or sick day because it 100% means they were not working.

            • If being logged into a VPN is your measure of work, can I have a "job" at your company? Seriously, just log in at 8:00, log out at 17:00, and do whatever in between.

              For that matter, a lot of my work can be done offline. And lots of resources (email, for example) don't require it. Sure, I use the VPN, but not all day, and some days not at all.

              • by brunes69 ( 86786 )

                *sigh*

                The point is that if you WERENT EVEN logged into the VPN, then there is nothing to even look at - fired.

                No one said anything about not caring if you're doing your job.

            • At my previous job, I would be logged out of the VPN for very long periods, some days not needing it at all. Basically doing software development where a lot of the time is spent reading through API documentation, stackechange for code examples, etc. Some websites that I needed were literally unreachable through the VPN, namely sites like baeldung, so to access them I'd have to disconnect. (Sites like these weren't blocked due to security policy, rather due to some obscure cloudflare problem.) The endpoint

          • by taustin ( 171655 )

            Apparently, one of the targets was to not violate the terms laid out in the employee manual, which prohibited send jobs without permission.

            That, by itself, justifies firing them, regardless of any other condition.

            • by Luckyo ( 1726890 )

              I didn't suggest that termination was improper. I merely answered the question in context it was presented.

            • by phantomfive ( 622387 ) on Friday October 14, 2022 @01:23PM (#62966449) Journal

              Prohibiting someone from working a second job is (or should be) illegal.

              • Prohibiting someone from working a second job is (or should be) illegal.

                This seems to be about holding another job without telling Equifax about it, not about the second job itself. From TFA:

                Walker said the company's code of conduct, which employees are supposed to regularly review and sign off on, says staff "always need to disclose and discuss outside employment with your supervisor." That policy has been in place since 2017, she said. The employee handbook is less strict, saying only that employees are "expected to notify" their supervisors of outside work.

                Every employer I've worked for has had a policy like this.

                • Sorry, that's none of their business. Any state with decent worker protections will not allow that.

                  • This is in the USA. There are no decent worker protections in this country. Any time it comes up the people who could champion it are tarred and feathered, and the divisive political indoctrination rhetoric of democrats and republicans are reinvigorated through corporate political donations.

                    Sad to watch political simps fight against their own best interests, but what can you do with an emotional and infantile electorate that is easily controlled with just a handful of overused scare words?

                  • by fahrbot-bot ( 874524 ) on Friday October 14, 2022 @03:05PM (#62966835)

                    Sorry, that's none of their business. Any state with decent worker protections will not allow that.

                    You're being naive; that's not how things work. First, according to many sources, all states (excluding Montana) have "at will" employment (some with limitations/exceptions) so both the employer and employee can terminate an employment relationship at any time without consequence under most circumstances. Also, many states are "Right to Work" states, meaning you don't have to join a union to work at a unionized shop. Second, if it's in the employment handbook/agreement and company policy, then that's something you've agreed to. Also, in many cases, it's absolutely the company's business if you're also working somewhere else as it may affect your work with them -- and especially if it may be a competitor and/or if you have a security clearance ...

                    • have "at will" employment (some with limitations/exceptions)

                      You better be looking at those exceptions before throwing around insults. You're likely to be wrong, sir.

              • by taustin ( 171655 )

                Why? Why do you feel that you, and only you, know what's best for other people? If the employee is OK with a non-complete, why do you get to be the tyrant to them them they don't know what's best for them?

              • Prohibiting someone from working a second job is (or should be) illegal.

                I doubt it is illegal, but I would expect it to be explicitly spelled out and agreed upon as part of the job offer.

                I have never worked anywhere that specifically prohibited working a second job, but I did work for one company that required disclosure of any potential conflicts explicitly including: second jobs, hobbies, and volunteer projects. Many of my co-workers had disclosures on file listing their outside activities. We were on-call often and outside activities could affect our availability.

                I would l

            • Apparently, one of the targets was to not violate the terms laid out in the employee manual, which prohibited send jobs without permission.

              I hope that these were not California employees, because firing them for simply have a second job would be illegal.

    • Re: (Score:2, Troll)

      by boskone ( 234014 )

      Also, this is kind of a BS news story. 24 people were foudn to have two jobs out of tens of thousands? I'm not surprised, but that doesn't affect anything. It's such a small percentage of their workforce that I don't think it *means* anything. How many of the 24 had secured new jobs and were about to give notice?

      Regardless, even if 24 were fraudsters, it's such a tiny number that it's a big fat "who cares".

    • by Corbets ( 169101 )

      It might be that the managers reported these folks to HR and cybersecurity for investigation on the basis that they didn’t seem to be meeting their targets.

    • So how did Equifax decide who to investigate, if not reacting to lowered work performance?

      I suspect those working multiple jobs likely met goals by cutting corners, for example not spending time on researching claims by individuals, instead simply approving or denying claims arbitrarily.

      Remember, Equifax isn't a manufacturer, it's a credit bureau, and the vast majority of workers are measured by 'tickets closed' not producing a given number of widgets, code modules, etc.

    • by nomadic ( 141991 )

      I mean supervisors can't win. If they focus too much on what subordinates get done, they're accused of Orwellian micromanagement. If they don't focus enough they're criticized as being out of touch.

  • by bferrell ( 253291 ) on Friday October 14, 2022 @11:28AM (#62966019) Homepage Journal

    I'm probably mistaken, but I think that's a violation of the fair credit reporting act

    Hello Senator Warren?

    • The company does have a rather unique ability to have very detailed credit activity reports on their employees without having to go hire another firm to gather the data which would make this type of "spying" easier and cheap. Any company that did a background check would show up as a "soft pull" on their credit history. I'm not defending the moonlighters, but it does seem like a very aggressive abuse of their consumer financial data. You'd think the employees would have to agree to that sort of access, n

      • It SHOULD be the case that the employee explicitly agree to that kind of collection... And maybe it is.
        I dunno.
        As someone else said, I'm not siding with the moonlighters, just questioning the possible impropriety of this kind of seeming continuous data collection.
        I know when I sign for data collection with an employer, it's a one time pull... Explicitly, as the fair credit reporting act requires... And the reporting on this looks as if they think they found a loophole by using the raw data and NOT performin

    • by AleRunner ( 4556245 ) on Friday October 14, 2022 @11:50AM (#62966103)

      Apparently not. They used work records that they get from other companies. I guess you might be able to sue the second company you were working for if they gave the data to Equifax without having the right to do that or without demanding proper protection. That likely wouldn't fly in the EU under the GDPR since the data would belong to the other company and Equifax wouldn't have the right to process that data for this purpose. As it is, they got the data from the other company with no particular restriction so they can use the data.

    • by taustin ( 171655 )

      Or, like the prohibition on having a 2nd job, it's covered in the employee manual.

      We don't know. But the lawyers will, so if we don't see any lawsuits over it, I'm assuming they're in the clear.

  • Of all the companies to do this with, they were working at one of the few companies that has employment status for almost everyone in the country as part of their business.

    I gotta say, "Project Home Alone" was a great name they picked for this, since you know they were working both jobs as WFH.

    • one of the few companies that has employment status for almost everyone in the country

      It's a shame these poor people can't work those second jobs as contractors. That loophole seems to have been lost when Uber drivers fought for their status as employees. And states and snoopy employers happily went along.

  • Comment removed based on user account deletion
    • A based comment on slashdot!?
    • "Equifax seems to demand desperate optionless subjugates for it's employee base. Probably because they are less likely to speak up when mistreated."

      No different than any other company. Why do you think H1Bs are so popular. Why are illegals so popular. And why do we have employers providing health insurance? Companies should be screaming to get employee health coverage off their books. They are not, so they get some benefit greater than the cost of providing health insurance for their money. Desperate Option

    • They violated stated company policy, "Section 12" of the employee handbook as noted in the summary.

  • You used god knows how many man hours to comb through 1000 different employee records, a very laborious and tedious process, to come up with 20 (maybe more) employees who were moonlighting. I'm *sure* the the savings from the 20 employees fired justifies the 2% success rate you had in locating these nefarious individuals, which you were definitely doing to make sure quality work was being performed and not to send a message to people potentially moonlighting while working remotely.

    The ROI on this is goin
  • At least... (Score:3, Funny)

    by smadad ( 7157083 ) on Friday October 14, 2022 @11:49AM (#62966099)
    they already have other jobs.
  • ⦠work 80 hours/week and be paid for 80 hours! That means they didnâ(TM)t have enough time to dedicate 40 hours for free

    • by taustin ( 171655 )

      The difficulty being, according to the article, they were not, in fact, working 80 hours a week. They were working significantly less than that, while being paid for 80 hours, and not getting 80 hours of work done.

  • Pretty sure that's criminal misuse of confidential information.
  • Unless they signed agreements otherwise, Equifax is in right-to-work states. Fundamentally, Equifax can be in an actionable position for doing something dumb. That being said in a right-to-work state you can be fired without cause as well so that should be a lesson to legislators who back these kinds of laws.

    • by Nkwe ( 604125 )

      Unless they signed agreements otherwise, Equifax is in right-to-work states. Fundamentally, Equifax can be in an actionable position for doing something dumb..

      Right to work [wikipedia.org] is about an employee's right to work without having joining the union that their coworkers are in. It's not about a right to work somewhere else. From the wikipedia page:

      Unlike the human rights definition in international law, U.S. right-to-work laws do not aim to provide a general guarantee of employment to people seeking work but, rather, guarantee an employee's choice of being a member of (and financially supporting) collective bargaining organizations (unions).

  • I work with a number of people who do this, and they all think they are clever but everyone else who is trying to actually be productive can see whatâ(TM)s going on and generally have to pick up the slack. They are the ones that are going to give managers that donâ(TM)t like working from home an excuse to try and force us all back to the office.
  • "CEO who games the system for their own self-interest fires employees who are gaming the system for their own self-interest"
  • undisclosed jobs and work history?
    don't most people not list each job on there resume?
    and let's say you work on job and say do part time at an place like Mc'd part time some people may not list that on there resume or in SOME ATS systems it may not let you list 2 jobs at the same.

    • The jobs were concurrent, not sequential - tgey didn't disclose their second full time job while working at Equifax.

      People can lose jobs for lying on their application, not sure a lie/omission on a resume is grounds for termination.

  • by Joe_Dragon ( 2206452 ) on Friday October 14, 2022 @12:34PM (#62966259)

    contractors??? if you are an real 1099'er then they can't say that you can only work for us as under IRS rules that makes you W2

  • Wanna bet the cost of this project and the disruption of the projects those fired employees were on will be a net loss to Equifax?
  • by nevermindme ( 912672 ) on Friday October 14, 2022 @01:04PM (#62966369)
    Let me reverse this for a bit, then tell you about my experience with Equifax.

    My current manager is on the beach half the day walking and taking meetings since covid started. He is on the VPN all day long, but teams has removed the leash that lyncc and notes was. His role is just to talk and read emails and release engineers and operations folks to do things. He talks effectivly in his leadership. Reading technical emails with graphs and diagrams not so much. I get many more comments from him via email when his beach in Florida is dark or rainy. The effect on him is much less than the former manager with a substance problems and local law enforcement issues at home. Or the one who got married and had a kid while managing a expanding department. Ultimately the department gets more work out him than any former manager while he is walking the beach.

    Some roles are not time dependent, not location dependent, if those positions that people were double dipping on were the most productive this would have never hit the press. An action plan would have been formed and the employee suitably compensated for his/her 40+ hours or a departure plan made. Oh wait, this is the same Equifax that is constantly shopping Chicago based IT positions, giving off all the wrong signals at blah pay, with record levels of bullshit for review on glassdoor. The same company I interviewed with 5 times in 2 years during 2008-2010 and could never come to work terms that were suitable. Never mind....Equifax surely just fired some of their most productive employees and gave some corporate trolls raises and titles.
    • Hmm. Consider working for Facebook versus working for Equifax, which would suck less?

      It's tough rating one above or below the other. This question presents one with a conundrum.

  • If someone can work two jobs and still be more productive than the average team member, why should companies have a problem with it? The issue here is that companies are judging people by the number of hours they warm a seat, my by the results or output the produce. The idiot managers need to come up with some better metrics for performance than hours on site!
    • by Nkwe ( 604125 )

      If someone can work two jobs and still be more productive than the average team member, why should companies have a problem with it?

      A company might not have a problem with it. The issue isn't working a second job, it's working a second job without disclosing it and getting permission from the company that it is okay (and more importantly not a conflict of interest). In this particular company (and pretty much every large company), there are policies (conditions of employment) that require disclosure and permission to work a second job. This policy was violated and the employees were fired.

Reality must take precedence over public relations, for Mother Nature cannot be fooled. -- R.P. Feynman

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