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Bank of America Sends Warning Letters To Employees Not Going Into Offices (theguardian.com) 165

Bank of America is cracking down on employees who aren't following its return-to-office mandate, sending "letters of education" warnings of disciplinary action to employees who have been staying home. The Guardian: Some employees at the bank received letters that said they had failed to meet the company's "workplace excellence guidelines" despite "requests and reminders to do so," according to the Financial Times. The letter warned employees that failure to follow return-to-office expectations could lead to "further disciplinary action."
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Bank of America Sends Warning Letters To Employees Not Going Into Offices

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  • by Rosco P. Coltrane ( 209368 ) on Saturday January 27, 2024 @06:34AM (#64191902)

    I'm quite sure a lot of this urge of corporations to force their workforce to drag their asses back to the office when they could perform their duties perfectly well from home has a lot to do with the pointy hairs' inertia, that can't get used to new ways of doing things and want to bring back the pre-pandemic ways.

    Also, they probably have to justify their millions of square feet of unused office space that is currently depreciating faster than an oversized American SUV and they can't sell without taking a huge loss. They probably figure they might as well make use of all that space.

    But I think there's an ulterior, perhaps more important motive: when employers order their workforce to comply with a pointless order, they sort out who readily obeys and who doesn't.

    Those who obey are more likely to be problem-free, easy-to-shaft employees who don't ask questions and do as they're told.

    Those who refuse or drag their feet mark themselves as potential troublemakers, and get a bad mark on their record, which the employer can leverage later to get rid of the employees more easily, should it decide to fire them.

    I bet a lot of this return-to-the-office drive has a lot to do with testing the employees and reasserting control over them. Because God forbids capitalism be anything other than a one-sided power struggle between the shareholders who, to their great chagrin, need human workers and the human workers who unfortunately need to suck up to them to make a living...

    • by bradley13 ( 1118935 ) on Saturday January 27, 2024 @08:29AM (#64192002) Homepage

      While I agree that WFH is a great thing, you do have to realize that there are any number of reasons why it may be unsuitable for some people.

      First, you have newcomers to the job market. Someone in their first couple of years in a complex job needs a lot of support and supervision. That is best handled at least partially in person, because you can drop in on them spontaneously and check on what they are doing. Try that with Teams/Zoom/whatever and you will see what they want to show you, which may or may not be what you really need to see.

      Second, there are people who can be good workers, but - given the chance - they will slack off. Being in the office puts them in a work environment, where they can be productive. Note: People who are also lazy in the office just need to be fired. But there really are quite a few folks who need a "work" environment; who would just be unable to concentrate on work if they had all the possible distractions of being at home.

      Third, there are people who cannot realistically set up an office at home. Think of people living in small apartments in expensive cities. Unless they move, they may simply not have the space for a home office. Moving may not be an option, for any number of reasons. If a company wants them as employees, they will need a place to work provided by the company.

      • If they hire a new person, I should be forced to show up to the office? Laughable. You must be middle mgmt.

        If a person can't work from home, they can't work from the office, either.

        They can move or work somewhere else. Problems solved.

        • While GP is likely a shoulder-surfing manager like myself, there are fields that this is the most effective learning tool for junior staff. We have only found about 15% of engineers right out of college could be effective primarily remote. Some of the senior folks that have zero functional need to come into the office just really like doing it (3 days a week) despite the horrendous commute because they like seeing their co-workers. We have at least a couple people that come in almost every day because they

      • Third, there are people who cannot realistically set up an office at home. Think of people living in small apartments in expensive cities. Unless they move, they may simply not have the space for a home office. Moving may not be an option, for any number of reasons. If a company wants them as employees, they will need a place to work provided by the company.

        This is IMHO a very significant group. They may have everything in their lives set up to live at home and work at the work place. IMHO they don't need a RTO mandate and they are not the people who are upset at all this.

        If this group is as large as I imagine, then I wonder what is the target and the advantage of RTO. Sadly, I'll side with the cynical people who posted here already to say it's a power struggle like any other.

      • by dvice ( 6309704 )

        > First, you have newcomers to the job market. Someone in their first couple of years in a complex job needs a lot of support and supervision.

        We have had these during the era of remote working. It is really not a problem. They either get their job done in time or they don't and you can check the results. We have had those who couldn't do it and those who could do it. If someone needs help, they just need to ask and they sometimes ask.

        > Second, there are people who can be good workers, but - given the

    • by gweihir ( 88907 )

      Yep, makes sense. Obviously for some roles, the sheep that simply obey are completely unsuitable and putting them into these roles leads to massive problems down the road and may even kill the enterprise. But "managers", and especially "leadership", has often no clue how things actually work and often has no working strategic thinking at all.

    • Actually, it's more to do with justifying their jobs: most management types are nothing but dead weight, and having people who do the actual work pulling it off remotely, without supervision, makes that fact even more evident.
    • You're throwing a lot of shade on what seems like a pretty obvious point - employees who are more dedicated to the job are on average more valuable to the company.

      And yes there's a counter-argument to be made - that the 'best' people have lots of options so they're the least committed. But, no matter how brilliant somebody is, they're no use if they take the pay without feeling obliged to do what the business needs done.

      It's like college - yes to some degree jumping through hoops is the point, to show

    • I'm quite sure a lot of this urge of corporations to force their workforce to drag their asses back to the office when they could perform their duties perfectly well from home has a lot to do with the pointy hairs' inertia, that can't get used to new ways of doing things and want to bring back the pre-pandemic ways.

      There is a whole lot more to companies than people whose jobs need never interact with other humans other than email or Zoom/Teams.

      And a whole world of people who interact with each other. And jobs that can't be done from a home office.

      A matter of perspective - not everyone is a programmer.

    • You're likely correct, there's another motive that's around land value. If people are not in the office, then any investment the PHB boss made to move to that city area suddenly decreases as nobody needs to go to the town now, so no reason to pay higher rates to live near the town, thus lower resell value of their property.

      Get everyone back to the city centres, and their land investment goes up.

      There's another angle that should be considered, companies that do promote WFH should get a co2 discount.

  • I understand there are people who hate their job or tend to slack off when they are not supervised, but I for one progress much better like this, have less stress, waste less time and money while still having social interactions I need. So nah, never going back to a cubicle.
    • or in this case the rising generation of new employees who do need some easy contacts to learn the job you've been doing for so long. That is one of the few real justifications for working in the office; the 'kids' get trained faster and better...

      • by Opportunist ( 166417 ) on Saturday January 27, 2024 @08:05AM (#64191984)

        The new generation that spends more time talking online than any generation before them? The generation where two people sit next to each other and send text messages via Discord and Whatsapp to each other instead of talking to each other?

        That generation?

        • Re: (Score:2, Insightful)

          by markdavis ( 642305 )

          >"That generation?"

          Yep. The ones that seem to have an increase in all kinds of mental health issues, rampant narcissism, anxiety, agoraphobia, ADHD, lack of work ethic, depression, etc. One could argue it is the constant isolation from being in actual (real) social situations and relationships that leads them to be more prone to having such problems. Problems that will only worsen by being at home on computer ALL the time.

  • So let me get this straight...

    None of these employees management chain can get them to go back to the office?

    You think a strongly worded letter will get them to act when their manager can't?

    The employees are completely insubordinate. Either fire them with cause, or don't.

    These workplaces are acting the same way as someone in a toxic relationship, thinking that they will be able to "change" them with words.

    You're not going to change them. Either let them go, or put up with it as is. There isn't another third

    • by boxless ( 35756 )

      My guess: this is just a step in the ‘firing for cause’ option. Even though they probably don’t need it, it’s just one more thing for the file before they pull the trigger.

      • These steps have been going on by these companies for three years straight now.

        Either fire them or give up. There's no middle ground anymore.

        Frankly it's becoming exhausting.

  • Fuck off. You're my employer, not my mom, not my teacher.

    The gall of thinking you could treat me like a child.

    You know what? You need a good and long and hard spanking. It's way, way overdue.

    But I have a hunch you'd actually enjoy it.

  • The Federal Reserve has stated they want unemployment to rise [cbsnews.com] and salary increases to slow if not stop.

    "There will very likely be some softening of labor market conditions," Powell said in his September 21 economic outlook. "We will keep at it until we are confident the job is done."

    In other words, getting you fired is one of their goals. One way is to have people refuse to go back to the office. Businesses fire those who don't, they fill the position at a lower salary, and their real estate holdings don't go to zero, thus propping up that segment of the market.

    It's a logical progression when you think about it.

    • That article is a year and a half old and is aging like milk. Fingers crossed, but so far since then they've done a pretty amazing job of taming inflation [statista.com] while keeping a strong jobs market [reuters.com]
      • That article is a year and a half old and is aging like milk. Fingers crossed, but so far since then they've done a pretty amazing job of taming inflation [statista.com] while keeping a strong jobs market [reuters.com]

        The lowering of inflation (which hasn't really happened) cannot be ascribed to the Fed. What has happened, and why inflation is slowing, is companies have raised prices as much as they can to increase profits [theguardian.com], profits which are at a 70 year high. They can't raise prices much higher. The Fed had little to do on the inflation front because companies loaded up on cheap financing over the past few years and are still using proceeds from those bonds. Companies are just now starting issue bonds at higher rates

  • going to force compliance of rent payment one way or another.
  • how many Americans are OK with having a master. e.g. someone who can tell them what to do and they've got no choice but to do it.

    You can make the argument that you've got options. You could start your own business.... only very few have the capital to do that or can afford the risk to their families. You can go work somewhere else... except after 40+ years of mega mergers and market consolidation odds are your "new job" is owned by the same parent company and/or handful of Shareholders.

    I guess folks
  • The 8th warning isn't going to be successful. It is very clear to the employees that they are necessary, since ignoring the previous 7 warnings did not result in them being fired or seriously disciplined. The numbers are made up, I've no idea how many times for BoA, but we're now starting the 3rd year of these stories.

    What competent employees would actually listen to these warnings? If you weren't fired two years ago when these warnings started, you won't be now. If you do get fired, you were likely to be

  • My response: Go Fuck Yourself.

    I'm not going back into any office anywhere ever again.

    I'm officially at retirement age and even if we had some sort of "return to office" policy (which we don't) my manager knows damn well that I would look into the camera, laugh in her face, and hang up.

    But no worries, our entire company (~350K people) has moved to remote work, minus a few people who still need to put hands on hardware. But the rest of us? We're happy working at home, and no demand by any manager is going to

  • If management writes a strongly worded letter that is ignored and then has no follow up discipline, did management REALLY write a strongly worded letter at all?

    • Yes. The wording was strong, not the letter itself.

      The letter is worse than ineffective - it will have the best remote workings looking to move elsewhere, some middle group just hoping to get away with it, and the worst workers complying and returning to the office.

      There are better ways to reduce staffing without preferentially retaining the least productive.

  • Education time! Here's some harsh facts about the labor market.

    The baby-boomers have all retired by now. That's a massive removal of highly skilled labor from the labor market.

    Generation X is now the most skilled set of workers but they're a smaller generation.

    The millennials lost 5 years of work experience due to the financial crisis.

    In other words, we are experiencing a labor crisis which is not going to abate for at least 10 years.

    Incompetent employers like Bank Of America will be unable to compete wit

  • Boomers are retiring and there isn't enough to replace them even with immigration taken into the account. This means that labor can pick and choose jobs, like it is dotcom all over again. So bosses can wish for return to the office, it is simply not going to happen unless they are willing to pay more.
  • Bank of America encourages staff to quit via RTO policy

  • by Local ID10T ( 790134 ) <ID10T.L.USER@gmail.com> on Saturday January 27, 2024 @01:55PM (#64192552) Homepage

    Stop playing stupid games. Act like leaders: make a decision and act upon it.

    If people have shown that they can perform their jobs well remotely, officially offer them a remote or hybrid position. Put it in the contract what is expected in terms of performance, communication, availability, and how often they have to appear in an office (and who pays the travel costs).

    If people have shown that they are not doing well enough remotely, tell them that they are in the office Monday morning or they are deemed to have quit without notice (forfeiting employment incentives...). Stick to it.

    Replace those who are termed with better employees who can perform remotely, or who want to work from the office. Move on.

    Dragging out a breakup is bad. Get on with it. Get over it. Make a better match.

    Stop whining about it and act.

  • If you've got to spell out the definition of "excellence," you've pretty much admitted you don't have it.

  • My sister-in-law works for a company that is constantly calling itself "world class," while in reality is a mind-numbing place to work, where executives constantly brown-nose the CEO repeating to him how "great" he is. The phrase has become so galling to her that I gave her a mug for Christmas that just says "World Class." She now uses it for Teams calls, holding it where people can see it, just to make a statement about the irony of the phrase and to get some quiet laughs.

    If you've got to give people guide

  • If I don't go into the office because I don't want to, but my employer tells me to be there, it is normal to get a warning letter. The company is paying me for doing my job at the location they want me to according to my contract, and unless the contract states I can do it whenever I want at home, I have to be at the office. There are many people who can't work from home. And for many colleagues it is better to work together in the office sitting next to each other compared to text-/voice-/videochat. The pr
  • It's not a good time to be financing commercial real estate.

  • This reminds me one of the reasons why I left the corporate sector hamster wheel. Not that working as a teacher in the public sector is for slackers, but you get less of the internal marketing lingo. Gotta love masking draconic workplace policies as "workplace excellence guidelines", for instance. Or labeling a dress-down talk (letter) as "letters of education" - at my work place that would be a "correctional talk". Though the public sector (at least in my country, Norway) is unfortunately increasingly tryi

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