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Amazon CEO Says 'It's Probably Not Going To Work Out' For Employees Who Defy Return-to-Office Policy (apnews.com) 347

Amazon employees have been pushing back against the company's return-to-office policy for months -- and it seems CEO Andy Jassy has had enough. From a report: During a pre-recorded internal Q&A session earlier this month, Jassy told employees it was "past the time to disagree and commit" with the policy, which requires corporate employees to be in the office three days a week. The phrase "disagree and commit" is one of Amazon's leadership principles, and was used often by the company's founder and current executive chairman, Jeff Bezos. "If you can't disagree and commit, it's probably not going to work out for you at Amazon," Jassy said, adding it wasn't right for some employees to be in the office three days a week while others refuse to do so.
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Amazon CEO Says 'It's Probably Not Going To Work Out' For Employees Who Defy Return-to-Office Policy

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  • Recruitment (Score:5, Insightful)

    by Gilgaron ( 575091 ) on Wednesday August 30, 2023 @01:27PM (#63808996)
    Sounds like a good recruitment opportunity for everyone else, isn't working at Amazon notoriously terrible anyhow?
    • Re:Recruitment (Score:5, Insightful)

      by WankerWeasel ( 875277 ) on Wednesday August 30, 2023 @01:38PM (#63809042)

      Lots of companies are notoriously terrible to work for but they pay huge and having their name on your resume makes you appealing to others. So many will tough it out at Amazon for a year or two. There's no shortage of people willing to be treated poorly in order to have that badge on their resume.

      • There is no price tag on my nerves.

        And CEOs like that tend to go on my nerves.

      • by Shaitan ( 22585 )

        I for one have had a few chances to sell my soul to Amazon and double my salary. Pass. Honestly the tech giants are some of the worst places to work in tech.

      • by shmlco ( 594907 )

        "... but they pay huge..."

        Actually, it seems as if their pay is simply average, as most of the comp is tied up in stock options with a truly abysmal vesting cycle

        • Re:Recruitment (Score:5, Interesting)

          by larryjoe ( 135075 ) on Wednesday August 30, 2023 @02:27PM (#63809316)

          "... but they pay huge..."

          Actually, it seems as if their pay is simply average, as most of the comp is tied up in stock options with a truly abysmal vesting cycle

          This is not true for the Magnificent Seven and others. Stock options are rare, as RSUs are now common. For companies with appreciating stock prices, RSUs after a few years is similar in money to non-early employee startup money, but with a far higher probability of success. RSU vesting schedules have varying ramp-ups, with some waiting one year but other starting within one or two quarters. Some come with RSU signup bonuses.

          If you're lucky enough for work for one of these companies, the RSUs are more important than base salary. For the Magnificant Seven, we're talking early retirement money if you hit the right years.

          • by shmlco ( 594907 )

            You still have to stick around long enough for everything to kick in and significantly appreciate. If you don't, then you're pretty much down to your base salary.

      • Lots of companies are notoriously terrible to work for but they pay huge and having their name on your resume makes you appealing to others. So many will tough it out at Amazon for a year or two. There's no shortage of people willing to be treated poorly in order to have that badge on their resume.

        When I hear about these types of situations, I wonder about the underlying cause. "Terrible to work for" seems to magically translate to "badge of honor on resume." Like, do HR departments just think, "Man? They can tolerate the abuse from those assholes? They'll think our place is a cake-walk!"

        Why is being able to take constant abuse and mental trauma a net positive in an employee? Something seems to have gone all topsy-turvy here.

        • It's not about the next company thinking you can handle abuse. These companies are generally known for taking the best in the industry. It's like applying for a rocket designer job when your resume says you worked for NASA previously. A bit of a, "If they're brilliant enough to work for them then they'd be great to have here." for those hiring. If you work in the tech sector, having names like Apple, Amazon, Microsoft, Google, Tesla, Facebook, and other Fortune 50 companies on your resume will certainly hel

      • Re:Recruitment (Score:5, Interesting)

        by 93 Escort Wagon ( 326346 ) on Wednesday August 30, 2023 @02:50PM (#63809444)

        There's no shortage of people willing to be treated poorly in order to have that badge on their resume.

        If you live in the Seattle area, you might notice that older sysadmin types - especially Linux guys - tend to have certain companies on their resumes. Two of these are Amazon and Real Networks. But it's not because those places got you extra resume credit... it was simply because that's where a large number of admin jobs are/were.

        A couple of my friends worked at Amazon (not overlapping w/ each other) quite some time ago - back then it wasn't quite as well known what a crappy place Amazon is to work. Both stayed for less than a year. Both then took significantly lower paying jobs; both said working for Amazon was the worst decision of their professional lives.

    • by gweihir ( 88907 )

      Indeed. I expect these people are actively looking at this time. There is no good reason for anybody competent to work for a company deeply stuck in the past.

      • Indeed. I expect these people are actively looking at this time. There is no good reason for anybody competent to work for a company deeply stuck in the past.

        If most Amazon workers really did have better options that paid at least the same with better working conditions, they would have already left. Even without the pandemic and return to work, Amazon already had a bad reputation for work environment. The reality is that there are far more available workers than desirable positions. Yes, there are superstars that can work anywhere and name their price, but there are few of those. The vast majority of workers have already settled into the best opportunity fo

        • Re:Recruitment (Score:4, Informative)

          by mysidia ( 191772 ) on Wednesday August 30, 2023 @04:24PM (#63809788)

          The reality is that there are far more available workers than desirable positions

          Actually.. Amazon reduces the number of available workers when they add an in-person attendance requirement. Especially for permissions that were completely Remote before and advertised as Remote at the original time of hiring.

          The number of available worker depends on conditions offered. Positions listed as remote have more available workers, and Positions that require in-person attendance Or that pay less have a lower number available.

    • by poet ( 8021 )

      You would think so but I know a lot of people that love working at Amazon (granted, AWS side)

    • by RedK ( 112790 )

      > Sounds like a good recruitment opportunity for everyone else

      Everyone else is also implementing Return to Office.

  • I wonder how expensive it'd be to hire somebody to just go badge in a couple days a week. You're there, even if you can't be found. ;)

    • by jslolam ( 6781710 ) on Wednesday August 30, 2023 @01:33PM (#63809020)

      Why stop there. Just go the extra step and pay them to do your job to.

      Then repeat this several times and simply manage them. We'll call it a "business".

      • Then hire an incompetent idiot to manage them and we'll call it a corporation. Your title will be CEO, by the way.

    • Also known as "fraud"

      • by Shaitan ( 22585 )

        Not if your still doing the actual work you are being paid for it isn't.

        • LPT: Don't take advice from someone who doesn't know the difference between your and you're.
    • Maybe there's a Mechanical Turk service that does this.

    • by Entrope ( 68843 )

      How much would it cost? Your job. Your buddy's job. Quite possibly prison time for fraud, as so done else mentioned. They almost certainly have security cameras watching entry doors and badging areas. They can pull other details like what IP addresses you use to access your work resources, whether your laptop's MAC appears on the corporate WiFi, and more. There are a dozen ways to get caught, and the more you try to fool, the deeper a hole you dig for when you get caught.

  • Amazon isn't such an amazing place to work to make anyone want to stay and they're not paying any better than other companies. Why disagree and commit when you can disagree and quit instead?
    • by sxpert ( 139117 )

      because if they fire you, you get severance money. if you quit, you get shafted

      • by dgatwood ( 11270 ) on Wednesday August 30, 2023 @01:41PM (#63809056) Homepage Journal

        because if they fire you, you get severance money. if you quit, you get shafted

        Also, if they fire enough people, they have to pay more for their unemployment insurance. They know this, and most companies are wary of doing so as a result. If enough people stick together and say, "F**k you," they won't fire them all.

        Plus, if they did fire that many people, good luck hiring anyone to replace them. A lot of people I know already refuse to interview there because they've talked to enough former Amazon employees to conclude that the company is a toxic work environment with no redeeming values. A mass firing for refusing to be forced back into the office would likely make Amazon's tech division unable to hire anyone with any actual work experience for the foreseeable future.

        • by Shaitan ( 22585 )

          Not if they do severance. That is basically the reason for the severance agreements, you waive your right to file for unemployment.

          • by tsqr ( 808554 )

            Termination for cause (e.g., refusing to report to the office when reporting to the office is a condition for continued employment) usually disqualifies a person from unemployment benefits. A severance agreement is between employer and employee, and is generally not considered by the state agency that administers unemployment benefits unless it provides payments to the (former) employee over an extended period of time; in that case, the person usually qualifies for the benefit once the payments have ended.

            • I can't speak for California, but usually a severance offer specifies a lump sum payment that is equivalent of a set number of weeks of pay. And for the period of that payout, you are considered "employed" from the perspective of UI. So if you got 12 months of severance, you can only file for UI after 12 months has elapsed.

          • by Brownstar ( 139242 ) on Wednesday August 30, 2023 @02:30PM (#63809334)

            Thatâ(TM)s not always the case. Not even sure if itâ(TM)s mostly the case.

            I was laid off earlier this year, given a severance package, was told in no uncertain terms by the company that I was still eligible for unemployment, filed it, the company did not dispute it, and was paid until I secured a new job.

      • I doubt they have to pay severance money to somebody fired for no-showing.
    • Disagree and flip them off.

      Fire me if you want to. Go ahead.

  • by wakeboarder ( 2695839 ) on Wednesday August 30, 2023 @01:32PM (#63809018)
    is beyond me. All my acquaintances that have worked for either say they hate it and are in it just for the name. The name isn't worth it. Quit and make them pay higher salaries to bring people in.
    • It's like that old joke "I like going to school, I like going back from school, it's the time in between that sucks".

      It's similar here. You like getting hired by them, you like getting fired from them, the time in between is what sucks.

  • by dgatwood ( 11270 ) on Wednesday August 30, 2023 @01:34PM (#63809024) Homepage Journal

    In this context, it sounds like "Suck it up, buttercup," but in a highfalutin way. Imagine a bunch of Wall Street bankers laughing and saying, "And then we told the employees that they should disagree and commit," and you basically have the right idea about how their employees are going to interpret this.

    Mr. Jassy, do you want unions? Because this is how you get unions. The only reason you're able to get away with such outright employee abuse is because the government is too thoroughly captured to stand up to you, and the employees don't care enough yet to unionize. But go too far, and you won't like the end result.

    • "Suck it up, buttercup" only works if you're not in a situation where your employee can just flip you off and instantly sign up with someone else and probably for a better salary.

      We're moving into a seller's market with employment, especially with highly qualified employment. And companies that don't notice that in time will be stuck with useless crap as employees. Because the good ones have gone to places where they are not treated like buttercups.

    • by Shaitan ( 22585 )

      The tough thing is getting to a union without getting in bed with any of the established swamp unions out there.

    • by Last_Available_Usern ( 756093 ) on Wednesday August 30, 2023 @02:37PM (#63809366)

      The only reason you're able to get away with such outright employee abuse is

      Requiring folks to come back to the office and resume former office policy is....abuse? Are people so entitled they believe telework is a right now? Look, if these folks signed contracts recently or when they onboarded that permitted them 100% telework and the company is renigging on that then I'm with you, but otherwise...yea, suck it up, buttercup.

      • by StandardDeviant ( 122674 ) on Wednesday August 30, 2023 @02:53PM (#63809462) Homepage Journal

        Were it not for the pandemic, you might have a point. But there are real risks associated with being physically around other people right now, particularly if the offices happen to be poorly ventilated open offices. Amazon's offices spaces are notoriously (in the Seattle area, where I lived and worked until recently) not exactly fantastic in that regard. I can see the reluctance to RTO based on that alone.

    • In this context, it sounds like "Suck it up, buttercup," ...

      I find it confusing. "Disagree *and* commit" makes me think: commit to my disagreement. I think "disagree but commit" sounds closer to what Amazon means: disagree, then get back to work. Maybe they should simply say exactly what they men instead of trying to be clever wordsmiths.

    • I've never heard the phrase "disagree and commit" before but I have discovered the principle in practice.

      Any project entails numerous decisions to be made along the way. Somebody who becomes disengaged the first time something doesn't go their way because whatever happens after that "isn't their fault" is not a valuable team member.

      Disagree and Commit actually sounds liberating in a way, because you don't have to pretend to agree. You just have to get the job done.

  • Amazon will be broken up like AT&T soon, don't worry your pretty little head "Jassy".

    • It's more likely that they will end up with a ton of duds for employees, with everyone who amounts to anything long gone to places that don't try to play hardball when they have nothing to offer in return.

      You can only bluff your way so far 'til someone calls it.

  • Short term (Score:5, Insightful)

    by GeekWithAKnife ( 2717871 ) on Wednesday August 30, 2023 @01:35PM (#63809032)
    ...but long-term you stubborn employers have lost the battle. Remote work has been proven to be possible, reliable, more efficient and allows for better work life balance. The genie is out of the bottle. So to heck with you and your "gotta watch them bums in seats" backwards thinking fools.
    • Re: (Score:3, Insightful)

      by HBI ( 10338492 )

      The push to put asses in seats has more to do with real estate dislocation than anything else.

      WSJ has been trying to justify RTW by showing how it's hard to convert office space into living space.

      The same way people were trying to make money off of all of the bubbles in the recent past, this real estate loss is being fought by making people go back to work. Same tactics and propaganda. It'll fail, but see what is happening for what it is.

      • It has to do with insecure managers who can't do their job.

        Fire the incompetent idiots and hire people who can manage... oh, wait, no, that costs money.

    • the PHB wants his 80-100 hours in office back for the people under them.

  • by davide marney ( 231845 ) on Wednesday August 30, 2023 @01:38PM (#63809046) Journal

    Show up for work every day of the week, just like you used to. Engage in face to face conversations and discussions. Crack jokes with the team. Be a normal human person.

    And hey, presto, you're getting picked for those plum assignments. Because you're there and they know you.

  • Amazon is an "at will" corporation. If they really want everybody back in the office at least three days a week, make it a condition of employment. Send all of them an email informing them that if they're not in the office at least three days a week (sick days and other urgent reasons excepted) Amazon will assume they have quit.
    To paraphrase Captain John Smith, "Those who aren't in the office aren't getting paid."
    • You do know that the IT market is one where employees, at least qualified ones, have more headhunters breathing down their neck than you have qualified employees? I have headhunters writing me poems (I am not kidding) and asking me what they have to tell or promise me so I would at least talk to them. And I'm not that outlandishly qualified.

      "At will" employment means jack shit if you have a hard time finding qualified people because they get snatched up by companies that are more willing to cater to their n

      • Fine. So Amazon gets rid of the office workers who aren't willing to go back to working at the office, and were probably the least cooperative ones in other respects. Then, they replace them with workers who aren't that stubborn, especially with the example of what happened to their predecessors in front of them, and the ones who followed orders probably got lots of overtime during the transition. Just because you and some of your cow orkers (not a typo) insist on working from home doesn't mean that all
  • It seems the latest media narrative is trying to scare us about another wave and to lay the ground work for bringing back masks and restrictions. Looks like we are headed for a collision of narratives.
  • Why not use a bonus to encourage people instead?

    Or maybe a gradual "reverse bonus", a penalty, but not outright fire them. It would disrupt business to outright fire.

    Personally I wouldn't work for Amazon unless I run out of options. They've been long known to be filled with Mr. Burns clones. Either some like the abuse, or are desperate.

    • You'll notice that a lot of people would actually accept a lot lower salaries before going back to office. And if you overdo it, counteroffers from other 100% WFH places are more attractive.

      You can't win that battle.

  • If Amazon really believe that the only way to succeed is to be physically present, then we'll all need offices in the AWS regional data centers so we can stare at the box that runs our VMs.
  • Amazon is increasingly getting a bad reputation as a place to work. It started with warehouse workers and now it's white collar workers as well.

    Their stock options are back loaded so that they don't fully vest until you are there 4 years or more. They do this knowing that many people won't last that long.

    From what I can see it's a sweatshop. I'm sure their competitors will welcome disgruntled Amazon employees with open arms.

  • by schwit1 ( 797399 ) on Wednesday August 30, 2023 @02:43PM (#63809398)

    Boss: everyone is moving back to the office September 1
    You: I won't be doing that, so let's talk about what my options are

    Don't give reasons. They are a sign of weakness and give the boss an opening to try to get you to change your mind.

    You reiterate: I've already made my decision, all that's left is for you to make your decision.

  • "adding it wasn't right for some employees to be in the office three days a week while others refuse to do so"

    So what? Is it right other employees make middle class wages, while Amazon executives do not? If every employee is being paid the CEO's salary, perhaps we can talk about fair.
  • The Amazon way (Score:5, Insightful)

    by W1ndRider ( 3989295 ) on Wednesday August 30, 2023 @03:17PM (#63809592)

    The thing is, "Disagree and commit" like much of the other leadership principles have been "redefined" in a very Orwellian way over the last 10+ years in Amazon, when initially intended to make the point that it is not okay to agree just out of peer pressure and it was fine to disagree, now has become "shut up and just agree".

    Having said so, this is a definite veiled threat, but also a tool to avoid layoffs by making people resign on their own. It's the Amazon way

  • by Turkinolith ( 7180598 ) on Wednesday August 30, 2023 @03:19PM (#63809594)
    "disagree and commit" is just a rephrase of "Suck it up and do as I say".

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