John is obviously right about people being hypersensitive, but him talking to people isn't going to do fuck-all about the problem.
And the problem isn't that we're suddenly oversensitive towards each other, or that some specific generation or age group perpetuates it.
No, the REAL fucking problem here is that humans can sue the living shit out of other humans for nothing more than being "offended", and those cases are winning in courtrooms. THAT is the real problem here.
And the fix is simple. Remove the element of reward (monetary gain) for being "offended", and you'll suddenly find humans aren't so damn sensitive towards each other anymore. Anything short of doing this is pointless and not identifying the real problem.
And yes, once again, we have our greedy, corrupt legal system to thank for this bullshit.