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Comment: Re:So what's the real story here? (Score 1) 51

Yes there is. I consider the police lazy enough that they'd do it in good faith because aside of the idiots that may come to them to get arrested instead of them having to go out and catch them, they would probably also reduce the number of cases where someone actually gets mugged, robbed or otherwise becomes victim of a crime, which would be yet another reason to leave the box of donuts and go out into the world to interview the victim and do a search of the crime scene.

Even if you don't think there are any cops left that actually want to do what is allegedly their job, there's plenty of reason for them to establish something like that without resorting to paranoid surveillance conspiracies.

Comment: Re:If support calls you an A.., you probably are o (Score 1) 218

by Opportunist (#48949921) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

If you think that a customer service rep doesn't cancel your subscription because he likes to tick you off rather than because he gets told by the very same senior manager or boss you wish to complain to about it to make it as hard as possible for you to cancel your subscription, I can see where your depression is coming from.

Comment: Re:In other news... (Score 2) 271

by Opportunist (#48949767) Attached to: The NSA Is Viewed Favorably By Most Young People

I tend to think that I can actually estimate the NSA's obligation and motivation. Mostly because they are mine, if only in a different area and a different part of this planet. I, too, am concerned with security. I'm responsible for the security of quite important and valuable assets that, if threatened or even harmed, could have a serious negative impact on various parts of the economy and maybe lives, depending on how important some people take their belongings.

I'm not responsible for the security of a country, but of a large enough corporation that maybe this allows me to speak in perspective here.

And there is one thing that is imperative when it comes to security: Your efforts must not threaten your own assets. When protecting my assets costs more than they are worth, the security is not even just useless, it's worse than useless. Because you just wasted more than what an incident could have costed.

Likewise, you cannot protect your assets by throwing them away. Of course you can avoid them being stolen by discarding them, but that doesn't accomplish anything either.

And the NSA is doing just that. What's it worth to defend the USA against terrorist attacks if those attacks would do less damage than the protection? What is it worth to defend the "American way of life" if that very way of life with its liberties and freedoms is discarded in favor of a security theater?

Comment: Re:If support calls you an A, it's a badge of hono (Score 1) 218

by Opportunist (#48949639) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

If you pay peanuts, you get monkeys.

But aside of that, these crib sheet supporters exist for a reason. Their existence does not only serve the purpose to waste your time, because that could be accomplished even cheaper than the support monkeys are. By keeping you in the holding loop.

No, the reason is that these utterly and absolutely moronic questions they ask that make you wonder whether they think your IQ measures in the single digits actually solve most tech support problems. Yes, people ARE that stupid. And no, I'm not talking about the supporters here.

The "solutions" these sheets offer that make you wonder whether the support thinks you're unable to tie your own laces without a coach and a personal assistant DO solve the problems most idiots calling them have.

Don't blame support. Blame the idiots who want tha intarwebz but don't want to be bothered with knowing anything about those funny boxes with the blinkenlights next to their computer... or what do you call that thing where my Farmville is shown?

Comment: Re:If support calls you an A.., you probably are o (Score 1) 218

by Opportunist (#48949603) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

I highly doubt that any supporter ever wanted such a system in place. If they implemented such a system, irate people would go to the back of the queue, infinitely. For the next, say, 5-6 years.

It's management that rewards such behaviour. Not support.

The only thing necessary for the triumph of evil is for good men to do nothing. - Edmund Burke