schnell writes "The Globe and Mail is running a fascinating in-depth report on how BlackBerry went from the world leader in smartphones to a company on the brink of collapse. It paints a picture of a company with deep engineering talent but hamstrung by arrogance, indecision, slowness to embrace change, and a lack of internal accountability. From the story: '"The problem wasn't that we stopped listening to customers," said one former RIM insider. "We believed we knew better what customers needed long term than they did."'"
Attend or create a Slashdot 20th anniversary party! DEAL: For $25 - Add A Second Phone Number To Your Smartphone for life! Use promo code SLASHDOT25. Check out the new SourceForge HTML5 Internet speed test. ×