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Some Workers in Japan Who Want To Leave Their Jobs Are Paying a Startup To Tell Their Bosses That They Won't Be Back (japantimes.co.jp) 103

Stressed out, overworked, or just over it: Workers in Japan who want to leave their jobs -- but don't want to face the stress of quitting in person -- are paying a startup called Exit to tell their bosses that they won't be back. Local media reports: "Quitting jobs can be a soul-crushing hassle. We're here to provide a sense of relief by taking on that burden," said Toshiyuki Niino, co-founder of Senshi S, a startup he and childhood friend Yuichiro Okazaki launched last year. The company operates Exit, a service that relays an employee's intention to resign for a fee: $450 for full-time employees and $360 for part-time workers. Repeat clients get a $90 discount. Whether or not people consider that expensive depends on how desperate they are. But if business is any indication, many regard it as a worthy investment for some much-needed peace of mind. In the one year since Niino and Okazaki set up shop, they have mediated the resignations of roughly 700 to 800 clients from across the nation as the number of requests surge. Amid a tight job market and an improving economy, more workers are changing jobs, lured by higher salaries and fewer hours.
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Some Workers in Japan Who Want To Leave Their Jobs Are Paying a Startup To Tell Their Bosses That They Won't Be Back

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  • by aicrules ( 819392 ) on Thursday August 30, 2018 @03:51PM (#57227338)
    I clearly don't identify with japanese workers because the couple times I've quit I was in no way scared. Probably more secretly gleeful.
    • Re: (Score:2, Insightful)

      by RickyShade ( 5419186 )
      Japanese culture is fucked. I mean, lotta good shit, like making kids clean up in school, which is probably why they cleaned up the stadium after losing. But, man, as far as their social interaction goes, shit seems sooooo fucked.
      • Re: (Score:1, Interesting)

        by Anonymous Coward

        Yeah they could shoot eachother a lot more or get in more Walmart fights, good point.

      • Comment removed based on user account deletion
        • Empathy is a huge part. That is why they wear a mask. To protect others.

          They wear masks for a lot of reasons and protecting others from illness is not foremost [soranews24.com] among them for many Japanese. In many cases it is to protect themselves from illness or from allergens.

          The US culture has a lot of lack of empathy.

          That's simply not true as a broad brush statement. Americans are by and large very empathetic people. Hell we greet each other with salutations like "how are you" which people from many other countries find rather intrusive. You seem to be confusing our taste for independence and autonomy with our empathy for others

        • I think you would be hard pressed to find a people higher than those of Western European decent in empathy.
      • by rtb61 ( 674572 )

        Damn man, you have been so fucked over you don't know what is going on. This is Japan the non-disposable work force. Companies are loyal to workers, workers at a company are loyal to each other, sense of honour, of commitment to the company, other staff members and customers, has real import, real personal value. When you quit, you abandon the loyalty the company has shown you, the loyalty of fellow employees and the loyalty of your customers.

        That is why the stress when leaving ie disposable workers == dis

    • by JaredOfEuropa ( 526365 ) on Thursday August 30, 2018 @04:04PM (#57227420) Journal
      I agree. Quitting a crap job or an abusive boss can be a deeply cathartic experience. If you're suffering from stress or burn-out, it is a great first step on the road to recovery. Don't miss out on such a deeply satisfying experience.
    • by Tailhook ( 98486 )

      I really can't imagine the degree of cowardice necessary to actually pay someone to inform an employer that you're quitting. If someone quit my employment in this manner I'd be pleased to have them go; there are times when you have to exhibit a backbone when representing your interests or the interests of your employer and engaging Exit is proof certain you didn't have one.

      The only time I can imagine such a step being appropriate is if you suspect there might be an attempt at coercion, for instance when

      • by mysidia ( 191772 )

        I really can't imagine the degree of cowardice necessary to actually pay someone to inform an employer that you're quitting.

        Yeah... doesn't make sense to me either. Would be more sensible to be able to hire someone to be able to represent you at performance reviews or in conducting research and providing an on-site service to help negotiate for higher pay or enhanced benefits on your behalf with your boss
        - as your personal representative and expert in the industry (Since you as an individua

      • If someone quit my employment in this manner I'd be pleased to have them go

        That's kind of the point, in a way.

        It makes more sense in Japan, because Culture. Here, not so much (unless a US startup offered the same service with the added bonus of sending dead flowers, fecal material, or suchlike to your newly-former employer... waitaminute...)

      • I really can't imagine the degree of cowardice necessary to actually pay someone to inform an employer that you're quitting.

        A social avoidance generation? It'll get worse when they reproduce. They'll be paying services to tell their kids its time to go to bed.

      • "I really can't imagine the degree of cowardice necessary to actually pay someone to inform an employer that you're quitting."

        You know, the world doesn't end at USA borders. It's not cowardice but a different culture. In Japan, leaving a job, specially "just" because is better paid can be seen as a betrayal which, obviously is a dishonor.

        Can you fathom how many people die in USA because reckless driving or not going out of an obviously impending fighting? Maybe others won't imagine the degree of cowardic

      • I really can't imagine the degree of cowardice necessary to actually pay someone to inform an employer that you're quitting.

        The Japanese probably would see your method as barbaric and deeply impolite.
        Different cultures. Let's respect them as long as they aren't imposed onto us.

      • I really can't imagine...

        Hello, there's your problem right there.
        You can't imagine that there might be other cultures that have different ways of dealing with each other.
        You should get out into the world more. It might open your eyes.

      • I really can't imagine the degree of cowardice necessary to actually pay someone to inform an employer that you're quitting.

        Unless you're quitting with such a bang, that you can't pull it of on your own. e.g. paying someone to play a fanfare before you make your quitting announcement.... or a guy flying an airplane with "John is quitting" banner.

    • by AmiMoJo ( 196126 ) on Thursday August 30, 2018 @04:16PM (#57227486) Homepage Journal

      It's because of so call "black companies". The take advantage of employees and flout the relatively weak labour laws. Japan has relied on social convention rather than the force of law, so black companies abuse that to their advantage.

      When people try to quit they pile on the pressure. Guilt, threats to pass on costs, lies about contracts. So using a service to help quit is a bit like hiring a lawyer, only cheaper.

      • by mysidia ( 191772 )

        When people try to quit they pile on the pressure. Guilt, threats to pass on costs, lies about contracts

        Drop off 3 copies of a letter of resignation in a sealed envelope to HR, to your boss, and to their manager, and then be out of the building and away from that place before any of the envelopes get opened.

      • by mikael ( 484 )

        There were companies like that in the UK. There was one company who hired city lawyers to threaten employees that they would be held personally responsible for the financial loss of a defence contract if the project wasn't completed on time. All resignations would be refused. So employees started taking out life insurance policies and dying in mysterious circumstances like walking over a cliff or driving into a lamp-post.

        • by Calydor ( 739835 )

          Do you have a link to a story about that? It sounds borderline unbelievable yet not entirely OVER that line at the same time.

    • I once had a co-worker who was terrified to tell our boss that she was quitting. So I told her that I would tell him. She stayed lated and cleaned out her desk, and didn't come back to work the next day. I then went into the boss's office and told him why. This was all in America, although she was an Indian immigrant.

    • by Luckyo ( 1726890 ) on Friday August 31, 2018 @12:23AM (#57229430)

      Japanese culture is about "duty". Duty to family, duty to workplace, duty to society. It's the key aspect of culture.

      It occupies the same cultural primacy slot that is occupied by "individual responsibility" in Western cultures. It's why in Japan, bosses often killed themselves when they had to fire workers. Because bosses had the same duty to those workers as workers had to the company, and by firing them, they failed at the primary cultural tenet. It is the deepest failure one can have. It's one from which you don't come back from. The loss of face due to this is effectively permanent, and in East Asian cultures, face is everything. Even real life performance is less valuable than face.

      Same road goes the other way. To quit is a severe cultural infraction, because workers carry the same responsibility of "duty", and to quit the company is to be in dereliction of said duty. It's a loss of face that is permanently on your record, one you don't come back from. Hence the stressfulness of situation where you have to tell your boss you're quitting.

      This is slowly changing in Japan, mainly driven by the catastrophic birth rate, which means that capable workers are no longer utterly crippled by quitting their first "real job after the university" for the rest of their career. But just because you remain employable, unlike before, doesn't mean that it's any more culturally acceptable of a situation.

  • To quote George McFly "I don't do.. confrontations"?!
    I'm afflicted with social anxiety so I understand some of the stress here but... c'mon... this is a professional environment not a social function. I left a 10+ year job and, yes, it was a bit of an effort telling my boss I was leaving because I actually did like him and working there but the new job offer was just too good to pass up.
    In any other job the etiquette is clear - write a letter of your resignation with a 2 week notice and give it to your bo
  • Wait, what? (Score:5, Insightful)

    by RobinH ( 124750 ) on Thursday August 30, 2018 @04:00PM (#57227392) Homepage
    Might as well hire someone to break up with your significant other too. Or... how about grow up, schedule a meeting with your boss, and explain to them in a respectful way that you've decided to move on and you're hereby providing your 2 weeks notice. Explain that you'll work to make the transition as easy as possible by transferring knowledge to other workers, and provide a personal email contact they can use in case you forgot to tell them where something is before you leave. Tell them you're thankful for the opportunity you had to work there. When they ask why you're leaving, don't complain about the current employer, just make up some acceptable excuse like "opportunities" or "location" etc. It's a small world, don't burn bridges!
    • Might as well hire someone to break up with your significant other too.

      That's a brilliant idea!

      Some people can become stalkers.

      Having a service that's one-stop shopping for all your anti-stalkers needs would be great.

    • Might as well hire someone to break up with your significant other too.

      Actually, that service already exists.
      https://en.wikipedia.org/wiki/... [wikipedia.org]

      • The OP was being funny but I think we should start a version of this here in the US. We'll be rich.
  • Even though I consider not telling your boss in person a bit low and immature, what's wrong with a good ol' email? "I'd come and tell your myself but I can no longer stand looking at your face. I'm done. Ta-ta." Then you can take the saved money to a pub.
  • MILLENIALS! (Score:5, Funny)

    by Thud457 ( 234763 ) on Thursday August 30, 2018 @04:10PM (#57227450) Homepage Journal
    Get with the 21st century! Surely the proper way to leave a crappy job is to ghost and just stop coming in.
  • I don't know how this works in Japan, but can't you just send a registered letter for a lot less?

    • Doesn't have to be registered, just certified. A registered letter is for when you're sending something of tangible value. Not only is it insured, it's kept in a locked drawer when not in transit and every time it's moved, it has to be logged. That takes extra time and it costs. A certified letter is for when you only have to be sure it's delivered and it's treated just like any other until then, when whoever accepts it has to sign for it and you get the receipt back. A resignation letter has no moneta
  • Great! (Score:3, Funny)

    by Locke2005 ( 849178 ) on Thursday August 30, 2018 @04:16PM (#57227488)
    Can I pay someone to tell my girlfriend I'm breaking up with her? 'Cause I tend to date psychopaths...
    • by Whibla ( 210729 )

      Why not ask the 'new model' to tell the 'old model' she's history?

      And if you can get the confrontation on camera: bonus! That'd be Youtube gold.

      As an added bonus, if the 'old model' actually wins you can honestly tell her that the woman she just had that fracas with was a psychopath and that you'll never date anyone but her as long as she's alive...

  • Must be Japanese mentality/upbringing, not being able to show <some behaviors> and use this service. If one is done with a job, often s/he has taken much in and to relieve it by slamming some book on the table and openly shout "I quit" - should be a relieve, or not?
  • I have quit a couple of my jobs by just telling my boss 'I quit' and walking out the door
  • by ErichTheRed ( 39327 ) on Thursday August 30, 2018 @04:35PM (#57227602)

    I've heard that Japanese employers are almost paternal when it comes to keeping employees around for an entire career. I guess in an environment like that, where you graduate school and are employed with one firm for your entire life it would be hard to quit. It also explains why Japanese employees put up with whatever their bosses demand...apparently getting hired anywhere else after being let go is impossible.

    I hate the US attitude that all employees are disposable, but having a culture like this isn't a good solution either. I also read this article [wikipedia.org] that basically says all large companies come around only _once_ to recruit new graduates, then never accept any new hires. What do people do if, for whatever reason, they mess up the last year of university and don't get picked? Are they out of a job forever?

    I admit that I'm not one who easily rage-quits jobs and have never had a position for less than 5 years. I know that's a minority position in the tech industry...especially with the Second Dotcom Bubble I'm starting to see more instances of employees throwing a tantrum and just walking into another job the second things don't go exactly their way. But paying someone to quit on your behalf? That's definitely something built into the culture.

    • by mikael ( 484 )

      It's called the "Milkround" in the UK or USA. The employers come round close to the end of the academic year and accept application forms. If you miss the deadline, you just have to wait for the next year, and pass the time by repeating the year or doing a more advanced course like a MSc, MA or PhD.

    • by djinn6 ( 1868030 )

      What do people do if, for whatever reason, they mess up the last year of university and don't get picked? Are they out of a job forever?

      Those companies do hire experienced people, so they just need to find a job elsewhere for a few years. I've also heard that some students beg their professors to fail them, so they can stay in school for another year, which technically makes them new graduates again in the next round.

  • by account_deleted ( 4530225 ) on Thursday August 30, 2018 @04:39PM (#57227620)
    Comment removed based on user account deletion
  • that price is a bit steep. If you do not want to face the boss, just email :-) Unless I had another job lined up that money would be needed.

  • by Jodka ( 520060 ) on Thursday August 30, 2018 @05:28PM (#57227902)

    The Japanese devote a great deal of attention and concern to abiding conventions for social interaction. I believe it a weak claim (how would you ever test such a thing experimentally?) but there is a theory that the historical necessity for large-scale coordinated communal rice planting and harvesting exerted selective pressure for personality traits of conformism, cooperation and agreeableness. With more certainty, Japan is a substantially racially uniform culture, and there is loads of psychological and sociological evidence that racial diversity promotes social disharmony. About 98.5% of residents of Japan are ethnic Japanese. As the Japanese Government states [wikipedia.org]: "...there are no issues of race relations among Japanese citizens as they are all of the same race". It's a little fishy because they include small domestic minorities such as the Ainu, but still those would not be substantial minorities if categorized out and to some degree they remain geographically isolated within Japan.

    Regardless of the causes for it, Japanese society is extraordinarily and wonderfully polite, civil and organized. However, that has the trade-off that social norms become so suffocating that Japanese seek escape from social obligations and comfort in relationships in what seems to westerners, bizarre commercial services. Following the rules means that sometimes the best way to get what you want while staying in bounds is to purchase it.

    Japan's Rent-a-Family Industry [newyorker.com]
    How to Hire Fake Friends and Family [theatlantic.com]
    Rental family service [wikipedia.org]

  • I find leaving soul-crushing jobs rewarding. Not that I've had many.
  • ...may be carthartic, but it may backfire on you.. maybe not now, but you never know.

    It's best grin and bear it while you look for another job. When the time comes, give them your two weeks (or whatever is customary), and end it on an up note. Why? You never know when you'll again work for someone you leave behind. Or someone that heard something. The scenarios are pretty much endless.

    The cathartic part comes when, out of earshot, you see the goddamned place in your rear-view mirror, yell "FREEDOM!!!!"

  • Hey boss?
    I found something new.
    More money,
    less YOU.

  • Geez. What is up in Japan? In the USA people breakup from dating via SMS text messages. That's one way to avoid conflict.

    Not that I've quit a lot of jobs. Only once did I feel that I was letting them down - it was a great job, I loved them, they loved me...but I had to go a different direction for personal reasons.

    The other few times I quit a job I was more than willing to let them know !!

  • I will EXIT for you for $100 Full or Part time!

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