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Workplace Wellness Programs Have Little Benefit, Study Finds 86

An Oxford researcher measured the effect of popular workplace mental health interventions, and discovered little to none. From a report: Employee mental health services have become a billion-dollar industry. New hires, once they have found the restrooms and enrolled in 401(k) plans, are presented with a panoply of digital wellness solutions, mindfulness seminars, massage classes, resilience workshops, coaching sessions and sleep apps. These programs are a point of pride for forward-thinking human resource departments, evidence that employers care about their workers. But a British researcher who analyzed survey responses from 46,336 workers at companies that offered such programs found that people who participated in them were no better off than colleagues who did not.

The study, published this month in Industrial Relations Journal, considered the outcomes of 90 different interventions and found a single notable exception: Workers who were given the opportunity to do charity or volunteer work did seem to have improved well-being. Across the study's large population, none of the other offerings -- apps, coaching, relaxation classes, courses in time management or financial health -- had any positive effect. Trainings on resilience and stress management actually appeared to have a negative effect.
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Workplace Wellness Programs Have Little Benefit, Study Finds

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  • Hmmm (Score:5, Insightful)

    by pixelpusher220 ( 529617 ) on Monday January 15, 2024 @05:26PM (#64161109)
    "digital wellness solutions, mindfulness seminars, massage classes, resilience workshops, coaching sessions and sleep apps"

    I could see the massage helping some people (or chiropractic!), but the others are cheap checkboxes for companies to pretend they're doing something...while creating the problems via over worked underpaid employees.
    • Re:Hmmm (Score:5, Insightful)

      by korgitser ( 1809018 ) on Monday January 15, 2024 @05:36PM (#64161159)
      When the workplace itself is the cause of mental health problems, no amount of wellness programs is going to undo what should be solved at the root cause.
      • by NFN_NLN ( 633283 )

        China may be on to something...

        Tech startups in China are hiring women to socialize with male programmers and give them massages
        https://www.businessinsider.in... [businessinsider.in]

      • Re:Hmmm (Score:5, Insightful)

        by bagofbeans ( 567926 ) on Monday January 15, 2024 @06:16PM (#64161329)

        Have a look at the privacy policy. I did, and it essentially said nothing. I chased, and was told they follow HIPAA. Well, HIPAA doesn't stop transfers from 3rd parties or not explicitly medical stuff, so large holes there.

        TL/DR: Don't.

        • by elcor ( 4519045 )
          I'd vote for such objectification of women, but they'd have to be white, fully functional and legal in to comply with DEI regulations.
      • by mjwx ( 966435 )

        When the workplace itself is the cause of mental health problems, no amount of wellness programs is going to undo what should be solved at the root cause.

        100% this.

        If your workplace is toxic, no amount of feel good claptrap from a manager you only ever see on one-way zoom meetings isn't going to do shit.

        A workplace that actually has a culture of caring about workers does wonders for your state of mental health. This has to be a culture, not just a bunch of HR mandated seminars, box ticking and wishy-washy meetings which just waste time.

        I've been unfortunate enough to be in two jobs that I'd describe as toxic, the first didn't last that long and I'm

        • Re: (Score:2, Interesting)

          by cayenne8 ( 626475 )

          A workplace that actually has a culture of caring about workers does wonders for your state of mental health. This has to be a culture, not just a bunch of HR mandated seminars, box ticking and wishy-washy meetings which just waste time.

          Work culture...I hear this term from time to time and just don't get it.

          What is "work culture"?

          I mean, you work, you leave....where's the culture?

          Even if you still go in an office....again, you got to the office, you work, you leave and go back into the real world where

          • Re: (Score:2, Interesting)

            idiots at work, er, uh, I mean senior management, want you to think that your work is part of the culture you enjoy... yes, I know it is psychotic of them, but that's what they want you to think because they think it will make you more productive, which makes them more money, so they can give themselves better bonuses, all the while while telling you that the company can't afford to give you a raise this year.
            • idiots at work, er, uh, I mean senior management, want you to think that your work is part of the culture you enjoy... yes, I know it is psychotic of them, but that's what they want you to think because they think it will make you more productive, which makes them more money, so they can give themselves better bonuses, all the while while telling you that the company can't afford to give you a raise this year.

              Aha....sounds reasonable...

          • by mjwx ( 966435 )

            A workplace that actually has a culture of caring about workers does wonders for your state of mental health. This has to be a culture, not just a bunch of HR mandated seminars, box ticking and wishy-washy meetings which just waste time.

            Work culture...I hear this term from time to time and just don't get it.

            What is "work culture"?

            I mean, you work, you leave....where's the culture?

            Even if you still go in an office....again, you got to the office, you work, you leave and go back into the real world where your family and friends are....what's the work culture in all this?

            Culture is about how an employer treats an employee, the conventions and guidelines about how employees treat each other, the expectations the employee has of the employer and vice versa. A good work culture is the idea that the boss won't mind if I need to go to a doctors appointment or to view a house I'm considering moving into during work hours because he trusts that I'll still get all my work done or leave him hanging on a deadline. Mutual respect and understanding, I know it's a strange concept to som

      • It's exactly this, lip service to problems. I see this daily with my job, they just go through the motions while causing a lot of the stress.
    • Re:Hmmm (Score:5, Informative)

      by alvinrod ( 889928 ) on Monday January 15, 2024 @05:39PM (#64161173)
      I don't find it surprising that it's ineffective. Most of the things on offer are rife with bullshit artists peddling guff. It just doesn't have the same association with snake oil that other scams such as healing crystals or astrology have with many people.
      • Re: (Score:2, Insightful)

        by sinij ( 911942 )
        Most of the things that come from HR department, be it assessing new hires, performance improvement initiatives, DEI, or wellness are pure bullshit. Think about this, these are the same people that year over year fail to deliver a fun office party. This is because working in HR requires non-thinking conformity combined with CYB indecisiveness that is incompatible with delivering any kind of meaningful results.
        • incompatible with delivering any kind of meaningful results.

          Maybe the stability is the intended result.

          Thought experiment: Would you like a job where there were frequent, drastic changes based on the whims of your friendly, local HR rep?

          • by sinij ( 911942 )

            incompatible with delivering any kind of meaningful results.

            Maybe the stability is the intended result.

            It may be intended, but it does not result. HR does not produce stability, not in tech. They are at best parasitic drag and at worst agents of chaos. More so, most of them subscribe to pseudo-scientific quackery like personality and aptitude tests. Maybe HR works better in other fields, but at least in tech nothing short of very expensive and specialized talent hunters even bother to understand what techies do.

        • Most of the things that come from HR department, be it assessing new hires, performance improvement initiatives, DEI, or wellness are pure bullshit. Think about this, these are the same people that year over year fail to deliver a fun office party. This is because working in HR requires non-thinking conformity combined with CYB indecisiveness that is incompatible with delivering any kind of meaningful results.

          HR departments tend to be filled with people that want to recreate childhood for adults. I know our company easter egg hunts and costume parties and color contests wouldn't be around if our HR department didn't want to "make everything fun like school was." Blech. This place would probably be alright if HR would just do what HR is supposed to do, take care of payroll, try to help rather than harm the hiring process, and facilitate personnel moves in the company. Instead, they consider themselves the spiritu

    • Yeah, I enrolled in one of the wellness programs (Omada) for the step credit ($25/month). It was an extra $300 cash at the end of the year for doing what I was already doing (21 or more 10k step days per month).

      However, the credit has since gone away and I am just left with a program that I can't seem to unenroll from.

    • It's not going to work if you treat it as an easy checkbox (or an easy payday, if you're giving the course). I've had my share of these workshops... and there are a few that stand out for having made an impact. One was part of a series of induction courses at the company I worked for at the time, called "team working". The usual stuff, like Myers-Briggs and Belbin Roles, but the trainer worked it all into little business simulations that let the participants discover their own strengths and weaknesses.
    • Re:Hmmm (Score:4, Informative)

      by Powercntrl ( 458442 ) on Monday January 15, 2024 @06:30PM (#64161399) Homepage

      (or chiropractic!)

      Nope, that's snake oil, too. [nih.gov]

      The core concepts of chiropractic, subluxation and spinal manipulation, are not based on sound science.

      • by ceoyoyo ( 59147 )

        Most people go to a chiropractor who listens to them bitch and gives them a massage, which makes them feel good. Some go to an actual chiropractor who practices actual chiropractic and have a stroke.

    • "digital wellness solutions, mindfulness seminars, massage classes, resilience workshops, coaching sessions and sleep apps" I could see the massage helping some people (or chiropractic!), but the others are cheap checkboxes for companies to pretend they're doing something...while creating the problems via over worked underpaid employees.

      I've found the general them of the wellness programs to be a way to blame the employees for their health problems.

      But this massage thing, are there happy endings? That could make work less stressful, people would probably take less time off as well.

      • I agree, I always thought a massage is really only worthwhile if it's being given by a naked woman.

        • Are you a programmer, perhaps, working in China possibly?
          • Are you a programmer, perhaps, working in China possibly?

            Do you not enjoy massages from nekkid wimminfolk? 8^) Or men, depending on your preferences - this is a judgement free zone.

    • by kmoser ( 1469707 )
      Yeah, gimme a year or two of free massages and I'll let you know if they worked.
    • "digital wellness solutions, mindfulness seminars, massage classes, resilience workshops, coaching sessions and sleep apps" I could see the massage helping some people (or chiropractic!), but the others are cheap checkboxes for companies to pretend they're doing something...while creating the problems via over worked underpaid employees.

      When 90% of your mental health issues are work related, and work "provides" a therapist free of cost to you directly, are you really gonna open up to that therapist about what's going down? Hell to the fuckin' no. Those bastards are gathering info like a bot. They may not disclose directly individual opinions, but you can be sure they're aggregating that info and reporting it back to HR to look for trends among departments. Problem department? "Sir, I believe we've found the next department to be redundaciz

      • 100%!!! The department(s) that have the most problems will have a 'reduction in force' and their managers (the source of those issues) will be awarded some level of bonus for their 'leadership' in getting rid of those 'problem employees'
    • by Veretax ( 872660 )
      Yeah I'd agree with this. Not every program is for everyone, but assistance in paying for pool, or gym memberships, or other fitness programs. I feel like I was more likley to stick with it when I had support to do so. I've rarely found the discounts for fitness trackers help, in part, because the selectin always sucked or I had already picked out something when I discovered they existed.
  • My work started on such activities basically the day that smartwatches became fashionable.

  • For most people.

  • workers comp should be the only health thing from jobs

    • It should, but here in the USA your general healthcare is most likely tied to your employment. These employee wellness schemes came about because health insurers offered businesses a discount if they offered them. The idea being that healthier people would result in less insurance claims. At the end of the day, it's just the for-profit healthcare industry attempting to maximize their profits.

  • by Whateverthisis ( 7004192 ) on Monday January 15, 2024 @05:41PM (#64161181)
    I've worked at 3 companies (and initiated one of them) that used a farm-to-office model. Every Monday fresh fruit would show up. Often different types; always bananas (they're cheap), and an assortment of avocados, grapes, apples, oranges, etc. Everyone grazed at the various storage locations, and they were re-upped every week. One place even did beef jerky, not the healthiest but it was protein and it was stable out of the fridge so not bad.

    It kind of depends on the program. Yoga retreats and meditation; that's a very personal like-it-or-hate-it kind of thing. But a wellness program that provides free fruit all day? I'm 100% behind this over salty snacks or fatty stuff all the time.

    • I'd go into the office more if they had fresh baked bread...

  • by techdolphin ( 1263510 ) on Monday January 15, 2024 @05:48PM (#64161215)
    I remember reading years ago that wellness programs have no benefit. Companies would do better to drop the wellness programs and give their employees raises.
    • I remember reading years ago that wellness programs have no benefit. Companies would do better to drop the wellness programs and give their employees raises.

      In our case, the wellness program is the health wellness program. All you have to do is get your finger pricked once a year and have a rapid test done on the spot to look at your cholesterol (hdl and ldl) and sugar, get weighed, blood pressure, and check your height. For that you get a discount on your health insurance and you don't have to do anything with the results of the tests. You can be as fat and artery blocked as you want.

      In a round about way it is a pay raise since you're not paying as much for

  • "Workers who were given the opportunity to do charity or volunteer work"

    Guess what, all workers have that because they can do it while they're not at work.

    I don't get why people want their job to structure their non-job lives.

    • Perhaps it was an opportunity to take a work day to volunteer for some organization doing charity work while still receiving pay for it.
      • It's entirely so at the end of the year employer can state we provided x many hours and x many dollars to charity when they did nothing but add up the hours and $'s they paid to donate their employees as slave labor. Without providing a penny to charity at all.
    • by Calydor ( 739835 )

      It can serve as motivation, the proverbial kick in the butt to get up and start doing it rather than just talking about it. If the company organizes it, provides transport, maybe even pays for the day, that's much easier to go along with than having to plan it all out yourself on a day off where you really just wanna crash on the couch and not move.

    • Yes, but these employees work at a company that is not 100% obsessed with money nor with keeping their employees butts in seats.

    • I like that idea. Donate a day's pay to a worthy charity. Better than putzing around in some corporate soup kitchen for the brownie points.

  • Human resource departments are the problem, not spending on employees. If you don't want results for any kind of budget then just give it to HR for any initiative they can come up with and 100% waste is guaranteed.
    • It's almost impossible to run a large company without an HR department. That said, they are a huge money pit. When it comes to staffing an HR department, I firmly believe that less is more. If they aren't working 12 hour shifts during a hiring frenzy, then your HR department is way too big. Because during a hiring freeze they are going to have less than a full day of work to do, unless they invent new and unnecessary things to do.

      • This is exactly why HR comes up with these initiatives. If they're not hiring all they're doing is dealing with the bad apples in the company. gotta find something else to earn their existence.
  • My goal each day is to get into work, get things done, and get home. Ideally getting things done in a way where my boss doesn't have any new work to deal with. So if there are bugs, I try to deal with them before they are escalated. If people on different teams need to meet to solve an engineering problem, I set up the meeting. I send out minutes and action items after the meeting so that the managers know that we have it in hand. Then I go home to my wife instead of hanging around work for a massage or bee

    • They actually don't want you to solve everything before it gets escalated. The small stuff, yeah, but systemic problems SHOULD bubble up to the level where they can be effectively solved.
      • Absolutely. That's why senior individual contributors should be able to set up cross functional meetings and get people in a room that can solve the big problems.

  • Wellness (Score:5, Interesting)

    by StormReaver ( 59959 ) on Monday January 15, 2024 @06:07PM (#64161285)

    The most effective wellness program my company has ever instituted was the work from home program. Morale skyrocketed, we retained our best employees, employee sickness was all but eliminated, and productivity went way up.

  • I'm sure it helps with the "we tried" defense against work-stress related suicide claims.

  • Not surprising, since all those "wellness" programs are aimed at managing the symptoms rather than doing anything about the problems that are at the root of it.

  • So none of these having any benefits is quite surprising, since the famous Hawthorne experiment might suggest some improvement, even if not for the expected reasons. The fact that there was no improvement leads me to believe that employees don't see this as a sign of a caring employer but just something to be taken for granted - like having pens in a cupboard or toilet roll. The expense of these schemes is not insignificant but obviously not in the same ballpark as a more concrete example of a company carin
  • ... were no better off than colleagues ...

    In other news: People with large salary are just as unhappy as poor people. This is thinking, we spent all this money, you have to be better. They probably are, but it doesn't mean they're better than you.

    Happiness depends on socio-economic, environment and lifestyle, genetic and personality factors. Obviously, people in the same town in the same company are facing the same limitations to happiness.

  • by Moof123 ( 1292134 ) on Monday January 15, 2024 @07:02PM (#64161557)

    If you want folks to be healthier, keep their workloads reasonable, make it part of your culture to take your vacation days off and take time off when sick.

    Instead we mostly have few days off to start, you get side-eye for taking it, and if you take time off work just piles up for when you return. Worrying about falling behind in particular makes it hard to actually relax when you take days off.

    All that costs money, at least short term money, so it will not happen. Wellness programs are cheap per employee while creating the perception that the company cares, even if they do nothing.

  • We have an economy where people are 'human resources' to exploited as profitably as possible, just like any other resources. Any such economy will never be good for mental health, and 'workplace wellness' stuff is just a sticking plaster, if anything.

  • digital wellness solutions, mindfulness seminars, massage classes, resilience workshops, coaching sessions and sleep apps

    At my company, I do not think those are available under our wellness programs. There is mental wellness like counseling and therapy available. Other forms of wellness include physical wellness like nutritional counseling as well as incentives for employees to get physicals every year. Vision and hearing checks are encouraged. I think those have benefits to the company.

    • I want to give you mod points, but instead I want to acknowledge your post. I had no idea there was a Lumon website. Now I pine for season 2.

  • ... evidence that employers care about their workers

    I'm sure they do - just as farmers care about their livestock.

  • There's no science there, so they'll just do another study which shows the opposite and go back to ripping people off with their woowoo shit.
  • Just get your standup desk and you'll be twice as healthy. Oh, wait, one of those chairs you kneel in until your kneecaps fall off. Who needs kneecaps anyway. Pro tip: just knock over your cube wall and lie on it, staring at the ceiling. Will add minutes to your life.

  • ...to TFS but I was snowed under with the number of wellness programmes & interventions I had to catch up on. That's on top of my overwhelming work regimen.
  • The part of wellness programs that made me avoid them: Onerous requirements to share my data.

    I loathe the idea that for a tiny little benefit, even a cash deposit, I would have to give up data on my steps, workouts, diet, and other out of office habits. Some programs also came with an app on my personal phone. Most came with more email, which I didn't want to read, and advertisements for even more programs/ books /classes that I did not have time for. The wellness programs reduced my wellness by increasing

  • Maybe massive corporations paying like shit and just generally treating their employees like disposable, worthless cogs can't be off set by colorful backgrounds and aromatherapy?

    I'm fortunate; having been in the job force for 30+ years I'm in a better place. But I look at the dehumanizing crap like video job interviews and pittance pay with absolutely zero effort from companies to show any loyalty or respect for their staff...yeah, I'm not surprised that superficial amelioratives aren't offsetting much mor

  • The workers surveyed all had the chance to participate, and some took it and others didn't. My guess would be that those who did saw a benefit in it, and those who didn't did not. So why should those who saw no benefit to begin with be worse off than those who did? If there is no difference, it may be because of the wellness programmes. Or maybe not. Who can possibly say? And if those who participate are doing worse, that may be why they are participating. Who knows? We need a control group.

    Unless I

  • I'm aware of two Microsoft programs that fall in this bubble. The first, Perks+ (formerly Stayfit) provides an annual reimbursement for a laundry list of athletic equipment, gym memberships, financial counseling services, etc. Over the last several years I've taken advantage of this for smartwatches, an exercise bike, a used outside bike, a used canoe, and hunting/fishing licenses. The program is use-it-or-lose-it, and the cheap bastard in me can't stomach leaving it on the table. Similarly, my midweste

  • Wellness programs aren't even something companies offer as a perk to retain their employees. Wellness programs are offered by the insurance providers to retain *their* customers, the finance and HR directors who determine which insurance plans are offered for the whole company. They're just the cheap toy prize in cereal box to differentiate it from the other equally crappy cereals out there.

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