The Death of Clippy 179
AppScout interviews Office's Group Program Manager, Jensen Harris on the subject of Office 2007. Harris reveals that Clippy, the bane of all semi-sentient Office users everywhere, is officially dead. The decision apparently revolved not around the passionate hatred for the unfortunate sprite, but simply out of a desire for UI coherency.
Clippy did its job... Unfortunatly. (Score:4, Insightful)
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Re:Clippy did its job... Unfortunatly. (Score:5, Interesting)
Personally, I see three classes of Office users and there seems to be a reasonable argument that there should be three seperate classes of Word/Office for these people; the classes are students/home use who want something which they can write a paper or resume on, office workers who want a little more control over their presentation, and professionals who want complete control over their presentation.
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Hence when Microsoft massively overhauled the Office 2007 UI, with the idea that people can easily find this functionality, Clippy became obsolete and was removed. I *think* Clippy may actually have been switched off by default in new installs of Office 2003 (or
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Unfortunately, they overhauled the UI in a way that IMHO completely fsailed to help people find the functionality. The previous UI, with menus and toolbars, for me was a model of a tidy workshop, with most tools tidied away in logical places (the menus), and just the tools one uses a lot or are using just at the moment left out (on the toolbars).
The Office 2007 model, on the other hand, for me is a model of tipping out the contents of every draw and box in the workshop into a heap in the middle of the work
Obligatory Clippy quote (Score:2, Interesting)
On a serious note, I honestly don't get it. The new interface is pretty cartoonish (though simple to use for a first time user). If clippy isn't coherent with this UI than I don't know what is.
Also the big overhaul isn't about coherency in the first place since to change the color of outlook interface, you have to open MS word and customize it's options.
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HappySqurriel wrote:
Re:Clippy did its job... Unfortunately. (Score:2)
A while ago (at the time of WordPerfect 5.1) the makers of WordPerfect addressed this by coming out with a simpler version of their word processor called "LetterPerfect." ... much less expensive that a full copy of WordPerfect ... all of the features that I needed at home ... this is something that is needed with MS Office
What you're suggesting already exists in the delightfully oxymoronic Microsoft Works [microsoft.com]
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SEMW wrote:
I thought about mentioning Microsoft Works, but I remember that a while ago there
Clippy. No means NO! (Score:2)
Exactly. The assumption that I even WANTED help writing a letter annoyed me. Furthermore, asking me again each time a started writing a letter annoyed me. No means NO Clippy!
I finally turned the whole thing off.
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What argument?
The obvious counter-argument is "different programs make it hard to move from one class to another."
You might have a good argument for having Office display more than two modes, but that's about it.
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Any student or researcher who is writing a thesis or paper, will want control over the font style and size for text, control over the resolution of any images, and also full control over the style and formatting of mathematical equations. All of these are required to keep the
Right tool for the job (Score:2)
And all of these are things that MS Word is terrible at doing.
It's like trying to do carpentry with a swiss army knife.
When you cross the line into thesis territory, there really is nothing better than LaTeX (mayb
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It looks like you're trying to post to Slashdot... (Score:5, Funny)
Interesting yet not surprising... (Score:3, Interesting)
Translation:
We got rid of it for our own internal reasons, and not out of any desire to give users what they want - in adherence to our standard business practices.
Re:Clippy did its job... Unfortunatly. (Score:5, Insightful)
I think the general annoyance of clippy [...]
Funnt thing is, most non-expert users I've interacted with actually _like_ clippy (well, they often change it to another avatar, like the silly little dog, but the point is they like the idea of a "helper").
The help system that sits behind "Clippy" is excellent. It does what its designed to do very well - the problem expert users have is that they're not interested in what it does.
Re:Clippy did its job... Unfortunatly. (Score:5, Funny)
So every time she saves a file, I hear: "*click* *clank* *ker-chunk*"
Yes, she's quite inconsiderate about making noise - all day I hear "AAHAAHHHH! I DON'T KNOW HOW ANYONE GETS ANYTHING DONE AROUND HERE!!" (referring to the amount of email she gets), and similar things. Yeah, thanks for spreading the disruption around, lady.
My boss is no help - well, more correctly, she sympathizes, but she also realizes that we're never going to be able to change this woman's behavior, so the rest of us have to suffer or use headphones and turn the music WAY up to drown out her rantings.
She and Clippy deserve each other.
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The Power of (cutting the) Cheese (Score:2)
She'll turn down her sound so fast it will violate Relativity.
Clippy's hints were often unrelated to the task. (Score:3, Insightful)
"Apparently you're trying to write a letter. Please choose one of the following options:
[ ] Use the letter assistant.
[ ] Write the letter without assistance."
Clippy gave me no other choice, I needed to select one of these options.
I'd have chosen the following if it were available:"[X] Stop bugging me, this isn't even a letter!"
Re:Clippy's hints were often unrelated to the task (Score:5, Insightful)
While the idea in itself isn't bad, the execution just didn't work. The help offered was either completely off the mark (as above) or apparently targeted at people who had seen a computer for the first time just the week before (a bit like the Windows on-line help - this is how you format a floppy).
I haven't used MS office a lot since I don't use Windows but get exposed to it every now and then and could use a decent interactive assistant since I don't know my way around it very well. OTOH of course it's pretty much the same as any other such piece of software so I can always find what I'm looking for by poking around a bit. But a competent assistant would be a time saver.
It would however be very difficult to do properly.
I guess users are better off without the assistant than with screen space devoted to a useless one.
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Re:Clippy's hints were often unrelated to the task (Score:2)
...and this prompts me to reprise an older comment on why Clippy is/was so sinister:
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...and this prompts me to reprise an older comment on why Clippy is/was so sinister: Clippy is Microsofts way of saying that because you are so stupid, here is someone obviously smarter than you to give you advice. Try going to an online IQ test, then feed the questions into clippy. He will probably respond "It looks as if you're trying to make a list, do you want some help with that?"
Personally, I'd actually find it more sinister if Clippy did *well* on the IQ test...
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In other words: "since Microsoft made their product easier to use despite being more feature-rich, they dominated the market." That's no an act of monopoly, that's just good business. If only open source developers could figure out that if they want people to use their products, their products have to be usable. No more "I don't write documentation, I'm a developer.
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Now, with O2K7, Microsoft has taken a quantum leap forward in interface design and made easy enough that the quintessential grandmother can use it to its full potential. I balked at the ribbon myself until I actually used it. Honestly, they got their "wow" out of me after just a couple of minutes using it.
That's not the word I used after a couple of minutes, and even after a couple of months it was seriously impairing my productivity. Yes, sure everybody who looked at it said "wow", but it was a different matter in practice. There's so much wrong with it, even in terms of established and reliable UI design principles, that it's a huge step backwards (I wish the designers had read "About Face", a Microsoft Press book on UI design -- there's a lot wrong with it, but it's right enough to show the O2K7 interfa
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The problem is the attitude that you can use the user' attention to achieve your goals.
Don't go, Clippy (Score:5, Funny)
Sure, it's easy to only remember the bad times. But who among us can honestly say we won't miss him? His knowing winks, his cute little antics. His sage, though sometimes random and unrelated, wisdom. I already feel a piece of my heart missing and I fear it will never be clipped back together.
Cue Cinderella's "Don't Know What You've Got Til It's Gone".
Clippy too much like a coworker (Score:2)
My big gripe about help is that you want to use a particular feature, say select the "Lisa Novak" font that looks like pastings from random magazine pages. You search "Lisa Novak", come up with a help entry that says, yes, that feature is supported. Then it says, "Select
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It's more than just that. For instance, the chief annoyance I have with the dog in XP searches is that it takes a context menu and a few seconds to go away, rather than just disappearing as quickly as an open window.
Clippy represented everything terrible with Microsoft's UI design - the overbearing "Use your computer in just the ways we enumerate" mentality, combined with "Look at me! Look at me! See wh
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Goodnight sweet prince (Score:5, Funny)
Re:Goodnight sweet prince (Score:5, Funny)
After which we all celebrate by installing *BSD and Linux. Clippy would have wanted it that way.
Re:Goodnight sweet prince (Score:5, Informative)
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Re:Goodnight sweet prince (Score:5, Funny)
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If Bob begat Clippy, what nightmarish creature of irritation has Clippy begat in Office 2007? The Ribbon?
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Next to Bob (Score:2)
Re:Goodnight sweet prince (Score:5, Funny)
He will be interred next to his cousin Bob in the solid-gold family crypt.
Vorpal bladework (Score:5, Insightful)
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Re:There's a couple more "features" they could los (Score:2, Interesting)
Well the new UI fits better with vista and for the lower end users of word, you know the ones that could never afford to buy it anyway, everything they need is right there in the shortcuts. My problem with word is that it has too many damned retarded features that will make me strangle a man with his own tie if I ever see him using them in a business report.
My schools business college requires I take a fu
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Took me ages to get people to write properly in the companies I've been in.
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The Tragedy of Prince Clippy ... (Score:4, Funny)
Folks tried to tell him not to count on it, but he ignored them, saying "Would Chair-boy lie to me? Never!" When that news broke, so did Clippy. Lots of double-, and triple-shots, and he was occasionally found wandering around "the Campus" with a bottle of Muscatel in a bag, mumbling incoherently, "To C# or not to C#, that
Lie? (Score:2)
Clippy is NOT dead ... (Score:5, Funny)
"The rumours of my death are somewhat exaggerated."
Clippy is alive and well - he's been ported to linux so that we can hate him too ...
http://vigor.sourceforge.net/screenshots/ [sourceforge.net]
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"Clippy, we respect you. You understand that, right? We respect you. We love you. You're part of the Family. We'll always love you. But when you go against the Family's interests
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Moments from Clippy's life (Score:5, Funny)
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Oh, NOW... (Score:4, Insightful)
Consistency or not, it was a huge failure of something in the development process.
I mean, the HATE heaped upon poor Clippy, from the most novice to the most advanced of users, is hard to comprehend. For something to be so wrong for such a wide range of users means it is truly bad. How on Earth did this get past the supposedly rigorous user-testing facility that Microsoft has? Nobody said at some point, "You know, that Clippy thing isn't really helpful. It just gets in the way and is annoying." Nobody? For years?
From the article, after talking about people who liked him: "There were also an equal number of people who looked at it as interference or an annoyance..." Equal? Equal?!! What kind of bizarro statistics is MS collecting from their user feedback system that it took them years to figure out the problem and at least turn it off by default?
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Mircrosoft secretly used the same user-testing system as the GIMP project.
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TTS and voice in agent (Score:2)
Maybe they should make a 3d little dude that walks across the top of the Aero glass.
so long clippy (Score:5, Funny)
rust in pieces.
Hopefully... (Score:3, Funny)
Clippy's Mental State (Score:5, Funny)
Yep, Clippy was definitely incoherent.
Enough! Clippy was the MAN! (Score:5, Funny)
When you were pulling your hair out trying to expose the BCC field, who saved your ass?
Who taught a million admin-assists where to learn how to mail-merge?
ALRIGHT....I admit it.....Clippy was my......lover.
IS THAT SO WRONG?
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Oh, fuck yes.
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Somebody took pictures of clippy's death... (Score:4, Funny)
http://www.thenoobcomic.com.nyud.net:8090/daily/s
One of my Nightmares, Unillustrated (Score:5, Funny)
"Hello! It looks like you're writing an article. Would you like me to:
"By Lamport's Beard! What are you doing here?!"
"Well, Microsoft chucked me out."
"How the hell did..."
"It's this Emacs thing — got a darn powerful LISP engine, you know. It's very roomy in here."
"Oh, sorry, it's not that big. He's been evicted. Now, about that article—"
"Look... just... bugger off!" [Click!]
"Hello! It looks like you're writing an document. Would you like me to:
"Sod off and die."
"Oh."
"Yes, 'Oh'! Now get out of Emacs before I drag Donald E. Knuth himself over here."
"No need to get nasty. Hmmph."
A few hours later:"Hello! It looks like you're trying to evaluate an integral. Would you like me to:
Who killed Clippy? (Score:5, Funny)
clippy lives in vi! (Score:5, Funny)
It was a quite reasonable way to get help... (Score:2)
I'll agree that Office's help system was is quite good: It just didn't need Clippy. Or any of the other... <action type="gags" level="lethal" />
Enjoy the respite (Score:3, Interesting)
So far the most memorable I've seen was a shareware "Southern" parody of Microsoft Bob that involved an outhouse and, if I remember correctly, a possum.
No more Clippy (I say Clippit) for President? (Score:2)
So that's Office 2007 major new function? (Score:3, Funny)
Marketting Spin (Score:2)
"Open Source always lags behind true innovation. For example, OpenOffice has an annoying pop-up lightbulb to offer unsolicited hints to the user. At Microsoft, we have always believed that a clear, unobtrusive interface is the best way to interact with the user."
While you're at it (Score:4, Insightful)
You can turn off the XP search dog... (Score:2)
Just google for instructions.
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And in Vista it has been put down.
Clippy Cartoons :-) (Score:4, Funny)
http://www.youtube.com/watch?v=uJCv8ru3L98 [youtube.com]
Clippy Gets Clipped
http://www.youtube.com/watch?v=rB03aRifPLU [youtube.com]
Clippy faces facts
http://www.youtube.com/watch?v=sMShkAZR1-Q&NR [youtube.com]
He will be missed (Score:3, Interesting)
I agree with the new notions that the Office user interface team has chosen to adopt, like only being able to access a feature from one place. Jensen Harris is a smart guy and I've been enjoying reading his weblog and the trials and tribulations of the Ribbon and the new UI as a whole.
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Clippit (Score:2, Informative)
The original clippy was good (Score:5, Informative)
The mostly crappy AI made it extra annoying, the rest is history.
They killed the role (assistant), not Clippy! (Score:2)
So please stop whining about Clippy, and think for a minute about all the other characters!
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You have died (2nd time!) (Score:3, Informative)
Give it another six years when Windows Vienna comes out (given how much a success Vista is). We'll be able to relive this story all over again!
fully sentient users, too (Score:2, Informative)
Sentient, and semi-sentient, Office users were not the target audience of Clippy, unless it was always intended as annoyance, leaving
Now that OpenOffice is usable enough, for me, I have stopped editing RTF in emacs. At one job, I was asked to explain to a co-worker how to create PDFs. I started with "go to this address
http://www.openoffice.org/ [openoffice.org]
download and install OpenOffice, then call me to come over".
If they ever ask again... (Score:2)
right (Score:3, Interesting)
i thought clippy had already died (Score:2, Informative)
Ding-dong... (Score:3, Funny)
Ding-dong, the wicked witch is dead...
So when will openoffice kill (Score:2)
And can I pull the switch?
Clippy was my savior (Score:2)
You mean..... (Score:2)
Re:Clippy: Do you need help with a post? (Score:4, Funny)
This must be a sign that Bill is really not as (Score:5, Interesting)
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Actually, in addition to the problems you noted were the following problems:
- You could not choose, in a custom install, not to have the damn avatars in the first place. You had to install, then disable them
- The method for disabling the avatars is placed in a non-intuitive location
- You could not reliably disable avatars in the first release of Office to have them; like things buried in the Pet Sematary, they kept coming back.
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