Stories
Slash Boxes
Comments

News for nerds, stuff that matters

The Downide of Your ISP Turning to Gmail

Posted by kdawson on Sun May 20, 2007 11:26 PM
from the Google-Apps-Partner-Edition dept.
SlinkySausage writes "Google is offering ISPs the opportunity to turn over their entire email operation to Google, with all customer email hosted as Gmail accounts. This would allow Google to grow its user base rapidly (Google is a distant third with 51M users compared to Yahoo's 250M and Hotmail's 228M). There are some obvious benefits to end users — Google is offering ISPs mailboxes of up to 10GB per user. APCMag.com has posted an interesting piece looking at the dark side of Google's offer. Not least is in its reinforcing of the attachment people have to their ISP's email address, making it harder to change ISPs if a better deal comes along."
This discussion has been archived. No new comments can be posted.
Display Options Threshold:
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
  • What's a 'Downide'? (Score:5, Funny)

    Dont shash eeditors use Forefox? its gut a bilt in spellchcker..
  • Eh? (Score:5, Insightful)

    by fabs64 (657132) <imfabsNO@SPAMgmail.com> on Sunday May 20, @11:30PM (#19204593)
    As opposed to it being so much easier to change your ISP email if it's hosted with your ISP?

    That comment doesn't make any sense.

    Just so you know, the latest versions of Firefox have spell-checking built in :-)
    • Re:Eh? by Nefarious Wheel (Score:3) Sunday May 20, @11:48PM
      • Re:Eh? (Score:4, Informative)

        by lilfields (961485) on Monday May 21, @01:08AM (#19205299)
        (http://www.virtualblend.com/)

        Thing is, for commercial accounts Google lets you use your own domain name, e.g. Fred@FredEnterprises.com, not limited to Fred@FredEnterprises.gmail.com. That's got to be more of an attractor than keeping the domain name of an ISP you're familiar with.
        You can do this with free accounts too, as I assume by commercial you mean Google Apps? Anyhow, even if you are talking about free accounts, free accounts are able to pull email from POP3 servers into the Gmail account and use the pulled address to reply...here is an example [alienwareniche.com]; so really as long as you were able to keep the POP3, you could always keep your old account.

        Disclosure: I run the site linked
        [ Parent ]
        • Re:Eh? by Nefarious Wheel (Score:2) Monday May 21, @06:26PM
      • Re:Eh? by houghi (Score:2) Monday May 21, @07:06AM
      • 1 reply beneath your current threshold.
    • Thin end of the wedge by antic (Score:2) Sunday May 20, @11:51PM
    • Re:Eh? (Score:5, Insightful)

      by Lars512 (957723) on Sunday May 20, @11:57PM (#19204823)
      The "dark side" does seem to be not very well thought through. Basically, it argues that by giving them a much better email service (for webmail at least), customers might become more attached to their isp-specific email address. So it's actually arguing for worse ISP service, so that nobody will accept it and everyone will choose some more "liberating" mail provider. Give me a break. Better service is better service. It's your own problem if your ISP ties you in this way (they all do), and at least here there's the chance for an easy migration to a generic Gmail account if Google pursues this strategy. Customers didn't even have that chance before.
      [ Parent ]
      • I agree. by WindBourne (Score:3) Monday May 21, @03:18AM
      • Re:Eh? by rtb61 (Score:2) Monday May 21, @04:38AM
        • Re:Eh? by Lars512 (Score:2) Monday May 21, @06:48AM
          • Re:Eh? by rtb61 (Score:2) Monday May 21, @10:30PM
        • Re:Eh? by yulek (Score:3) Monday May 21, @10:31AM
          • Re:Eh? by AnyoneEB (Score:2) Monday May 21, @07:11PM
            • Re:Eh? by yulek (Score:2) Wednesday May 23, @05:30PM
          • Re:Eh? by rtb61 (Score:2) Tuesday May 22, @06:48PM
            • Re:Eh? by yulek (Score:2) Wednesday May 23, @05:28PM
      • Re:Eh? by Mike89 (Score:1) Monday May 21, @08:19AM
      • Re:Eh? by ballwall (Score:2) Monday May 21, @01:53PM
    • Re:Eh? by lilo_booter (Score:1) Monday May 21, @12:06AM
      • Re:Eh? by jlarocco (Score:2) Monday May 21, @12:32AM
        • Re:Eh? by lilo_booter (Score:2) Monday May 21, @01:02AM
    • Re:Eh? by catbutt (Score:2) Monday May 21, @12:19AM
    • Re:Eh? by catwh0re (Score:2) Monday May 21, @01:51AM
    • Re:Eh? by clark0r (Score:2) Monday May 21, @02:13AM
      • Re:Eh? by Wolfrider (Score:2) Monday May 21, @05:37AM
        • Re:Eh? by gozar (Score:2) Monday May 21, @08:49AM
        • not necessarily! by feepcreature (Score:2) Monday May 21, @09:05AM
    • Re:Eh? by jimicus (Score:2) Monday May 21, @03:15AM
      • Re:Eh? by SkyDude (Score:1) Monday May 21, @06:50AM
        • Re:Eh? by jimicus (Score:2) Monday May 21, @12:38PM
          • Re:Eh? by SkyDude (Score:1) Monday May 21, @12:59PM
    • Re:Eh? by Aliriza (Score:1) Tuesday May 22, @12:46AM
    • Re:Eh? by fabs64 (Score:2) Sunday May 20, @11:46PM
    • Re:Eh? by larry bagina (Score:1) Sunday May 20, @11:51PM
      • Re:Eh? by UbuntuDupe (Score:2) Sunday May 20, @11:59PM
        • Re:Eh? by 2short (Score:2) Monday May 21, @12:13AM
    • Re:Eh? by nanosquid (Score:2) Monday May 21, @02:27AM
      • Re:Eh? by UbuntuDupe (Score:2) Monday May 21, @07:58AM
        • Re:Eh? by UbuntuDupe (Score:2) Wednesday May 23, @08:33AM
        • 1 reply beneath your current threshold.
    • Re:Eh? by pairo (Score:1) Monday May 21, @04:08AM
    • 2 replies beneath your current threshold.
  • Is it really distant 3rd? (Score:5, Interesting)

    by rolfwind (528248) on Sunday May 20, @11:30PM (#19204595)
    I have multiple accounts on Yahoo I don't use anymore because Gmail is so much better, but which I keep around incase there are accounts I signed up for that I forgot to transfer over.

    And how strong is Yahoo's protection against fake accounts these days?
  • What's the point? (Score:3, Insightful)

    by rm999 (775449) on Sunday May 20, @11:30PM (#19204603)
    Why wouldn't the user just get a gmail account? Who needs the extra 8 gigs of space and the genericISP.com e-mail?
  • I don't understand the problem. (Score:5, Insightful)

    by khasim (1285) <brandioch.conner@gmail.com> on Sunday May 20, @11:32PM (#19204617)

    Not least is in its reinforcing of the attachment people have to their ISP's email address, making it harder to change ISPs if a better deal comes along.

    And ... ?

    I don't see what the difference would be. Whether your email is hosted by your ISP or by Google for your ISP. It's the same account name.

    If anything was a problem it would be whether Google would "index" your email so it could target ads at you.
  • Blogspam (Score:5, Funny)

    C'mon, how is this "dark". Nothing in TFA justifies the submission or the connotations it appears to convey. "Google might charge for the service", but all they are saying is it will be "affordable" and ISPs can request more information. Holy shit, I can see the evil oozing out of that one.

    "People will have to switch email addresses" Mother of god, someone stop this company. They will be the end of us all.

    • Re:Blogspam by acidrain (Score:2) Monday May 21, @02:43AM
      • Re:Blogspam by gbjbaanb (Score:2) Monday May 21, @02:59AM
    • Re:Blogspam by MacGod (Score:2) Monday May 21, @06:42AM
    • Re:Blogspam by nobaloney (Score:1) Tuesday May 22, @10:57AM
  • The obvious downside... (Score:5, Insightful)

    by teh moges (875080) on Sunday May 20, @11:36PM (#19204661)
    The obvious downside is that Microsoft/MSN would lose customers... What, nobody noticed that the article is one ninemsn (Australia's MSN website)? This website has been known to have one-sided (Microsoft's side) stories and "news".
    • Re:The obvious downside... (Score:5, Insightful)

      by Anonymous Coward on Monday May 21, @12:19AM (#19204989)
      "The obvious downside is that Microsoft/MSN would lose customers... What, nobody noticed that the article is one ninemsn (Australia's MSN website)? This website has been known to have one-sided (Microsoft's side) stories and "news"."

      people probably didn't notice it was ninemsn because it ISN'T a ninemsn article. It is an APC article, APC are anything but Microsoft friendly, they even regularly ship linux distros on there included DVD/CD they ship with the magazine.
      [ Parent ]
    • Re:The obvious downside... by romland (Score:1) Monday May 21, @12:19AM
    • 1 reply beneath your current threshold.
  • Wish by slashthedot (Score:1) Sunday May 20, @11:48PM
  • Your own domain (Score:5, Interesting)

    by dj245 (732906) on Sunday May 20, @11:53PM (#19204797)
    (http://www.rogertheshrubber.net/)
    I bought my own domain some time ago. Its a small price to pay for an email address that never changes and you can carry through physical and ISP moves. I haven't figured out what to do with the website (aside from important document backups which are not search engine indexed) but the email service has been great. I do use the catchall service to try to track which companies sell my email address. So far I haven't caught anybody doing anything sneaky, although Prosound Stage and Lighting refuses to take me off their list (don't buy anything from them, you'll never get off the list)
    • Re:Your own domain by Actually, I do RTFA (Score:1) Monday May 21, @12:05AM
    • Re:Your own domain (Score:4, Interesting)

      Bingo. I do exactly that as well. Not only do I have the luxury to obtain an insanely easy to remember and spell email address, but I can create as many accounts as I need. Some throw-aways for website registrations, some permanent for family members.

      Thus, I am free from *anyone's* uncertain future business practices. Will google ever charge? Will ads ever become too obstrusive? Will a general outage ever eat my emails for days while hundreds of google admins scramble to fix the problem?

      It's becoming easier by the day to setup your own server, especially with all the linux distributions targeted for it and howtos and packages and blogs blogging on and on about how to setup your own Ubuntu server.

      Plus, I have the added bonus of throwing whatever services I see fit on that box. A group of friends want a forum? Mom wants to put some pictures on the web? I have a ridiculously large file to use at work/friends or something? It does it all.
      [ Parent ]
    • Re:Your own domain by ladylinux (Score:1) Monday May 21, @12:21AM
    • Re:Your own domain by nytes (Score:1) Monday May 21, @12:25AM
    • Re:Your own domain by Y0tsuya (Score:1) Monday May 21, @02:05AM
    • Re:Your own domain by 19thNervousBreakdown (Score:2) Monday May 21, @08:11AM
    • Re:Your own domain by edmicman (Score:2) Monday May 21, @08:21AM
    • Re:Your own domain by jgarry (Score:1) Monday May 21, @08:54AM
    • Re:Your own domain by Just Some Guy (Score:2) Monday May 21, @09:12AM
    • 1 reply beneath your current threshold.
  • What do you call this? (Score:4, Insightful)

    by Jartan (219704) on Sunday May 20, @11:55PM (#19204809)
    Philosophy majors or debaters out there must have some fancy term for this kind of misleading argument? Clearly the only thing google is doing here is offering a service to ISPs that will maintain the status quo yet the article author is glossing that over and acting like google will now be responsible for the way ISPs might use what is essentially a software package that doesn't do anything new at all.
  • It'll all come down to the price... by kcbrown (Score:2) Monday May 21, @12:09AM
  • Privacy? by kinbote (Score:2) Monday May 21, @12:12AM
    • Re:Privacy? by Locklin (Score:1) Monday May 21, @09:53AM
    • Re:Privacy? by 8-bitDesigner (Score:1) Monday May 21, @11:35AM
    • Re:Privacy? by WilliamSChips (Score:2) Monday May 21, @03:46PM
    • 2 replies beneath your current threshold.
  • PATRIOT ACT ring any bells? by MilesNaismith (Score:1) Monday May 21, @12:14AM
  • IMAP!!! (Score:5, Insightful)

    by mrchaotica (681592) * <<mrchaotica> <at> <yahoo.com>> on Monday May 21, @12:16AM (#19204967)

    If the ISP had IMAP support, that'd be a downside right there, since Gmail still doesn't!

    • Re:IMAP!!! by TooMuchToDo (Score:2) Monday May 21, @01:30AM
      • Re:IMAP!!! by empaler (Score:1) Monday May 21, @04:01AM
      • Re:IMAP!!! by b0s0z0ku (Score:2) Monday May 21, @07:52AM
      • Re:IMAP!!! by cras (Score:2) Monday May 21, @09:01AM
    • Re:IMAP!!! by Lord Ender (Score:1) Monday May 21, @02:50PM
  • The *Downide* of Your ISP Turning to Gmail... by crazyvas (Score:1) Monday May 21, @12:23AM
  • by ShooterNeo (555040) on Monday May 21, @12:27AM (#19205049)
    This article seems force itself to make up reasons why this new service could be a bad thing. Whatever. Google may not be the second coming, but they offer some of the most reliable software I've ever used. It also works quickly and seamlessly : gmail and google are both faster than trying to do email and search using applications on my own computer!

    The gmail spam filter is also a marvel. For some reason, it isn't talked about much : but in my experience, the spam filter is almost bulletproof. It has caught thousands of spam, with maybe one or 2 false positives that I have noticed. Maybe 10 spam have leaked through in the 2 years I have had gmail.

    The charging of isps for this service only makes sense : google needs to have other revenue sources than advertising to be healthy, and they offer a more space than free gmail, which has ads.

    This is a good thing. A very good thing. The only potential negative is portable of email addresses : but the ISP is google's customer. Not the end user. If the ISP doesn't want their email to be portable, then google will cater to that. (and the isp owns the domain, in any case)
  • by doormat (63648) on Monday May 21, @12:28AM (#19205059)
    (Last Journal: Thursday September 09 2004, @09:38PM)
    Why not just let users keep using user@isp.net and just tweak gmail to use that as the primary email address instead of user@gmail.coml. If ISPs are paying for it, who cares about how many gmail addresses people see and just take the money and run.
  • Article forgets... by MetalliQaZ (Score:2) Monday May 21, @12:38AM
  • Article Summary (Score:5, Informative)

    by cgenman (325138) on Monday May 21, @12:47AM (#19205173)
    (http://www.chriscanfield.net/)
    Since so few people seem to be RTFA...

    1. Google announces that ISP's will be able to release a google-apps branded for their users. This includes domain management, [google.com] docs, spreadsheets, calendar, web page creator, gmail, and 24 hour phone support.

    2. MSN Austrailia points out that the ISP's will have to pay for the service. MSN Austrailia also points out that Google will tie users to their ISP account / domain instead of a more generic Google account. And they point out that Google's smallest ISP size bracket, 0 - 200,000 users, covers nearly all of the ISPs in Austrailia.

    MSN Austrailia also takes pains to poke jabs at competing ISP's, specifically leaves out information, and otherwise sounds a lot like FUD.

  • I suppose by iminplaya (Score:1) Monday May 21, @12:53AM
  • Not just ISPs (Score:3, Interesting)

    by grilled-cheese (889107) on Monday May 21, @12:57AM (#19205241)
    The new google partner program doesn't just benefit corperations. There is a very tempting for educational institutions aswell http://www.google.com/a/help/intl/en/admins/edu_be nefits.html [google.com] with benefits such as being free.

    My university was plagued by unrelieability in several of its web services. After we made the transition there has been significantly reduced downtime for endusers http://www.acu.edu/news/2007/070410_google_launch. html [acu.edu]. One of the more beneficial changes for us was that students don't have their email expire after they graduate.

    There are only a few drawbacks to the switch I've seen sofar. Migrating from one email server to another is not always easy. For us, it involved basically doing multiple pop3 fetches to move old email. The other drawback I've noticed is, while google may boast higher reliability, there is still one crucial piece that may have problems from time to time, Single Sign On (SSO). Google has to be able to cooperate with your SSO server sucessfully to syncronize properly.

    The most interesting side effect I've noticed is that professors nolonger have any reason not to accept the odf and ods file formats, thanks to Google Docs&Spreadsheets. Definate boost for open file formats.
  • All I can say... by Dormann (Score:1) Monday May 21, @01:12AM
  • B.S. (Score:3, Interesting)

    by RKBA (622932) on Monday May 21, @01:13AM (#19205331)
    (http://ron.dotson.net/)
    SBC offered their Internet customers the option of switching from their own Prodigy provider to Yahoo email. I declined for obvious reasons (privacy primarily), but switching ISP's is trivial for me because most of my email is sent to Spamex.com email addresses of my choosing such as Whatever_I_Want@spamex.com [mailto] and all I have to do to switch ISP's is just change the redirection of my Spamex email forwarding account.

    I also even purchased some cheap webhosting space so that I could run my own mail server and have as many email accounts that were independent of my ISP as I want. By the way, in my opinion StartLogic.com sucks really badly, but BlueHost.com has everything I want and more and works great. BlueHost is the only cheap webhost I know of that offers free SSH shell access.

    While I'm off the topic ;-), all I really want is a webhost with shell access, lots of cheap webspace, enough bandwidth for my needs (a few TB's per month plus decent download speeds), and none of the GUI interface nonsense and all the fancy web applications that most web hosts provide these days. All I want is the type of account a university student or professor might have at their institution for example. Anyone know of any *Nix/BSD based webhosts offering this type of bare-bones service? Thanks.
    • Re:B.S. by smoker2 (Score:2) Monday May 21, @06:56AM
      • Re:B.S. by RKBA (Score:2) Monday May 21, @11:52AM
    • 2 replies beneath your current threshold.
  • Whoever heard of Google reinforcing binding? by empaler (Score:2) Monday May 21, @01:31AM
  • All eggs meet one basket by syousef (Score:2) Monday May 21, @01:35AM
  • Huh? by watchingeyes (Score:2) Monday May 21, @01:38AM
  • Maybe Slashdot should turn on posting by Gmail by cmacb (Score:2) Monday May 21, @01:39AM
  • Instead of 10 GB space by Jugalator (Score:2) Monday May 21, @01:45AM
  • ISP to user issues (Score:3)

    by Vskye (9079) on Monday May 21, @01:51AM (#19205539)
    I really don't see how this would work that great, unless Google supplies the ISP the ability to change passwords, add email id's and such. This would have work with the ISP's current software, etc. (blah blah)
     
    I work at a rather large ISP, and I really don't see the advantages. First off, customers always forget passwords, they already get 10MB of space per email account, and we allow 6 total, per account. (6x10=60MB)
     
    The actual problem, is the people that just use the webmail interface, vs using a email client.(outlook, thunderbird, mac mail, etc) They use the email server as a storage space for picture attachments and such and they run out of space. Yep, over quota. Normally I explain to them that they are better off using a email client that actually downloads the mail to their computer, thus the quota issue won't effect them. Also, I recommend a good spam filter, besides the one we provide. ;)
    • what a horrible ISP by eean (Score:2) Monday May 21, @01:56AM
    • Re:ISP to user issues (Score:4, Insightful)

      by bmo (77928) on Monday May 21, @02:18AM (#19205695)
      "Iwork at a rather large ISP, and I really don't see the advantages. First off, customers always forget passwords, they already get 10MB of space per email account, and we allow 6 total, per account. (6x10=60MB)"

      Wow. The local Unix BBS offers me a half gig.

      Welcome to (deleted) Public Access Unix
      Quotas: There is an unenforced limit of 500 megs per user.
      Type "rules" for information on inappropriate use of the system.
      Note: If you're a new Unix user, enter "(deleted)help" for some general hints.
      >>>> No background processes are allowed!

      I've got a couple of gmail accounts too. I hardly use my ISP's email because it's too limited. To top if off, you think that your company is magnanimous in "giving" 10 megs per user. Disk space is dirt cheap, and easily paid for by user subscriptions. If you're not offering a gig, which costs somewhere on the order of 30 to 50 cents in hardware, then you're not really offering anything that your customers are paying for. 10 megs/user, 60 total? Nickel and diming, literally.

      --
      BMO
      [ Parent ]
    • Re:ISP to user issues by danwarne (Score:2) Monday May 21, @05:44AM
    • Re:ISP to user issues by cianduffy (Score:1) Monday May 21, @06:44AM
    • Re:ISP to user issues by funaho (Score:2) Monday May 21, @09:38AM
  • Google is your next ISP! (Score:5, Interesting)

    by antikronos (1001219) on Monday May 21, @02:07AM (#19205619)
    Google offering email to ISP's does not surprise me. Google is investing the majority of their advertising profits into bandwidth and storage. There are a range of reasons why it is a logical next step for Google to become your next ISP:
    • They already host all websites (Google Cache). Since they already got storage, check-out, advertising, a HTML-editor(they might need an extra acquisition to really pursue this successfully), statistics and forms (Google grid), it is a small step for them to offer free hosting with all the tools you need. So the costs remain the same but the income doubles
    • Offering free hosting will offer Google huge cost savings in processor-capacity and bandwidth. That is because they don't have to crawl sites anymore, because they already got them! This will save them exactly 25 times the size of a site, per site in terms of bandwith.
    • They can even better trace users and thus increase advertising accuracy and income.
    • Google does not only want to control Awareness and Interest of end-users, but also Trial and Adoption, so they can make money on purchases as well (Google check-out), not only advertising.
    • Huge investments in storage, capacity and double-click are enabling them to do so
    • Offering end-users bandwidth and connectivity, will dramatically increase Google's' ability to track behavior and allows them to be even more efficient
    • Being better in advertising and having more economies of scale allows Google to compete successfully with the ISP's
    So their actions over the last few years are completely logical from this perspective. From an ISP's perspective and an end-user perspective they are (or should) be terrifying.
  • How to get lifetime addresses (Score:4, Interesting)

    by Yeechang Lee (3429) on Monday May 21, @02:24AM (#19205727)
    (http://www.pobox.com/~ylee/)
    I agree that the so-called "dark side" the summary mentions is pretty lame. That said, anyone who uses an ISP (or a company) email address as his primary means of contact is, unless he owns the ISP or company, making a big mistake. Everyone should be using permanent, lifetime email addresses that can be changed as necessary to forward mail to whatever actual accounts (including ISP or company) they are using at the moment.

    Three ways to get a lifetime address:
    • A free email service. GMail offers free mail forwarding and I presume some other services do so as well.
    • A university alumni address. There's a good chance your alma mater offers one. Universities benefit because they get to stay in contact with potential alumni donors. Institutions of higher education are more stable than almost any other entity in society, so the odds joe@alumni.example.edu will still work 50 years from now are as high as you can hope for.
    • A for-pay forwarding service. Pobox [pobox.com] has been around since 1995 and I've been a customer since 1996. The current price is $20 a year for three pobox.com addresses and some other features like spam filtering. As for whether customers can rely on any one company to stick around, Pobox's current FAQs have long since been "corporatized" but a rough paraphrase of a question in an earlier version went something like this:

      Q: How do I know you'll be around in the future?

      A: Will you? (Ha! Didn't think of that, did you?)

      I prefer my pobox.com address over my university's alumni address because the latter assigns a letter-and-number userid I've never liked. I could always start using my gmail.com address instead, under the presumably-safe assumption Google and GMail will be around for a long time, but as a firm believer in TANSTAAFL [wikipedia.org] I can't believe that GMail and/or forwarding mail to another address will remain free forever. Meanwhile, Pobox has a more than ten-year history and counting with better than 99.44% uptime. Even were I to switch to GMail for my day-to-day email access as opposed to the Emacs-based mailer [wonderworks.com] I've been using for more than a decade, I suspect I'd still give out my pobox.com address instead of the gmail.com one.

      If you prefer gaining a permanent address by supporting a worthy nonprofit, two possibilities are IEEE [ieee.org] and the Free Software Foundation [fsf.org]. Each costs annually considerably more than $20, of course; if FSF would offer some sort of lifetime membership for a reasonable sum I'd probably do it, though.
  • Will the isp's lose their Lock-In ? by Nim82 (Score:1) Monday May 21, @02:41AM
  • Another downside. by tres3 (Score:2) Monday May 21, @03:30AM
  • Privacy by Musfuut (Score:2) Monday May 21, @03:50AM
    • Re:Privacy by jaydonnell (Score:2) Monday May 21, @11:41AM
  • Here we go again by Tim Browse (Score:2) Monday May 21, @05:30AM
  • I Have Google Mail for My Vanity Domain... by CheeseburgerBrown (Score:2) Monday May 21, @07:06AM
  • ROGERS PLEASE SWITCH by brunes69 (Score:2) Monday May 21, @07:21AM
  • Gmail in Argentina by danieloch (Score:1) Monday May 21, @07:44AM
  • Unlikely at the 'Full Service' ISPs by Stormy Dragon (Score:1) Monday May 21, @08:01AM
  • It's been done for months in Argentina by chord.wav (Score:1) Monday May 21, @08:09AM
  • Inaccurate User Counts? by AtomicToad (Score:1) Monday May 21, @08:53AM
  • by dcavanaugh (248349) on Monday May 21, @09:09AM (#19208199)
    (http://slashdot.org/)
    I, for one, welcome the new Gmail overlords. Here's why:

    I had a DSL account with AT&T/SBC/Yahoo in Connecticut. The e-mail address is @snet.net. I have similar accounts for my wife and daughter.

    I recently moved to Ohio, and pickup up a new DSL subscription from AT&T/SBC/Yahoo. At the time, I asked about keeping my old e-mail addresses. I was told, "no problem". I spoke with tech support when I put my DSL modem online, and they said the transfer would be taken care of.

    After about two months, the old e-mail addresses were "suspended", evidently because they were no longer "linked" with an active DSL account. After EIGHT attempts (phone, e-mail, IM) to get this fixed, I have been given a combination of contradictory answers, finger-pointing, and "the runaround". Level 2 tech support seems to have no avenue of escalation to get this fixed. One of the more common answers goes like this: "We can register e-mail addresses from ANY other SBC domain, EXCEPT the SNET.NET region.

    I managed to persuade a level 2 tech to "un-suspend" my e-mail accounts, but she warned me, "They're just going to get re-suspended in two months..." Now, THAT'S customer service!!!

    The problem seems to be related to some kind of internal billing software issue. Evidently, the left hand is unable to work cooperatively with the right hand. AT&T/SBC bought SNET several years ago. If they can't move a customer smoothly across domains, they need a wholesale reorg of IT until they can operate like one company.

    Gmail can't possibly be any worse than AT&T/SBC/Yahoo. NEVER, EVER RELY ON AT&T/SBC/YAHOO FOR E-MAIL. THEIR MIND-BOGGLING STUPIDITY MAKES THEM UNSUITABLE FOR RUNNING AN E-MAIL SYSTEM. I honestly don't think Google can be any worse. And besides, Gmail works reasonably well on my Blackberry.
  • What about offering GMail to companies for their own employees? I understand most companies wouldn't want Google hosting their data, so how about a GMail appliance?

    I try not to do it often or with anything sensitive, because again, I know my company probably doesn't want Google hosting their data, but when I really need to be able to find something again, I send it to my GMail account. There, a single search will bring it up in under a second, vs. a 20 minute search through Outlook that may or may not find anything (when we were on GroupWise, it was more like five minutes, and it would be found).
  • ISP email by mike3k (Score:1) Monday May 21, @09:56AM
  • Wouldn't it also... by nocynic (Score:1) Monday May 21, @10:03AM
  • IMAP? by forrie (Score:1) Monday May 21, @10:47AM
    • Re:IMAP? by synx (Score:2) Monday May 21, @12:50PM
  • Havn't used my roadrunner account... ever. by Maxo-Texas (Score:2) Monday May 21, @10:47AM
  • Cost? (Score:4, Insightful)

    by lewp (95638) on Monday May 21, @12:45PM (#19210709)
    (Last Journal: Monday February 27 2006, @09:54PM)

    Google is being rather coy about the pricing, merely inviting ISPs and other interested parties to apply and learn more, but does suggest in its product information page that the service will be offered "affordably".

    Honestly, nowadays, it's hard to imagine Google being able to price Gmail high enough that ISPs will think they can do it cheaper, better, in-house. Running email services is one of the worst shit jobs you can find in technology. Good, competent people who can actually do it right aren't cheap, because the work sucks. Keeping clueless users safe from spam and viruses (something you're actually expected to do, no matter how much they like to click on .exes from strangers who claim to be selling porno) is labor-intensive, no matter how much you automate it, just keeping up is a bitch. And the storage, CPU, and network resources required to keep things going will be increasing (faster and faster) indefinitely.

    Every ISP in the world would be happy to unload their email problems on someone else. I expect Google will find a lot of takers, even if they gouge them a bit. FWIW, at least Gmail gets more things right than most ISPs.

    (Note that running your own personal inbound mailserver still isn't that bad. That's not what I'm talking about. I'm talking about large ISPs running mail farms for tens- or hundreds-of-thousands of users. I've been there, and will never touch the shit again. Hell, when I did it things were a lot easier than they are now, because the spam deluge hadn't even really started and users didn't expect all their attachments to be virus-scanned and their mail to be collaboratively filtered.)

  • I run a very small ISP... by the_rajah (Score:2) Monday May 21, @02:21PM
  • No need to bash other mail services. by netspider01 (Score:1) Monday May 21, @03:44PM
  • Control your users and data by blackhaze (Score:1) Monday May 21, @10:23PM
  • This doesn't sound right. by RoloDMonkey (Score:1) Tuesday May 22, @11:12AM
  • Re:ADD? by Anonymous Coward (Score:1) Monday May 21, @12:13AM
    • Re:ADD? by suv4x4 (Score:2) Monday May 21, @12:22AM
      • Re:ADD? by Temporal (Score:2) Monday May 21, @04:24AM
        • Re:ADD? by suv4x4 (Score:2) Monday May 21, @08:20AM
          • Re:ADD? by Temporal (Score:2) Monday May 21, @09:16PM
    • Re:ADD? by azenpunk (Score:1) Monday May 21, @12:41AM
    • Re:ADD? by jibjibjib (Score:1) Monday May 21, @02:38AM
  • Re:Useless article. by ryanov (Score:2) Monday May 21, @01:43AM
  • 15 replies beneath your current threshold.