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Airbnb Tries New Screening System for 'High-Risk Reservations' After 'Party House' Fatalities (buzzfeednews.com) 48

"The CEO of Airbnb has announced that the company will be banning 'party houses' and doubling down on getting rid 'of abusive host and guest conduct' in direct response to the deadly shooting that broke out during a Halloween party held at an Airbnb rental in Orinda, California," reports BuzzFeed News: On Thursday, renters of the home in Orinda threw a party attended by more than 100 guests, despite the Airbnb host stating that parties are not allowed at the property. Five people were fatally shot after gunfire broke out, and the Contra Costa County Sheriff's Office is continuing to investigate the tragedy.

On Saturday, Airbnb's co-founder and CEO Brian Chesky wrote a Twitter thread announcing a plan of action to carry out a site-wide ban on "party houses," including implementing a system that will screen for and flag "high-risk reservations." Additionally, the company will be "creating a dedicated 'party house' rapid response team," Chesky tweeted, before also pledging to take "immediate action against users who violate these enhanced guest policies, including removal."

When asked how exactly it will determine which listings are "party houses" (or be potentially used for parties), an Airbnb representative told BuzzFeed News they're still in the process of figuring out these variables. "All of this is being determined as part of the 10-day review being spearheaded by our new VP of Trust, Margaret Richardson," the representative said.

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Airbnb Tries New Screening System for 'High-Risk Reservations' After 'Party House' Fatalities

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  • by sdinfoserv ( 1793266 ) on Sunday November 03, 2019 @11:56AM (#59375274)
    Why do you think "real" businesses, like hotels and taxis have attorneys and lots of liability insurance. When you place your private stuff out for public use, expect it to get used and abused. People are foolish if they don't anticipate crazy to happen. The gig economy isn't worth it when the liability sits on your head.
    • by doubledown00 ( 2767069 ) on Sunday November 03, 2019 @12:11PM (#59375322)

      The gig economy isn't worth it when the liability sits on your head.

      Damn straight. If there's one thing the sociopaths in Silicon Valley are good at, it's coming up with ideas that harvest cash to them which pushing risk off to others.
      Laws, regulations, customs, working conditions......these are mere externalities to them.

      • Laws and regulations are mostly written by their think tanks and signed off by their lobbIst "politicians", to further their goals.
        And if some competitor did it, they make you blame "the government"... implying that that is not *them*.

      • first the desperate. Usually aging folks who have a bit of money saved for retirement but not enough to retire on. They're out buying rental properties in a last ditch effort to get enough cash to sustain their lives.

        The next are foreign investors looking for a place to stash money, usually from their governments and the tax man.

        The former don't have any real options and will roll the dice, the latter don't really care since they were just going to pay the money out in taxes anyways.

        And as always
        • by tlhIngan ( 30335 )

          The real losers are the desperate, who lack any security in their old age and the young folks who can't afford houses because everything's getting bought up as rental properties.

          And can't rent them because AirBnB short term rentals make more money than long term rentals.

          Why rent out your house for $2000/month when you can charge $100/night? Get it occupied and that's $3000/month, or 50% more than a tenant who rents it for a year.

          A lot of long term rentals are being converted to short term rentals using AirB

    • by ShanghaiBill ( 739463 ) on Sunday November 03, 2019 @01:25PM (#59375562)

      The gig economy isn't worth it when the liability sits on your head.

      Except that it doesn't. Airbnb reservations have automatic $1M liability insurance.

      Host protection insurance [airbnb.com]

      • Which they didn't start to feature until 2014, [wikipedia.org] at about the same time they finally stopped openly evading paying taxes.
        You know... when it became obvious that it was either follow the rules or go to prison time.

        As for the issue above...
        Only way it makes ACTUAL difference is if they start featuring either random inspections by humans OR 24/7 surveillance of the premises.
        Followed NOT by fines or lawsuits but by calling the cops on the party goers.

        Or are we to expect that teenagers stealing mom and dad's credi

      • by rsilvergun ( 571051 ) on Sunday November 03, 2019 @03:25PM (#59376022)
        next to a 5 person shooting.
      • The gig economy isn't worth it when the liability sits on your head.

        Except that it doesn't. Airbnb reservations have automatic $1M liability insurance.

        Host protection insurance [airbnb.com]

        Just reading the link you gave it's mostly third party injury insurance, and $1 million may not cover much if a person is seriously injured or if multiple people are involved. My normal home insurance without AirBnB has $10 million third party coverage.

        It also won't cover the landlord for damages if a bunch of partying assholes decide to trash the joint. In some local incidents the damage to houses have approached $100,000.

        • by Cederic ( 9623 )

          Sure, but which clowns are providing hotel or guest house services without proper hotel insurance?

          Surely nobody would be stupid enough to put their property on Airbnb without the relevant commercial use insurances?

      • The average wrongful death settlement is 100's of thousands to 10's of millions. Since your home has "home insurance" not business insurance, anything trashed is your monkey. Throw medical on top of that if someone say falls off a balcony or walks through a glass window and a paltry $1M + lawyer fees will cost you your house. The gig economy is a scam. It's corporate techies backed by vulture capitalists shoving risks of business on the lowest rung of the ladder- the worker.
        • It's amazing all the logical twisting that needs to be done to lay moral resonsibility at the feet of deep pockets.

          Asses threw a party where they shouldn't, and problems happened.

  • by doubledown00 ( 2767069 ) on Sunday November 03, 2019 @12:06PM (#59375308)
    We're totally serious *this time*. We have a "VP of Trust". And a rapid response team. And we're going to magically wave a wand and find those who will be throwing a party. Yay!

    We still don't give a damn if your host cancels at the last minute or they put hidden cameras in the rental. Y'all are on your own with that shit.
    • They will come up with a system that successfully identifies high risk renters. They will face extra scrutiny, restrictions or outright denials.

      But these high risk renters will fall into some protected class and through the twisted and perverted principle of âoedisparate impactâ be sued for discrimination of some kind.

      • if, for example, they ban people under 30 they're gonna have problems (age discrimination). They might get away with banning ages 18-24 or so (car rental did).

        If they ban, say, black people, because their algorithm says they are more likely to start parties, then yeah, they're gonna have trouble. Moreover, skin color is generally not the factor here, it's more a matter of things like income, the person's neighborhood, education, etc. A 25 year old black professional with a $150k/yr who lives in a 4000 s
      • by AmiMoJo ( 196126 )

        Identifying high risk renters is the problem. It's pre-crime. Of course it's going to be biased because it isn't based on something they have done, like putting out a message on Facebook, it's based on some bunch of inferences about them.

        AirBNB already bans people who trash the place, this is some new pre-crime detection system. It's scary how quickly people can be convinced to support this kind of shit just by framing it as "we could be safe if it weren't for the SJWs!"

    • by sjwest ( 948274 )

      airbnb knew this was a problem worldwide in coastal towns well before this happened - you taxi et all drivers probably know the local party houses.

      Sure not all airbnb clients are assholes but it was a matter of time before somebody it an issue.

      Not sure what is worse getting shot or being known for that house where the shooting took place.

    • "Today, we are pleased to announce that our new VP of Trust, Margaret Richardson, is being promoted to an even newer position, VP of Marketing Trust. Her existing VP of Trust role will migrated to a newly-formed Safety and Liability team, which will be spearheaded by the candidate we eventually hire. For those interesting in applying, the position requires candidates to possess thirty years experience with Internet-based subletting in a crowd-sourced economy."

  • by Waffle Iron ( 339739 ) on Sunday November 03, 2019 @12:12PM (#59375326)

    Based on all my years attending a university, I've learned this: *Any* house, apartment, dorm room, break room, public park, parking lot or street can be used to stage a big ol' party.

  • by DogDude ( 805747 ) on Sunday November 03, 2019 @01:10PM (#59375512)
    We own residential real estate, and not only do we have more insurance than we need on all of them, we also have each property in it's own separate LLC, so as to insulate us and our other properties from liability. What we do is the polar opposite from what most AirBnB people do.
  • An Asian rents to "a woman who told the owner her dozen family members had asthma and needed to escape smoke from a wildfire" for only Halloween night. They turn out to be "Tiyon Farley, 22, of Antioch; Omar Taylor, 24, of Pittsburg; Ramon Hill Jr, 23; and Javin County, 29. The sheriff’s office identified a fifth victim, 19-year-old Oshiana Tompkins of Vallejo".
  • ...so AirBnB will intervene to attempt to protect landlords.

    But when AirBnB tenants are dealt horrible experiences from scammy landlords that shift people into run-down "party houses," they stonewall and protect their own profits.

    https://www.vice.com/en_us/art... [vice.com]

  • Why not include a provision in the TOS that requires AirBNB users to agree that they will suffer a large surcharge (e.g., $5,000) in the event that a large party is held during the period of their reservation? Boom. End of problem.
    • by torkus ( 1133985 )

      Boom...try to collect that. Well, first try to prove it. Then try to get a court to enforce it. Then try to collect it.

      Then give up because the cost to do so will greatly exceed any 'surcharge' they could possibly justify.

  • Is a hotbed for con artists to exploit the average hotel-seeking consumer.

    They should focus on actually running background checks on hosts. They mislead consumers by saying ID verified but they don't actually verify jack.

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