from the as-bad-as-we-all-thought-it-was dept.
Paulrothrock writes "A recent report shows that cell phone companies are the second lowest ranked industry in terms of customer service, just above cable companies. Also, they are second only to car dealers in number complaints to Better Business Bureaus. Complaints include being charged a fee to cancel a cell phone contract for a deceased husband and being double-billed for using an online bill-pay system. I guess I've been lucky, the only problem I've had is getting reception."
Never tell people how to do things. Tell them WHAT to do and they will
surprise you with their ingenuity.
-- Gen. George S. Patton, Jr.