Comment Re:treating customers like crap (Score 3, Interesting) 29
Long time PayPal user here, for both buying and selling. And yeah, they planted a level of distrust LONG ago with me. I won't refrain from using them when it makes the most sense
Consider:
1. They partnered up with eBay, many years ago, causing the auction site to remove a number of supported payment methods and forcing PayPal as the required way to buy items instead.
2. PayPal is known to suspend perfectly legitimate business accounts if/when there's any political heat coming down on them over it. EG. Small business does gun repair or sells guns and ammo while conforming to all the legal regulations, but there's an uproar at the time because of too many recent school shootings or what-not.
3. I had my own personal account suspended for months, only because I bought an item on eBay from someone who apparently scammed somebody else shortly after that, or did business with another user who was scamming. (Never figured out for certain.)
4. PayPal convolutes what should be more clear cut buyer protection. For example? I had a scammer charging fake monthly subscriptions for some kind of web site or magazine to my checking account one time. Because the charges were displaying as charged through PayPal, it was a big struggle to get my bank to handle it. They mistakenly believed I used PayPal to pay and PayPal was, in turn, pulling money from my checking account to cover the charges. So they insisted I work with PayPal to fix the issue. In reality, my PayPal account was never getting touched at all by any of this. The scammer just made it appear that way on the billing line items/details.