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Twitter Struggles To Label Misleading COVID-19 Tweets (cnet.com) 95

Automated technology that Twitter began using this month to label tweets containing coronavirus misinformation is making mistakes, raising concerns about the company's reliance on artificial intelligence to review content. From a report: On May 11, Twitter started labeling tweets that spread a conspiracy theory about 5G causing the coronavirus. Authorities believe the false theory prompted some people to set fires to cell towers. Twitter will remove misleading tweets that encourage people to engage in behavior such as damaging cell towers. Other tweets that don't incite the same level of harm but include false or disputed claims should get a label that directs users to trusted information. The label reads "Get the facts about COVID-19" and takes users to a page with curated tweets that debunk the 5G coronavirus conspiracy theory. Twitter's technology, though, has made scores of mistakes, applying labels to tweets that refute the conspiracy theory and provide accurate information. Tweets that include links to news stories from Reuters, BBC, Wired and Voice of America about the 5G coronavirus conspiracy theory have been labeled. In one case, Twitter applied the label to tweets that shared a page the company itself had published titled "No, 5G isn't causing coronavirus." Tweets with words such as 5G, coronavirus, COVID-19 or hashtags #5Gcoronavirus have also been mistakenly labeled.
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Twitter Struggles To Label Misleading COVID-19 Tweets

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  • Socratic Method (Score:3, Insightful)

    by moxrespawn ( 6714000 ) on Monday May 25, 2020 @10:37AM (#60102110)

    The way people learn things that are true, is to be exposed to things that are false, and see them refuted.

    Censorship, or the alternative "we've labeled this as something you shouldn't think about" just leaves people at the point of (precisely used as a term) ignorance.

    • And, so we have the typical pro-ignorance mod of the "new Slashdot" as our example.

      • by Anonymous Coward

        And, so we have the typical pro-ignorance mod of the "new Slashdot" as our example.

        Probably just someone who doesn't like you. (Not me, I don't even know you.)

    • by XXongo ( 3986865 ) on Monday May 25, 2020 @11:54AM (#60102394) Homepage

      The way people learn things that are true, is to be exposed to things that are false, and see them refuted.

      That turns out not to be the case.

      In actual fact, research shows that repeating something, even if you label it as false while repeating it, spreads false information.

      It's a trick of the way memory is processed.

    • Have you ever been in a discussion with a religious person?

      As soon as people are personally invested in something, they don't care about right or wrong, true or false anymore.

  • In short: AI sucks (Score:5, Insightful)

    by ZombieCatInABox ( 5665338 ) on Monday May 25, 2020 @10:52AM (#60102164)

    What we arrogantly call "Artifiial Intelligence" today has barely reached the level of intelligence of your average turnip.

    Understanding language is hard. Harder than we could possibly imagine. The reason most of us can't even begin to grasp how hard it is is because we do it so easlily, without any conscious effort whatsoever.

    Believe me, working in developping various fields of artificial intelligence like speech regonition, image recognicion, etc, is a lesson in humility if there is one.

    • today has barely reached the level of intelligence of your average turnip.

      In what field? We are already better at identifying cancer than well trained doctors. But we still can't decipher Trump's ramblings.

      Intelligence is not universal, and some of the most intelligent people in one area a bloody atrocious in another. What AI lacks is general purpose intelligence, but it's pretty damn good at specifics.

  • This makes it worse (Score:5, Interesting)

    by andyring ( 100627 ) on Monday May 25, 2020 @10:58AM (#60102176) Homepage

    In doing this, the Twitter idiots fail to realize this action only furthers all the conspiracy theories and misinformation out there. When something is banned or censored, that only serves to make people more curious and think "Hmm, they banned such-and-such, there really must be something to it."

    • When something is banned or censored, that only serves to make people more curious and think "Hmm, they banned such-and-such, there really must be something to it."

      And rightly so.

      "Never believe anything until it has been officially denied"

      - Claud Cockburn

    • I disagree (Score:2, Insightful)

      by rsilvergun ( 571051 )
      we've been pretending for 40 years that all ideas have merit and look where it's got us. We haven't seen less conspiratorial nonsense we've seen more. Lots more. And there's been real world effects too. Anti-Vaxxers are getting folk killed. Climate change deniers are about to. And our government is full of anti-science nutcases pushing to reopen without having adequate testing and contact tracing in place.
      • by AmiMoJo ( 196126 )

        It's just another failure of the market, this time the marketplace of ideas. The invisible hand seems to be too busy wanking off to make sure the good ideas bubble to the top.

        Now watch for fast this gets modded down - anti freeze peach and anti capitalist!

    • by kqs ( 1038910 )

      I doubt that. People who want to feel victimized will feel victimized, even in the absence of victimization. Besides, TFA isn't about banning tweet, it's about labeling them.

      Paraphrasing a line I recently heard: One group of people start recording video because they are afraid they will be killed and the authorities will not lift a finger. Another group records video to prove how oppressed they are when a store required that they *gasp* wear a mask to protect other customers. Trust me, that second grou

  • Selective checking (Score:4, Interesting)

    by russotto ( 537200 ) on Monday May 25, 2020 @11:03AM (#60102192) Journal

    I don't see any labels on tweets claiming Germany had a resurgence after lifting lockdown measures (said "resurgence" being part of a weekly pattern, an artifact). So it seems Twitter only cares about labeling "misleading" tweets that would argue against their preferred policy of lockdown forever.

    • I don't see any labels on tweets claiming Germany had a resurgence after lifting lockdown measures (said "resurgence" being part of a weekly pattern, an artifact). So it seems Twitter only cares about labeling "misleading" tweets that would argue against their preferred policy of lockdown forever.

      Well that should be obvious on account of @realdonaldtrump not being banned yet.

    • by AmiMoJo ( 196126 )

      Or maybe they just concentrate on the easily verifiable bullshit like 5g conspiracy theories.

      • by guruevi ( 827432 )

        From a purely scientific viewpoint it would be harder to disprove the 5G conspiracy theories than clear statistics. Governments are still trying to study the effects of cell phone usage on the brain and various other body parts with varying positive and negative results in the studies. Counting people on the other hand is really easy.

  • "Other tweets that don't incite the same level of harm but include false or disputed claims should get a label that directs users to trusted information".

    "Trusted"... by whom? Mmmmm?

  • by clawsoon ( 748629 ) on Monday May 25, 2020 @11:30AM (#60102302)
    Web companies - with Slashdot's user moderation system being a pioneer - decided that they could save a whole lot of money if they didn't pay educated editors to filter all their content and instead relied on the "wisdom of the crowd" and/or AI filtering. They drove most of the decent medium-sized newspapers - the ones who did pay their editors - either out of business or into zombie reprint-the-wire-services form. Now we're discovering what the problem with that is.
    • by dryeo ( 100693 )

      As far as I know, Slashdot has only banned 2 users, ethanolfueled and apk. Moderation is not censorship as you're free to read at -1

  • I hope they look at my tweets to the director of the WHO from years ago taunting them as a genocidal organization for banning the therapeutic use of ozone to save Ebola victims in Sierra Leone.

    https://health.forgivenesscapi... [forgivenesscapital.com]

    WHO Director Tedros IGNORED my tweet. That's frustrating to me. Aren't social media platforms two way? If one uses a social media to broadcast - shouldn't they be able to be served notice by a simple comment back? And shouldn't that become public record of the controversy?

    Don't we

    • Interesting the government also stopped ozone treatment for covid19 too, there actually is peer reviewed studies and real world treatments with 1%-5% ozone in oxygen for 15 - 20 minutes at a time being effective against certain bacteria, fungus and virus in lungs. Poisons them more than it poisons the patient. Yes, ozone is poisonous, so is aspirin.

      Putting someone on a ventilator for respiratory viral infection is 80+ percent the time a death sentence, already we see reports of oxygen and positioning hav

      • Thanks Iggy. I don't recall every being backed up on slashdot. And I've been on this site since about 1995.

  • Truth can stand on its own despite opposing views. What is the purpose of censorship? Do they fear their narrative can't withstand opposing viewpoints? Do they believe that you can't think for yourself? Do those who censor assume they know all the answers and need to control what the YOU think? Are you going to allow yourself and others to be controlled? Do those who support censorship think they are the controllers or are they being controlled themselves without realizing it? Throw away your bias for
    • Censorship is about controlling the information that people have access to, controlling the narrative, controlling people's concerns, and controlling the discussions that people are having. Take the story below. I heard about this the other day. The more you stop and think about it the more disturbing it gets. It blew up online, but has had virtually a media blackout in the mainstream press. I think fox is the only major one to report on it, and they predictably only played up the racial aspect of the s
  • If twitter handle is "@realDonaldTrump" then fake

  • Can't keep up with Trump? Not surprised.
  • Twitter Struggles To Label Misleading COVID-19 Tweets

    Then don't. Be a platform, not a publisher, and stop interfering in your users' conversations.

  • Comment removed based on user account deletion

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