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How the Math Men Overthrew the Mad Men (newyorker.com) 94

An anonymous reader shares an excerpt of a New Yorker piece: Once, Mad Men ruled advertising. They've now been eclipsed by Math Men -- the engineers and data scientists whose province is machines, algorithms, pureed data, and artificial intelligence. Yet Math Men are beleaguered, as Mark Zuckerberg demonstrated when he humbled himself before Congress, in April. Math Men's adoration of data -- coupled with their truculence and an arrogant conviction that their 'science' is nearly flawless -- has aroused government anger, much as Microsoft did two decades ago.

The power of Math Men is awesome. Google and Facebook each has a market value exceeding the combined value of the six largest advertising and marketing holding companies. Together, they claim six out of every ten dollars spent on digital advertising, and nine out of ten new digital ad dollars. They have become more dominant in what is estimated to be an up to two-trillion-dollar annual global advertising and marketing business. Facebook alone generates more ad dollars than all of America's newspapers, and Google has twice the ad revenues of Facebook.

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How the Math Men Overthrew the Mad Men

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  • by Lanthanide ( 4982283 ) on Sunday May 27, 2018 @06:13PM (#56685356)

    > Google and Facebook each has a market value exceeding the combined value of the six largest advertising and marketing holding companies.

    Yeah, but Google and Facebook aren't in the business of making ads for clients, like those advertising and marketing companies almost assuredly are.

    Google and Facebook should be compared to newspapers, TVs and roadside billboards.

    Companies will still be using those marketing companies to create the content, and then Facebook/Google is where they place the content for eyeballs to see it.

    • Exactly this. Marketing Channels: Web, Email, Web Ads, Search Ads, Social Media, TV, Print, ... Marketing Methods: Websites, Triggered Emails, Campaign Emails, Banners, Social Media Pages, ... Try this article again
    • Uh, what newspaper tracked all their customers relationships and sold the data to the highest buyer? That is really the only thing Google and Facebook 'invented'. They were pioneers of a level a sleeze even madmen never stooped to.
      • by Anonymous Coward on Sunday May 27, 2018 @07:46PM (#56685734)

        Only because they lacked the technical capability, not because their scruples prevented them from doing so.

      • Google are competing with newspapers - and as you've identified, they are beating newspapers handily at their own game due to superior technology.

        Google are not competing with Saachi and Saachi, which is whom the article compared them with.

        • Newspapers are in business to make news and support making news by advertising. Google is in the business of advertising. Of course they make more money advertising.
    • by ShanghaiBill ( 739463 ) on Sunday May 27, 2018 @07:44PM (#56685722)

      Scientific Advertising [wikipedia.org] was published in 1923, and most successful advertising has been run by the "math men" ever since. I remember Darren on "Bewitched", who was an ad exec who came up with a cute slogan to impress the client in nearly every episode. But even in the 1960s advertising didn't really work that way. Instead of nodding and saying "I like it", the client would actually say "Show me the data".

      What Google and Facebook change is that they make scientific advertising MUCH easier. Back in the 90s, my company used to run A-vs-B ads collated in card decks to test prospective ads before running them in magazines. It would take months to get results. Today, you can test dozens of ads, and see the results in days or even hours. It is also much easier to segment the target audience, and either give different messages to different groups, or just exclude groups unlikely to respond.

      • Yes, but google isn't creating the A vs B ads themselves. Your company would be doing that, and then using Google to get the research, instead of placing the ads in magazines.

        So Google has replaced the magazines for your company, but your company are still the people making the A and B designs to begin with.

    • by rtb61 ( 674572 )

      It doesn't really matter, what I found interesting, if we declare war on advertising, we effectively destroy some of the largest corporations in the world. So what value advertising to society, what harm, how honest, how fair, how much does it consume and waste, how truthful should it be, should any false associations be allowed, should it ever entertain or only inform, how much more should it be controlled. You have a right to free expression of opinion, you have no right of false claim of fact to defraud,

      • by epine ( 68316 )

        Nothing exempts advertising from the iron law of consumers voting with their feet (and fetii).

        The expressed preference (for now) of 90% of the consuming public is to have to their purchasing biases shaped implicitly without lifting a finger (over and above the next clickbait bikini), rather than deliberately apply their faculty of reason to a cornucopia of quantitative information that's only ever another finger-click away (at least in outline; some assembly required for a fully-resolved view).

        Evolution pro

    • Google & Facebook are not in the advertising business. They're in the surveillance business.

  • by 93 Escort Wagon ( 326346 ) on Sunday May 27, 2018 @06:46PM (#56685496)

    Zuck did no such thing - he pretty much robotically kept denying specific knowledge of pretty much everything he got asked.

    • Zuck did no such thing - he pretty much robotically kept denying specific knowledge of pretty much everything he got asked.

      Humbled = Humiliated.

  • by phantomfive ( 622387 ) on Sunday May 27, 2018 @06:49PM (#56685500) Journal
    If you've ever worked in advertising, you'll find that anyone who's been there long has developed some kind of internal justification for why it is ok to work in an industry where harassing and annoying people is most of what they do. At my previous company, saying, "We are trying to replace Mad Men" was a common justification. Find an enemy who is worse than yourself.

    Seriously, if you haven't done it yet, install an ad blocker.
    • by ceoyoyo ( 59147 )

      Yup. I have a few friends who work in marketing (they're nice people, really). They pretty much all give the standard justification "I help make people's lives better by introducing them to products they want or need."

      • I agree that once in a blue moon that actually DOES happen.
        But the proper analogy would be to have thousands of shells thrown at me, and one of them contains a small pearl. I'd rather not partake, even if there's a tiny chance of a positive return.

    • by swb ( 14022 )

      I worked in advertising 1993 - 2005 and what got me was the how artistic nearly everyone in "creative" thought they were. I mean, a handful of them were decent illustrators and one guy seriously could have worked for a comic book type company but they were the least arrogant and elitist of the bunch.

      The ones that worked on television commercials fancied themselves to be Hollywood directors even though the production of actual commercials was totally contracted out to actual production companies. There was

  • by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Sunday May 27, 2018 @07:20PM (#56685630) Homepage Journal

    The numbers say this thing will make money, so we will make it. Whoops, the numbers were wrong.

    Focus groups said they wanted this thing, so we sold it. Whoops, our questions were wrong.

    Consumers aren't buying this kind of vehicle in large numbers, so we'll stop making it. Whoops, that kind of vehicle brought people into the door for the first time and introduced them to our brand.

    Surveys say that more movies like this will sell, so we will bat them into the ground until we murder a franchise. Whoops, movies written and produced by people with vision become the greats, that define new genres and cement careers permanently.

    You can know you're right, and still be wrong... at least some of the time

  • by Roger W Moore ( 538166 ) on Sunday May 27, 2018 @07:24PM (#56685644) Journal

    Math Men's adoration of data -- coupled with their truculence and an arrogant conviction that their 'science' is nearly flawless -- has aroused government anger

    The reason for people's anger is not because of their "arrogant conviction that their 'science' is nearly flawless" it is because they are collecting huge amounts of private data and then are either inadequately protecting it from criminals (Equifax) or those seeking to manipulate elections (Facebook).

    • by Anonymous Coward

      Math Men's adoration of data -- coupled with their truculence and an arrogant conviction that their 'science' is nearly flawless -- has aroused government anger

      The reason for people's anger is not because of their "arrogant conviction that their 'science' is nearly flawless" it is because they are collecting huge amounts of private data and then are either inadequately protecting it from criminals (Equifax) or those seeking to manipulate elections (Facebook).

      The people != the government. The government isn

  • by redelm ( 54142 ) on Sunday May 27, 2018 @07:34PM (#56685678) Homepage

    The NYT reliably misunderstands (ironically their own business): The growth of the Advertising industry over ~100 years has occurred primarily because there is good feedback [justification] for ad campaigns from sales volumes. With the Internet, much more information can be routinely tracked to give much finer feedback (click-thru). Side-stream (private?) data can be used to target ads for 2+ orders of magnitude in effectiveness.

    "Math" [AI, neural nets, etc] is nothing more than a tool used by Mad Men who no longer need to use as much judgement [guessing]. Never become so amazed by flashy tools that you neglect the judgement required to use increased power. MBA hubris.

  • His whole expertise is devoted to exploiting his users (classic advertising). His personal technical abilities are weak. If you peel away the propaganda he is just another Mad Man (with their same lack of humility).
    • If you peel away the propaganda he is just another Mad Man (with their same lack of humility).

      Mad Men (whatever that is supposed to mean?) I take it are the charismatic types who used charm and persuasion to be successful in advertising back in the day. MZ is none of that.

  • by peppepz ( 1311345 ) on Monday May 28, 2018 @12:42AM (#56686648)
    Advertising is the bane of society.
    By itself it distorts the free market against the consumer's interest, and today the mechanism of catching the customer's attention in order to administer commercial propaganda has the effect of promoting the exchange of false or emotional information at a massive level, which can go as far as undermining the democratic process and the pacific coexistence of people.
    • by Anonymous Coward

      Ah a thinking man who sees advertising for the danger it is.

      Naive liberals see advertising as just 'messages informing you about the existence of available products'.
      That might have been true 100+ years ago, but corporate propaganda is now deeply insidious, working at multiple levels.

      On the surface level it is indeed a product. Below this is a tenuous connection to a real human need, and below that consumer ideology itself: The idea that all your problems can be solved by buying things.
      When a multinational

  • Hm (Score:4, Funny)

    by Artem S. Tashkinov ( 764309 ) on Monday May 28, 2018 @05:06AM (#56687378) Homepage
    I read, "How the Meth Men Overthrew the Mad Men". A confusion ensued.
  • Happiness Machines (Score:4, Interesting)

    by Anonymous Coward on Monday May 28, 2018 @11:33AM (#56688450)

    The Century of the Self - Part 1: "Happiness Machines"
    https://www.youtube.com/watch?v=DnPmg0R1M04

    "The story of the relationship between Sigmund Freud and his American nephew, Edward Bernays.
    Bernays invented the public relations profession in the 1920s and was the first person to take Freud's ideas to manipulate the masses.

    He showed American corporations how they could make people want things they didn't need by systematically linking mass-produced goods to their unconscious desires. Bernays was one of the main architects of the modern techniques of mass-consumer persuasion, using every trick in the book,
    from celebrity endorsement and outrageous PR stunts, to eroticising the motorcar. His most notorious coup was breaking the taboo on women smoking
    by persuading them that cigarettes were a symbol of independence and freedom. But Bernays was convinced that this was more than just a way of selling
    consumer goods.

    It was a new political idea of how to control the masses. By satisfying the inner irrational desires that his uncle had identified, people could
    be made happy and thus docile. It was the start of the all-consuming self which has come to dominate today's world."

  • The history fabricated by revisionists is now replaced by the people who automate the creation of fake news.

    In other words, we've got to end the old marxist narratives and so we can embrace the new marxist narratives.

    Guys, it was waaay better back in the 1960's when there were no school shooters, taxes were low, unemployment was even lower than today, women were taking care of because they had excellent husbands, people could bring up Jesus in schools, and Americans had more leisure time.

    And if you

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