Best Dynamics Telephony Alternatives in 2024

Find the top alternatives to Dynamics Telephony currently available. Compare ratings, reviews, pricing, and features of Dynamics Telephony alternatives in 2024. Slashdot lists the best Dynamics Telephony alternatives on the market that offer competing products that are similar to Dynamics Telephony. Sort through Dynamics Telephony alternatives below to make the best choice for your needs

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    TollFreeForwarding Reviews
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    In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.
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    CallShaper Reviews
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    A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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    Kixie PowerCall & SMS Reviews
    Top Pick
    Kixie PowerCall makes it easy to make productive sales calls within minutes! Kixie PowerCall is a cloud-based multi-line power dialer and all-in-one call center solution. It allows users to automate their sales processes with ease for greater productivity and unparalleled ROI. Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history. This can all help improve customer service and enhance the call experience. Agents can also receive calls remotely from their mobile devices using the solution.
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    MightyCall Reviews
    Top Pick

    MightyCall

    MightyCall

    $15 per month per user
    14 Ratings
    MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.
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    Call Center Studio Reviews
    Top Pick
    Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.
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    XCastLabs Reviews
    Top Pick
    Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month
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    My Call Cloud Reviews

    My Call Cloud

    My Call Cloud

    $65.00/month/user
    My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line
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    InGenius Reviews
    InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel
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    Fonada Reviews
    Leverage Fonada’s CPaaS Solutions for Smart Business Communication Cloud Contact Center Solutions Delivers comprehensive solutions for managing inbound and outbound communications. Increases operational efficiency with features like call routing, monitoring, and recording. Enhances customer support with unified communication channels and CRM integrations. Automated outbound calls, increasing agent productivity and reducing idle time. Ensures higher call connectivity with advanced dialing algorithms. Voice Solutions Voice Broadcasting/OBD: Deliver pre-recorded messages to a large audience quickly and efficiently. Virtual Number: Provide a professional appearance and manage calls seamlessly with virtual numbers. Number Masking: Protect privacy by masking the actual phone numbers during calls. Toll-Free Numbers: Enhance customer service by offering toll-free numbers for easy access. IVR Solutions: Improve customer experience with interactive voice response systems that guide callers to the right department. Click-to-Call Solution: Boost customer engagement by allowing them to connect with your business with a single click.
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    TCMS Reviews

    TCMS

    Total Call Center Management Solutions

    $195.00/one-time
    Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.
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    Ctalk Reviews
    You can enjoy the benefits of a contact center, IVRs, speech recognition, call recordings, unified communications and outbound dialing, without having to replace your existing telephony system. The Ctalk Contact Centre system 'wraps' around your existing PBX, adding features and capacity. You don't need to replace your existing PBX. You can effectively handle more calls and contact with the same resources or less. Reduce your IT costs and dependency. By empowering multiple administrators to manage calls on the fly. First contact resolution can be dramatically increased. Know who is calling, why they are calling, and route them to the correct agent. 24/7 automated services seamlessly blend with proactive outbound calls.
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    Phone EVE Reviews

    Phone EVE

    VoiceCTI Communications

    Single-line auto dialer telephony software allows for voice mail recording, voicemail recording, caller identification, contact management, and call log management. VoiceCTI Communications Inc. started developing computer telephony integration products and applications more than 20 years ago. The company's developers have the experience and knowledge to create simple, low-cost and easy-to-use applications that can be used on any personal or work computer.
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    First Contact SaaS Reviews
    First Contact offers powerful call scripting and agent workflow software that optimizes your outbound and inbound call handling. This is achieved by adjusting the workflow and management information to fit your business rules. We support preview and progressive dialling as well as call blending and full integration with your CRM Systems and contact centre services. This powerful and intuitive Workflow Based Scripting capability allows for informed Customer conversations and, in effect, guided scripting software. It also significantly reduces training costs and mitigates business process risk. You can collect and report on each contact's outcome so that you can easily see what is happening in your company. This allows you to integrate your business with the rest of the business to improve your customers' experience. This cloud-based call scripting software solution integrates with your existing telephony system and CRM.
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    UniTalk Reviews
    Top Pick
    UniTalk offers a wide range services in the area of telecommunications business. These include IP telephony, virtual PBX and call tracking. Callback buttons and widgets are also available.
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    Solgari Cloud Communications Reviews
    A complete communications solution that bridges voice, video, chat, and SMS. You can increase efficiency, provide unrivalled Cloud Contact Centre as a Services, and deliver a seamless digital experience to your customers from one Contact Centre as a service (CCaaS). All channels and functions you need, all in one secure Cloud platform. For a complete Teams Contact Centre experience, Intuitively integrate Microsoft Dynamics with Dynamics Phone integrations. You can send and receive communications quickly, easily and in bulk. You can connect to all your CRM and comms solutions from any internet connection at any time. You can easily switch between text, phone, or video calls. GDPR, PCI DSS MIFID II, and many more. Solgari adheres to all security and data regulations. Upgrade to an all-channel Cloud Contact Center with voice-activated, automated quality of life improvements.
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    Go Integrator Cara Reviews
    Go Integrator Cara, a unified communications client for Cisco BroadWorks hosted telephone system, is available. It is packed with features that provide instant access to relevant information. It also integrates to contact-orientated business system and CRM applications. The standard set of integration features includes over 300 cross-vertical and vertically-specific applications. This allows for significant productivity improvements, such as knowing who is calling and quickly getting their details. Or simply clicking on their contact number, to automatically dial the number. Go Integrator Cara will save your customer both time AND money. Cara includes a built-in SIP Softphone that can be configured and activated using a BroadWorks profile. You can add a record to the integrated Salesforce CRM directly from the client's call history page or active chat preview window. Creates an activity record for a call received within integrated CRM.
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    T-Max Predictive Dialer Reviews

    T-Max Predictive Dialer

    T-Max Dialer & Communications

    $100.00 per month
    4 Ratings
    Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday
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    SnapCall Reviews
    Video chat can be used to connect with leads online and improve sales performance, whether it's Online Shopping or B2B Sales or Consulting Business. You can recreate the world-famous Live Video Shopping experience and offer a Product Demo. Online Consultations can be initiated without leaving the chat conversation. The video communication can be initiated directly from the chat, without the need for a third-party service provider. The entire experience can be done in one click, inside chat with the client, regardless of screen sharing requirements (presentation display or technical support). All agents can instantly access their call records after the call ends. All recordings can be found in our embedded dashboard even weeks later. Chat with your client to initiate a live video conference. Enable screen sharing to enhance collaboration
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    Ring.io Reviews

    Ring.io

    Ring.io

    $69/user/month
    The sales telephony platform that will turbo boost your team's results. Ring.io's dialer allows sales teams to make more calls, schedule more meetings, close more deals, and makes it easier for them to do so. Automate your prospecting tasks and unleash your reps' potential. You can easily route calls to the right person in your team using data from your CRM. Never lose a valuable lead or customer. With powerful coaching and training tools, you can increase call connections, increase rep performance, and optimize each dial for better results. Ring.io Pay allows you to accept credit cards over the phone and is PCI compliant. Increase sales, collections and donations.
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    SmartCallMonitor Reviews

    SmartCallMonitor

    JAM Software

    $84.95 per year
    SmartCallMonitor adds the functionality and efficiency of a telephone system directly to your TAPI-capable devices. You can also enjoy all the benefits of VoIP with SmartCallMonitor by creating a SIP account. Get the powerful solution you need for modern telephony systems. Are you looking for TAPI functionality on other computers? Install the software on all computers. The server retrieves the call data and allows central control of the calls. The TAPI interface is no longer required on every computer. A customer service or sales representative can send a call to the colleague identified by SmartCallMonitor who is the responsible account manager. This information is retrieved from the database. SmartCallMonitor uses TAPI to communicate between computers.
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    BDM Voice Reviews
    There are many options available, so it can be difficult to find the right phone system for your company. You can read on to find out more about the different options. If you don't have the time, contact us and we will work with your specialists to find a solution that suits your needs. BDM is a new approach to telephony. We will recommend the best solution for you based on your business needs.
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    Veloice Reviews

    Veloice

    Veloice

    $12.55 per month
    Log in to the portal to see your data in a visual format. Everything is handled automatically, no matter how big or small, old or new. You can instantly see charts, reports and statistics as well as evaluations. SIP Trunks in backend and multiple systems ensure that there is no drop in calls and that the platform runs smoothly. Its scalability allows for flexibility and large bandwidth to handle any sudden rush. Unlimited parallel calls are possible, with no restrictions on channels. All plans come with all features. Our pay-as you-go model allows you to choose your usage and control costs. You have complete control over your company's telephone experience. All calls, inbound and outbound, are recorded for compliance, audit, training, and customer experience enhancement. The dashboard allows you to access call records at any time. You can receive prompt alerts via email or SMS, or view the notifications in your dashboard.
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    Tata Communications Reviews
    Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.
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    ProCTI Reviews
    Connect your Skype for Business (formerly Lync), TAPI-enabled PBX or Skype for Business with Dynamics CRM/Dynamics 365, and Dynamics NAV to get the data on each incoming call. You can decide which information should be stored on each call in ProCTI. With just one click, you can access your contact information, service cases and e-mail addresses as well as current contracts. You can create leads, contacts, tasks and e-mails, as well as e-mails, and other activities that are connected with the caller. You can initiate or forward calls, view and start open appointments, search leads, contacts, companies, and search for them all directly in ProCTI. Different access rights can be granted to your data with an intuitive and simple user management.
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    Dzinga Reviews

    Dzinga

    Dzinga

    €14 per user per month
    Dzinga, a cloud-based platform that enables business communications, allows companies to connect with customers by phone, web and multi-channel messaging via a single web interface. Dzinga stores all communications from all channels in one place. Your agents can respond to phone calls, SMS, messages sent via popular mobile messaging services, as well as webchats, through one dashboard. There is no need to switch between multiple apps. All the apps are grouped together in a simple, cross-platform web interface that is easy to use. Dzinga's business telephony system automatically routes every call to the best branch, person, device, or person depending on who is calling, when, and where. There are no missed calls, which means there are no missed business opportunities. Widgets allow your website visitors to have a conversation with your agent "here" and "now". Every conversation is a sale opportunity.
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    Bria Reviews

    Bria

    CounterPath

    $2.95/user/month
    1 Rating
    Bria is a softphone that extends the capabilities of your call server or PBX or VoIP service. You can take calls from anywhere on your desktop and mobile devices. CounterPath hosts team messaging, HD video conference and screen sharing capabilities. You can enjoy crystal clear audio and 1080p video calls, whether you are at work or on the go. Calls can be managed easily with intuitive call recording, music-on-hold, and call transfer functions. Need more collaboration features? Bria Enterprise and Bria Teams offer team messaging, screen sharing, HD video conferencing, and team messaging. You can have up to 200 participants. You can chat, chat, meet, and then share on any device using one app. It syncs your calling and messaging history across devices, so you're always in the loop. For more information, visit counterpath.com
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    ContactPro Hosted Dialler Reviews
    Hostcomm's hosted phone system will increase agent call time by up to 30% using dialling automation and predictive algorithms, non-human filtering, lead recycling, and predictive algorithms. Our Web RTC browser phones allow your agents to quickly get up and running with no app to download, authentication details to remember, encryption and strong admin capabilities for large teams. All four dialing modes are included, as well as blended calling and call recording. You can segment, score, recycle, and create dialling rules to automate your outbound automated campaign. This will allow your staff to go from prospect to evaluation, nurture, and finally to conversion. Our hosted dialler allows you to create scripts, lists and automate progress across them. You can also add notes to customer records and experiment with call scheduling in order to improve conversion rates.
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    CDC Telephony Software Reviews
    Cloud-based solutions from CDC Software allow companies to integrate their telephony systems and CRM systems quickly and economically. This gives call center agents the information they need in order to delight customers on every call. CDC Software gives agents caller information via CTI screenpop - name, address, service history, and more - before they can say "hello". Users can create tickets and items in real-time with no manual work. After the call ends, call information and recordings can be automatically archived in the CRM, third-party platform, database, or web service. It's the easiest way for your agents, customers, and bottom line to be happier. CDC is priced per seat and can be purchased as a subscription rather than an upfront capital expenditure. It combines a robust core engine with prebuilt connectors to leading CRMs, telephony system, and other critical pieces of customer service.
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    Intalk.io Reviews
    Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.
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    CallHippo Reviews
    CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.
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    Telappliant Reviews

    Telappliant

    Telappliant

    $30 per month
    We have been helping small and medium-sized companies grow since 2003. We offer a variety of feature-rich, cost-effective phone systems, high speed Internet connections, and a variety of IT and cybersecurity services. VoIP (Voice over Internet Protocol), has evolved over the years and voice has made the gradual shift to the 'cloud. Cloud is a general term that refers to cloud-hosted services that can be accessed via the internet. Cloud telephony is voice services, and specifically the replacement of traditional telephone equipment (PBXs) with third-party services. Customer satisfaction can be increased by intelligently managing calls and tracking behavioural patterns to make smart decisions. Increase your company's presence in the area and make a good first impression to compete with larger companies. You can access your system remotely from any location while still having your office phone functionality.
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    VirtualGlobalPhone Reviews
    VirtualGlobalPhone has you covered, whether you are a Start-up, Entrepreneur, Traveler or Work-from-Home consultant. There are many ways to stay in touch, including more than ever before. A DID, also known by Virtual Number, is a telephone phone number that does not have a direct telephone line. Numbers can be programmed to forward incoming calls via VoIP. Integrate with your Unified Communication System (UCS) and contact center platforms worldwide - from Zoho CRM, the sales force, or 3CX iPhone. Instantly create a local presence in the exact places you need it, right from the cloud. Engage your audience in 7,500+ locations from South Africa to Singapore, and everywhere in between. With a presence in 60+ high value markets, you can make your voice heard. This is 93% of the global economic market just a phone call away. You can offer your customers and colleagues free calling routes to your business via our Toll-Free Phone Numbers.
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    Verizon One Talk Reviews
    Your business can make remote working possible. Your office can go wherever work takes you. One Talk, our mobile-first phone solution for business, allows you to easily receive, route, and redirect calls. One Talk is a mobile-first business phone service. One Talk rings one number and can be shared across multiple compatible devices, smartphones with an enhanced built in dialer or mobile app, PCs/Macs, desktop phones, and other devices. This allows customers to reach employees from their preferred devices, at work or on the move. One Talk is not the traditional VoIP solution. It's actually better than that. One Talk allows both mobile and desktop calling. This gives your business the flexibility it needs. You can have simultaneous calls on your compatible mobile phone and desktop phone, so customers can reach out to you no matter where you are.
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    REVE Systems Reviews
    Scalable and high-performance carrier-grade SBC, OTT & cloud telephony solutions. Mobile OTT platform and A2P SMS solution for communication service providers. Secure communication platforms for businesses to enable faster real-time communication and collaboration. White-labeling solution allows you to sell cloud telephony under your own brand. It has a focus on serving the IP-based communication industry and offers a wide range of products, from peripheral products to backbone infrastructure, including middleware. Conversion of any termination clients' rate plan format into native format. Uploading VoIP rate plans into templates is easy. All templates are automatically converted into native rate plan formats. Automatic call drop before the user account balance becomes negative.
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    SparkTG Reviews

    SparkTG

    SparkTG

    $5.00/month/user
    SparkTG is revolutionizing cloud telephony by offering cutting-edge cloud IVR services. We can help you as an IVR service provider. Talk to us. To increase sales, provide better service, and make more profits, every organization must build trust with its customers. SparkTG helps you build trust with your customers by answering their calls. SparkTG guarantees 99.9% uptime, which means that your business will not be affected by any downtime. We guarantee that calls will remain available in case of an emergency and that there is always a backup. The audio quality is excellent. We provide 24/7 network monitoring to resolve issues before they affect your business. Our customer support team is available 24/7. All calls are encrypted to ensure high-grade security. You can use Transport Layer Security, (TLS), and Secure Real-time Transport Protocol.
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    Insider Telecom Reviews

    Insider Telecom

    Insider Telecom

    $17.95 per user per month
    1 Rating
    You don't need to spend a fortune to get a business phone system. We make it easy for small businesses to access big business tools in the United States. Insider Telecom provides the equipment for as long as you need it. You can enjoy features such as caller ID, conference calling, call forwarding and intercom. A complete business phone system requires no upfront investment. This is the Insider Telecom difference. Our support team understands that you may not be able to speak "telephone." They are trained to listen to your needs and help you choose the right phone system for you. We want you to feel confident that you are working with the right platform.
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    Voxtelesys Reviews

    Voxtelesys

    Voxtelesys

    $19.95 per month
    Voxtelesys has been designated a preferred carrier for several PBX and Dialer vendors. With an in-house team of software and hardware engineers, we support the products we sell. Every day, we are custom-coding new applications to improve connectivity to Voxtelesys' services. Voxtelesys will make your decision easy once you see how they support customers. We answer the phones and take care of business. Voxtelesys offers scalable IP Communications services to businesses and contact centers of all sizes. Our High Capacity SIP Trunk with Next Generation Routing supports contact centers with 4 to 4,000 lines. Our carrier-grade SIP termination service is fully redundant with 99.999% (five nine) reliability and offers unparalleled integration power with your network infrastructure. Our SIP service is based on the G711/ULAW/ALAW codecs and delivers the highest call quality.
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    Fusion Connect Reviews

    Fusion Connect

    Fusion Connect

    $19.95/month/user
    One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.
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    Thirdlane Reviews
    Top Pick
    A versatile platform and applications tailored for MSPs and UCaaS Providers. Elevate your business with contemporary communication and phone systems, enhancing customer experience without significant upfront expenses. Chosen by a multitude of global customers, UCaaS providers, and resellers, Thirdlane is the preferred solution for those seeking a competitive advantage. Whether for businesses of any scale, government agencies, or call centers, Thirdlane's reliable and user-friendly multichannel communication solutions boost productivity, customer engagement, sales, and cost efficiency. Discover how Thirdlane can bolster your organization; request a quote today. In addition to the telephony features of the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers gain entry to the Thirdlane Connect application (desktop&mobile), covering chat, voice and video calls, conferencing, screen sharing, along with integration capabilities with CRM and diverse applications.
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    Diabolocom Reviews
    For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.
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    Splicecom Reviews
    This powerful platform brings together all the messages, people, and apps you need to quickly respond and communicate effectively as part of a team. A conversation can take many forms, depending on the device used, where the user is, and how urgently they need it to be answered. Emails and telephones are still the most popular business communication tools. Live chat requires a response in real-time, so make sure you staff appropriately. Many consumers prefer to use social media-based conversation apps like WhatsApp Business and Facebook Messenger. Splicecom Media Apps provide multi-media communication solutions delivered via Shared Inboxes. This ensures that your teams are in control and is ideal for all businesses, regardless of size or industry. Splicecom's Unified Communications device family includes affordable entry-level phones as well as context-sensitive IP system phones and keyless touchscreen desktop phones. There are also IP softphone apps for Windows, Apple Mac, smartphones, tablets, and Windows computers.
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    Blueface Hosted PBX Reviews
    Blueface VoIP phone system ensures that your business is ready for anything. You can make calls from any device, at any time, no matter if you are in the office, remote, or hybrid. Flexible, flexible cloud business phone system that scales to any size. Blueface is available now. Ascalable IP business phone system that will help your business grow. Reduce line rental and get up to 40% off your phone bill A business phone system that includes 60+ features, including IVR, Softphone (Mobile/Desktop), Console, Recording, and more. You can manage your communications through our self-service portal. A wide range of DECT hardware and accessories, from entry-level to executive levels. Blueface Unified Communications, Poly and unlimited audio conferences. Blueface Softphone App allows you to take your landline with your mobile phone. It also includes recording. Blueface offers a variety of continuity services to ensure you are always connected.
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    A2Billing Reviews
    A2Billing, a class 4 and 5 softswitch, has inline billing and is designed to provide residential, business, and wholesale VoIP services. It also supports call-back, calling cards, and telephone number resale. Our professional support services are available. A2Billing, a free and open-source software for Asterisk, provides telecoms customer management, including agent, customer, and online signup pages. It also offers flexible inline billing and billing of calls and other services in realtime.
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    DialerHQ Reviews
    DialerHQ is an advanced cloud-based phone system that streamlines and enhances your calling experience. DialerHQ is a comprehensive solution that offers advanced features for enterprises. DialerHQ is easy to use. Everything is integrated to maximize efficiency, from making outgoing phone calls to organizing contacts. DialerHQ has a number of unique features for business phone systems, including call management, voicemail transcription and call recording. DialerHQ allows users to manage calls according to their own terms. Its robust analytics feature offers valuable insights. It helps you make better decisions and optimize your communication strategies. Teams can collaborate in real-time, no matter where they are, with the screen-sharing and conference calling features. It increases productivity and teamwork. DialerHQ virtual telephone system provides privacy and security for customer data.
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    Knowlarity Reviews

    Knowlarity

    Knowlarity Communications Pvt. Ltd.

    Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.
  • 46
    Thrio Reviews
    No matter the size of your company, no matter how many agents you have, regardless of whether it's sales or customer service, our cloud contact centre platform will help you stay at the center of the conversation. A world where customer service and sales agents are happier and more productive. Every customer leaves happy and eager to return. Every service provider and enterprise have access to cloud technology that is both easy to use and simple to upgrade. This platform was designed to reduce costs, vendor hassles, integration headaches, and simplify the process. Tech that can be used in any way you want. With a focus on minimal downtime. Thrio handles outbound and inbound voice, SMS, chat and email. It also handles social interactions and other social interactions. Our unified routing engine combines these channels in a powerful native workflow automation framework. It's hybrid communication at its best.
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    Comcast Business VoiceEdge Reviews
    A fully-featured phone system that works everywhere you are is essential to get you where you want to go faster. It also supports the apps and devices that you depend on every day. These needs are met by our cloud-hosted private branch exchange (PBX) solution. It also offers many benefits that you would find in an onsite PBX without the need for additional storage space.
  • 48
    Cloud Dial Reviews
    An old phone machine is no longer sufficient in a world where you always need to be accessible. Cloud Dial allows you to connect your company and clients via a cloud-based telephony device. Cloud telephony offers high quality business voice and advanced call features on your desk phone, mobile device, or PC softphone. This ensures that you never miss an important call. A virtual private number is a telephone that forwards incoming calls on to one of several pre-set numbers. These numbers are also known as a follow-me phone number, a virtual number or (in the UK), a Personal Number. A virtual telephone number can usually be set up to forward calls to different numbers depending on the day and time of the week. On working days, calls will be forwarded to the workplace between 9 and 5, but on weekends to the cellphone.
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    Global Call Forwarding Reviews

    Global Call Forwarding

    Global Call Forwarding

    $7.95 per month
    1 Rating
    Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.
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    Ricochet360 Reviews

    Ricochet360

    Ricochet360

    $100.00/month/user
    Ricochet360 is a one-stop dialer, CRM, marketing automation platform, and call center software for businesses. It also supports customer service and sales teams. Ricochet360 allows teams to quickly call leads and close deals; track all prospects, calls and emails; route and track calls; and streamline time-consuming sales and marketing tasks all from one platform. Ricochet360 is highly customizable to meet the needs of each team and their budget.