ProCTI Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
ProCTI Alternatives
PostScan Mail is a virtual mailbox service that provides individuals and businesses with a convenient and secure way to manage their postal mail online. With PostScan Mail, users can access their physical mail from anywhere in the world through their digital devices.
The service allows users to view and manage their mail, receive notifications of new mail items, forward mail to any address, scan and shred unwanted mail, and even deposit checks remotely.
PostScan Mail eliminates the need for physical mailboxes and offers a practical solution for people who are always on the go or live in multiple locations. It is a modern and efficient way to manage your postal mail, making your life easier and more streamlined.
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Bigly Sales runs AI outbound and inbound calling as a managed service. Its AI voice agents call new and aged leads, qualify them against your criteria, live-transfer interested prospects to your team, book appointments, and answer inbound calls 24/7, with every disposition, transcript and recording written back to your CRM.
Bigly's team builds the campaign for you. Scripts are written with Claude, ChatGPT and other leading LLMs, and the platform tests script versions on live calls and keeps the best performer. Bigly also handles phone-number procurement, carrier registration, more than 200 whitelisted local-presence lines, spam monitoring and call routing. Before every dial, the system checks consent, suppression and DNC lists, known TCPA litigants, and state and federal calling rules and quiet hours.
The reporting dashboard measures success rate per lead, cost per live transfer and cost per human contact, and breaks the dial-to-transfer funnel into each stage, including transfers lost to an unanswered buffer or a carrier error. Lead sources are ranked side by side by success rate and cost. An hour-by-hour chart shows when leads convert.
With the Bigly Sales MCP server, customers can manage campaigns from Claude or ChatGPT: push a list into an active campaign, check minute usage, pull transcripts, or ask which leads want a demo.
Customers use it for lead reactivation, speed-to-lead follow-up, appointment setting, inbound answering and warm transfers in insurance, lending, home services, legal and fundraising. It integrates with HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel and other CRMs, and plans start at $99 a month, with a free 30-minute AI calling setup to begin.
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AppsForOps Timeline
Engagement can encompass various elements such as emails, phone calls, tasks, notes, and information streaming in from your current systems, including sales, marketing, customer support, and others. Now, it has become incredibly convenient to access all necessary details about a contact or organization, empowering you to make informed decisions and take appropriate actions. When you select or input an email, the timeline automatically populates, displaying all interactions related to that contact directly within your inbox. Engagement can encompass various elements such as emails, phone calls, tasks, notes, and information streaming in from your current systems, including sales, marketing, customer support, and others. You can effortlessly toggle to the company view to monitor all activities associated with the organization. Additionally, the contact view will display a timeline for the email address you’ve selected or entered, and from there, you have the option to switch to the company view, which will then showcase the timeline for any contacts sharing the same domain as the chosen email address, enhancing your insights even further. With this functionality, managing and tracking activities has never been more seamless.
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Datacrush
Enhance the personalization of your emails by incorporating dynamically customized content for every contact, which can significantly boost your open and click-through rates. You have the option to utilize our specially designed templates or create your own unique designs. Crafting stunning, reusable email campaigns will no longer be a source of stress for you. Nowadays, your contacts expect you to provide them with relevant information at the right moment and on subjects of interest to them. With the exclusive features of the DataCrush Black version, you can unleash your creativity and automate processes beyond your expectations. Whether it’s marketing, sales, or even streamlining internal operations, the robust capabilities of DataCrush Black empower you to achieve your goals. By maintaining a comprehensive and structured database, you will gain deeper insights into each contact, allowing you to tailor your communication for enhanced engagement and improved outcomes. This level of personalization can transform the effectiveness of your outreach and lead to greater success in your endeavors.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Provaria
Headquarters:
Austria
Website:
www.proaddon.com/en/addons/procti/
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
ProCTI Features and Options
ProCTI Lists
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