Top Pick

MightyCall Description

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.
Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.

Pricing

Pricing Starts At:
$15 per month per user
Pricing Information:
Core - $15 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access

Pro - $23 per month / user billed annually - Intelligent cloud call center:

All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting

Power - $30 user/mo, billed annually - Call center solution powered by auto dialer.

Everything in Pro, plus:
- Auto dialers
- Dedicated account manager

Enterprise - $ 50 user/mo, billed monthly 5-user minimum - Custom-fit plan with predictive dialer

Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
Free Trial:
Yes

Integrations

API:
Yes, MightyCall has an API

Reviews - 14 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
MightyCall
Year Founded:
2013
Headquarters:
United States
Website:
www.mightycall.com
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online

MightyCall Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

MightyCall Lists

  • Name: Alex P.
    Job Title: Product manager ( PM)
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Looking for a VOIP solution with robust features? Consider MightyCall!

    Date: May 07 2023

    Summary: MightyCall appears to be a robust VOIP solution with a range of useful features that can help businesses operate more efficiently. While it is dependent on a reliable internet connection, it offers a range of tools and integrations that can help streamline communication and collaboration. It's important to evaluate your specific business needs to determine whether MightyCall is the right solution for you, but based on user feedback and reviews, it appears to be a solid option for many businesses.

    Positive: MightyCall has become an integral part of our business, and we absolutely love it! It is worth every penny and is essential to our business model. Without MightyCall, we would not be able to operate as smoothly and efficiently as we do.

    Negative: The only downside to the service is that it is dependent on the internet, so if you are traveling in an area with bad cell reception, calls may drop.

    Read More...
  • Name: Rick M.
    Job Title: Director
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I’m absolutely pleased with MightyCall

    Date: Jun 10 2022

    Summary: I’m absolutely pleased with MightyCall. Especially I like that I can call toll-free wherever I am. The system is fantastic and the app is very functional and simple to use. I can see the text transcription of the voice messages my phone got, it's very handy. I moved my phone number to the MightyCall system and it works precisely with all security measures. Highly recommend this platform!

    Positive: - Simplicity in use
    - Affordability
    - Viability
    - Especially I like that I can call toll-free wherever I am.

    Negative: Possibility to screen the call.
    Investment potential.
    It’s a perfect tool for business operations and daily conversations for a very good price.

    Read More...
    MightyCall Company Response
    Date: Jun 13 2022
    Hi Rick, thank you so much for your feedback and recommendations! Happy to know you're staying with us after the trial period. We'll do our best to continue providing top quality VoIP service for your business :)
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Services and support

    Date: Apr 02 2022

    Summary: Excellent service from MightyCall. Their initial review system took around 3 days to get my account activated but after that everything is just like awesome. no problem at all.

    Positive: I am using it from last 1 year and i am just loving it. Everything is fine. Call flow, Setup and easy to use. must use for business.

    Negative: Voice studio should be free. Rest everything is fine. Sometimes calls quality is not that good, while calling to Australia, caller on the other hand can not hear properly.

    Read More...
    MightyCall Company Response
    Date: Apr 20 2022
    Hi there! Thank you for your feedback! We are always ready to help you with every issue you might have :)
  • Name: EJ J.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    GREAT PARTNERSHIP

    Date: Mar 23 2022

    Summary: Overall, this is an affordable system that anyone can use for their business. Especially call center like mine.

    Positive: Customer Service is always available to answer and questions my team and I might have about our account. Admin accounts are very user friendly and there are video available for those that needs them to be successful with the accounts.

    Negative: I wish I could learn how to transfer calls from the app to my teammates. This seems to be the hardest part of my MightyCall Account.

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Hi there! We are happy to know that you like our service :) Please, write to our support email - support@mightycall.com. Our support specialists will help you to solve the issue with transferring calls.
  • Name: Chaya M.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Service And system!

    Date: Mar 23 2022

    Summary: Great experience!

    Positive: They have a great set system, We also used their toll to record for us, it's very good! And we would recommend it.

    Negative: Everything is good just that there is only available time to choose a number.

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Hi there! We are happy to know that you like our service :)
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Why aren't more people using MightyCall

    Date: Mar 23 2022

    Summary: We have had the best experience with customization and tech support! We have used services like 8x8 and before that phone service provided by our internet service provider but MightyCall has been the best!

    Positive: It is easily customizable to how you want your phones to work. The tech support is also great and always know how to resolve any issues if any issues come up.

    Negative: if I had to really pick on something then I would just saying pricing could be a little better. Like a bigger discount for yearly payments.

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Thank you for your feedback! It's very important for us :)
  • Name: Anonymous (Verified)
    Job Title: IT & Research Specialist
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Cloud voice calling option for small business

    Date: Aug 29 2020

    Summary: We used MightyCall in the past. It helps us to solve our helpdesk limitation. Using MightyCall now can communicate and resolve customers' issues on voice calls. It's best for small businesses.

    Positive: You can easily call using VOIP method. Simple and greatly integrated helpdesk solution. No complexity in setup this tool. It's a cloud-based calling platform. So it saves from hardware purchases.

    Negative: It works best. It gave us great service. We migrated because it's supporting a small size business.

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Thank you for your kind words! We are doing our best for you :)
  • Name: Sergey Z.
    Job Title: Administrator
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good service for a team of 5

    Date: Jul 17 2019

    Summary: Positive overall. We noticed that the product is growing, new features added, The app is also really stable. We wish MightyCall all the best and become the number one in US and worldwide!

    Positive: Pricing for a team of 5 is great! Actually, their pricing was our main reason for signing up. The initial set up was smooth and simple, and we didn’t have to wait too long to port over our numbers.

    Negative: No particular complaints at the moment. Working stable.

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Thanks a lot! We are working for you :)
  • Name: Lenny B.
    Job Title: General Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good affordable software

    Date: Jul 07 2019

    Summary: Lots of features for a great price & easy to use. Fine with me.

    Positive: We are a team of 3, but we are not billed per user. The connection is ok.

    Negative: Wishing there was a desktop app or an extension to browser (Chrome preferably)

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Thank you for your feedback and for your idea too :) You can always send us your wishes by email: support@mightycall.com
  • Name: John S.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Recommended!

    Date: Jun 28 2019

    Summary: Very effective system for the money. Easy to use.

    Positive: Generally my experience has been really positive. MightyCall has a lot of great features. What I most like about MightyCall is that we can use it on our desk phones and without having to rent the phones themselves. The setup was pretty easy.

    Negative: Only thing is that API integration with a basic CRM is missing.

    Read More...
    1 user found this review useful.
    MightyCall Company Response
    Date: Mar 29 2022
    Hi there! Thank you for your feedback! Please, contact our support service via email support@mightycall.com, we will help you with API integration :)
  • Name: Nick H.
    Job Title: Enterpreneur
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use app

    Date: Jun 20 2019

    Summary: MightyCall seems to work very well and staff is very helpful.

    Positive: Easy to use, support helped me with settings. I've been using this software for about 3 months. So far so good.

    Negative: It was hard to set voicemail greeting, had to call support.

    Read More...
    1 user found this review useful.
    MightyCall Company Response
    Date: Mar 30 2022
    Thank you for your feedback! All the best :)
  • Name: Priya M.
    Job Title: Trainee
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Packed with features

    Date: Jul 17 2022

    Summary: When we make a call people know it is a business call, it's cheaper than the other with the same features in the market. Easy to set up.

    Positive: Great ability to auto record and configure call menus which is very helpful, plus the calls are easily identified. Perfect Quality.

    Negative: No complaints just they offer voice-over service, but with a fee.

    Read More...
    MightyCall Company Response
    Date: Jul 27 2022
    Hi Priya, thank you for leaving such a nice review! It's great to know you're happy with MightyCall quality of service and pricing :)
  • Name: Anonymous (Verified)
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Functional and affordable

    Edited: Mar 24 2022

    Summary: My overall impression of this VoIP Tool is amazing with easy to use settings and a straight forward process. 9/10 will be using for a long time to come.

    Positive: Very affordable and works very well among my small team. It is very easy to explain to anyone who has never used mighty call before and is very easy to change and find needed settings.

    Negative: Not as flexible with settings while using the mobile app. Sometimes does not properly alert notifications on mobile.

    Read More...
    MightyCall Company Response
    Edited: Apr 28 2022
    Hi there, and thank you for your feedback! We are trying to do our best :) Regarding notifications: please check your phone settings for the permission to send notifications specifically for our app. You can always reach out to our support team at support@mightycall.com or send your feedback right in the app, we'd be glad to assist you.
  • Name: Anonymous (Verified)
    Job Title: Tech specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very easy to use

    Date: Mar 23 2022

    Summary: I have had an amazing time using MightyCall and found to very easy to make needed changes. Nicely priced.

    Positive: Very easy and fast to add numbers, set up team numbers and get new voicemails and add them to the call flow. Very reasonable price.

    Negative: On the mobile app you don't have quite as much freedom as you do on a desktop/laptop. Call flow can be a little confusing when new to the system.

    Read More...
    MightyCall Company Response
    Date: Mar 29 2022
    Hi there! Thank you for your feedback :) With each update of our application, we try to make it even better, so stay tuned! You can always send us your wishes via email to support@mightycall.com
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