Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Dynamics Telephony unifies your telephone system with Dynamics 365 - Auto-lookup of customer in Dynamics 365 before you answer call - Telephone controls embedded in Dynamics 365 (answer, transfer, etc.) - Dial contacts directly from Dynamics 365 with a single click - Full interaction history logged in Dynamics 365 - Telephone statistics unified with CRM data in Dynamics 365 - Incoming calls blended with Omnichannel - Call outcome buttons automatically schedules follow-up activity - All statistics available in Dynamics 365 dashboards and reports

Description

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asterisk Yes 
Avaya Aura Yes 
Call Optix No 
Cisco Finesse Yes 
Copper No 
Groove No 
Helpwise No 
HubSpot CRM No 
Intercom No 
Latenode No 
OnePageCRM No 
Pipedrive No 
Re:amaze No 
Synchroteam No 
Vtiger CRM No 
Workers by Delos No 
Zoho Desk No 
Zoho One No 
iSales CRM No 

Integrations

Asterisk No 
Avaya Aura No 
Call Optix Yes 
Cisco Finesse No 
Copper Yes 
Groove Yes 
Helpwise Yes 
HubSpot CRM Yes 
Intercom Yes 
Latenode Yes 
OnePageCRM Yes 
Pipedrive Yes 
Re:amaze Yes 
Synchroteam Yes 
Vtiger CRM Yes 
Workers by Delos Yes 
Zoho Desk Yes 
Zoho One Yes 
iSales CRM Yes 

Pricing Details

$15.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$30 per user per month
Or $24per user per month if billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dynamics Telephony

Founded

2014

Country

Ireland

Website

www.dynamicstelephony.co.uk

Vendor Details

Company Name

JustCall.io

Founded

2016

Country

United States

Website

justcall.io

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Telephony

Auto-Dialer Yes 
Call Center Management No 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting Yes 
Campaign Management Yes 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder No 
Template Management No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance Yes 
Reporting Yes 
Speech Analytics Yes 
Surveying Yes 
Workforce Management No 
eLearning No 

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