Fonada Description

Our information broadcasting tools make your brand visible to millions. Fonada provides end-to-end customer engagement solutions that help businesses connect, inform and sell cost-effectively. You can become a household name with our Voice, SMS, or AI-enabled solutions. Fonada's cloud telephony solutions can be used to inform, engage and intimate customers at scale. Fonada offers cost-effective and reliable customer engagement solutions to help startups and small businesses scale faster. With greetings and premium services for long-term customers, you can ensure more personal calls to your customers via an app or website. A cloud-based telephony system can eliminate the physical limitations of traditional telephone communication. Low prices, simplicity, flexibility, and versatility are all advantages.

Integrations

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Company Details

Company:
Fonada
Year Founded:
2018
Headquarters:
India
Website:
www.fonada.com

Media

Fonada Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Fonada Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration