Readymode Description
Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
Pricing
includes all features, all-in-one platform
Integrations
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Product Details
Readymode Features and Options
Call Center Software
Predictive Dialer Software
Inside Sales Software
Auto Dialer Software
Readymode Lists
Readymode User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Rude cowardly staff who refuse you good customer service. Date: Feb 13 2022
Summary: Absolutely terrible. Never have I been so angry and felt so helpless i've had to find another provider all together cause they'd rather kick someone out than provide good customer service they should be ashamed of themselves and should be put out of business. Do not put your business in their hands they will fail you and rob you and charge you for scam likely numbers and not tell you how to fix it! Which results in bills 1-2 thousand USD higher than they're supposed to be if you're a scammer or piece of scum they're perfect for you! This is a dialer for the worst of the worst and is only for scammers!
Positive: Nice software great dialer really but wow no more pros management is terrible can't even fill up this whole thing cause they're just that bad! This dialer is for scammers! And they're rude.
Negative: Rude staff. I've never experienced such rude staff anywhere! It all started with one refusing to ask me how my day is going then when I got angry about the bad service on top of him not knowing how to help at all I was accused of verbally abusing the staff and told to take my business elsewhere after years of business and spending over 50k with them.
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