Telemation Description

Database Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability.

Pricing

Pricing Starts At:
$25 per month

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Database Systems
Year Founded:
1978
Website:
www.databasesystemscorp.com/pstelemation.htm

Media

Telemation Screenshot 1
Telemation Screenshot 1
Recommended Products
It's not magic, it's real-time data with Twilio Segment Icon
It's not magic, it's real-time data with Twilio Segment

Data Real-Time, Real Fast

Activate your data warehouse to all the tools you use with a CDP that’s fast, powerful and flexible. We'll show you how with Twilio Segment.
Learn More

Product Details

Platforms
Windows
Type of Training
Documentation
In Person
Customer Support
Phone Support
Online

Telemation Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemation Lists