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Education

'Staggering' Education Inequality Caused During Pandemic by Overreliance on Tech, Says UN Agency (sanjuandailystar.com) 28

A United Nations report "says that overreliance on remote learning technology during the pandemic led to 'staggering' education inequality around the world," reports the New York Times. The 655-page report from the United Nations' education/culture agency UNESCO asks if we've just experienced a worldwide "ed-tech tragedy."

Long-time Slashdot reader theodp writes: Some of the main findings of the report include:

1. The promise of education technology was overstated
2. Remote online learning worsened education disparities
3. Learning was hindered and altered
4. Regulation and guardrails are needed.

Remember that the report covers countries around the world, with different levels of economic development. One section of the report is actually titled, "Most learners were left behind," citing estimates that "at least half of all students expected to access remote learning systems to continue their education were unable to do so due to technology gaps... In many parts of the world, accessing education via a technology portal was so uncommon and so unrealistic that many families did not even know that the option existed when schools closed." This should not have come as a particular surprise. The International Telecommunication Union (ITU), the specialized agency of the United Nations for ICT, estimated that approximately 3.7 billion people — roughly half of the world's population — lacked a functional internet connection in 2020... Countries around the world invested heavily in internet-connected solutions for education, even though these solutions commonly reached only a minority of students, resulting in a bifurcation of educational opportunity.
The report begins with a warning from the agency's assistant director-general for education. "Ultimately, we should heed this publication's recommendation to exercise greater humility and caution when considering the educational promise of the latest technological marvels."
Movies

Is Rotten Tomatoes 'Erratic, Reductive, and Easily Hacked'? (vulture.com) 14

Rotten Tomatoes celebrated its 25th year of assigning scores to movies based on their aggregate review. Now Vulture writes that Rotten Tomatoes "can make or break" movies, "with implications for how films are perceived, released, marketed, and possibly even green-lit". But unfortuately, the site "is also erratic, reductive, and easily hacked."

Vulture tells the story of a movie-publicity company contacting "obscure, often self-published critics" to say the film's teams "feel like it would benefit from more input from different critics" — while making undisclosed payments of $50 or more.) A critic asking if it's okay to pan the movie was informed that "super nice" critics move their bad reviews onto sites not included in Rotten Tomatoes scores.

Vulture says after bringing this to the site's attention, Rotten Tomatoes "delisted a number of the company's movies from its website and sent a warning to writers who reviewed them." But is there a larger problem? Filmmaker Paul Schrader even opines that "Audiences are dumber. Normal people don't go through reviews like they used to. Rotten Tomatoes is something the studios can game. So they do...." A third of U.S. adults say they check Rotten Tomatoes before going to the multiplex, and while movie ads used to tout the blurbage of Jeffrey Lyons and Peter Travers, now they're more likely to boast that a film has been "Certified Fresh...."

Another problem — and where the trickery often begins — is that Rotten Tomatoes scores are posted after a movie receives only a handful of reviews, sometimes as few as five, even if those reviews may be an unrepresentative sample. This is sort of like a cable-news network declaring an Election Night winner after a single county reports its results. But studios see it as a feature, since, with a little elbow grease, they can sometimes fool people into believing a movie is better than it is.

Here's how. When a studio is prepping the release of a new title, it will screen the film for critics in advance. It's a film publicist's job to organize these screenings and invite the writers they think will respond most positively. Then that publicist will set the movie's review embargo in part so that its initial Tomatometer score is as high as possible at the moment when it can have maximal benefits for word of mouth and early ticket sales... [I]n February, the Tomatometer score for Ant-Man and the Wasp: Quantumania debuted at 79 percent based on its first batch of reviews. Days later, after more critics had weighed in, its rating sank into the 40s. But the gambit may have worked. Quantumania had the best opening weekend of any movie in the Ant-Man series, at $106 million. In its second weekend, with its rottenness more firmly established, the film's grosses slid 69 percent, the steepest drop-off in Marvel history.

In studios' defense, Rotten Tomatoes' hastiness in computing its scores has made it practically necessary to cork one's bat. In a strategic blunder in May, Disney held the first screening of Indiana Jones and the Dial of Destiny at Cannes, the world's snootiest film festival, from which the first 12 reviews begot an initial score of 33 percent. "What they should've done," says Publicist No. 1, "was have simultaneous screenings in the States for critics who might've been more friendly." A month and a half later, Dial of Destiny bombed at the box office even though friendly critics eventually lifted its rating to 69 percent. "They had a low Rotten Tomatoes score just sitting out there for six weeks before release, and that was deadly," says a third publicist.

Education

'Security Concerns' Caused Three-Day Internet Outage at the University of Michigan Last Week (cbsnews.com) 6

On August 30th the University of Michigan announced it had finally restored its internet connectivity and Wi-Fi network, according to the Ann Arbor News, "after several days of outages caused by a 'significant security concern,' officials said." The outage coincided with the first days of the new school year, although "classes continued through the outage." The internet was shut down on 1:45 p.m. on Sunday, Aug. 27, after the Information Assurance team at the university identified a security concern, according to previous reporting. The Information Assurance team fights cybersecurity threats and malicious actors... The investigation into the security issue is ongoing and no other information will be released, said Santa Ono, president of University of Michigan.
But a local CBS station heard some theories from cybersecurity experts: "The fact that they took their systems down, like proactively took their systems down, is the indication that it is a cybersecurity incident," said co-founder and CTO of SensCy Dave Kelly. "The reason why you do that is that you don't want it to spread further."

"They probably didn't know to what extent they'd been compromised," senior penetration tester and ethical hacker at NetWorks Group Chris Neuwirth said. "They probably didn't know how many accounts were compromised or the initial entry point that the threat actor used to gain access into the network." Sources close to the investigation told CBS News Detroit that U-M detected malware on its Wi-Fi network and decided to shut it down in response.

So, did the school avoid a disaster? Neuwirth thinks it very well could have. "They likely had very robust backups and data recover, plans, procedures in place that helped them make the decision very confidently and rapidly," he said. "Four days in that they're already bringing up their systems tells me that it's likely that a lot of what they had been preparing for worked."

Kelly said these types of incidents are on the rise. "There's been a large increase in cybersecurity incidents," he said. It's been trending up, quite frankly, for the last several years. It used to be that these threat actors were targeting the government and Fortune 500 companies, but they've started to, more and more over the years, look at universities."

Thanks to long-time Slashdot reader regoli for sharing the news.
Crime

Cheating in Tennis: How Cellphone Records Revealed a Massive Match-Fixing Ring (msn.com) 14

"On the morning of his arrest, Grigor Sargsyan was still fixing matches. Four cellphones buzzed on his nightstand with calls and messages from around the world.... The information on his devices would provide a remarkable window into what has become the world's most manipulated sport, according to betting regulators. Thousands of texts, gambling receipts and bank transfers laid out Sargsyan's ascent in remarkable detail..."

That's part one of a two-part story in which more than 181 tennis players are involved, and from more than 30 countries, fixing more than 375 professional tennis matches. The Washington Post reveals the years-long investigation that began when Belgium's gambling commission tipped off their federal prosecutor's office to "irregular wagers on obscure tennis matches played around the world."

The breakthrough came with geolocation data on a cellphone, cross-referenced against the the names of people who'd recently flown to that country... The bets were made in small towns in the Flemish countryside. The gamblers appeared to be acting on inside information; they consistently won even when they bet against steep odds... [Nicolas Borremans, a 45-year-old police investigator based in the Flanders region of Belgium] knew little about sports. He had never watched an entire tennis match. But even a cursory description of the case was enough for him to see how a gambling operation might be used to launder money...

Within a few months, he had traced the accounts of four men who had placed suspicious bets in Belgium, all Armenian immigrants. Their wagers were mostly small — a few hundred euros each — ostensibly to avoid scrutiny. Almost all of the bets were on low-level professional tennis tournaments, where players earned barely enough to pay for their travel. Borremans secured wiretaps on the gamblers' phones, and a team of Armenian interpreters listened in. It became clear that the gamblers were working for someone. They received detailed instructions about which matches to bet on. They weren't gambling just on the outcomes, but on specific scores for sets and games... Borremans added more gamblers to his diagram. "Money mules," he called them. Eventually, he would uncover 1,671 accounts at gambling establishments across Europe. Many were registered by working-class Armenians: mechanics, a pizza deliveryman, a taxi driver.

While the tennis tour "has in recent months issued a raft of bans and suspensions," the article points out that the scale of the gambler/tennis player network "has remained a secret until now, in part because the tour is still working on active investigations related to the operation." (The professional tennis tour has its own investigation unit "formed in part because of pervasive allegations of match-fixing in the sport," which assisted the Belgian police.)

The operation's "maestro" had tried to evade investigators. (One French player received his payment in 21 separate transfers from Armenia.) The maestro also gave the tennis players anonymously-registered SIM cards for communication. But unfortunately, the article points out, every professional tennis player "signs a contract agreeing to hand their phones over to tennis investigators at any time if required." Soon investigators were reading the mastermind's text messages — and even wiretapping his phone calls to his mother.

His phone's search history would later offer a glimpse into his life and concerns. Sargsyan scoured the internet for references to himself and his players ("maestro tennis," "match fixing tennis hossam"); he did some broader research into his world ("tennis corruption," "armenian mafia"); he searched for ways to spend his new fortune ("escort geneve," "villa rent close port mallorca") But, mostly, he searched for new bookmakers ("croatia betting shop," "usa betting," "mybet Australia").
Caught in the investigation were Sebastian Rivera, the Chilean coach based in the United States, and Slovakian tennis player Dagmara Baskova (who says she was paid 10,000 euros for each thrown match). Another French player told investigators "Since 2015, I estimate that I have accepted to deliberately lose or manipulate the outcome of 20 to 30 matches for Maestro, both in singles and doubles." Some tennis players infuriated the maestro by tipping off other gamblers about their plans to throw matches.

Leaving the courtroom for his own trial, the maestro gave this response to the Post reporter asking how he felt about the courtroom proceedings. "If the prosecutor knew what I know, there would be many more people on trial." Later the maestro was sentenced to five years in prison for fraud, money laundering, and leading a criminal organization.
NASA

NASA Admits 'At Current Cost Levels,' Its SLS Program is Unsustainable (arstechnica.com) 60

An anonymous reader shared this report from the senior space editor at Ars Technica: In a new report, the federal department charged with analyzing how efficiently U.S. taxpayer dollars are spent, the Government Accountability Office, says NASA lacks transparency on the true costs of its Space Launch System rocket program. Published on Thursday, the new report (see .pdf) examines the billions of dollars spent by NASA on the development of the massive rocket, which made a successful debut launch in late 2022 with the Artemis I mission. Surprisingly, as part of the reporting process, NASA officials admitted the rocket was too expensive to support its lunar exploration efforts as part of the Artemis program. "Senior NASA officials told GAO that at current cost levels, the SLS program is unaffordable," the new report states...

Moreover, the report indicates that NASA has not regularly updated its five-year production cost estimates for the rocket. The report also cites concerns about development costs of future hardware for NASA's big-ticket rocket program, including the Exploration Upper Stage. Another problem with NASA's cost estimates is that they do not appear to account for delays to Artemis missions. It is probable that the Artemis II mission, a crewed flight around the Moon, will launch no earlier than 2025. The Artemis III crewed landing will likely slip to at least 2026, if not more, with additional delays down the line...

NASA officials interviewed by the Government Accountability Office acknowledged that they were concerned about the costs of the SLS rocket. "NASA recognizes the need to improve the affordability of the SLS program and is taking steps to do so," the report states. "Senior agency officials have told us that at current cost levels the SLS program is unsustainable and exceeds what NASA officials believe will be available for its Artemis missions."

Bitcoin

Crypto Trading Volume Slumped To Lowest Level of the Year In August (bloomberg.com) 23

An anonymous reader quotes a report from Bloomberg: Cryptocurrency trading volume declined in August to the lowest level of the year, another sign of waning investor interest since the collapse of digital asset prices from all-time highs in late 2021. The combined monthly volume of so-called spot and derivatives trading fell 11.5% to $2.09 trillion, and was the second-lowest monthly total since October 2020, according to data compiled by CCData. "The (spot) trading volumes on centralized exchanges have remained low since April this year and are now comparable to the stagnant trading activity in the bear market of 2019," CCData said in a report published Thursday.

The tepid interest appears to be carrying into September, with crypto bellwether Bitcoin little changed through much of the first week of the month. Bitcoin, which accounts for about half of crypto's $1 trillion market capitalization, was little changed at around $25,800 on Thursday. It almost reached $69,000 in November 2021. [...] While Binance remains the largest exchange for crypto spot trading, its market share shrank for the sixth straight month, settling at 38.5%, the lowest since August 2022, according to CCData.

Privacy

Wyze Security Camera Owners Were Briefly Able To See Feeds From Other Users (theverge.com) 37

A web caching issue resulted in some Wyze security camera owners being able to see webcam feeds that weren't theirs. The Verge reports: Earlier on Friday, users on Reddit made posts about the issue. "Went to check on my cameras and they are all gone be replaced with a new one... and this isn't mine!" wrote one user. "Apologies if this is your house / dog... I don't want it showing up as much as you don't want it!" "I am able to click the events tab and see ALL the events on this random person's camera INSIDE their house," wrote another. "I don't know why, but I can see someone else's camera," wrote another.

Each thread has comments from other Reddit users reporting similar issues. Shockingly, I even saw some instances of people claiming they saw the same cameras that other people did. The user reports indicated that they were seeing the other feeds through Wyze's web viewer at view.wyze.com.

Microsoft

Dennis Austin, the Software Developer of PowerPoint, Dies At 76 (washingtonpost.com) 25

Dennis Austin, the principal software developer of PowerPoint, passed away from lung cancer on Sept. 1. He was 76. The Washington Post reports: Released in 1987 by Forethought, a small software firm, PowerPoint was the digital successor to overhead projectors, transforming the labor-intensive process of creating slides -- a task typically assigned to design departments or outsourced -- to one where any employee with a computer could point, click and rearrange information with a mouse. "Our users were familiar with computers, but probably not graphics software," Mr. Austin wrote in an unpublished history of the software's development. "They were highly motivated to look their best in front of others, but they weren't savvy in graphics design."

Working alongside Robert Gaskins, the Forethought executive who conceived the software, it was Mr. Austin's job as the software engineer to make PowerPoint (originally called Presenter) easy to operate. He accomplished this with a "direct-manipulation interface," he wrote, meaning that "what you are editing looks exactly like the final product." Originally targeted for Macintosh computers, which had a graphical interface, Presenter included ways for users to incorporate graphics, clip art and multiple fonts. In addition, the slides could be uniform with graphic borders, corporate logos and slide numbers. The goal, Mr. Austin wrote, was "to create presentations -- not simply slides."

In his book "Sweating Bullets: Notes about Inventing PowerPoint" (2012), Gaskins wrote that "Dennis came up with at least half of the major design ideas," and was "completely responsible for the fluid performance and the polished finish of the implementation." "It's a good bet," Gaskins added, "that if Dennis had not been the person designing PowerPoint, no one would ever have heard of it."

Games

Meet the Guy Preserving the New History of PC Games, One Linux Port At a Time (404media.co) 15

An anonymous reader quotes a report from 404 Media: Historically, video game preservation efforts usually cover two types of games. The most common are very old or "retro" games from the 16-bit era or earlier, which are trapped on cartridges until they're liberated via downloadable ROMs. The other are games that rely on a live service, like Enter the Matrix's now unplugged servers or whatever games you can only get by downloading them via Nintendo's Wii Shop Channel, which shut down in 2019. But time keeps marching on and a more recent era of games now needs to be attended to if we still want those games to be accessible: indies from the late aughts to mid twenty-teens. That's right. Fez, an icon of the era and indie games scene, is now more than a decade old. And while we don't think of this type of work until we need it, Fez, which most PC players booted on Windows 7 when it first came out, is not going to magically run on your Windows 11 machine today without some maintenance.

The person doing that maintenance, as well as making sure that about 70 of the best known indie games from the same era keep running, is Ethan Lee. He's not as well known as Fez's developer Phil Fish, who was also the subject of the documentary Indie Game: The Movie, but this week Lee started publicly marketing the service he's been quietly providing for over 11 years: maintenance of older games. "The way that I've been pitching it is more of like, the boring infrastructure," he said. "Let's make sure the current build works, whereas a lot of times, people feel like the only way to bring a game into a new generation is to do a big remaster. That's cool, but wouldn't have been cool if Quake II just continued to work between 1997 and now without all the weird stuff in between? That's sort of why I've been very particular about the word maintenance, because it's a continuous process that starts pretty much from the moment that you ship it."

As he explains in his pitch to game developers: "the PC catalog alone has grown very large within the last 15 years, and even small independent studios now have an extensive back catalog of titles that players can technically still buy and play today! This does come at a cost, however: The longer a studio exists, the larger their catalog grows, and as a result, the maintenance burden also grows." Just a few of the other indie games Lee ported include Super Hexagon, Proteus, Rogue Legacy, Dust: An Elysian Tail, TowerFall Ascension, VVVVVV, Transistor, Wizorb, Mercenary Kings, Hacknet, Shenzhen I/O, and Bastion. [...] With the PC, people assume that once a game is on Windows, it can live on forever with future versions of Windows. "In reality, what makes a PC so weird is that there's this big stack of stuff. You have an x86 processor, the current-ish era of like modern graphics processors, and then you have the operating system running on top of that and its various drivers," Lee said. A change to any one of those layers can make a game run badly, or not at all.

AI

Nasdaq Receives SEC Approval For AI-Based Trade Orders (cointelegraph.com) 50

The SEC has approved the Nasdaq's request to operate the first exchange AI-driven order type. CoinTelegraph reports: Called the dynamic midpoint extended life order (M-ELO), the new system expands on the M-ELO automated order type by making it "dynamic," meaning it will use artificial intelligence to update and, essentially, recalibrate itself in real-time. Order types are a set of software instructions that execute specific trade pairs at exact market pricing thresholds. This form of automation has been around for a while, but the new AI-driven order type is the first of its kind to use real-time reinforcement learning AI to execute orders

This should have the follow-on effect of substantially speeding up orders placed with the system. In a blog post accompanying the approval announcement, Nasdaq states that dynamic M-ELO demonstrated a "20.3% increase in fill rates and an 11.4% reduction in mark-outs" during its research and testing. According to a data sheet published by Nasdaq: "Calculated on a symbol-by-symbol basis, this new functionality analyzes 140+ data points every 30 seconds to detect market conditions and optimize the holding period prior to which a trade is eligible to execute." By adjusting the holding periods for orders in real time, as opposed to the traditional system that simply applies static timeouts to orders, fill rates should increase without a significant increase in market impact.

Android

Android 14 Still Doesn't Calculate Device Storage Utilization Correctly (androidpolice.com) 21

According to Android specialist Mishaal Rahman, Android miscalculates the storage space taken up by system components, leading to inflated system storage utilization and potentially misleading users. Chandraveer Mathur writes via Android Police. From the report: We usually rely on Android's storage utilization utility to find apps and files eating up storage space, so we can uninstall or delete them if required. However, Android specialist Mishaal Rahman discovered that Google's calculation of the space consumed by Android system components is flawed. He executed shell commands to create a 3GB file in the /data/media/0 storage directory, which isn't a file path used for Android system files. However, the phone's storage breakdown showed a marked 3GB increase under the System heading, suggesting the OS suddenly became bigger.

This happens because Android calculates system storage as the space used up by anything other than what's covered by other categories in the storage breakdown, including audios, videos, images, documents, trash, and games. This means the System heading in the break doesn't just include Android system files. Android 14 also uses this dangerously flawed logic for calculating storage usage. Moreover, the Files app by Google also shows similar storage utilization by Android system components, perhaps because it uses the same incredulous attribution logic. By association, all other Android skins use flawed calculation of used storage space, but Samsung reportedly fixed this issue with the One UI 6 update. After running similar ADB commands as in the previous experiment, Rahman could confirm the increased utilization showed up under the Other files heading in the storage breakdown, instead of the System heading.

The 2000 Beanies

OpenAI Chief Sam Altman Becomes the First To Get Indonesia's 'Golden Visa' (cnbc.com) 22

Indonesia has awarded OpenAI Chief Executive Sam Altman its first "Golden Visa" -- a week after the program was launched to attract foreign investment to Southeast Asia's largest economy. CNBC reports: "There are several categories of golden visas apart from those based on investment/capital investment, one of which is the golden visa which is given to figures who have an international reputation and can provide benefits for Indonesia," Silmy Karim, Indonesia's director general of immigration, said in a statement. "With this golden visa, the hope is that Altman can contribute towards the development and use of AI in Indonesia," Karim said.

Altman's Golden Visa is for 10 years. As a holder of the visa, the American entrepreneur will get to enjoy priority screening at airports across the country's vast archipelago, along with longer periods of stay, and ease of entry and exit.

Privacy

Apple Fixes Zero-Day Bugs Used To Plant Pegasus Spyware (techcrunch.com) 9

An anonymous reader quotes a report from TechCrunch: Apple released security updates on Thursday that patch two zero-day exploits -- meaning hacking techniques that were unknown at the time Apple found out about them -- used against a member of a civil society organization in Washington, D.C., according to the researchers who found the vulnerabilities. Citizen Lab, an internet watchdog group that investigates government malware, published a short blog post explaining that last week they found a zero-click vulnerability -- meaning that the hackers' target doesn't have to tap or click anything, such as an attachment -- used to target victims with malware.

The researchers said the vulnerability was used as part of an exploit chain designed to deliver NSO Group's malware, known as Pegasus. "The exploit chain was capable of compromising iPhones running the latest version of iOS (16.6) without any interaction from the victim," Citizen Lab wrote. Once they found the vulnerability, the researchers reported it to Apple, which released a patch on Thursday, thanking Citizen Lab for reporting them. Based on what Citizen Lab wrote in the blog post, and the fact that Apple also patched another vulnerability and attributed its finding to the company itself, it appears Apple may have found the second vulnerability while investigating the first.
Citizen Lab researcher John Scott-Railton says Apple's Lockdown Mode would have blocked the exploits found in this case. Lockdown Mode is an opt-in feature introduced in iOS 16 that gives users the option to temporarily switch off or limit features for security purposes. According to Apple, it "should be used only if you believe you may be targeted by a highly sophisticated cyberattack, such as by a private company developing state-sponsored mercenary spyware."
Data Storage

Cerabyte Ceramic Storage Poised To Usher In 'Yottabyte Era' (tomshardware.com) 40

Cerabyte, a technology startup pioneering ceramic nanolayer-based storage, claims it will usher in the "Yottabyte Era" and disrupt the $500 billion storage market in the process. Tom's Hardware reports: More specifically, its roadmaps sketch out CeraMemory cartridges (2025-30) storing between 10 PB and 100 PB, and its CeraTape (2030-35) with up to 1 EB capacity per tape. According to the startup, these new formats are poised to address density, performance, and access paradigms, as well as the cost and sustainability demands of datacenters. Cerabyte, a German storage startup, has published an abstract from its upcoming presentation at the 2023 Storage Developer Conference in Fremont, California (h/t Blocks and Files). Here, for the first time, it will detail how it will introduce CeraMemory with inorganic nanolayers, using 50-100 atoms thick ceramics to store information. Scaling ceramic data storage technology from 100nm to 3nm bit sizes will scale the corresponding data density from GB/cm2 to units measured in TB/cm2, reckons Cerabyte.

To record data to CeraMemory, Cerabyte says that a laser beam or particle beam structures data matrices similar to QR codes. Data reading can be done with equipment using high-resolution microscopic imaging techniques or electron beam microscopy. Initially, there will be no need for particle beams/electron microscopy, as those technologies will only be required later in the roadmaps at the highest densities. In its abstract from the 'Ceramic Nano Memory -- Data Storage for the Yottabyte Era' presentation, Cerabyte says its technology can read and write data at GB/s class speeds. These read/write technologies are "low power," according to the storage startup. Another seemingly excellent inherent property of ceramic storage is the touted media durability and longevity. On its website, Cerabyte says that its media can last "5,000+ years" and that the data stored can ensure through "a wide temperature range of -273C (-460F) to 300C (570F)." We have used quotes here, as those are extraordinary figures. Additionally, it is boasted that CeraMemory is resistant to corrosive, acidic, radioactive environments and EMP disruption.

The Courts

FTC Judge Decides Intuit's 'Free' TurboTax Ads Did Mislead Consumers (theverge.com) 26

The FTC's chief administrative law judge (ALJ) ruled that Intuit, the parent company of TurboTax, "deceived consumers" and "engaged in deceptive advertising" by advertising its "Free Edition" tax filing service as free when users ultimately had to pay. The Verge reports: The ruling (PDF) includes several pages of commercials and online ads where Intuit advertised its "Free Edition" software. While the name implies that the service is, well, free, people wound up having to pay to use it -- sparking a lawsuit from the FTC and a $141 million payout to affected users. Meanwhile, Intuit's actually no-cost Free File version, which it launched in partnership with the IRS, remained exceedingly difficult to find. In 2021, Intuit exited the program after the IRS stopped letting companies hide their free filing services from search engines.

The FTC's ALJ determined that there is a "cognizant danger of a recurring violation" by Intuit and issued a cease-and-desist order that prohibits the company from "engaging in deceptive practices in the future." The ruling prevents Intuit from representing a product as free unless it actually is free for everyone to use and "clearly and conspicuously discloses any terms that would limit the offer." In a statement, Intuit called the FTC's investigation process "flawed and highly questionable," noting "Intuit already adheres to most of the advertising practices in the FTC's erroneous decision." The company adds that it has "been clear, fair, and transparent" with customers and remains "committed to free tax preparation."

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