Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dynamics Telephony unifies your telephone system with Dynamics 365 - Auto-lookup of customer in Dynamics 365 before you answer call - Telephone controls embedded in Dynamics 365 (answer, transfer, etc.) - Dial contacts directly from Dynamics 365 with a single click - Full interaction history logged in Dynamics 365 - Telephone statistics unified with CRM data in Dynamics 365 - Incoming calls blended with Omnichannel - Call outcome buttons automatically schedules follow-up activity - All statistics available in Dynamics 365 dashboards and reports

Description

Exotel is a cloud-based business phone system that is reliable and secure. It is easy to set up. No additional infrastructure or equipment is required. It allows sales and support teams to work from anywhere. Your customers will enjoy a personalized calling experience. Exotel's drag-and-drop builder makes it easy to track, manage, and build call flows. Easy setup of SMS campaigns. We guarantee the best delivery rates. Delivery to more than 190 countries. Easy user verification via SMS and calls. The best success rates and non-intrusive.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Armour365 No 
Asterisk Yes 
Aura365 No 
Avaya Cloud Office Yes 
BoldDesk No 
Cisco AnyConnect Yes 
ERPNext No 
FreePBX Yes 
Matiyas No 
Microsoft Dynamics 365 Yes 
OneHash CRM No 
Raven No 
RingCentral RingCX Yes 
SuprSend No 
Truto No 
TugBiz No 
Vitrify IVF Software No 
Vtiger Help Desk No 

Integrations

Armour365 Yes 
Asterisk No 
Aura365 Yes 
Avaya Cloud Office No 
BoldDesk Yes 
Cisco AnyConnect No 
ERPNext Yes 
FreePBX No 
Matiyas Yes 
Microsoft Dynamics 365 No 
OneHash CRM Yes 
Raven Yes 
RingCentral RingCX No 
SuprSend Yes 
Truto Yes 
TugBiz Yes 
Vitrify IVF Software Yes 
Vtiger Help Desk Yes 

Pricing Details

$15.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dynamics Telephony

Founded

2014

Country

Ireland

Website

www.dynamicstelephony.co.uk

Vendor Details

Company Name

Exotel

Founded

2011

Country

India

Website

exotel.com/en/

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Telephony

Auto-Dialer Yes 
Call Center Management No 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

Alternatives

TCMS Reviews

TCMS

Total Call Center Management Solutions
InGenius Reviews

InGenius

Upland Software
Authkey Reviews

Authkey

Authkey.io