renx99 writes "I don't know about you, but I hate calling tech support, and the worst if the wait. Paul English felt the same way and has put together a list of shortcuts on how to get to a human quickly. If enough people bypass these phone systems, maybe the big companies will finally get a clue and start providing real customer service again..."
DEAL: For $25 - Add A Second Phone Number To Your Smartphone for life! Use promo code SLASHDOT25. Also, Slashdot's Facebook page has a chat bot now. Message it for stories and more. Check out the new SourceForge HTML5 internet speed test! ×