Comment Re: Meaningless metric (Score 1) 59
Quality is more important than quantity.
Not in modern bean-counter business management. All the product/service has to do is pass the bar of "good enough" and how much of it you can accomplish is the primary metric after that. For many businesses now the good enough bar is just what the competitor offers. As long as they are not significantly better in the same price class there's no reason to do better.
And since healthcare is a for-profit venture most places, that's what's used. How many people can we get in/out the door in a day?