Credit card signatures: Useless? 1067
SpaceAdmiral writes "Everyone should remember John Hargrave's classic Credit Card Prank on Zug. He tried signing fake names on his credit card receipt, and no one seemed to care.
But that's nothing compared to The Credit Card Prank, Part 2. Can he draw obscene pictures instead of signing his credit card? Yes, it turns out. Is there any way of getting your signature checked? . . . Yes, it turns out. But you have to do an awful lot."
Almost useless (Score:5, Interesting)
"I once went to Target to buy a CD and used my new credit card to pay. After signing the receipt the cashier took my card and looked at the back and said "You haven't signed the back of your credit card.", I took my credit card back and signed the back of it and gave it back to her. She then proceeded to compare the back of my just signed credit card with the signature I had also just made on the receipt and said "Yep, they match". I just shook my head, took my stuff and left."
Actually, despite my experience in the past with this kind of sillyness, I have noticed a lot more cashiers taking more care to make sure that the signature really matches. Just yesterday I went to Half Price Books and thought that the cashier was going to breakout a magnifying glass to ensure that the signature was authentic.
Re:Almost useless (Score:5, Insightful)
I know it isnt a lot, but it helps me feel a little more comfortable that had I been a criminal trying to get a bad credit card accross I would have been foild.
Then you have Wal Marts and such that you swipe the card yourself.... ugh.
Re:Almost useless (Score:4, Interesting)
That's quite a good idea, but over here in the UK we have a new scheme to counter fake signitures. Instead of signing for using your card, you simply enter your secure 4 digin pin into a terminal. If they match, then your identity is verified. Although, personally, I still don't trust this scheme. There are simply too many ways to have your identity stolen, and it is simply too easy to have someone secretly watch you enter a secure 4 digit pin. At least signitures need some mild degree of talent to forge.
Re:Almost useless (Score:5, Insightful)
And smart cards you're talking about are WAY better than what we have here [america]. First off, having the card doesn't net you anything. You need the pin to get it todo anything.
Second, the reader doesn't get anything useful off you. This stops magreader thieves from stealing your card info.
Third, you actually need the pin to make it work.
I think guessing a 4 digit pin is harder than writing "shamoo" on a receipt...
Tom
Re:Almost useless (Score:5, Interesting)
Re:Almost useless (Score:3, Insightful)
It's all about making more money. Nobody does anything for the actual progress or requirement of it anymore. I mean banks QoS goes down [e.g. fewer hours, more rude tellers] but the fees go up?
I could see if the QoS was going up as well.
Essentially the capitalistic workforce has nothing todo with doing a good job.
So you live your life in mediocrity trying to value your life by the amount of monies you accumulate.
Go humanity!
Tom
Re:Almost useless (Score:5, Insightful)
The the pin is not stored on the card. You can copy the card as much as you want, but it won't be of any use as long as you don't have the pin.
The pin could probably be read with interference, but that'd require some hefty equipment. That's not something your ordinary wallet-thief will have access to.
Re:Almost useless (Score:4, Informative)
Re:Almost useless (Score:4, Interesting)
I used to work for a company that wrote software for pc based cash registers. Unless things changed, we had to parse out all #s following the card # just to get # to populate by itself. There was no uniform layout of information. Some had the extra 4 digits you see on the back of the card, some had the expiration date, some had #s that I never figured out what they were. We even had access to the cool monthly # that would make it skip actually submitting card payments in the nightly batch so we could swipe real cards all day to test. That was a dangerous toy...grin...I resisted using it.
Re:Almost useless (Score:5, Informative)
Re:Almost useless (Score:5, Informative)
Re:Almost useless (Score:3, Interesting)
Don't know if they ever fixed that lil' problem...
I know this sounds trite, but... (Score:3, Informative)
Re:Almost useless (Score:4, Interesting)
At a Portuguese ATM from ANY bank or ATM in a supermarket or petrol station there are NO charges at all. Furthermore you can pay all your bills by ATM and even check your balance and last 10 "account movements" from anywhere.
Now what they have is something amazing: You can buy from online retailers in Portugal and some of them will give you a code that you can take to an ATM and pay that way. You never enter any bank details online. Actually you can even charge your cellphone and pay taxes to the state.
Now how did they get this system.... well the banks all needed ATMS at the same time and it was much cheaper if they colaborated.
Dont get me worng many things here suck but some things (like the ATMs) are very good.
Re:Almost useless (Score:5, Informative)
Again, I dont remember the exact figures, but the roll out costs in the UK of new cards and new PIN authorisation terminals in stores are going to be recouped by the banks very quickly indeed.
Re: (Score:3, Insightful)
Re:Almost useless (Score:5, Insightful)
You should keep your life savings in bonds, funds or stocks, not savings accounts. An indexed fund gives, very roughly, about 10% annually.
Re:Almost useless (Score:4, Insightful)
Re:Almost useless (Score:5, Informative)
On the other hand, I have had people with unsigned cards argue with me that they don't sign their cards so a thief can't copy their signature
I usually advise them that an unsigned card is not valid (it's written right under or over the signature line) and that they will have to sign the card in my presence and provide ID to verify the signature. Otherwise they have to come up with cash or another valid form of payment.
Perhaps if more merchants actually read the agreement that they sign there would be more protection for the card user. I don't expect it to happen any time soon though, there are still "$10 minimum for credit card purchases" signs (Visa and Mastercard do not allow minimums, Discover does) and merchants who want your phone number before they swipe a card (personal information as a requirement for purchases is a violation of the merchant contract)
If you really want them to look at photo id, get a card with your photo on it. Otherwise "rules is rules" and they should be followed on both sides.
Re:Almost useless (Score:5, Funny)
It's hard to duplicate, and no one can ever tell me that I didn't sign my entire name. the first time a purchased a home, I had a legible signature and they made me sign MY FULL NAME like eleventy billion times.
Now, I just squiggle, and if they say that isn't my full name, I say, "yes it is... Can't you read?"
Not useless - a "feature" (Score:4, Informative)
"Thanks, but I'll have to see some ID."
That's their sole "feature" - that credit cards are less secure than checks. And the percentage that they siphon from the credit card / direct check transaction goes to cover any fraud.
So I fail to see how this is an issue. If someone uses my card fruadulently, then I get reimbursed. That is a lot easier than fooling around with checks from a consumer standpoint. From a business standpoint, it is a ripoff because the cost of credit card / direct check transactions *could* be lower.
In the end, the banks don't even make an effort to catch small scale fraudsters. At one point, I helped a friend do just that but we were displeased to find that the bank and police did not care when we showed them our findings.
Totally useless (Score:5, Informative)
1. Credit card companies don't ask for signatures, even in the case of fraud. It's not worth their time and money.
2. Neither myself or any of my employees are handwriting experts. Somebody could forge a signature very easily. It ain't rocket science.
Really, all the signatures for are to provide a sense of security to the tin-foil hat types. In reality, a credit card is as good as cash, but if you lose it, you don't feel the negative consequences. So, while credit card signatures are useless, I readily use mine everywhere without worrying about a signature.
added crime (Score:5, Informative)
Re:added crime (Score:4, Insightful)
Probably makes no difference. (Score:4, Insightful)
I can sign your name if you tell me I can, so there is no fraud if I sign your name without fraudlent intent.
Your signature doesn't have to be related to your name in any way; as long as it is something you use as your signature its valid. This goes back to illiterate persons "making their mark" to sign documents. You don't even have "a signature" you have as many signatures as you want to. For instance I have an added glyph I use on some kinds of documents, it cannot be represented in any current character set and it will botch any OCR scan. It has its uses... but it only shows up on some things.
The "signature card" on a bank account and the place to sign on the back of a credit card exist solely to act as arbiters; they exist only to define what your signature is on that account. In this respect the signatures involved are simple, anonymous key matching operations.
I can sign my name to where yours should be, but if I do so with the intent to pass-off and say that what I wrote is supposed to be your signature, it doesn't matter that the letters spell out my name, by presenting the document as something signed by you (the authorized party etc) I am engaged in fraud.
If you mean to defraud it is fraud.
Re:Totally useless (Score:3, Informative)
Re:Almost useless (Score:3, Informative)
Technically, yes.
If a merchant suspects a stolen or invalid card (invalid as in expired), they are supposed to confiscate it and return it to the issuer. If it turns out that it really was stolen, they get a reward ($75, last time I was in retail.)
In reality though, they have to weigh the negative effect it would have on their customers - typically unless the credit company tells them to confiscate the card (which does happen), they won't.
I'm not complaining (Score:5, Funny)
Not in the UK. (Score:5, Interesting)
One of the first things you notice when on holiday in the US (buying petrol, stuff, whatever) is that they don't look at your credit card signature. Ever.
In the UK (and I think most of Europe) it's a lot different. I've been asked to re-sign because my (legitimate!) signature wasn't quite similar enough. It doesn't help when you've got a 3-year-old card where the signature is pretty much worn-off anyway
Another weird thing about the US is that pretty much the entire world wants to know your social-security number. The only person in the UK who ever asks for my SSN is the taxman, and I want him to know, so I don't get two tax-bills
Simon
digital signatures (Score:5, Interesting)
"What the hell are you talking about? Of course that's valid. That's how I sign my name."
They said that you can't sign your name with any squiggles or crossing lines. My name has a line from the first letter of my last name that slashes through the top of the other letters in my last name. They said that was not valid. So I had to sign it again, without it.
Now, how is that a big problem? Try signing for something where they require checking the signature on your photo identification. I've had people say "have you changed your signature recently?". I even had to sit at my own bank for half an hour once, while they worked out how to deal with my signature not matching - exactly - that on my card.
In other words, I have to sign my signature like the one on my identification card. But the one on my card is not my valid signature, because that's not how I sign things - nor have I ever in my entire life.
Re:digital signatures (Score:5, Funny)
I'm always astonished how poorly most digitizers work (Target, Best Buy being the worst I usually run into), with results that only vaguely look like my signature.
It could be worse, when companies like UPS started doing this, the quality and resolution was *terrible*. Back in 1997 or so, my brother sent me a package which I signed for, and they were advertising the "you can track your package online, and even see who signed for it." The resulting signature [umn.edu] was so funny, I kept it. (Before you flame me for posting my signature, look at the actual image).
Re:digital signatures (Score:5, Funny)
I bet you've been waiting 8 years for a Slashdot article that allows you to post that image, how does it finally feel?
Re:digital signatures (Score:5, Funny)
It could be worse, when companies like UPS started doing this, the quality and resolution was *terrible*. [...] The resulting signature [umn.edu] was so funny, I kept it. (Before you flame me for posting my signature, look at the actual image).
If you squint your eyes just right you can make it out! Bad idea to post your signature, Mr. ;,!.'',_!.
Homeless dude and stolen card! (Score:3, Interesting)
Re:Not in the UK. (Score:4, Informative)
Nothing to do with being dumb. A credit card is not valid until signed (it says this by the signature panel on all my Visa and MasterCard cards, though interestingly not on my Discover), and she did exactly what card issuers require merchants to do when presented with an unsigned card. [visa.com]
Re:Not in the UK. (Score:4, Funny)
If they see you haven't signed your credit card, they're supposed to ask to see another form of ID with your signature. That's what they're supposed to do. At least that's what my back tells its customers when issuing new credit/debit cards. For this reason, many people DON'T sign their card (some of my friends do it this way). I always do sign it, though, figuring if it's ever lost or stolen, hopefully the signature will be checked.
Re:Not in the UK. (Score:3, Interesting)
He then signed the card, very slowly as he had to check the name on the front of it. I said I could not accept it as it defeated the purpose of me checking the signature and if he wished to go to the bank and withdraw cash thus proving he is the cardholder I would process it. I also (rightly) suspected that he was no
Completely. (Score:5, Interesting)
Every time you make a credit card purchase, they're supposed to match your signature against the one on the back of your card. Nobody seems to check anymore, so I tried to see how far I could push it with wacky signatures like "Mariah Carey" and "Zeus," which you can read in the original Credit Card Prank.
My signature is basically a W with a line after. I have been told it's "unique". I always reply, "it's fast." Signatures required for credit card purchases are lame. Checking my ID is even worse. I always make sure to be a PITA when they ask for my ID when I pay w/a CC. Paying with plastic is my way around hassle and if they're going to give me one I'm sure to pay them back with some.
I was grocery shopping when I ran into a new type of signature-checking device: the electronic screen. Instead of a flimsy scrap of paper, you now sign your name right into the screen. Finally, I thought, a better way to check our signatures!
For these I usually just put an X through it or a straight line. I always believed that an X was a valid signature. What happens if I'm truly unable to write my signature? I have to sign in that box in order for the signature to take so I do. I've never had a problem with someone questioning it (most are 16 year old kids that just don't give a shit).
Going back to my ID issues w/CC's. My ID has a signature on it (for what reason I have no idea) but in order to get that signature on there you have to be writing for a certain amount of time. I had to write out my entire name (including middle name) in order for it to take. It basically means that the signature on my ID is worthless as I never sign anything like that. Why bother to require it if you aren't going to get a valid signature from me?
If we are basing the validation of the signature to the back of a possibly stolen card don't you think that someone would attempt to at least forge the signature? I would think that would be the case.
The world is ending if people seriously believe that a handwritten signature on the back of a credit card will end theft. Maybe we should all be required to have our signature stored in a national database. That surely will stop the terrorists!
So to answer the question posed in the article title: "Credit card signatures: useless?" I have to answer, completely.
Re:Completely. (Score:5, Funny)
Wow! Please to meet you Mr. President!
Re:Completely. (Score:3, Interesting)
And I always thought "X" was a valid signature for people who are illiterate and therefore can't sign their name, but that it had to be countersigned by a literate witness who could verify it. Anyone know the legalities of it?
Re:Completely. (Score:3, Insightful)
And I'm more than happy to shop at stores that require ID. They get less chargebacks and pay a lower percentage to the bank, so they can charge me less for what I buy.
I remember .. (Score:5, Funny)
nobody ever though twice about it.
Starbucks (Score:5, Informative)
John.
Re:Starbucks (Score:3, Funny)
Idiocy does not stop there.... (Score:5, Interesting)
Re:Idiocy does not stop there.... (Score:3, Informative)
I'm ----- (Score:5, Interesting)
Signatures are pretty easy to forge... especially to an untrained eye.
So I keep my "real signature" for important stuff. Some waiter doesn't need my signature. They charge regardless.
Re:I'm ----- (Score:4, Informative)
I wish they wouldn't look at my signature. (Score:5, Interesting)
Since the U.S. federal government limits my liability to $50 for someone fraudulently using my credit card, and all of my credit card companies waive even that, I don't care who uses my credit card.
I just had to have one credit card replaced because someone attempted to charge $9,000 worth of "computer equipment" to it while I was on vacation. It was actually the third incident of someone putting fraudulent charges on that card. The funny thing is that even my credit card company didn't care - it was I that insisted on getting new numbers on the card. Which explains why more and more vendors are asking for ID or checking signatures - they're the ones that lose money when fraud happens.
Re:I wish they wouldn't look at my signature. (Score:5, Informative)
Not entirely true. If it can be shown that your negligence contributed to the fraudulant usage of your card, you can be held liable. Granted, you have to really be careless for this to ever be an issue.
For example, loaning it to your friend to make a purchase. He/she makes other purchases on the card, well... you are screwed. The other common occurence is when you do not report a card stolen right away. Then, you can also be held liable.
I've heard of very few instances of this ever being an issue. But do not take the limited liablility policy to be an excuse to be careless. It can come back to bite you.
Re:I wish they wouldn't look at my signature. (Score:4, Interesting)
Here's a fun little story to amplify your point:
When I was young(er) and dumb(er) I once gave a phone card number to a friend in another state so they could call me in emergencies. I figured since it had a $50 limit I was insulated to a $50 dollar lesson even if they went insane and called Peru. Plus, it was a major issuer (AT&T), so I didn't expect problems.
Turns out, nope, I wasn't protected at all. The "friend" turned out to have emotional problems and abused the hell out of the card. The phone company was more than happy to let $2500 bucks worth of charges accrue. The fun part was that I was liable because I had given a third party the original access. The _really_ fun part was that when I discovered this was going on (and there was only like $350 charged), I tried to get the charges stopped. I tried reporting the card stolen, explaining the situation, pleading with the issuer, etc... Nothing worked. They told me it would take at least 7-10 days to put a stop on the card because "these things take a while to filter through the system." (bear in mind this was a "global communication company") So even though the issuer knew the card was out of my control, and going vastly over the "limit" (which I was told was actually a "suggestion") they let it run up for more than a week.
The point here, is that if you haven't done something dumb, you usually have no problem with any sort of fraud. If you have, I suspect sometimes the issuing companies let you get dug into as deep of a hole as possible because they know you are on the hook and have no recourse.
So when you do get bitten, even by doing something which seems not to be a big deal, it can bite you VERY hard.
(And yes, I ended up paying the whole bill...)
Re:I wish they wouldn't look at my signature. (Score:4, Informative)
To anyone reading: If you ever find yourself getting into a situation like this, remember that verbal conversations mean nothing.
Call the company. Get the name of the person you are speaking to. Follow up with a letter referencing the phone call. Include the name of the person you skpoke with, then date and time of the call. Mail it the same day. Have it delivered certified mail. Keep a copy. Keep your signature notifcation.
You are probably aware now that this would have saved you at least 2,150 of the 2,500 that got charged to you. But as you say, they are willing to take you for a ride when then know you are young and inexperienced.
Their "it needs to work through the system" should be their problem, not yours. But after the fact, you have no proof of what happened.
Hopefully, this will save someone else some money and headache.
Re:I wish they wouldn't look at my signature. (Score:3, Insightful)
What I don't understand is why the US is not moving toward a PIN based system. France did this a decade ago. The UK is finally in the throws of doing this.
Phil
No signature (Score:3, Informative)
"Check ID" is against policy (Score:5, Informative)
According to the merchant's agreement with the credit card company, cashiers are NOT supposed to accept cards that have not been signed. If they do, the merchant, and not the credit company, is responsible for any fraud.
Re:No signature - story (Score:3, Interesting)
So one day, I'm working and this college girl comes in and picks up Wing Commander 3 from the shelf. She walks up to me, smiles, and gives me her credit card. I
Some people pay attention (Score:4, Interesting)
"Can I just sign the card now?"
"I'm sorry, but I have no way of verifying your signature then."
"But nobody else ever cares!"
"I'm afraid that we do."
It's times like that that a boss who backs you up is a very, very helpful thing. (We would still take a different, and signed, credit card from them. We weren't total jerks!)
pay attention (Score:3, Insightful)
Re:pay attention (Score:5, Informative)
VISA (I don't know about Discover) *specifically* says not to write "see id" on the back. The card isn't valid.
Our bank has little notes up saying that a card with "see id" is invalid.
Re:pay attention (Score:3, Interesting)
As stupid as this is, you are right. I just found on VISA.com a page that says "see id" can't be used. However, it then says that they can sign the card on the spot, ask for government identification and compare the signatures.
It almost defies logic that VISA doesn't allow them to just compare the signature on the charge slip with the government ID, but companies are stupid. Still, the OP w
Re:Some people pay attention (Score:5, Interesting)
I confiscated 3 or 4 cards and destroyed them while a cashier after getting "Please Call" back instead of an authorization.
I never caught a bad signature (a couple missing signatures, I would check the Driver's license and look at that signature and photo and tell the person to sign the card later)
I would occasionally get a customer that did not want me to bother checking signatures and one guy belittled me while I was checking. "Oh, now you are a handwriting expert. Oh, how secure." etc etc.
I told him it was better for him that I at least try to catch forgers.
Not really useful to the discussion but that guy still bugs me when I think about it. I was trying to protect his credit not inconvenience him. No wonder clerks don't bother to check.
Re:Some people pay attention (Score:4, Interesting)
Personally I write both See ID and a signature because I want the signature on the card to match the signature on the ID. Do you bother to honor that request? Or are you just a prick for the sake of being one?
no sig required! (Score:4, Interesting)
I did not feel comforted by that...my stolen wallets have always been used to by gas because of the no-signature-pay-at-the-pump option. anyone else encountered this?
Re:no sig required! (Score:4, Informative)
No-signature is an option that merchants pay extra for. It's not some starbucks thing.
Anyway, do you REALLY think that if someone stole your card that they would encounter any difficulty in just scribbling your initials and a couple squiggles? Do you also think the CC company will discover the signature mismatch and invalidate your card right there?
Think of it this way: you're not giving the cashier a sample of your signature.
I did not feel comforted by that...my stolen wallets have always been used to by gas because of the no-signature-pay-at-the-pump option. anyone else encountered this?
No, because I actually reported my card missing.
My solution (Score:4, Interesting)
A friend of mine told me that writing "See Identification" in the signature block on a card would work. It sometimes did, but even then merchants would "compare" my signature and OK it. I tried writing "SEE IDENTIFICATION" in large letters with a black Sharpie. Worked better, but not entirely.
I finally came up with a permanent fix, that has yet to fail me:
When I get a new credit card, on the back Signature area I take a black Sharpie and draw X's over the entire signature area. That forces the clerk to ask for ID. It works EVERY TIME. The only time it hasn't worked is when the clerk doesn't bother checking, but there's little you can do about that other than make a scene or report them to their manager. Besides, in some places (maybe all) a signature is not required for purchases $20.
Re:My solution (Score:3, Insightful)
You can't change the system. The signature area is for signatures. You are going to have tons of trouble with your silly "solution". Why not write "the user has a mole above his lip" or some other idenitifing mark? Why not because its for signatures and clerks are going to play your game.
Re:My solution (Score:4, Funny)
make vendors responsible for fraud.... (Score:4, Interesting)
THAT would put a stop to that.
see, thats why (Score:4, Insightful)
1)the signature is an agreement to pay what you charge, nothing more. The security aspect was added on later as a 'feel good' measure.
2)They(the stores) make more money this way. it's quicker, which means more purchases.
The credit card bean counters look at this every year, they make more money not pissing off the stores then they would with more secure transactions. Now, if somebody comes up with a secure way of doing business, that doesn't slow the transaction and the customers don't mind the credit card companies would implement it.
See ID (Score:3, Insightful)
Well, it's safe because it forces them to check the ID of the card's user, and it's funny because you can really tell if they care or not, since maybe people check it 1/10 of the time.
Of course, someone could still buy gas, order online/over phone with it., etc.
Argh! (Score:5, Insightful)
The signature panel is not there to prove your identity... its there to show that you agreed to the terms of the cardmember agreement. (ie you agree to pay) It has NOTHING to do with your card's security.
When you sign a credit card draft, it says something to the tune of "I agree to adhere to the terms of the previously agreed to cardmember agreement". Your signing the card signals that you agreed to adhere to that agreement.
Its an outdated and silly mechanism that still exists because the precise meaning of electronic signatures still varies in some jurisdictions.
My Father's Method (Score:3, Interesting)
I like it because it has the net effect of making cashiers more likely to check ALL signatures, not just his.
Re:My Father's Method (Score:5, Interesting)
Being on the other side of that, it seems some customers like to play a retarded "I'm better than you" game with it. Often, they'll hand me their credit card and then about 1/2 second later say, "You didn't ask for my ID! Didn't you look at the back of the card? What's this world coming to!" This is invariably before I've even had a chance to turn the card over.
Since I'm not just a lowly paid cashier, but actually own the store, I can guarantee you I check people's signatures and ask for ID. I don't want to get stuck with a chargeback!
Re:My Father's Method (Score:3, Interesting)
Based on your response, I'm sure you also set all your passwords to "password" since any password can be cracked anyway, right? Leave your doors unlocked too? The point isn't that it makes it 1
Impossible to Forge! (Score:5, Funny)
I've come up with the ultimate 'Impossible to Forge' signature:
I DO IT DIFFERENTLY EVERY TIME!
Not as bad as you think (Score:5, Informative)
For example, if someone else purchases something with your card (fraud) you can call up your credit card company and indicate that you did not conduct this transaction, and that the merchant does not have your signature on file. They will check and see, indeed, the signature is not available.
Another example (a bit off topic but still interesting) is when the Canadian discount airline, Jetsgo, suddenly went bankrupt. They were even selling tickets to passengers the day before they shut down operations. AFAIK, people who bought their plane tickets by credit card had their transactions cancelled because they were not / could not be provided the product or service they paid for. There was no legitimate sale.
Re:Not as bad as you think (Score:3, Informative)
See here [clarkhoward.com] for more info.
Best Buy (Score:3, Interesting)
The card is about 3 years old, the signature has worn off completely, and I can't resign it (so far no pen seems to write on the mangled signature panel). So they always check my ID.
But what's the point anyway? I can go online and spend thousands of dollars with no verification, so what is the point of checking my ID in store?
My Story (Score:3, Funny)
Okay, I'm sure that everyone has stories about how useless they are, but I'll share mine.
A month or two ago, checking out in the grocery store line, I got a new clerk. When I swiped my card, the person training her told her to check the card. I was using my wife's card with her name on it and it wasn't even signed. The clerk proceeded to take the card, she examined the front carefully and then examined the back. Then she handed the card back with a smile as if to say, "Yep. It's a real credit card alright."
Worthless.
Google Cache.. (Score:4, Informative)
Retail management perspective (Score:5, Informative)
We won't take a card without a signature on it, or process a transaction for someone whose name doesn't appear on the card (including family). While we check to see if the signature matches, we generally WON'T generally call someone out on a signature that looks different, unless the purchase is unusually large. If we have a suspicion that someone is using a card fraudulently, we notify our managers, who then notify our corporate office and mall security.
We're not in the business of accusing people without air-tight evidence, because it's bad customer service. Once the appropriate parties have been notified, we and others in our chain keep an eye out for the potential offender and look for more blatant signs of theft or theft of services.
Chip and Pin (Score:3, Interesting)
As such, you get this box thrust into your hands and you're asked to type in your PIN in full view of all the people around you.
Sometimes you can cover it up with the other hand, but this gets a little difficult if you are actually holding the machine with one of those hands.
Unsurprisingly Chip and Pin fraud is still climbing [thisislondon.co.uk] although the banks are spinning it by claiming it would be worse if we didn't have it. Hardly the end to card fraud that they originally claimed.
The other way around (Score:3, Interesting)
His signature excists of yer normal scribble, but the O in his name, has a smiley face (he's very consistent with that
When the bank noticed his signature they said they could not allow it, and wanted him to re-sign.
After he showed various ID on which his autograph -did- have that smiley, and they -still- wouldn't want to accept it, he turned to another bank, where they did not give him any slack.
Some things to consider (Score:5, Insightful)
1 - Don't just write "see id" on the signature line of your card. Most people don't realize that credit cards are transferable. That is why they almost always contain the phrases "NOT VALID UNLESS SIGNED" and "AUTHORIZED SIGNATURE". If you fail to sign your card, then the person who steals it will just sign it for you. It doesn't matter if the signature matches the name on the front of the card. It only matters if the signature on the back matches the signature on the receipt. If writing "see id" on the back of your card makes you feel safer, great, but please remember to also sign the card.
2 - If you want someone to check your ID when you sign your card, please hand it to the cashier with your credit card.
3 - The security of your credit cards is primarily your concern not the concern of the cashier. I assure you that someone who refuses payment to some yuppie that forgot their driver's license would almost assuredly be reprimanded when that same person calls in to complain. And they WILL complain. People are not reasonable. YOU may be, but trust me, not everyone is as understanding as you are.
Cheers!
-Pointed Stick
Corporate Policy Not To Check (Score:4, Interesting)
VISA Checked Our Signatures (Score:5, Funny)
My girlfriend is in a wheelchair, and many of the places that have the 'swipe your own card' machines are placed too high for her to reach. She gets me to sign her name and while I felt it rather ridiculous that no other method existed for her to sign her own card, I still complied.
But instead of signing her name, I just wrote things like "she can't reach" or "this is dumb".
A month or two after we received a phone call from VISA who questioned her on all these 'signatures' and wondered why they didn't match, and why she wasn't signing her name.
They were polite, but asked that her actual name be used from now on.
See ID (Score:3, Informative)
A lot of people have talked about writing "See ID" on the back of the card for the merchant to check. I've dealt with this before, and if the merchant is following the proper procedures (visa here) [visa.com], they should make you sign the card before they will accept it. The US Postal service will not accept it at all [usps.com].
So this should only be a one-off for people who do it, although from my experience and most of the reports here it seems that very few places follow through on this even if they check.
As for the main question, are the sigs useless? Well no, they're not foolproof but act as a line of defense which makes fraud a bit harder, puts off some people from trying it and maybe gets some fraudsters caught.
Let's face it. (Score:3, Insightful)
Not SUPPOSED to be a security feature! (Score:5, Informative)
Read the fine print in your credit card contract; I did. That's what the signature is there for. That's ALL it's there for.
Re:Not SUPPOSED to be a security feature! (Score:5, Funny)
Mirror (Score:4, Informative)
I had my card swapped with someone else's. (Score:5, Funny)
My card was missing so obviously it had been switched during some previous transaction. I checked back through my receipts and found, to my amazement, that I had paid for a weekly supermarket shop, a tank of petrol and a small car repair on this other guy's card.
The purchase before had been for a meal on a train home from work a few nights before. On the train they have the habit of collecting several payments at a time and taking them into the kitchen to process. I had been sitting opposite a gentleman at the table and guessed it may have been him.
I live in East Anglia and get off the train at Diss, the stop before the end of the line so I knew this chap would have to get off in Norwich. From there he could have boarded another train or drove off into the countryside. Luckily, when I checked directory enquiries, there was one listing Norwich phone book with his surname and initials. I phoned him up and asked if he had my card in his wallet - he did! What's more he had made three purchases on my card.
I drove to him and we swapped cards. We waited for the statements to arrive and I ended up sending him a cheque for about 30 pounds.
A lucky escape - it's a good job we were both honest. After my experience I'm not really surprised to hear about signatures not being checked. I can understand how it might happen in shops where they know me but all my purchases were not. Here in the UK Chip & PIN is being introduced so that should prevent a similar thing happening. But I always check my card carefully when I get it back now.
Useless on a bearer instrument (Score:5, Informative)
First off, the cashier at your local WalMart isn't a handwriting and signature analysis expert or an identity expert. They aren't expected to be. The credit card companies realized this a long time ago. Strangely enough, if your card is stolen and the clerk compared the signature, the store becomes liable for the fraudulent purchases.
A Visa or MasterCard is what's called a bearer instrument. It's the same as having cash. If I handed you a $20 bill to pay for something, you wouldn't ask for ID. The same rule applies to Visa and MasterCard. They're all three bearer instruments.
On the other hand, AMEX is an owner instrument. Only the owner of the card is allowed to use it. IIRC, Diners' Club is the same way. You must be the owner of the card. If you have an AMEX, and your spouse is on the same account, you will each have your own card with your own name on it, and IIRC a different number assigned to the same account.
Using an owner instrument is a little more tricky. In that case, the cashier should make a cursory check to see if the signatures match, and may ask for ID, however, much more than that is placing liability back on the store instead of the Loss Prevention department of the bank or credit card company.
A few years ago, I was sitting at home and got a call from Nike Online. Within about 10-15 seconds of that call, I had a call from Visa Loss Prevention on call waiting. Someone had stolen my Visa number and attempted to use it to buy a lot of Nike stuff from the online store. Both Nike and Visa caught the fraudulent purchase at the time of sale. They were able to get in touch with me, the local police department, and set up a sting to get the thief. I wasn't charged anything, and had only a minor problem while I waited for my new card to arrive since they had to kill the old number (which sucked as I had just memorized it and the code on the back).
Checking IDs is just as bad as airline security. It does nothing to actually prevent crime. It just gives the underinformed a (false) sense of security.
Re:Useless on a bearer instrument (Score:4, Interesting)
Amex cards say right on them that they are not transferrable. This saved my butt a few years ago.
My card was due to expire, and my new card hadn't shown up yet. About the time I was starting to wonder I had a call from American Express. Had I received my card? No. Did I live alone? Yes. And a bunch more such questions.
It turned out that somebody had stolen my card from the mail and had gone on a shopping spree. I asked, very specifically, what my liability was, and they said zero, because the merchants hadn't verified the identity of the person who had used the card, and it was abundantly obvious that the name on the card and the person using it didn't match.
My bill was interesting that month. About 20 pages of charges, then 20 more pages of refunds for fraudulent charges.
...laura
Signature not intended for authentication... (Score:4, Interesting)
My
-ghostis
Hell*Mart (Score:5, Interesting)
It's the closest I've ever come to outright decking a store employee. Jump through hoops to get your signature checked? Nah, just find the newly promoted manager at Hell*Mart.
Checking for ID (Score:5, Interesting)
Re:Chip and pin (Score:3)
Keep your PIN (ie make sure no-one is watching you enter it) and card secure and nobody can clone your card (like they can with magstripe cards). They are far more secure than older cards.
Re:useless (Score:3, Informative)
The 3rd largest US bank does: didn't help me. (Score:3)
When my card was stolen, the thief who went on a 1 day shopping spree simply claimed to be my brother. He had a signed note to prove it, and, funny how that signed note did match the signature on the credit card. Not every store bothered to ask him for that signed note, and no one ever asked the thief for his own identification.
Now my CC signature bar has a partial signature and a "check ID." About twice a year a clerk reads it and th