This is going to be one of those failure-in-management stories that MBA students will study in a few years. Right there next to New Coke.

I've never had a Comcast account. From what I know about the company and the experiences of friends and family, I will avoid that company at all cost.

FalconView (FOSS) does a pretty good job of displaying KML (in 2D). http://www.falconview.org/trac/FalconView

Oh, yeah. And it's FOSS.

There is a program that comes with FalconView called GeoRect. You open an image in the program then set the geographic positions of a few known points. From that, GeoRect can georectify the entire image so that you can display it in FalconView or other GIS tools. Search for GeoRect at http://www.falconview.org/