Alternatives to Vertask

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Odoo is an open-source, fully customizable and extensible software that includes hundreds of professionally designed business applications. Odoo's intuitive database can meet most business needs including CRM, Sales, Projects, Manufacturing, Inventory, Accounting, and Accounting. Odoo is a software solution that can be used to meet all company needs, regardless of size or budget. Odoo's seamless design makes it easy for businesses to become more efficient and save time. Each module is interconnected to offer a seamless experience from one app to the next. Users can automate many tasks that would otherwise require manual inputs to multiple applications. Odoo enables teams to collaborate with each other from one platform, allowing them to keep all business functions in one place.

Project management is as efficient as it gets. Zoho Projects, a cloud-based project management software, helps you plan and track your work efficiently. It also allows you to collaborate with your team from anywhere. To get things done on schedule, plan your project activities, assign work, manage your resources, and collaborate better with your team. Gantt charts can be used to create your project plan and track your tasks. Zoho Projects helps you keep track of your key tasks and their dependencies and shows you any deviations from your planned progress. Reduce time spent on repetitive tasks. Our project management software is easy to use, no matter how complex your process is. It has a drag-and drop interface that makes it easier to create and deploy new automations. The Projects timesheet module allows you to log both billable and unbilled hours. You can record every minute of your hardwork, manually or with timers. Our built-in integration with Zoho Invoice generates invoices.

Epsilon3 is the leading AI-powered procedure and resource management tool designed for teams building, testing, and operating advanced products and systems. ✔ Save Time & Money Avoid costly delays, mistakes, and inefficiencies by automatically tracking procedures and resources. ✔ Prevent Failures Ensure the right step is completed at the right time with conditional logic and built-in revision control. ✔ Optimize Collaboration Real-time progress updates and role-based sign-offs keep your stakeholders on the same page. ✔ Continuously Improve Advanced data analytics and automated reporting enable rapid iteration and data-driven decisions. Epsilon3 is trusted by industry leaders like NASA, Blue Origin, Firefly Aerospace, Sierra Space, Redwire, Shift4, AeroVironment, Commonwealth Fusion Systems, and other commercial and government organizations.

Bordio is a project management software designed to help teams organize their projects and tasks efficiently. As a task management tool, Bordio allows you to plan out your team's week using a project planning calendar, prioritize tasks on a kanban board, and set reminders for meetings—all in one integrated platform. Imagine effortlessly dragging and dropping tasks into your online calendar, color-coding them for clear visibility of today’s priorities and upcoming commitments. Got a meeting? Schedule it directly in Bordio’s work board and streamline your workflow by eliminating the need for multiple apps. Plus, you can engage in real-time chat within a task, keeping all related conversations and files organized and accessible. Bordio’s integration with Google Calendar enhances this functionality, creating a unified view of all your schedules. This project management tool offers an affordable solution for comprehensive work management. It serves as both a team management software and project tracker, making it easier to manage workloads, track progress, and ensure projects are completed on time. With features like the task tracker and team task planner, Bordio empowers you to monitor each task's progress.

Project Insight is a project and portfolio management software for growing companies. It centralizes project data from across expanding teams and multiplying software systems to streamline workflows, automate processes, and help you make confident, data-driven decisions about your business. Project Insight also empowers you to manage work at the project, program, and portfolio levels–simultaneously. Identify priorities and keep work aligned with strategic objectives. Track cross-level progress, resources, budgets, and risks & take immediate action from a centralized hub that automatically notifies teams of adjustments. Integrate & sync project data between the software tools you are already using like Azure DevOps, Jira, Microsoft Project, and ServiceNow. Optimize cross-team workflows, reduce double-entry, and get a clear picture of capacity, progress, budgets, and risks across your organization.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.

Productive is a business management tool used by agencies and professional service providers. Productive’s main objective is to provide customers with an all-in-one platform that gives them a complete and real-time view of their business performance. With the Sales Pipeline overview, you can create deal flow and get sales organized. Use the simple time tracker to track your time and collaborate on tasks. Find bottlenecks that are costing you money and consuming your time. Resource Planning features can help you avoid overbooking, burnouts, and collisions. Track Profitability for hourly and fixed price projects. All billing and invoicing for recurring and one-time projects.

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.

You can create standalone projects easily or use your favorite CRM to do it in one click. All project details are available at a glance. You can also plan your resources using built-in Gantt charts. You can assign tasks, visualize progress of projects, increase team collaboration, reduce waste, and break down projects into organized tasks. PSOhub's Task Manager allows you to eliminate spreadsheets and make everything online. Self-driving time tracking allows you to bill clients more accurately and spend less time on timesheets. PSOhub makes it possible to stop making assumptions about resource allocation. Real-time insight allows you to manage your team and see what is ahead. PSOhub automates the invoicing process by automatically entering data. It's never been easier to bill clients and get paid.

All teams can easily and quickly manage projects and collaborate with each other. Simple and easy to integrate essential work tools. Work together on a unique feed that organizes your work posts in a chronological order, similar to a social media feed. This makes it easy for everyone to browse through projects and tasks. You can forget about lost documents and the constant resending work. Attach important files and info to a post. Pin it so you can find it quickly. Engage with the team through comments and get their feedback. Schedule virtual or physical meetings with everyone. Add a location and video conference link using Zoom or Microsoft Teams integrations. You can even set up notifications to remind you of the event. Invite external teammates to collaborate on projects via email or link. This will make teamwork easy. Keep your work flowing whether you're on the web, desktop or mobile.

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Call centers face a significant challenge in providing the correct answers to customers' questions at the right time. Providing the right answers at the right time is crucial to the customer experience. Knowledge management can assist you in illuminating your path. Any question, at any time, from any device, can be answered. Lighthouse simplifies information discovery and cuts training and onboarding time in half. The Lighthouse call center knowledge database assists call center agents in expediting calls while avoiding inaccuracies.

Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl AI platform offers the perfect blend of service desk features, conversational or generative AI, business process automation, and an omnichannel communication environment. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

Consolidate a wide range of applications and services into a singular ecosystem tailored for your business operations by utilizing Bitrix24. With an array of tools such as an activity stream, group chat, calendars, workgroups, and various collaboration features, Bitrix24 enables efficient planning and timely execution of projects. It offers both online and on-premise solutions, complete with open source code access, making it highly versatile for teams of any size. The platform includes collaborative task management, time tracking, reminders, reporting tools, templates, task dependencies, and much more to enhance productivity. Recognized as the world’s most popular free CRM by user count, with over 12 million companies, it provides exceptional real-time support features that ensure customer satisfaction and loyalty. Additionally, users can effortlessly design stunning websites, landing pages, and online stores without any coding knowledge, and benefit from free domain names and hosting. For those who prefer more control, the self-hosted version of Bitrix24 is available, allowing businesses to operate directly on their servers. This flexibility makes Bitrix24 a comprehensive solution for modern business needs.

Modern cloud-based tools that improve communication and performance at all levels of your organization can transform your organization. Real-time progress for your organization ThinkTime is designed for speed. This includes quick deployment, easy integration with existing systems, and a user interface that is simple to use. Task Management Advanced tools to track, forecast, assign, and assign work more efficiently Audit of Store Converting store visits into actionable tasks Support Your in-store support teams receive faster and more effective assistance Communications Personal content to inform and engage your associates

Trello allows teams to work together more effectively and get more done. Trello's cards, lists, and boards allow teams to organize and prioritize projects in an easy, flexible, and rewarding manner. Trello can help your team stay organized, whether it's for work or a side project, or even the next family vacation. Trello cards allow you to dive into the details, adding attachments, comments, due dates and more. Collaborate on projects, from beginning to end. Let the robots do all the work! Automate your team's productivity with Butler. Eliminate tedious tasks from your to-do list. Trello can be used the way your team works best. Trello has the flexibility and features to suit any team's needs. Trello makes it easy to get your team started. All the tools and boards your team needs to succeed are gathered in one place. Integrate the apps that your team already uses into your workflow.

Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period.

Enhance, unify, and innovate your project management approach. Eliminate the hassle of toggling between Chats, Tasks, Docs, Calendars, and Meetings by consolidating everything into a single, robust application that connects your team and clients seamlessly. Develop a well-defined action plan for your projects while automating the tracking of your progress. Establish a visual timeline to visualize your overarching objectives and foster teamwork by automating updates as tasks reach completion. Effortlessly transition your projects, team, tasks, and files from platforms like Asana, Basecamp, ClickUp, JIRA, Trello, or Wrike! Nifty empowers your team to seamlessly continue from where you last paused, ensuring smooth transitions without disruption. Thousands of progressive teams rely on Nifty to harmonize their objectives, actions, and communication strategies. Move away from disjointed tools and manage your workflows with remarkable simplicity in one unified workspace. Experience real-time progress tracking with Milestones and elevate your project management to the next level. This shift not only streamlines operations but also enhances collaboration among team members.

Wimi has been helping teams win more opportunities for nearly ten years. It is the European leader for project management and online collaboration software. Wimi is a suite of tools that helps businesses stay in sync, increase team productivity, improve collaboration, and protect critical data. Top features include unified workspaces and a drive solution, team communication. File sharing, task management, file management, project calendar, video/audio calling, reporting, access rights management. Wimi adheres to the highest industry standards in security, including encryption and multi-factor authentification. Wimi is used by 55,000 companies every day. Start your 14-day free trial today!

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

PomoDone, which uses the Pomodoro™, is the easiest method to track your workflow. It also adds task management services. Track time: To keep track of how much time you spend on tasks, use Pomodoro™. Simple setup Do not create any tasks! Connect your favorite task management software and PomoDone will be available in just 3 minutes. More than 36 integrations with major task- and project management systems (including Trello and Asana, JIRA and ClickUp, Todoist and Google Tasks. Microsoft ToDo, YouTrack and others), automation systems (Zapier and Integrately, Integromat and Google Apps Script) as well as communication (Slack and Microsoft Teams). Have fun Simple things can lead to amazing results. 25 minutes work + 5 minutes rest. This is all you need to keep your mind sharp throughout the day. PomoDone will ensure that you never miss a moment. Desktop Apps for Apple Mac, Windows, Mobile Apps For iOS and Android, and browser extensions for Chrome, Microsoft Edge, are inter-synchronized in real time. Start t

ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.

Arrange everything according to your preferences with ease. Strategize, systematize, and monitor using a straightforward visual interface that adapts to your evolving requirements. Initiating your journey with Lumeer is as simple as jotting down a thought on paper. Connect various elements such as tasks, clients, projects, features, bugs, and invoices seamlessly. Each task and individual may have unique requirements that change over time. Design an ideal workflow to oversee and track your achievements while fostering collaboration among interlinked teams. The adaptability of the tool ensures it aligns with your team's current operations and scales alongside your demands. With customizable workflows, fields, views, and functionalities, you can tailor your experience to suit your preferences. Employ the appropriate tool to achieve the clarity necessary for making timely and informed decisions. Metrics such as duration, due dates, completion percentage, location, or color are easily interpretable. Additionally, assisted processing and formatting enable you to focus on what truly matters, enhancing overall productivity. By utilizing Lumeer, you can cultivate an environment where efficiency thrives and teamwork flourishes.

Are you looking for focused feedback? Our Forum provides an organized platform for your customers to engage with you and each other in a constructive manner. According to our analytics, this approach can significantly enhance customer involvement, gather valuable insights, streamline your operations, and boost your brand visibility. Monitor customer discussions effectively by transforming them into support tickets. All incoming emails can also be converted into tickets, allowing you to prioritize, categorize, and assign them to the appropriate team members. Store your solutions, alternative approaches, and best practices in your Treasure Box for easy sharing and for addressing recurring issues. This will aid your support team in improving response times and overall efficiency. Every customer deserves your focus and attention. With Live Chat, you'll be positioned to assist customers right when they need it most, fostering their loyalty and turning them into dedicated patrons. Additionally, by facilitating quick resolutions, you can create a more satisfying experience that keeps customers returning.

Information equates to influence, and applying that knowledge enhances effectiveness. Support teams possess the deepest understanding of customer challenges and the optimal solutions to address them, making a knowledge base an essential element of an organization's strategy for customer experience. This resource organizes common inquiries, product information, policies, and additional resources, providing valuable insights to both customers and support agents. Zendesk Guide, when integrated with Zendesk Support, functions as an intelligent knowledge base designed to assist your team in consistently refining content, ensuring it remains current, and delivering it to customers almost instantaneously. By utilizing a well-structured knowledge base, companies can not only enhance customer satisfaction but also streamline their support processes significantly.

Transform visitors into satisfied customers by streamlining communication through automation. Allow bots to take the initiative in engaging customers with tailored messages that cater to their context. Facilitate self-service options for optimal customer convenience and reduce support costs by utilizing knowledge base tutorials, comprehensive guides, advisory bots, and instant chat features. Ensure that every visitor has a pleasant experience that encourages them to return. Elevate customer interactions by employing engagement bots, a robust knowledge base, and real-time chat services. Accelerate the resolution of customer issues with a fully-equipped task management system while keeping everything organized and accessible for your team. Foster genuine collaboration in real-time as you automate interactions with your website visitors. Deliver content instantly to engage your audience effectively, promote your products through focused engagement strategies, and educate visitors about your offerings. Additionally, furnish your clients with content management solutions that bolster lead generation and enhance conversion rates through targeted interactions. This approach not only improves customer satisfaction but also drives business growth through effective engagement.

Rodeo is a project management tool that can be used by small and medium-sized businesses. It includes smart planning, budgeting, and simple invoicing. The platform eliminates scattered workflows to give you a complete 360-degree view of your projects. Project managers can quickly transform budgets into planning, and turn tasks into time activities with just a few clicks. Budgets can be divided into phases or time activities according to each project's requirements. You can create estimates and invoices right from the platform. Quickbooks can also be integrated with the platform. You can assign tasks by selecting team members based on their skill and especially to. Rodeo's built in time tracking feature allows users log the hours they spend on each task to help projects stay on the right track. Rodeo provides real-time, interactive insight that allows project managers and administrators to visualize the results of their reporting.

Specific requirements are key to what you want from your products and projects. Xebrio is not reinventing the wheel. We are instead revising the core of project management, starting with requirements management. We bridge the gap between changing requirements and evolving projects. Xebrio is an ecosystem that covers every stage of a project/product's lifecycle, from requirements to deployment. Xebrio helps teams achieve maximum productivity and ensures that your team works efficiently. Xebrio gives you all the tools you need to create a collaborative environment. It helps you streamline your project by bringing together your team, tools, data, and information. Features 1. Management of Requirements 2. Task Management 3. Project Milestone Tracker 4. Coverage for Test 5. Bug tracking 6. Project Release Management 7. Document Collaboration

Customer support software consolidates all your communication methods into a single, robust inbox. Enhance teamwork, automate interactions, and provide exceptional customer service all from one location. Resolve all your issues using just one streamlined inbox. Outstanding customer experiences begin with seamless communication. Elevate your productivity by merging all channels, fostering team collaboration, and establishing efficient workflows—all contained within one well-organized inbox. Gone are the days of toggling between screens and logging into various inboxes. Trengo seamlessly combines your preferred communication platforms into one centralized inbox. Whether it's email, WhatsApp, voice calls, or our proprietary live chat feature, all your communication streams are unified in one place. In Trengo, you can effortlessly direct conversations to the appropriate team member or user. By @tagging a colleague, you can add internal notes and collaborate effectively to address challenges. With a simple click, you can transition to your team chat for individual or group discussions, ensuring that our powerful live chat solution is always ready to deliver. This integration not only simplifies communication but also enhances overall team efficiency.

Gantter, a Gantt chart-based Project Management Software that allows you and your team create and edit project plans. It is fully integrated with Google. Gantter™, one of the most powerful CPM project management tools in Google Chrome Web Store, has all the power and features of top desktop project management and project scheduling software products like MS Project™, and all the benefits of the cloud. It can also read and write MS Project™, (.MPP) files. Gantter™, designed to give Google™, users the most natural Google Drive Editor experience. It features single sign-on, bidirectional task syncing between Gantter schedules and their Google Calendars. File storage on Google Drive™, Google Team Drive™, and collaborative real-time editing that feels natively like a native Google editor. You can even start a Google Hangout™.

VOGSY is the only Professional Services Automation (PSA), software designed for Google Workspace. VOGSY manages your services business from Quote through Cash using the Google Workspace tools that you use every day. Gmail, Docs, Sheets, and Drive all seamlessly integrate with VOGSY workflows, giving you and your team real-time collaboration capabilities that are unmatched by any other PSA. All this from the beautiful, intuitive Google interface they already know. Global B2B service companies trust VOGSY's quote-to-cash ERP system to ensure that their business runs more efficiently, profitably, and predictably. Plan, execute, track, and improve your service lifecycle. - Management of opportunities - Project planning and management - Resource planning and management - Task management Time and expense tracking - Invoicing & Billing - Revenue and resource forecasting - Real-time reporting and analytics

Alcea HelpDesk provides organizations with a distinct edge by promoting quicker response times, boosting efficiency, and ensuring proper attention to reported problems. This comprehensive tracking platform equips your organization with the tools necessary to enhance response times, elevate productivity, and effectively manage reported issues. The platform's workflow rules and ranking capabilities can identify and prioritize incidents or requests, allowing managers to access vital information needed for evaluating productivity and resource allocation. You have the flexibility to tailor the appearance of your system and gather information precisely as required. All user communications are seamlessly directed through the system, ensuring that submitters, assignees, and other stakeholders receive timely email updates. Additionally, managers and decision-makers can monitor the progress of issues or projects through customizable reports, all of which are accessible in real-time and entirely web-based. This level of customization and real-time tracking empowers organizations to respond proactively to challenges, ultimately enhancing overall operational effectiveness.

Transform the way you communicate with customers by utilizing an advanced AI-driven omnichannel platform that offers customized experiences tailored to the distinct needs of various businesses. This innovative solution helps you uncover new possibilities, turn visitors into loyal customers, and enhance overall satisfaction. Streamline your technical support process while managing a multitude of customer inquiries efficiently. Experience successful interactions through our real-time live chat feature, ensuring you remain in touch with your customers around the clock. Improve customer engagement significantly by providing them with easy access to essential information and allowing them to find answers independently regarding your products or services. You can enrich your platform by uploading helpful articles, tips, how-to guides, relevant video tutorials, and other valuable resources. Welcome a powerful tool that is always ready to assist, offering immediate answers to customer questions at any time, even when your support team is unavailable. With a simple drag-and-drop interface, you can effortlessly create your own chatbot tailored to your business needs, enhancing customer interactions even further. Your journey towards superior customer service begins here!

Enhance your customer connections using Re:amaze, a dependable online helpdesk designed to assist businesses in engaging and supporting their clientele across multiple communication platforms. Engineered for scalability, Re:amaze provides a comprehensive suite of tools that encompass live chat, email, and integrations with social media and mobile applications. Additionally, Re:amaze features important capabilities such as automated workflows, conversation permalinks, collaborative inboxes, public help centers, detailed reporting, FAQs, and customer satisfaction surveys, all aimed at improving overall user experience and support efficiency. By utilizing these tools, businesses can foster deeper relationships with their customers, ensuring enhanced interaction and satisfaction.

Oracle B2C Service delivers cutting-edge and prompt customer support through various preferred channels. This collection of integrated customer service tools utilizes artificial intelligence and machine learning to enable service teams to efficiently handle routine tasks, allowing them to concentrate on providing specialized and personalized assistance directly to customers. Ensure flexibility and immediacy in customer service while maintaining a human element across multiple digital platforms. Implement a range of self-service options, enabling customers to find the information they need swiftly and in a way that aligns with their preferences. Provide instant feedback that customers appreciate through an engaging, AI-powered interface. Seamlessly incorporate assistance options throughout your website, ensuring that customers can easily find help without any hassle. Additionally, allow users the freedom to engage in chat or search for solutions while they continue to navigate your site, enhancing their overall experience. This comprehensive approach not only improves customer satisfaction but also fosters long-term loyalty.

GoDesk makes it easy to give your customers the answers they need, faster than ever. Ideal email support tool for startups or SMEs.