BoldDesk Description
BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction.
BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes.
BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.
Pricing
$300 billed yearly.
Includes all the features:
Email ticketing
Knowledge base
Workflow automation
Canned response
Custom fields
Custom views
Custom domain
Custom SSL
Custom email templates
Custom ticket status
Web widgets and web forms