Vertask Description

Vertask.com is a cloud-based ticketing and helpdesk management system. Our state-of-the-art solutions will help you solve user requests faster and keep you organized. The complete solution includes ticketing, task management, as well as a knowledge base, asset management, contract management, and much more.

Pricing

Pricing Starts At:
$6 per user per month
Pricing Information:
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Vertask
Year Founded:
2020
Headquarters:
United States
Website:
vertask.com
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Media

Ticket

Ticket

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Chromebook
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Vertask Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Project Tracking Software

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking