Jitbit Help Desk Reviews

Jitbit Help Desk Description

Jitbit Help Desk is a helpdesk system that can be used both as a SaaS subscription or on-premises. It offers everything you would expect from a helpdesk, including email ticketing, livechat, knowledge base, chatbots, file attachments and a powerful automation engine that executes predefined tasks for you.

Pricing

Pricing Starts At:

$13 per month

Free Trial:

Yes

Integrations

View Integrations

Reviews

Total

ease

features

design

support

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Company Details

Company:

Jitbit

Year Founded:

2005

Headquarters:

United Kingdom

Website:

www.jitbit.com

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Media

Product Details

Platforms

SaaS

On-Premises

Type of Training

Documentation

Live Online

Customer Support

Phone Support

24/7 Live Support

Online

Jitbit Help Desk Features and Options

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

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