EvantoDesk Description

Simple yet powerful help desk software. No ticket IDs, no customer portal, and only personal emails for happy customers. Customers do not need to log in to any ticket numbers or portals. Instead, they receive a personal email. This allows customers to send their emails quickly and ensures that nothing is lost. Use @mentions and notes to quickly and easily collaborate behind-the scenes on any email. You can track metrics such as customer satisfaction scores and response times to help you understand your team's performance. Working with the team, re-typing old responses, working out who is responding to what, and making sure that nothing slips by the cracks are all tasks that can be done using email software. EvantoDesk is easy to use help desk software that will make you and your customers more productive and happy. Businesses across many industries trust EvantoDesk.

Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Evanto
Year Founded:
2014
Headquarters:
United Kingdom
Website:
evantodesk.com

Media

EvantoDesk Screenshot 1
Recommended Products
Top Rated Business VoIP Provider for 2024 for as low as $20/mo*! Icon
Top Rated Business VoIP Provider for 2024 for as low as $20/mo*!

Message, video, and phone on any device. Trusted by over 400,000 businesses.

- Includes 100+ Premium Features
- Unlimited Calling, Faxing, SMS, Conferencing.

Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

EvantoDesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management