OfficeAmp Description

It's easy to create an issue. OfficeAmp allows you to log your issue from anywhere. OfficeAmp assigns the issue automatically to the correct person and keeps you informed about the progress of your issue until it is resolved. Employees may have a question but don't know who to ask. OfficeAmp is the hub to help employees with any requests. You can keep track of all your needs in Slack and Teams. You can be notified about all tickets raised anytime, anywhere. You can create rules to route issues to different people and load balance work across your team. Run reports and track metrics. You can categorize and prioritize all issues so that you always focus on the most important. OfficeAmp is very easy to set up and train. Simply fill out the dashboard with questions and OA will become a formidable assistant.

Pricing

Pricing Starts At:
$1 per user per month

Integrations

View Integrations

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Company Details

Company:
Harmonize
Year Founded:
2017
Headquarters:
United States
Website:
www.officeamp.com

Media

Play Video OfficeAmp Screenshot 1 OfficeAmp Screenshot 2
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Product Details

Platforms
SaaS
Type of Training
Documentation
Videos
Customer Support
Online

OfficeAmp Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal