Telecommuting Can Be Bad For Those Who Don't 249
SirLurksAlot writes "An article up on Ars Technica reports on a study of telecommuting from the point of view of those who show up at the office every day. The study discovered that telecommuting can have adverse effects on the office-bound. Researcher Timothy Golden 'found that in-office employees took less satisfaction in their jobs and felt less of a relationship and obligation to their company as the number of telecommuting coworkers grew. In-office employees in his study became disappointed at having fewer and weaker relationships. They also got frustrated at a perceived increase in workload and difficulties that telecommuting can present to finishing projects and building strong working relationships.'" The article notes that telecommuting is "not an exact science." Some good insights in the discussion forum too.
I agree with this (Score:5, Interesting)
The question is, what can this tell us about how to successfully manage community-based open source projects?
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Re:I agree with this (Score:4, Funny)
You don't work with contractors a lot, do you?
First they commit their code, then you pay them.
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Re:I agree with this (Score:4, Funny)
In America, first you write the code, then you get the money, then you get the women!
Re:I agree with this (Score:4, Funny)
In America, first you write the code, then you get the money, then you get the women!
Don't be silly. Geeks don't get women!
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No, you put them on a cost plus plus pay scheme and pay them based off of project phasing. Then, since I work at a hospital, part them out after they are done.
Re:I agree with this (Score:5, Insightful)
Yes, if you don't get to telecommute, you may feel bad. I'm sorry. I feel bad when other people get huge pay raises that I don't get or when they get various forms of family leave for their own personal choices that I don't have or when the big-whigs get to fly around in the corporate jet and I have to spend two hours each way in commute. Life isn't fair and isn't always even.
I put in a lot of time working, simply because I have everything at my fingers here that I would have in the office, except I can put in extra hours any time of day or night that I want. I don't have to spend two or four hours commuting, either. I don't spend long periods of time chatting around the water cooler, either.
There are people who work hard and are productive and those who are not. Whether it's in an office or in a home office is not relevant.
Where I work, it wouldn't much matter wherever I conducted my business. Even if I work in the office, I am 1500 miles away from people on my team on the west coast and 1500 miles away from my boss and other people on my team who are on the east coast. Also, some of my team are in India. My colleagues and other people in the company that I deal with on a daily basis are spread throughout the world. West coast. Midwest. East coast. India. China. South America. Australia. Throughout the UK. Singapore.
The benefits to me are that I do not have to commute or sit in an uncomfortable office all day. The benefits to my company are that I can afford and am willing to put in far more time than I ever would before. For instance, I just put in a full week and today is one of my days off. I spent almost the entire day working. I won't be paid for it. I won't get anything out of it. I simply felt that we had a lot of things to get done and I could be of some benefit to my colleagues by helping out with the work load. I would not have bothered to shower, dress, go across the city to get to the office and spend all day in a noisy busy environment with people poking their heads over my cubicle walls. I think a lot of people would be more likely to adopt the "outside of 9-5 is MY time" philosophy and duck out the front door the moment the clock strikes 5pm than they would be if they could telecommute.
Again, that isn't most people. I'm just saying that is how some would react. In my experience - at least at my company - we have very dedicated people in every area regardless of how or where they work.
I also offer the company the added benefit that I am less upset when they don't had out pay raises for various reasons. After all, telecommuting does compensate for such things to a degree (though not infinitely, of course). And more than anything, I offer my company not only more work hours of my own accord, but faster response. When we are short-handed or otherwise have emergencies, they have the option of trying to get someone by phone or pager and ask them to get themselves together and come into the office. That could take a couple hours. Aside form the time they put in once they're there, it could involve three or four hours round trip. Or they could ping me and I can be working within a minute. From home.
I know that not all companies are globally distributed like mine, so they may have different experiences. I've simply found that we are spread about that whether I'm at a desk in the office or at a desk at home is irrelevant to the experience. After all, I've seen my boss in person twice in eight years. But I talk to him almost every day, thanks to email, phone and company-wide IM. And when one of our colleagues had a sad death in the family, the condolences were just as real and meaningful by those of us across the country as those sitting next to him and we were all eager to help cover him while he was gone for weeks to deal with the loss and everyone was equally concerned about him when he returned. Being across a desk from him or across two timezones from him was irrelevant.
Re:I agree with this (Score:5, Funny)
Re:I agree with this (Score:4, Funny)
Erm. Agree not to want children, that is. Not agree to the relationship.
Uh. Well, they agree to the relationship, too, obviously.
Yeah, mod me +5 creepy.
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Frankly, if the incessant chattering of humankind was occasionally interrupted b
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Re:I agree with this (Score:4, Funny)
Why is creepy a positive mod?
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Re:I agree with this (Score:5, Insightful)
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At my company the estimate is that the next contract with infosys they will be more expensive than local resources.
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Unfortunately, in my neck of the woods at least, telecommuting seems to have become a bad word. Workers who once had the option of working 2-3 days a week from home have now been demanded to come into the office. Off-site workers have been transferred off projects and into projects closer to their geographic location, or let go entirely. To even ask to work from home for legitimate reasons ("My kids are sick, and I'd like to be near them
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You realize, of course, that if you allow your employer to get away with this, soon it will become standard practice to deny telecommuters raises as a matter of policy. NEVER accept a lower raise for anything other than performance. Where you work should not impact your compensation; what you DO should impact your compensation.
Think about it. You say that you are able to put in more hour
The grass is always greener + why I do office work (Score:3, Interesting)
Anyway... I worked remotely, telecommuting, since 1996. Eventually I went full-time telecommuting -- even when I would come to "the office" I would be in a conference room, lunch area, etc., free to sit where I wished and work how/when i wanted (unless there was a specific meeting in progress). Last year I went to work in an office to do shift work as a system admin for a hosting company. Love it.
I still work on little projects and am planning
Re:The grass is always greener + why I do office w (Score:2)
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And, how is this productive? When I'm in the office, People drop by to chat... when I'm trying to get work done. People stop to ask questions, which then turn into half-an-hour conversations about how the Giants beat the Cowboys. Etc. Etc.
OK, so there's a lot of good comes from being social. OTOH, at a home office, I'm 'social' on IM and e-mail:
Perhaps looking at it the wrong way? (Score:4, Insightful)
I can't help but suspect that the whole low morale issue is created by those in the office feeling that they're not being treated so well as those who get to work from home in their pyjamas, and, as a result, resenting that they have to be in the office.
Generally with this sort of study (along the lines of 'ZOMG! Office workers costing billions by surfing Facebook!') the sponsors of the study are, coincidentally I'm sure, selling a 'solution' to the problem. So I'm kinda curious as to the intent of the study, the hypothesis that was examined and the assumptions/biases made as a result.
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Re:Perhaps looking at it the wrong way? (Score:5, Funny)
Hey, there's social rules and peer-pressure to consider. This is Slashdot, man; and here you're suggesting I could RTFA..? I'd be a laughing stock... ;)
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Also, a lot of people I know COULD te
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There is something to be said for those kinds of distractions provided they don't happen *all* of the time - they are a great team building exercise. This is especially true in stressful or creative environments.
Even discounting the fact that you're working
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I think it's a little more complex than that. There's a guy in the Purchasing department who handles almost all my contracts. He telecommutes 2 days/week and his schedule seems kind of random. But since he forwards his phone and responds to emails, it's
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Best Team I Ever Worked On Telecommuted (Score:5, Interesting)
We were the black project, Dave's crazy thing... building an internet service model in an organization that didn't even really see that much of a need for even computers from the get go. It was a tremendous amount of work but also a great deal of fun. It was a genuinely wonderful experience for me. We had a colorful team, filled with a bunch of just super people, and that's what really matters. If you've got good people, you are going to have a good team almost regardless of whether they are in the office or not.
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Teleworking works better for problems that you can and do structure around very sharply defined areas of responsibility and a great deal of a
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Say what? I do not think you typed what you meant to type, 'cause man, if you did... you're doing it wrong and I feel sorry for those poor, poor sun boxes.
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Look, I'm not the only person who's bullshit detector has gone off here. Never mind the fact that you've redefined your definition of "when the Internet was young" to 1998-2000 which is, in itself, laughable, but now you're trying to claim
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You're just lucky you didn't pick a pre-1995 time frame, that would have been especially funny. "I was using the ssh before the protocol was even written!!"
Anyway, good luck with whatever you're doing these days.
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You think that's bad? (Score:5, Funny)
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- Did you come to me because you are a shell script, me insensitive clod?
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Imagine how people will feel when they find out half of their "co-workers" are just shell scripts.
You tell my boss that I put in 1 hour of work a day setting up shell scripts that run for the other 7, while still getting more done than most of my coworkers, and I'll punch you in your ass.
Christ, they'd probably promote the script and put it in charge of me, then where would I be?
Re:You think that's bad? (Score:5, Funny)
The key difference being the perl scripts made sense to somebody, at least once, for a little while...
As an non-social nerd with a touch of the autism, (Score:5, Insightful)
I like working with my teammates, and don't mind a little small talk, but really...I'm here to make money not friends. The fact that I enjoy the work is a plus, but it's not super important to me. My home-time is spent doing things that most 'middle Americans' would find scary or offensive so I really don't want to mix my work/home lives.
Re:As an non-social nerd with a touch of the autis (Score:4, Interesting)
I've got a room in the house that is my office. (Score:3, Insightful)
Agreed on the in-person relationships (Score:3, Interesting)
At the company I work for, our main office is on the other coast. We're a splinter office (well an acquisition really) of about a dozen guys. The guys on the coast really don't have any idea where I'm at anyways. I've done several projects and never even seen the other guys on the team. I email them status and code, they email me requests.
And that's true at the office I'm in too when the project is in-house. Had a guy two cubes down from me get added to my project, and he had to ask me my name. He h
Re:As an non-social nerd with a touch of the autis (Score:5, Insightful)
I don't have autism and I'm not anti-social and I have absolutely no interest in making friends at work (I have discouraged it on Slashdot at least twice before). I'm there to get a job done and go the fuck home and spend time with my wife, dog and our friends that don't give a fuck about what we did at work.
I don't have any hobbies that make "Middle Americans" (I assume I'm one) uncomfortable but I honestly believe you work your shift and you go home. Once you're home you don't talk about work, you don't worry about work, and you certainly don't concern yourself with what you're going to be doing tomorrow.
Work isn't important enough to care about it that much. Do your job to the best of your ability and go home. Too many people have it backwards -- worrying about work at day and all night.
Re:As an non-social nerd with a touch of the autis (Score:5, Insightful)
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Re:As an non-social nerd with a touch of the autis (Score:5, Insightful)
It's the exact same dynamic that exists between men and women. Men who are desperate for women and who bend over backward to please women are despised by women. Women hate the "nice guy". And the corps hate the "nice employee" too for the same reason.
I know this from experience. When I was "nice", I got zero respect and my only reward was an ever-increasing workload and responsibility with the ever decreasing decision making power. So if something ever went wrong it was my fault, even though I had no decision making power to do it better or even just plain differently. I was a nervous wreck on hastening to take my place 6ft under with no other motivation besides fear. When I realized how pathetic that was, for me and for others around me (even for the corp itself), I changed and never looked back. I'd rather die free than be a slave.
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But absolutely true... Except for one caveat: cool new stuff. If you're making cool new stuff and showing it off, I find good rapport pretty easy.
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That seems to be the attitude of most people I run into outside of work, and I certainly respect their wishes.
However, after the first 5 years of work I had the opportunity to move to a new city and get a new job. I did a bit of goal planning and soul searching and really started asking what I wanted to do with my life. I
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Actively blocking work friendships just seems idiotic to me.
Why would it be impossible for somebody you met at work to ever become a friend? Are they really that fundamentally different from the friends you already have? You work there, so unless your friend are completely unlike yourself, why couldn't they?
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Re:As an non-social nerd with a touch of the autis (Score:2)
I think he has acute impingment of the funny bone. (Score:2)
* This too was a joke...nobody has proven that autism is hereditary in nature.
Replies are missing the point (Score:4, Insightful)
Read TFS (or TFA) again! This is NOT showing problems of telecommuters, it is showing problems of those who do not. It's saying that those who work in the office get worse as others start telecommuting, and that "the health, life, and work benefits for those who can telecommute are undeniable".
Makes sense to me (Score:2)
Everywhere I've worked, there have been a few people who, if they started telecommuting, would make my life easier. The people you flat out just don't like, get annoyed by, etc.
But that's always a small minority. There is the person or people I don't want to have to deal with, the people I really like and would really miss, then everyone else. While I would be quite disappointed if some of the people I really liked stopped coming in (and since I'm in IT I think they would be some of the people most likely
Response from a sometimes telecommuter (Score:4, Funny)
Benefits are certainly a mixed bag... (Score:5, Insightful)
The first 2-5 years of your employment can be a crucial component to the success of the rest of your career. I get the feeling that you most definitely want to be coming to work everyday. Certainly you may change tracks, jobs, or even fields down the road, but the business/social skills that you'll learn and more importantly, the relationships you will develop are very important and seem impossible to foster over the phone or a video conference. Spending time at your company's office means you are working, eating, and socializing (work and recreational) with your peers. You will undoubtedly discuss your interests both related and unrelated to your job that may lead to hundreds of different possibilites. For example, during a lunch break at the office with your friend you may have a discussion on a common interest technology that could lead to a startup. Or during an on-campus softball break you may find that a peer has a common interest or contacts in a different field altogether. Let alone the 'hands-on' communication needed to complete software projects, how in the world are you going to make these relationships and get these contacts when you are at home during the work week?
I'm not arguing that you can't be successful at your job telecommuting; certainly telecommuting may be beneficial for the truly brilliant people who can produce great code or make a sale to a client from the comfort of the home, but if you are that brilliant, imagine how much your peers would benefit from having you around more often to pick your brain?
Certainly for more veteran people who have 3 kids and live far from work, telecommuting can be a blessing and that is where telecommuting should be applied; experienced individuals who already have excellent communication skills and extensive experience in the industry. The benefits of increased productivity and the positive environmental impact are great positives.
As for disgruntled non-telecommuting employees left behind at work: I think a company that properly uses telecommuting has some sort of obligation to employees that don't telecommute to improve their office experience. The company should be saving a good amount of money from reduced operating expenses because fewer employees are on campus and increased productivity from those who telecommute. Certainly some of this savings should be put to use for those who still commute to work; improve their work experience by having more benefits on campus; drinks, food, recreation, and public transportation or company shuttles. Certainly these services should be simpler to implement on campus if more employees telecommute and would certainly be appreciated by those who still come to work.
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self-selected bunch (Score:3, Insightful)
Stuck in the office because everyone else ran away (Score:5, Insightful)
It seems like a bitter opinion and it is. Corpolitics and the need to regiment and formalize everyday activities that had little to do with the task at hand drove me out of the industry and have kept me away. It is no wonder that other studies have shown people to be happier, more productive workers when they escape the micro-managerial tyrants and sycophantic coworkers that routinely bog down the average office workday. That this study shows that those left behind are sad pandas when everyone else takes their toys and goes home rather than play with them is no surprise.
Re:Stuck in the office because everyone else ran a (Score:2)
Re:Stuck in the office because everyone else ran a (Score:3, Interesting)
Re:Stuck in the office because everyone else ran a (Score:2)
What a bitter and twisted attitude to have. Some people like going into work because they enjoy the office socialising and feel isolated if they are to stay at home. To brand all people as "needy" and "politics-playin
Telecommunicating redistributes types of work! (Score:3, Interesting)
With the way that telecommuting has taken hold, it's often the case that the work that needs to be done by department XYZ hasn't changed... but that there are some things that are difficult from remote offices. This means that those parts of the new telecommuter's job will have to be moved to an in-office employee. So yes, it makes sense that telecommuting comes with this price.
The real question is whether companies use telecommuting as a reason to change processes, such that it isn't just redistributing work, but changing the nature of the work itself. Since this article just refers to a single company, it's pretty clear that they haven't thought about redefining processes -- just reassigning work and locations. But hopefully more companies are as they move down this road.
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Educational microcontroller kits for the digital generation. [nerdkits.com]
Yes, it is a kind of jealousy or envy (Score:2)
I think the size of the organization has a lot to do with it. The larger the company, the more deadwood there is. Those are the people we are talking about.
Small places can't afford slackers, depending on the business model they could be a 100% virtual company (i.e. all telecommuters).
Larger, more established places tend to attract pointy haired bosses, 9-5'er clock-punchers and others just doing the minimum to skim by. They a
In-office interaction? I'd prefer it out-of-office (Score:2)
I would like to say that I've seen many companies where people work together 40 hours a week, see each other every day, talk all the time about work problems, are usually stressed up. But never meet outside of the job, be it for a beer on Friday after work hours, or for a weekend barbecue. Is that the interaction people miss when telecommuting?
I think it's way more productive to have people working from home on the daily basis, but meeting regularly (bi-weekly, monthly) to do something fun, be it go to a
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Comment removed (Score:4, Interesting)
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1) How far away does the employee live
I don't think how far away an employee lives should enter into it at all. I have worked with several colleges who have insisted on telecommuting/coming late/leaving early because they 'live so far away'. I always ask them - didn't you know where the office was? When you came in to interview didn't you pay attention to how far away you lived?
If a long commute was a problem, why did you take the job??
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I think it all depends on three things:
1) How far away does the employee live
2) How well can you trust them to do their work
3) Can they do all of their work from home, and if not, will the come in and do what they can't in the office
In my experience, with my job (I work for a large telecom's internal support desk) 1 & 3 are never factored in. We have people who work three hours away from the nearest office and refuse to come in. It's a great deal of fun when they've been using cached logins and get dropped from a domain, or when their PC just dies and they need to coordinate for days with our field support.
Our telecommuters work from Bangalore (Score:5, Informative)
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Despite some correction, the cost of living in the US (particularly Silicon Valley) is going to be significantly higher than the likes of Bangalore for the foreseeable future. The only way to compete is to do a better job - speaking the language as a native rather than a second language is a start.
Can't (intuitively) aggree (Score:2)
Introverts and extraverts (Score:5, Insightful)
Seems to me, the article talks about the effect telecommuting had on the extrovert. Well, sure. I can absolutely see where the lack of an audience is going to be a total bummer for the extrovert.
But us introverts say a prayer of thanks when the telecommute offer comes in.
The study is probably a little bit skewed, in that extroverts want to come to work, so that they do get their audience. When offered the telecommute, the extroverts probably turned it down.... Yes, they were left behind. And sure, they may be more lonely now. But given my 'druthers, I'd rather the extroverts work in Sales.
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I've found that, in a lot of situations, people working around each other do better work than they do working alone because they tend to rub off on each other. They pick up things from each other - be it random pieces of useful information, the desire to learn something, or a more positive attitude about the day (unfortunately, the opposite is also true. One downer can suck th
Uneven Work Distribution (Score:3, Insightful)
Incompetent management aggravates the situation by failing to protect the office staff from disturbances and trivial tasks. Worse yet, some bad managers are the source of such disturbances, grabbing the nearest person to handle undesirable tasks. This results in resentment from the office employees.
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Then there is the case where remote employees get to do whatever they want and get away with slipping deadlines and all sorts of excuses because management does
N=1, how scientific (Score:2, Insightful)
Where's Farks "Obvious" Tag When You Need It? (Score:2)
Lets look at it from another POV (Score:2, Insightful)
er.. so? (Score:2)
"Wealth makes poor people feel bad!"
"Food considered demoralizing to the starving."
"Being smart considered embarrassing to those who aren't."
Duh.
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Well, that one is so obvious it's got to be wrong.
In other words (Score:3, Insightful)
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