Best IT Management Software for Microsoft 365

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

Start running backups and restores in less than 15 minutes! Comet is a fast, secure all-in-one backup platform for businesses and IT providers. You control your backup environment and storage destination (local, Wasabi, AWS, Google Cloud Storage, Azure, Backblaze, or other S3 storage providers). Our software supports businesses across 120 countries in 13 languages. Test drive Comet Backup with a 30-day FREE trial!

Spanning Backup delivers powerful and easy-to-use SaaS Data Protection for Microsoft 365, Google Workspace, and Salesforce. Administrators and users can restore data and get back on track in just a few mouse clicks. Spanning makes backup simple with an easy-to-use setup and an intuitive interface. This means that there are no costly training costs, no complicated installation or configurations, and no headaches. What's more? Administrator intervention is not required -- users can easily restore their data, so administrators can continue to work on critical tasks.

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. Planfix’s platform combines task and project management, CRM, sales, marketing, production, logistics, support service, accounting, and HR in one full-featured solution. Data is seamlessly transferred from one team to another - for example, a transaction at the implementation stage becomes a project and then is transferred to support. Planfix is equally well suited for businesses and non-profit organizations, public associations, or any other group of people working towards a common cause. Trusted by 7724 companies, automates business workflows of more than 68 000 users.

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Interact is a global software company providing intranet software to more than 1.7 million users in over 1000 organizations, including Levi's Domino's and Sony PlayStation. Our enterprise-grade software is combined with our in-house professional services to solve communication and engagement problems. We are focused on building strategic partnerships with our customers. Interact has offices in New York and London, London, Manchester, and operates throughout North America and EMEA.

Identity is complex. It is important to deal with it. Rapidly integrate authorization and authentication for web, mobile, legacy, and legacy applications to allow you to focus on your core business. Many people believe that identity is too expensive and can't be saved. Auth0 users see a positive impact on their bottom line. You can authenticate users across all your applications using your own secure, standards-based, and custom unified login. Users are redirected to a central authorization site with Universal login. The authentication takes place on the same domain that the login. This increases security and protects against attacks like phishing or man-in-the middle. OAuth 2.0 recommends that native applications should only use external user agents (such the browser) for authentication flows. Universal login allows you to do this securely while also enabling SSO.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

Kandji, an Apple device management (MDM), solution, was created exclusively for IT departments in organizations that use Apple. Kandji is a cloud-based platform that centrally manages and secures your Mac, iPhone and iPad as well as Apple TV devices, saves IT teams hours of repetitive, manual work. It also includes 150+ pre-built automations and apps.

6,000+ companies trust Files.com to automate and secure business critical transfers. We obsess about security, compliance, reliability, and performance so your critical business processes just work every time. Easily manage any transfer flow without writing scripts or code, and onboard workloads and partners effortlessly. We support standard file transfer protocols (FTP, SFTP, AS2) for working with external partners and also provide native apps for high performance internal transfers. As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free. Our InfoSec Program is audited annually by Kirkpatrick Price, a leading information security CPA firm. Our audit covers the scope of the entire Files.com business (not just datacenter operations) and names Files.com specifically. Beware of smaller competitors who try to pass off someone else’s audit as their own. Technical capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine enterprise identity (SSO) integrations, configurable password and session policies, and a perfect “A+” score from Qualys SSL Labs.

Hundreds of companies and millions of employees use Axero’s intranet software to communicate, collaborate, manage tasks and events, organize content, and develop their company culture.

ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.

Trust in the reliability of SBSA Technology's EDI and API automation, which serves as a powerful synergy for the supply chain industry. Experience the benefits of automating order fulfillment, logistics, operations, and processes in a single platform. The SBSA order management module caters to both small and large businesses, offering an ideal solution. If your company utilizes proprietary software, the SBSA EDI VAN Cloud solution is the perfect choice. With flexibility as a core principle, SBSA is ready to assist you with API integration or any EDI requirements you may have. Leveraging business automation can empower your company to scale effectively, increasing productivity, cost efficiency, and operational effectiveness. Feel free to reach out to us to explore our consulting services. As security is paramount, we facilitate secure document communication using AS2 or SFTP encryptions. Rest assured, our systems are designed to ensure compliance with all retailers, preventing any additional non-compliance fees.

deskbird is the workplace management app that puts employees first. The platform provides a smooth and user-friendly experience, allowing users to easily check the office's occupancy and adjust their schedule accordingly. With just 2 clicks, you can book a desk on a mobile, desktop, Slack or MS Teams app. That's why employees love it! Over 5,000 offices are already using deskbird globally. Clients like AON, Unicef, Vitra, Heineken, and ThyssenKrupp trust deskbird to implement desk booking, deskbird is 100% GDPR compliant (ISO 27001 certified) with all the data being hosted and processed in EU. A simple yet powerful software solution like deskbird lets you manage hybrid work model successfully.

NeoCertified secures sensitive information via our secure email app across our versatile Cloud-based platform. It works on any web browser through Microsoft Office 365/Outlook plug ins and Gmail integration. You can also download the iPhone + Android mobile apps directly to your mobile devices. Since 2002, we have been providing federally compliant, secure mail solutions. We have helped businesses send and get secure emails from any web browser or mobile device. NeoCertified works with all email providers, giving businesses the flexibility and guaranteed protection they need.

Freespace has been at the forefront of workplace design and technology solutions since its establishment in 2015. Distinguished by its innovative approach, Freespace stands out in the market as the sole provider of a fully integrated and end-to-end workplace and sensor technology solution. Freespace tackles common workplace problems like excess real estate, fluctuating capacity, and suboptimal workspace design. It provides insights into workplace data, interactive solutions for hybrid work, and tools for enhanced space efficiency and sustainability. Freespace is known for its expertise in workplace analytics, sensors, employee apps, signage, and space management. Our platform meets all customer needs without relying on outside integrations. With Freespace, organizations can make space for more efficient, productive, and dynamic workplaces.

SpamTitan email security protects businesses, schools, smbs and MSPs from spam. SpamTitan email security protects against spam, phishing, day-zero attacks and viruses, malware, ransomware and other threats to email. It helps to control mail flow, clean it, protect against spam, and protect against unwanted email. We offer easy-to-use, yet powerful email security for businesses, smbs, and MSPs that is Office365-friendly. SpamTitan Email Security is available for a free, fully supported trial. SpamTitan – Premium functionality included * CEO Impersonation protection * Spearphishing Protection/ Phishing * Link analysis * Full Sanding * Zero Day Attacks protection * Mail Spooling * Spoofing protection * Ransomware and Malware Protection * SPF/DKIM/DMARC checking * Encryption * Fully multi-tenant environment * Ability to rebrand entire UI * Full REST API * Set up documents and support SpamTitan Email Security is the best solution in the G2 Crowd Email Security. Start your free trial today!

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Powerful Inline Phishing Protection for M365. Harness the power of AI and our LLM to defeat phishing. PhishTitan is next generation inline phishing protection and remediation, powered by TitanHQ, the global leaders in email cybersecurity. Our learning model and AI integrates directly with Microsoft 365, both catching and remediating sophisticated phishing and BEC attacks that Microsoft misses. It provides users with in-the-moment warning banners to help them decide whether an email is malicious or safe, continually enhancing the human firewall. Post delivery remediation (PDR) allows you to remove all of these phishing emails from your users inbox removing risk instantly. The removed email goes to the junk folder. Our curated and unique email threat intelligence data is unmatched in its simplicity, visibility, coverage and accuracy. Risk free deployment in 6 minutes. PhishTitan will filter your email to identify phishing threats and protect your users and business. That’s how you avoid that one wrong click that can lead to disaster – all it takes is 6 minutes!

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

Ravetree, an award-winning work management platform, empowers teams to deliver work quicker, be more informed, spend less time looking for information, and is faster than any other software. Ravetree is a software platform that allows companies to manage their resources, projects, and creative workflows from one place. Ravetree makes it easy to move between applications to find the right information, use cumbersome spreadsheets, or enter the same data multiple times. Ravetree makes it easy to get the job done!

As a global IaaS solutions provider, phoenixNAP helps organizations of different sizes meet their IT performance, security, and scalability needs. Delivered from strategic edge locations in the U.S., Europe, Asia-Pacific, and Latin America, phoenixNAP's solutions are globally available, enabling businesses reach their target locales. Its colocation, HaaS, private and hybrid cloud, backup, disaster recovery, and security services are available on an opex-friendly model, providing flexibility and cost-efficiency. Based on world-class technologies, they provide redundancy, security, and advanced connectivity. Companies of all verticals and sizes can leverage phoenixNAP infrastructure for their evolving IT requirements at any stage of growth.

Smart, efficient, anonymous People Counters & Analytics to the real world. Our solution allows for easy deployment, capture, analysis, and reporting of the number people who enter a physical place. Optionally, we can also capture and report occupancy in real time. We assist Retailers, Universities, Casinos, Places of Worship, Office Buildings, and other industries in analyzing and taking action on their people traffic trends. We offer a special package for retailers to measure performance on traffic, including conversion rate and service levels. Our direct integrations make it easy to combine POS data with staff data. The Retail Equation simulator lets users run simulations to improve sales. It can also be used as a learning tool to understand how traffic, staffing, conversion rates, and quality service relate.

ADManager Plus is an easy-to use Windows Active Directory (AD), management and reporting solution that aids AD administrators and help desk personnel in their day to day activities. The software has a web-based GUI that is intuitive and central. It handles complex tasks such as bulk management of user accounts, other AD objects, and delegate role-based access for help desk technicians. It also generates a comprehensive list of AD reports, which are essential to satisfy compliance audits. The Active Directory tool also includes mobile AD apps that enable AD technicians and administrators to perform user management tasks on the go, right from their mobile devices.