ServicePilot's goal is to provide a clear view of IT and applications. This includes security, availability, and performance. Maintaining applications in perfect working order in a secure and high-performance environment is a challenging problem for teams. This is a difficult task in an age of agile development, frequent changes and rapid evolution, as well as increasing complexity of information system architecture. Many things have changed in IT since their introduction: Cloud computing is now the standard, mobile devices are more powerful, the Internet of Things grows more rapidly, and micro-services, containers, are changing how applications are built. These changes are causing new requirements, and the old tools will have a hard time adapting and will not be sufficient. New monitoring tools are required. The infrastructure, network, and storage must be taken into consideration as applications cannot function without them.