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Microsoft at the Tipover Point

Posted by CmdrTaco on Sun Dec 28, 2003 12:10 PM
from the yeah-right dept.
David Gerard writes "In the wake of Microsoft's first flat quarter, The Inquirer brings us The IT Industry Is Shifting Away From Microsoft - Linux is being taken seriously, Microsoft is not trusted and our favorite monopoly is finding it harder and harder to compete with 'free.'"
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  • Oh shit! (Score:4, Funny)

    by Quasar1999 (520073) on Sunday December 28 2003, @12:12PM (#7822038) Journal
    You know what this means right? We've backed Microsoft into a corner, so now it's going to pull every dirty trick in the book to get it's profits back...

    No, really, I wouldn't put it past them... Wonder what technology area they're going to monopolize next? Tivo looks prime for the picking... ;)
    • Re: Oh shit! (Score:5, Insightful)

      by Black Parrot (19622) on Sunday December 28 2003, @12:22PM (#7822087)


      > You know what this means right? We've backed Microsoft into a corner, so now it's going to pull every dirty trick in the book to get it's profits back...

      And this differs from their previous behavior, how?

    • Re:Oh shit! (Score:4, Funny)

      by DrLZRDMN (728996) on Sunday December 28 2003, @12:30PM (#7822127)
      Wonder what technology area they're going to monopolize next?
      Embeded systems in vaccum cleaners, aiming for the market of products that don't suck.
    • Re:Oh shit! (Score:5, Insightful)

      by dmccunney (715234) on Sunday December 28 2003, @04:52PM (#7823557)
      The Inquirer's article is interesting, but the underlying forces have little to do with open source, and have been building for years.

      For years, Microsoft was the classic "growth" stock. MS revenue and profit regularly posted double digit gains and beat analyst expectations. As a result, the value of MS stock soared into the stratosphere, making Chairman Bill Gates the richest man in the world based on the value of his Microsoft holdings, and making millionaires of many Microsoft employees. Growth companies don't pay dividends: they plow thier profits back into the company, and people invest in them because they expect the value of the stock to go up.

      What happens when your company hits the limits of its growth? The dilemma MS faces is its own success. They own 95% of the desktop world. Almost everyone who _can_ use Windows and Office _does_ use it. They won't get continuing double-digit increases in revenue and profit from thier core business, because they've saturated thier market.

      They've managed to narrowly beat revenue and profit estimates the past few years, but if you look closely at thier numbers, they _haven't_ done it from sales of Windows and Office. They've done it from gains in and returns on thier investment portfolio. MS has something like $49 billion in cash and short-term securities, and is getting an increasing number of complaints from investors that they ought to start returning some of that cash hoard to investors in the form of dividends.

      Microsoft is in transition from a "growth" company to a "mature" company. Mature companies generate large amounts of cash, but _don't_ show tremendous growth. If it _doesn't_ show tremendous growth, the value of MS stock will drop out of the stratosphere, and folks whose wealth depends on the value of their MS stock won't be happy.

      The challenge Steve Ballmer faces as MS CEO is to somehow support the value of MS stock while looking for huge new markets MS can enter and dominate to continue its growth.

      So yes, you can look for MS to use any means it can to generate revenue and increase profits. But we didn't back them into a corner: they did it to themselves by becoming _too_ successful.
      ______
      Dennis
      • Re:Oh shit! (Score:5, Interesting)

        by cmacb (547347) on Sunday December 28 2003, @06:56PM (#7824183) Homepage Journal
        "The Inquirer's article is interesting, but the underlying forces have little to do with open source, and have been building for years." ...

        "What happens when your company hits the limits of its growth? The dilemma MS faces is its own success. They own 95% of the desktop world. Almost everyone who _can_ use Windows and Office _does_ use it. They won't get continuing double-digit increases in revenue and profit from their core business, because they've saturated their market."


        Good point, but you are only partially right. MS has saturated the US market for sure. The world market is just starting up in many places, and if MS could count on similar success in China, Brazil, India and so on they would be able to run their ponzi scheme a lot longer. The existence of Open Source, finally has presented a barrier through which they will not pass unchanged. Had Open Source been more prevalent back in the OS/2 vs Windows days I'm not sure we would still have a Microsoft any more. As it is, thanks to their war chest, they still have an opportunity to mutate themselves into something else.

        I wouldn't be at all surprised to see them do a merger with someone like Dell to get into hardware and with one of the remaining big consulting companies to try and become a body-shop powerhouse. That is, of course if the government will allow them to do it. They will lose to Sony and friends if they keep pounding on the consumer electronics door. With margins like they are used to they just don't have a chance. Really, with the exception of the dirty tricks they pulled to create the Windows and Office monopolies Microsoft's history reads like a comedy of errors.

        Basically Microsoft needs to once again go head to head with IBM. If they can't manage to do so they will simply start to evaporate. I'm not too sure they will be able to change fast enough to make a difference. That $40B will go fast.
      • Re:Oh shit! (Score:5, Insightful)

        by gaijin99 (143693) on Sunday December 28 2003, @01:24PM (#7822373) Journal
        The bigest concern is software lockin with patents and DMCA. Making Linux illegal would be MS dream.
        That's the real kicker, isn't it? Now that Phoenix has signed on to "Trusted Computing" we are facing the very real possibility that the next generation of hardware (and MS OS) will have a very difficult to break content lock in. I doubt they'd do anything as blatient as making Linux impossible to run, but it'd have to run in "Non-Trusted" mode, MS webservers wouldn't serve to a non-trusted computer, movies, sounds, and images built with "trusted" packages won't open on non-trusted OSes.

        Its likely that a group of hackers would crack it, and allow Linux to open the "secure" content, but that would be illegal, which kinda kills the idea of Linux as an OS for the masses...

        This is the real threat, and considering MS's history I really do think they'll try it. OpenOffice can open Word files? No problem, DRM them and poof, no more (legal) OpenOffice. Legal doesn't much matter to you and me, I figure that if I've bought the content I can bloody well open it on the platform of my choice; but legal does matter to corporate adopters. If they can't *legally* open the MS Word document sent to them, they'll leave Linux, its that simple. And, ultimately, legal does matter to us, if we're forced to run pirate than we are open to lawsuits, arrest, etc. The DMCA must be overturned.

        • Re:Oh shit! (Score:5, Insightful)

          by Deusy (455433) <charlie@nospAM.vexi.org> on Sunday December 28 2003, @02:04PM (#7822593) Homepage
          Now that Phoenix has signed on to "Trusted Computing" we are facing the very real possibility that the next generation of hardware (and MS OS) will have a very difficult to break content lock in. [Linux would] have to run in "Non-Trusted" mode, MS webservers wouldn't serve to a non-trusted computer... ... This is the real threat, and considering MS's history I really do think they'll try it. OpenOffice can open Word files? No problem, DRM them and poof, no more (legal) OpenOffice.

          You are forgetting something - making the classic American mistake. America != The World. In fact, America is a minority when it comes to population.

          The world is techifying. The most populace countries (China, India) are quickly arming their preverbial IT armies.

          Your stupid DRM laws won't apply to us, the rest of the World. We don't care for them. We'll buy non-DRM hardware and run non-locking software on top of it. The large hardware companies would be mad to turn against us since we outnumber you, ooo, by about 32 to 1 or so.

          I know we (the rest of the world) are all not rich yet. But the balance of power is shifting - just check your outsourcing statistics.

          There is only a small degree to which American laws can be used to consolidate Microsoft's position. Microsoft knows it cannot ignore the rest of the world because it is the bigger market and the future market is a global one. Microsoft maintaining a global monopoly is a whole other ball game and one they are starting to lose.
          • Re:Oh shit! (Score:5, Interesting)

            by Urkki (668283) on Sunday December 28 2003, @02:18PM (#7822700)
            It's perhaps ironic that China might become the beacon of freedom in computer software, when corporate America tries to tighten it's stranglehold around American (and even European) courtrooms...

            I just hope they are far enough in the road to general freedom, that even if the "regime" of China decides they want to go back to hard line Communism, they can't any more...
          • Re:Oh shit! (Score:5, Interesting)

            by Tablizer (95088) on Sunday December 28 2003, @02:22PM (#7822739) Homepage Journal
            Your stupid DRM laws won't apply to us, the rest of the World. We don't care for them.

            What if big multinational corporations strong-arm governments to give in? This is why some countries have accepted large parts of the stupid US software patent system.

            It will be an interesting fight.
          • Re:Oh shit! (Score:5, Insightful)

            by Alsee (515537) on Sunday December 28 2003, @04:15PM (#7823356) Homepage
            We'll buy non-DRM hardware

            Trusted Computing is subtle and insidious. If you have "non-DRM hardware" pretty much all that accomplished is that YOU get locked out. You can't run any of the new software. You can't use any of the new files. You get locked out of more and more websites.

            Non-DRM hardware is like a speakerless computer. The "new enhanced" computer can do everything the old computer can do. There is no reason NOT to buy the computer that has free speakers (or DRM) attached, you can just leave the speakers (or DRM) turned off and it works just like a "plain" computer. Of course if you leave the DRM turned off you get locked out of all of the new software, new files, and new websites. Ultimately you may end up locked out of the internet.

            As for other countries, either they adopt it or they get locked out of all sorts of things. I'm pretty sure they are also planning on having each country run its own "Root Of Trust". Most countries will absolutely JUMP at the chance to have that sort of power over all of the computers in their country. The Digital Imprimatur [fourmilab.ch] is a long read, but it contains an excellent description of how seductive Trusted Computing can be for any government.

            I certainly HOPE that there is a massive rebellion against Trusted Computing, but do not underestimate the threat! They have a very very plausible route to conquering the world with this crap. In many ways it is exacly like Microsoft's notorious "Embrace and Extend" tactic. The new Trusted Computers will "embrace" ALL existing software and files and websites. It then "extends" new software files and websites. For anyone who goes along with the change everything "just works", all old stuff and all new stuff. Anyone does not go along with the change begins suffering more and more as they run into more and more "new stuff" that doesn't work. They get error messages when they try to instal new software. They get error messages when they try to open new files. They get error messages when they try to view a new website. They get error messages when they try to read E-mail. Error messages saying that they have "old" and "obsolete" hardware. Messages telling them they need to "upgrade".

            Most people are not techies, they don't understand anything about Trusted Computing. They just want the damn computer to work. When they start downloading free music files and they get error messages about their hardware, they don't care why they are getting errors, they just want it "fixed" so it will work. They will choose the new "enhanced" computer because that is the only one that can play the free files. That is the only "fix" to be able to play all of the free music and stuff they will be offered.

            -
        • Re:Oh shit! (Score:5, Informative)

          by hendridm (302246) * on Sunday December 28 2003, @02:40PM (#7822866) Homepage

          > Its likely that a group of hackers would crack it, and allow Linux to open the "secure" content, but that would be illegal, which kinda kills the idea of Linux as an OS for the masses...

          In the near future we will have two kinds of platforms. One platform will be a fully integrated appliance that runs Windows in DRM-nightmare mode with BIOS lockin. These will be for those who just want a computer to type letters and check e-mail. They will use it like they use their microwave. Microsoft will take care of all updates and security configuration, and they will track your usage and use it for marketing purposes.

          The other camp will be composed of business users, hackers, and those curious enough to want to do more with their computer than what the manufacturer tells them to. These people know the importance of firewalls and updated antivirus. The computers they use will not draconian DRM and BIOS locking (at least not in a way that isn't able to be disabled). They will likely be using an OS other than Windows, since Windows will require trusted hardware (except possibly some small business who use their work machines to do little more than they would do at home). This camp will likely run a Unix variant and Mac OS X (assuming Apple doesn't do something really stupid).

          You and I will run *nix/OS X at home, and our parents will send us e-mail on their Windows media centers (or better yet, Windows Embedded) that are plugged into their HDTV.

        • "Now that Phoenix has signed on to "Trusted Computing" we are facing the very real possibility that the next generation of hardware (and MS OS) will have a very difficult to break content lock in. I doubt they'd do anything as blatient as making Linux impossible to run, but it'd have to run in "Non-Trusted" mode, MS webservers wouldn't serve to a non-trusted computer, movies, sounds, and images built with "trusted" packages won't open on non-trusted OSes.

          Its likely that a group of hackers would crack it, and allow Linux to open the "secure" content, but that would be illegal, which kinda kills the idea of Linux as an OS for the masses... "

          Ok, a bit of background. I wrote that story on the Inq that is the topic here, and as part of my job, I have been following the Trusted Computing/Palladium/whatever very closely. It isn't that bad. The technology is not evil, and it won't lock you out. The technology simply is.

          Before you go blathering on and on about how linux won't run on it, or it will be a bitch for the average user to port, I hate to tell you, but Linux was up and running on a 'trusted' platform at IDF this fall. Intel wants it, IBM wants it, and so does everyone else. It is already there, don't lose any sleep over this any more.

          That said, the whole idea is stupid, unworkable and won't achieve anything that they are aiming for, but that is for a totally different reason. If you want a great example of how people don't get it, go watch the fall '03 IDF keynote, it is probably on the Intel web site somewhere. You will understand how they missed the mark (A big wet kiss to the first person to link it in a comment).

          Now, if you want evil, and I do mean evil, that IS meant to lock you out, look to EFI and the new bootloaders. That is where MS is going to try to cut linux off at the knees, or maybe already has. I am working on this story, but it is slow going. Be very afraid of EFI people.....

          -Charlie
          • A few years ago, I worked at HP on EFI firmware for IA-64 machines. Like all technologies, it can be used for good or evil.

            EFI, short for External Firmware Interface can be described as BIOS on steroids, combined with MS-DOS. It's a programming API in firmware used specifically for low-level hardware configuration and bootstraping of OSes. It comes with a command shell that looks much like MS-DOS - it reads FAT filesystems, runs a TCP/IP stack, lets you manipulate files from the command line, set up scripts and execute programs. For the most part, these programs do things like boot OSes (from disk or network), splash screens & hardware configuration. I personally have seen Linux boot through a version of LILO hacked for EFI (though that was three years ago). It's much more flexible than the PC-style BIOS for such things. For those of you with Unix backgrounds, it's somewhat like the firmware in PA-RISC workstations that normally bootstraps HP-UX.

            It isn't much of a stretch to suggest EFI can be used to set up Trusted Computing software or DRM, and even to lock out software that the Powers That Be consider to be undesireable, by running an initdrm program in the boot script just before it executes the hwconfig, splashscreen or bootos programs. As I said, EFI can be used for good or evil. EFI can be used for this, but doesn't have to be.

            I personally doubt EFI will be used to cut off Linux, since a lot of the big players like HP and IBM have too much at stake to let themselves be shut out.
  • by Rahga (13479) on Sunday December 28 2003, @12:14PM (#7822047) Homepage Journal
    It's an extended holiday, and any opinion peices you see during these days are little more than weak efforts to fill a quota. I would also assume that this article was posted on slashdot to fill a similar hole.

    • For the record (Score:5, Informative)

      I wrote that piece because I wanted to. I have a bunch more to write, and some that I have already written. One got slashdotted yesterday in fact. I am under no pressure, deadlines, or quotas, and as far as I know, the Inq doesn't do that. I just happened to have free time, and no news to report, so I did a lot of the stories that I have not had time to do recently.

      -Charlie
  • Well... (Score:5, Interesting)

    by ivern76 (665227) on Sunday December 28 2003, @12:15PM (#7822051)
    On one hand, I'm breaking out the wine for a little celebration. On the other, this is the Inquirer we're talking about guys. I might save the bottle for when a reliable source follows up this story.
    • Come on now people, companies go through good times and bad times, and I wouldn't count Microsoft out so easily -- especially since our point of fact is from The Inquirer. (The most reputable source for news since man put script to paper.)

      Moreover, let's keep in mind, Microsoft is a heavily diversified company with an overwhelming monopoly to weild, and thye've taken losses in some very touchy areas -- especially the home entertainment business. Their business on a whole may be flat, but some parts of their business doing AMAZINGLY well.

      In business, there is no single factor to bring down a company (well, besides money of course), but rather it's a aglomeration of tons of facts which balance the company. Even with Microsoft's "flat" quarter, they've got a lot of steam to pump other products up. Just look at their cash reserves.
      • by iabervon (1971) on Sunday December 28 2003, @01:34PM (#7822427) Homepage Journal
        The thing that makes Microsoft special is that it can (reasonably) legitimately cook the books such that their results don't go through good times and bad times. In good times, they put their extra income into hiding, such that they can pull it out later to cover the bad times. The fact that they're actually having a flat quarter, therefore, means that either they decided they wanted to have a flat quarter (other companies getting too jealous and dangerous, perhaps), accounting standards have become such that they can't do this trick anymore (in the wake of Enron, it's possible), or they've been actually having bad times for long enough that they've run out of ways to cover them.

        It's certainly possible that the market for MS products hasn't grown any since the mid 90s, when they saturated the market for everything they make money on, and so their trend of making more on paper each year has now caught up with them. This could be simply a result of the fact that you can't make any more money when you already have all the money.

        It's also possible that their tricks have now been outlawed in such a way that someone would actually end up in jail, so now they have to report what they actually make when they actually make it. I wouldn't be too surprised if this were the case, since regulators and Congress have been really worried about companies doing exactly what Microsoft does not to maintain the appearance of slowly and steadily improving, but simply staying in business.

        Or maybe Microsoft is actually at the end of their rope, and have avoided appearing this way due to their enormous assets and complex accounting, and will lose all their money next year. I wouldn't bet on that, but I wouldn't be surprised if this quarter signals that Microsoft will no longer be performing (in an earnings way) absolutely reliably in the future, which may shake the market's weird (from a technical standpoint) confidence in them.
  • by ergo98 (9391) on Sunday December 28 2003, @12:17PM (#7822063) Homepage Journal
    To be fair, does Microsoft's flattening revenue have to do with "open source" taking their marketshare, or is it because many customers are quite happy with older Microsoft products and have refused to sign up to the recent licensing agreements? I know a couple of very large corporations whose desktops are NT 4, and they're only grudgingly finally upgrading to 2000. This same thing can be seen with countless users continuing to use Office 97, etc -- Given this, a flattening or declining revenue stream seems obvious.
    • by khasim (1285) <brandioch.conner@gmail.com> on Sunday December 28 2003, @12:51PM (#7822211)
      If those companies had signed up for the new license, then they would still be paying Microsoft.

      #1. Open Source is part of the equation. It allows companies that do sign with Microsoft to get huge discounts.

      #2. Other companies do not upgrade their old Microsoft products. But they may have problems getting licenses for those products in the future.

      #3. Other companies have migrated all or a portion of their systems to Open Source products.

      #4. Microsoft's other products are losing money.

      It is a bit complicated. There isn't any single factor. And that is why Microsoft is having such a hard time dealing with it.
    • Saturation (Score:5, Informative)

      by A nonymous Coward (7548) * on Sunday December 28 2003, @03:11PM (#7823037)
      Microsoft's business model has built up around the ever increasing share price, to buy other companies and to woo developers. The share price has increased steadily because the revenue has gone up steadily. The long article describes this in a lot more words.

      Revenue can't increase any more. The US market is saturated. Foreign markets can't afford list price or anything close, so Microsoft has condoned piracy up until recently, rightly figuring a stolen copy buys mindshare that a legitimate copy of somebody else's software doesn't. But with all their carping on piracy, and especially with Hollywood screaming about piracy, foreigners have been cracking down on piracy and turning to alternatives like Linux.

      That's the cause of the flattening.
  • by tjstork (137384) <tbandrowsky@@@mightyware...com> on Sunday December 28 2003, @12:18PM (#7822070) Homepage Journal

    Office and Windows rely on being ubiquitious to drive sales. Every free copy of Word that goes out there, every stolen copy of Windows, serves to cement Microsoft's monopoly in place. When people now have to think in terms of Windows and Word as a paying proposition, the relatively high prices for Windows and Office suddenly become a factor. Free is pretty good, but Sun seems to be making money off of "reasonably priced."
  • by Brento (26177) * <brento AT brentozar DOT com> on Sunday December 28 2003, @12:24PM (#7822092) Homepage
    The editorial points mostly at Microsoft's failed offerings like MSN and Xbox, saying that the 80% profit numbers for Windows and Office can only sustain the failed products as long as Windows and Office remain profitable. It suggests that Linux and GPL'ed office products will erode that 80% profit number.

    The "failed" products aren't a problem: that's exactly what big business is supposed to do. When you've got a product or two that bring in tons of money, you throw lots of money around trying to invent other moneymakers. You know that your main product or two will eventually run dry: that's no surprise, and that's why you continue to throw money at other ideas trying to come up with the next big moneymaker.

    Most of these other sideline products (MSN, Xbox, smart phones) will fail. But that's not unexpected: most small businesses and startups fail. This is what big businesses do: fund R&D trying to come up with the Next Big Thing to replace their current revenue stream.

    It's the same thing Microsoft did with Office: initially, they were an OS-only company. They got into Office because they needed to diversify, just like every big business did. Office started as a pretty crummy product that got routinely spanked by both WordPerfect and Lotus. But given enough time and enough money, Office became a profit machine. Microsoft is actually pretty lucky to have two dynamo products in the market at once.

    Think of MS like 3M: could 3M survive simply by producing Post-It Notes? No, they have a huge amount of diversity and R&D running to find the Next Big Thing. The more products you throw at the market, the more chances you have of staying power.
  • by i_want_you_to_throw_ (559379) * on Sunday December 28 2003, @12:27PM (#7822112) Homepage Journal
    Does more, is more secure and costs less. At least that's the argument that I have been pushing at my military contract where I work and lo and behold we are now switching to Zope (OSS CMS system). The fact that Oracle recommends Linux as it's platform has resulted in us installing a fair number of Linux boxes.

    Government agencies have been feeling the pinch and they really have no choice but to consider it.

    I think I may have been the only person at my contract to be REALLY excited about the fact that we needed a lot of new functionality without having much money.
  • by Allen Varney (449382) on Sunday December 28 2003, @12:35PM (#7822146) Homepage
    THATCHER
    Tell me honestly, my boy. Don't you think it's rather unwise to continue this philanthropic enterprise, this Inquirer, that's costing you a million dollars a year?

    KANE
    You are right, Mr. Thatcher. I did lose a million dollars last year. I expect to lose a million dollars this year. I expect to lose a million dollars next year! You know, Mr. Thatcher, at the rate of a million dollars a year, I'll have to close this place in -- sixty years.
  • by carndearg (696084) on Sunday December 28 2003, @12:37PM (#7822153) Homepage Journal
    It would be nice to believe that the Dawning of a New Era of Open Source Peace and Harmony was nigh and Microsoft were about to be consigned to the pit of doom from whence they came, but before we get too enthusiastic we should consider one of the things that put them where they are.

    Anyone who installed one of the earliest versions of Windows 95 (look, I crave forgiveness, I was younger and being paid to do it, OK!) will remember that it didnt come with MSIE, instead it came with the Microsoft Network. Back in the early '90s (so went the script) the internet wasnt going to happen, instead we were all going to use paid online services like AOL and Compuserve. MSN was on the roadmap as Microsoft's entry into the market and in the MSdream it was going to sweep aside AOL and Compuserve lust like MSIE swept aside Netscape a few years later.

    Of course, we know it didnt happen that way. If MS had been IBM we'd have seen them soldier on with the MSN dream and suddenly have to backpedal in about 2000 just in time to miss the dotcom thing and lose loads of cash. As it was they dropped the idea like a hot potato and changed the direction of the entire company in record time to embrace the Internet. It's an overused phrase, but the rest is history.

    My point? Dont write off Microsoft. They've stayed where they are by flexibility and they wont have lost that flexibility. It could be different this time of course because the flexibility of the OS movement is what makes it so cool, but I'll start dancing on Microsoft's grave when I see the headstone.

  • This must have been written by a fanboy, and not a serious person. The flattening of Microsoft's profits is long overdue; it is a sign of a company reaching middle age. The growth of a startup company in an undersaturated market cannot be maintained forever. Eventually, new products cease to be useful. At least not worth replacement for the sake of replacement.

    For thirty years, Microsoft competed in a market that had essentially zero competition. Now, after having delivered fairly robust and stable systems (Windows XP and 2k), they are no longer selling to untapped markets. Of course their profits are going to taper off. This has absolutely nothing to do with Linux, BSD, Apple, or Sun. This has everything to do with classic market mechanics.

    The article leads some fun 'rah rah' type cheerleading, but it misses the point. Are things changing for Microsoft? Undoubtedly. Are they solely or even mostly due to 'upstart' operating systems? Not a chance. I'd love it if some vertical apps (particularly EMR systems) were being written for Linux. But they aren't. Beating MS isn't going to be like overwhelming an enemy. It'll be more like digging Frenchman out of trenches, one inch at a time, in WWI. (Feel free to run with the analogy. I haven't got the time;)

    • by IntlHarvester (11985) on Sunday December 28 2003, @12:54PM (#7822223) Journal
      For thirty years, Microsoft competed in a market that had essentially zero competition.

      Actually, they had a tons of competition. However MS usually was usually off creating new markets for their products, while the competition was maximizing profits in the old markets.

      Despite the fanboyism of the editorial, it's a real point that now Microsoft is the one playing profit maximization, and others are off blazing new markets.
  • Man, that article is a huge circle-jerk. Look, I like Linux. I use it every day -- for development. I use XP for my everyday apps, because it's a better tool for those.

    Linux has almost no penetration desktop, non-server applications. Evidence? Coming right up. Note Google's usage breakdown [google.com].

    Note that Linux ranks dead last, below Windows 95! Yes, we're talking about Google, which is the geek's best friend, which would have naturally higher numbers than many other sites.

    Tipover point? XP ranks first at 42%! Yes, Microsoft's latest O/S (which the article seems to think is a dismal failure) accounts for almost half of all web access!

  • by Pooquey (549981) on Sunday December 28 2003, @12:39PM (#7822164) Homepage Journal
    As a Linux user/advocate and recent Mac "switcher", the issue of free software was not the one the deal maker for me when I decided on a PowerBook instead of an x86 lappy (i.e. Dell, Acer, Toshiba, etc). I didn't appreciate Dell, and many other reputable laptop makers telling me, "We're tacking an extra $200 to the bottom line for software you don't intend to use, you have no choice in the matter, and you have to agree to some arcane license just to take it off". The Microsoft Tax is what finally pushed me in the direction of the Mac. I use Linux exclusively at work, and had been running Windoze at home simply because I didn't feel like teaching my family how to use Linux systems. The last virus that hit our intranet was the straw that broke that camel's back and we went to a strictly 'Nix shop at home. So no, free was never an issue for me, reliability and integrity (both of which M$ has displayed less and less of IN SPITE of recent Anti-trust findings) is what sealed the deal for me.
  • ...for Microsoft. It's true that eventually, faced with free alternatives, Microsoft will eventually lose marketshare at both the high-end and at the "cheap PC at Wal-Mart" levels.

    I have a feeling that Microsoft's slide won't be quick, nor complete... remember when IBM was supposedly going to fall into the ocean because they weren't able to compete with Sun, SGI, and HP in the UNIX market?

    Functionally, the company can continue to generate revenue and remain "profitable" for a long time. If you look at Microsoft's strongest competitors in each business, how many of them can retain a lead on M$ for another 3-5 years while Microsoft tries to reinvent itself to boost profits?

    IBM and HP each half-compete with Microsoft while shipping their products to their enterprise customers.

    Sun and "The Linux Distros" (Red Hat, SuSE, etc...) all nudge Microsoft at the desktop level... although none of them may have the resources to survive a sustained competition with Microsoft. That said, Apple seems to thrive despite having a small market share because it has a loyal userbase.

    Sony may have a real battle on its hands with the next generation consoles given that Nintendo's weakness and Microsoft's marketing muscle (and deep pockets) may give them a big boost to narrow the gap in marketshare.

    And how is Palm weathering the Micro$oft assault on handheld operating systems?

    Perhaps the most interesting thing will not be anticipating the inevitable downturn Microsoft will face, but to consider what form a "new" Microsoft will take when they try to claw their way back to the top? I have this gut feeling that X-Box and PocketPC create a new "low-end" strategy in markets where being the provider of an OS and a reference design can be very profitable.

    • by mnmlst (599134) on Sunday December 28 2003, @06:09PM (#7823961) Homepage Journal

      I am a severe skeptic of every technology company around, but have found myself engulfed by Microsoft as a Windows Geek because they just keep surprising me by not going totally braindead. (in spite of The Inquirer's article) Is it just me or didn't MS servers go from 10 percent of the market (LAN Manager on DOS or OS/2), to 20 percent (Novell ignored this), to 38 percent (where I thought they would peak), to 55 percent now? These Windows 200X Servers are pretty impressive examples of how the Borg has expanded through embrace and extend. In the meantime, Linux has been killing off the NIX'es and Novell to become the other big kid on this block. All the while, I have seen boneheaded move after boneheaded move by MS that tempted me to write them off, learn Java and Linux, and start looking for a job with "The Rebel Alliance". The phenomenal price hikes, the horrific defense they put on against David Boies and the Justice Department, SQL Slammer, Blaster, the refusal to backport Active Directory's Group Policies to pre-Windows 2X (Windows 2000, XP, 2003) machines, the forcing of Exchange customers wanting Exchange 2000 to deploy Active Directory (on Windows 200X Servers only), MSN, losing their lawsuit with Sun over Java, the threatened arbitrary defrocking of Windows NT 4.0 MCSE's (Microsoft Certified Sales Engineers :) )that was only averted four months from the deadline, and more. This company has committed about a zillion errors and it keeps coming back from them all smiling, profitable, and supremely confident like some sort of liquid metal-based Terminator soaking up shotgun blasts. Sixty billion in the bank will do that for you, I suppose.

      What to make of this? An old friend long ago advised me that whatever IBM is doing, do the opposite. He has long been an MS guy and it has paid off for both of us. Will it go on forever? Extremely unlikely. When twenty year olds come to me these days asking for long-range IT advice, I recommend Open Source. You will learn more, you have the time to learn it, and it's not going away. If they need to learn MS later, it will be easy after Open Source. MS won't be going away any time soon, but eventually we will ALL perceive that IT is not just about desktops, servers, and mainframes. When it comes to money, we need to remember those cell phones, Blackberry's, PDA's, gaming consoles, set top boxes, supercomputers, Distributed.net, manufacturing control systems, routers, firewalls, and dozens of things that don't come to mind. When viewed in its' totality, this market has MANY big players. The winds of change are blowing and the devices are bypassing MS's chokehold on innovation in its markets. Adam Smith's invisible hand will crash right through MS discounts, Justice Department inaction, and legions of lawyers to bring us the computing solutions we need. A pox on Darl McBride!

  • by ausoleil (322752) on Sunday December 28 2003, @12:59PM (#7822245) Homepage
    Microsoft may have been slowed by Linux, but if history has taught computer users anything over the last twenty-odd years, it's that Microsoft is exceptional adept at re-tooling itself and resuming it's domination of the software industry.

    Their doom has been forecast many times, yet it seems that they always rebound stronger and more profitable than ever before. Until they have shown YEARS of decline, I for one refuse to believe any reports of their death, much less serious injury.

    To wit, they seem to have a palpable strategy in place to combat Linux. Basically, it is their hope that the questions of IP will slow adoption long enough for them to lock their corporate customers into the Windows 2003 server, .NET and Longhorn product cycles. Then, of course, armed to the teeth with their own patent portfolios and unique proprietary technologies, their customer base will remain (they hope) safely in the Microsoft fold.

    Remember that Office 2003 is actually a salvo in the Embrace, Extend and Extinguish strategy -- their XML formats are just proprietary enough to make that so, given the inertia that they have with the largest installed office-suite base as well as (frankly, like it or not) the most functionally integrated package on the market. Add to that the B2B interaction of sending Word, Powerpoint and Excel files and their strategy very well might work once again.

    Windows Server 2003 and it's embedded technologies promises much of the same. ...And when Longhorn comes out and ties it all together, the One Evil Ring will very possibly remain firmly on Bill Gates finger.

    I say all this not as a Microsoft apologist but simply as a realist. While I strongly prefer Linux both on the server and on the desktop, the fact remains that there is much to be done, very much indeed, before it will topple the likes of a Microsoft.
      • by rufey (683902) on Sunday December 28 2003, @04:13PM (#7823347)
        And it probably doesn't help much that there are several Linux distros out there (both "free" and "commercial"), and they each have their own way of doing thigs.

        I think that if Linux is to really have inroads into the desktop market, the desktop has to standardize. Sure I can train my wife to use KDE, but what if she goes to work and they use Gnome, or what if she works on a Sun SPARC and uses CDE? It would be nice to get things more standardized.

        In fact its this very reason why I run fvwm2 as my window manager under Gnome at work (I dumped metacity), because I use Linux at work/home, and a Sun SPARC Ultra60 at school, and the Sun doesn't have Gnome/KDE, and I'm a user of that system, not an admin (I take classes, not admin the network). I can run FVWM on Linux/Sun/HP-UX/SGI/BSD/AIX with little effort in compilation (doesn't require Gnome/KDE libs, et al), and have a common desktop that looks, feels, and behaves the same accross *nix platforms.

        My boss at work uses RedHat9/KDE/sawfish on one machine and Fedora1/Gnome/metacity on his other one. I use Fedora1/Gnome/fvwm2 on mine. Another co-worker uses Knoppix/Gnome/metacity. All of our desktop window management systems behave differently. I have a hard time using my boss's computer because the windows management behaves differently than mine, et al. So how can I teach my family all of this? I can't. Thats why some sort of standardization would be helpful.

        I do, though, give up some functionality that metacity or sawfish has. But I don't want to have to learn how to use X different X11 windows management systems. Thats partly what Microsoft does have going for it. I sit down at a WinNT/Win95/Win98/WinME/Win2000/WinXP machine and the windows management is the same. There is always a "start" menu, and its organized (by default) in the same way, and its easy to change some of its behavior - you change it the exact same way regardless of what version of Windows you are on.

  • wishful thinking (Score:5, Insightful)

    by ScottSpeaks! (707844) on Sunday December 28 2003, @01:01PM (#7822258) Homepage Journal
    I'd rate that essay about about 20% fact, 30% insight, and 50% wishful thinking.

    For example, the author says that Microsoft refuses to change, but they have a history of doing just that. They followed Apple's lead on GUIs. They went from poo-poo-ing the internet to become one of its chief exploiters. One of their key corporate virtues is a distinct lack of NIH (not invented here) Syndrome; many of their key products were originally developed elsewhere (DOS, IE, PowerPoint, WebTV, FrontPage, VisualBasic, SQL Server), or are direct copies of other companies' products (Pocket PC, Ultimate TV, Windows).

    Granted, they've shown a certain unwillingness to overhaul their systems at the cost of backward compatibility (like Apple has peridoically done, with the transition from ][ to Mac, from 68K to PPC, from MacOS to OSX), but don't mistake that for obstinance.


  • In one sense, the Enquirer article seems correct. In another sense, by not naming the really serious problems with Microsoft products, the article almost praises Microsoft.

    For example, "Microsoft Windows 2000 and Windows XP have crippled file systems." [slashdot.org] The file system cannot copy some of the files that are necessary to the operating system. Microsoft provides no way of making functional backups of its newer operating systems! (Yes I know about Sysprep and NTBackup and third-party methods. Microsoft technical support agrees with my statement.)

    Microsoft uses proprietary file formats. You can't reliably work with your intellectual property created with Microsoft products unless you pay Microsoft money!

    Microsoft can change the license terms to which you are bound after you have made your purchase and agreed to the terms!

    Who was using the more than 60 serious security vulnerabilities found in the last two years in Microsoft products before they were fixed?!!! Foreign governments? Your competitors? Hackers?
  • by Foofoobar (318279) on Sunday December 28 2003, @02:29PM (#7822791)
    As a developer for a Major Microsoft vendor, I value flexibility. The more flexibility I have with current software apps in production, the more options I have for development and integration. Whenever we choose a Microsoft app, I know that we will ONLY be able to use SQL Server, it will ONLY work on the Microsoft OS and my options are extremely limited.

    If one thing in that entire chain fails, the entire chain fails.

    But by going with tools and apps that are cross platform compatible, I can mix and match with no worries. The development community is much more vast and mixed as well and any problem I can possibly conceive has usually been solved. By choosing tools and apps that give you options, you have a greater fklexibility for development.

    This is one reason why whenever I we decide to purchase new software or apps, I ALWAYS evaluate open source projects first and actively promote them to the company; I have been asked if this is contradictory to our companies nature since Microsoft is our biggest client and my response has been 'We run Microsoft on every desktop here in the compny as well as on numerous servers. Do they honestly expect EVERYTHING to be Microsoft?'

    Fact remains that Microsoft decided early to be a desktop company and never really put a decent effort towards servers until recently... which is a little late in the game. They realized that by getting businesses to buy in to their product, the could get software developers to buy in and then consumers. But they focused on the desktops of the business, not the servers (as shown by their weak effort put into Xenix which was later sold to old SCO and currently owned by the new SCO).

    Linux has always been server side and as such has a ddistinct advantage; they are attacking the problem from a top down perspective. Get it on the servers and then onto business desktops. Once the worker spends 8 hours out of nearly everyday with Linux, Windows will be seem awkward and unstable to even the most computer illiterate luddite. Software manufacturers will realize that businesses use Linux for desktops as well as servers, lose their fear of the GPL and realize that you can make closed source software for open source systems.

    Once Photoshop is released for Linux, that will herald the day of the Linux desktop and Microsoft will truly be scared.
  • Microsoft Linux (Score:5, Insightful)

    by Mr.Spaz (468833) on Sunday December 28 2003, @05:26PM (#7823720)
    I see it coming. The people who run Microsoft are clever; many readers here don't think so, but they've managed to outpace and outwit everyone from their competitors to govermnent investigators. Lately we've heard about MS doing "why do you use Linux" surveys and paying a fair amount of attention to the Linux side of the world. No imagine MS Linux: The OS is OSS, free to all. Then you simply buy the CS versions of MS software that run on it, and presto: as a business owner you now have the wonder of Linux, with its highly touted security and "free" price tag, and the integration with your existing MS Windows infrastructure. Imagine Linux web and database servers that interoperate with Active Directory and allow for seamless intranet connections with MS boxes; that's what I see happening. I wouldn't be surprised if they have a full-steam-ahead development team working on it as I type.
  • by mnmn (145599) on Sunday December 28 2003, @09:19PM (#7824917) Homepage
    When our firewall got hacked and I was reimplementing it in Linux or OpenBSD, I was constantly being asked, what is Linux, how much does it cost?

    I used to tell em its free but they'd give me the look that Ive fallen for a nigerian scammer or havent read between the lines, or stealing software.

    Nothing in life comes free... I got that twice as I was setting up the firewall. They also needed a big company behind the software regardless of my opinion of its stability. IT experts around the globe understand and respect opensource operaring systems, but companies as a whole cant put their trust into Linux. Microsoft is a face. It has an address and everyone knows that address. There are phone numbers to call and people to threaten should things break. You cannot call a kid in a garage and threaten him.

    So companies like RedHat leaving out desktop users and focusing on business are doing Linux a favor. They're doing IT technicians in those companies a favor by allowing them to use what they trust in most. Once you have every institution use a Linux or BSD server as a redundant firewall or file server... other applications for it will spring up, and that tide, Microsoft cant go against.
    • But could they? It would destroy their MSWind system. It would put them into competition with OpenOffice on a system where they don't control the APIs. And the people already using it despise them. And once their current customers realize that there's an alternative, they'll despise them too.

      MS might come out with a BSD derived OS though. They can do that without giving up everything. And Apple has, again, proved that it can be done by a commercial company. But don't look for MS to do anything that causes them to need to admit ANYTHING.
      • by Tenebrious1 (530949) on Sunday December 28 2003, @01:25PM (#7822378) Homepage
        But could they? It would destroy their MSWind system.

        Remember there are two Windows OSes, Server and Desktop. Linux has been eating away at the Server OS and looks like it's winning, but MS is still strong since they have AD and strong integration on the back end. That won't last long with Novell and Suse attacking it.

        As for the desktop OS, people will still be reluctant to use anything but MS Office; OO may be good, but when it comes to documents which have been edited by dozens of people and have hundreds of pages with different formatting everywhere, only the same version of Word that created that document opens it without any errors. Even if OO does open it correctly, the cost of reviewing the document just once for formatting inconsistancies makes buying the same version of Word worth the price.

        MS could port MS Office to Linux/BSD, which would ensure their cash cow continues to bring in money. But would they do it? Probably not since Office is about the only reason people don't desert Windows. And without the desktop Windows OS, the server OS loses a lot of the functionality.

        They could build Windows on top of existing distributions; but then they lose control of plug and play, which would be the biggest complaint from users of Windows on Linux; people would blame MS for Linux's shortcomings when their brand new digital camera failed to connect properly. They could build their own distribution to have better control of plug and play, but then they'd have to release under GPL... I doubt MS would be willing to do that. To build a hybrid OS like Apple and keep it closed source would do nothing for MS since it's no different from what they have now.

        So unless (until?) there's a shift in their thinking about Open Source, I think they're just gonna keep fighting (losing) the battle by adding new bells and whistles and spending a lot more money on the PR FUD front.

    • by gui_tarzan2000 (625775) on Sunday December 28 2003, @12:25PM (#7822101)
      Long before Windows 95 there was OS/2. A far better implementation of a GUI interface. Stable, powerful and good looking. Better than Mac OS was at the time and far better than Windows 3.x and it didn't crash all the time.

      To be accurate you have to say that Microsoft has *never* actually created anything new. They are not innovators, they are remarketers of existing technology. Period. If you look at the history of the company, they have purchased, stolen or borrowed everything they have. Bill Gates didn't "invent" DOS, he bought it. He didn't "invent" Windows. He didn't "invent" Word or Excel or Powerpoint or Access or Front Page or... Remember Word Star, Word Perfect, Lotus 123, etc. ? Those were all forerunners of the Microsoft products and they were all better. The reason Microsoft took over was because they had the marketing behind MS-DOS and once they had their stranglehold on the OEMs with that it was just a matter of time before the rest happened. IBM REALLY screwed up there. Digital Research had a better DOS but didn't have the marketing at the time.

      My point is that Microsoft has not done anything that someone else didn't do first or even better. It's too bad IBM didn't have Bill Gates in their marketing department. We'd be much better off than we are today.

      Oh wait - we have Linux now so maybe not! :)

    • by HiThere (15173) * <charleshixsn@ear ... t ['hli' in gap]> on Sunday December 28 2003, @12:33PM (#7822140)
      But Open Source doesn't NEED to "is coming anywhere CLOSE to Microsoft popularity". That's a part of the point. It merely needs to get "good enough" penetration that people start developing vertical application for it. And it's already there. All of a sudden, there's need for the more general applications. And what do you know, many of them are already available.

      The cost saving will frequently make a choice that popularity ignores. Thus the tipping point isn't anywhere near the point of "equal popularity". It's a lot cheaper to choose Linux. And with the price of computers dropping, the cost of the OS and Office Software can be more than the cost of the computer. Not even counting the cost of keeping track of the licenses. Or the cost of the file formats becoming incompatible. Or the cost of...

      Whether we are actually near the tipping point is arguable. Claiming that we aren't because most people "prefer" MS software is...at best misleading.

      P.S.: Do you really put more faith in the stories from the major media? I have to believe that you've never been on the scene of something that you later saw reported. The major media deserve NO more credence than the Weekly World News. That they are a trifle subtler doesn't give them more credence, it merely means that they fool a larger fraction of the people.

    • by jmichaelg (148257) on Sunday December 28 2003, @12:44PM (#7822183)
      Funny, I deployed Open Office across my business. It did what I needed and was free. Figured it was better than paying $400/seat every few years.

      Apache serves my web pages for the same reason - does what we need and it's way cheaper than IIS. IExplorer is so prone to attack that we use Firebird instead. Firebird also has a few features like pop-up blocking and tabbed windows that I wonder why anyone sticks with Explorer.

      Re-reading your post gave me a distinct sense of Deja-Vu. Back in the late 70's, early 80's, IBM was pretty dismissive when it came to the Apple II. IBM just couldn't imagine that these desktop computers would amount to much. What IBM, and apparently you, failed to realize is that most businesses have pretty simple needs that can be met dozens of ways. When that's the case, price becomes an important factor.

    • by NightSpots (682462) on Sunday December 28 2003, @12:45PM (#7822191) Homepage
      I'll take the moderation hit in agreement.

      Yes, .NET makes a lot of things a lot easier, and it makes some things more difficult. The Visual Studio IDE still blows away anything and everything Linux offers and developing world class web apps can be done with .NET faster than in Linux.

      Will is lead once again to MS growth? I don't know, it certainly could, but it just seems like too little...
    • by IntlHarvester (11985) on Sunday December 28 2003, @12:48PM (#7822202) Journal
      They'll learn to improve, and we'll once again have the good microsoft we did in the pre-1999 days

      At least as far as I can tell, the "old" Bill Gates Microsoft is pretty much gone. That's the MS that valued universal adoption over vertical lock-in. That MS commoditized technology, priced things cheap, let people pirate them like crazy, and used it's muscle to get it's stuff everywhere possible.

      (Whether or not the old MS was "good" is debatable. They certainly seemed like it coming out of the war with IBM in the early 90s, not so coming out of the war with Netscape.)

      The "new" Ballmer Microsoft is trying to go Up Market and become a new mini-IBM. They don't really try to compete on price, they compete on a the level of integration they provide. Their new tier of products really only have value add when combined with other MS products.

      Microsoft probably no longer cares if Office has a 95% marketshare or not. They are probably only really interested in Office customers that use all the network groupware, collaboration, and security functions. Much like IBM in the old days, if you aren't interested in becoming an end-to-end "Microsoft Shop", you aren't a very valuable customer anymore and you can go use StarOffice.
    • Re:not likely (Score:5, Interesting)

      by DarkOx (621550) on Sunday December 28 2003, @12:57PM (#7822236)
      They actually don't cost that much. Take you M$ reps out to lunch when they visit. Tell one of the interns to walk by the cube at around 3:10 and casually mention something about the "linux server" banter with the reps mindlessly for another hour discussing your problems things you'd like to see etc, then ask for some software licenses, chances are they will give them too you. We do this every year or so, we call it our "M$ shake down", it works.
    • [MS] relies on a government granted monopoly called copyrights.

      So does open-source software.

      The GPL would be meaningless if not for the copyright restrictions that apply to "free" code. And the terms of the GPL are all that prevents Microsoft from swiping the Linux source and creating an "MS Linux" loaded with trade-secret/closed-source "enhancements" (e.g. support for the full Windows API). How much embrace-extend-extinguish do you want?

      Heck, without copyright protection, the incentive to keep source code under wraps would be much stronger, because it would be the only way for a developer to apply what he considered appropriate licensing terms (GPL, BSD, Artistic, proprietary, etc.) to his work.

      Copyright isn't the enemy, and it's not the reason that markets don't remain "free". Ironically, it's more the lack of government intervention that's enabled Microsoft to cripple the free market in software.

    • by Anonymous Coward on Sunday December 28 2003, @01:38PM (#7822448)
      I just went through the software I use daily and while most of it runs on Windows XP, none of it's by Microsoft.

      Yeah, well, there's your problem. You read Slashdot. You know of alternatives to Microsoft junk and are willing to seek them out. The vast majority of people are not, and will use just what comes on their machine.

      The best examples of Microsoft lock-in are Outlook/Exchange and ActiveX. If you want to use Exchange to its fullest potential, you'd better have all Windows machines in your organization, or forget it. The Mac version was shit until late 2000. In Outlook 8.2.2, attempting to accept a meeting invitation would crash a Mac. Things got better when Outlook 2001 came around, but even that still doesn't do certain things like (IIRC) voting buttons. Now if you want OS X-native Exchange connectivity, you need Entourage. But Entourage does a shit job at it. It doesn't speak MAPI, instead relying on other protocols (IMAP, SMTP) for everything-- protocols that are typically turned off in most organizations, who won't turn them back on due to security concerns and whatnot. And the Windows version of Outlook is like the Roach Motel for your data. Ever notice that Outlook will happily import data from about a dozen different competing products, but that exporting data out of Outlook is a major pain in the ass? Think that's not intentional? That's lock-in. Make it painful to try to use or switch to something else.

      Then there's ActiveX. A Microsoft concoction designed to appeal to lazy developers. They develop stuff in ActiveX, and if you want to use it on a non-IE browser, you're SOL. That's lock-in.

      Bottom line: Microsoft products play best with other Microsoft products, and grudgingly if at all with other products. If you want cross-platform capability, you're better off with Linux or OS X-- those platforms MUST interoperate very well so they'll be adopted into Microsoft strongholds. Microsoft stuff doesn't HAVE to work with anything but other Microsoft stuff.

      Here's another example of tacit Microsoft lock-in: the Snap Server applicances. Yeah, they run some Unix variant. Yeah, they provide Windows and Apple file sharing, or a reasonable facsimilie thereof. But here's something you need to know about it: files touched by Mac clients don't get their Windows backup flag set correctly, so Windows backup software can't tell what do put on tape when a differential backup is run-- Mac-changed files don't get backed up. The Snap people know, and they don't care. What's implied is that if you want everything to work right you should get rid of your Macs.