MJanofsky asks: "I am the IT guy for a new, smallish non-profit organization. I won't always be able to be in my office to access information about our a users machine or to get the word that there is an issue somewhere. What I am looking for is something similar to the likes of Numara Track-It!, but it is very cost-prohibitive despite having all of the features needed. What it needs to include is integration of the HelpDesk and Asset Tracking parts (i.e. a user submits a ticket with equipment associated to it via a web interface and when I view it, I get the option to view the profile of the equipment), it has to be able to use bar-codes, be web-based, and ideally under $300. It would also be nice to have auditing via the network, and remote-control features but those are in the 'if it has it, great' category. Do Slashdot readers have any suggestions in their endless wisdom?"