On a tangential note, we recently started up an office/plant in the Denver area and ended up going with Qwest for the two landlines. The cable is underground from the road to the building, with no conduit and we had very intermittent service. A tech "diagnosed" the problem as the cable between the road and the building and said it needed to be replaced, at our expense. As an interim solution, he ran a cable above ground, which is lying on our driveway/parking lot (at least covered by a thin coating of snow, ha!). The tech claimed that in CO, their tariff states that for business service, the business is response for underground wiring; essentially their responsibility stops at the splice box at the road. I had already reviewed the tariff and couldn't find anything specific about responsibility, and its generally been my experience in other states that if the telco owns it, they fix it. Any CO telco/tariff experts here that care to chime in?