Alternatives to SightCall

Call today to start a free 14 day trial: 877-596-1349 Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app. Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

ReachOut Suite, a cloud-based field service management software that allows service companies to coordinate and optimize their entire field operations, is available for free. ReachOut is easy to use and has many features that allow field service technicians and managers to do their jobs more efficiently and faster. Smart mobile-optimized forms make it easy to digitize field service operations. For audits or inspections, you can quickly and accurately gather data. ReachOut makes it easy to record customer requests and send technicians the shortest routes. You can track progress in real time, track the progress of work, generate professional-looking invoices right away, and more.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms. Avoid departmental silos. They are a productivity killer. Holistic CRMs are a powerful tool that can improve the efficiency of every business area. BPMN Engine This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors. Artificial Intelligence Integrated algorithms can make your organization more efficient and effective through: - automatic tickets, leads classificators Lead generation chatbot Chatbot for internal and external support OCR vtenext automates marketing, pre-sales, sales, customer service, and project management.

The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time. Remote assistance Screen Sharing No connection client installation TLS encryption Customizable with your branding and logo Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website.

Companies can use Blitzz ExpertView™, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. ExpertView™, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

XMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes.

RichCall allows you to sell and support remotely, providing your customers with a one touch live support option. RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing. RichCall's most common use cases are: Click-to call, click-to video and co-browsing are all options for your customers Click-to-call and co-browsing to get customer support Start a co-browsing session while you are on the move Mobile camera sharing for support and sales: - Video sales - An agent shows a product using the shared mobile camera Customer support - A customer shares his mobile camera in order to show the malfunctioning device Video and collaboration for kiosks Remote expert assistance with HD video, scanner, and printer Live video-assistance for existing self-service or support kiosks

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.

Virtual Assist, a video-sharing tool for businesses and individuals, is ideal for insurance companies, property managers or facilities maintenance. It's a reliable, safe and secure way to share stories. Sending an SMS is the fastest, easiest and most professional way to connect with Virtual Assist. Our PDF generator organizes your notes and images to create a report that is easy to read. Add your logo and customize the fields to suit your needs. Our geo-locating software gives you a real-time visual of your customer's location. All video, images and phone calls are captured and stored in a central location that is secure and accessible at any time.

Fixzy connects homeowners, tenants, and occupants with maintenance and repair specialists immediately. Fixzy's web application uses powerful AR, AI, and cutting-edge computer vision to provide live video and interactive tools that are compatible with any mobile and desktop PC. Fixzy helps property stakeholders of all types solve problems quickly, reducing stress, damages, and onsite calls, wherever they may be. Fixzy's web app is free to download and allows technicians to remotely guide occupants using revolutionary augmented reality technology. Allow occupants to share detailed measurements and damage reports, and to analyse problems using computer vision. Live video sessions with us are a great way to show your occupants how experts can quickly guide them using remote features like pointers, live hand overlay, zoom in, translation, document sharing, zoom out, and tool kits.

vMobile Collaborator transforms a call for assistance into a live streaming video collaborative session. Customers and field technicians can collaborate in real-time to improve issue resolution. To visually collaborate on issues, project progress, inspection verification, and other matters, share vMobile Collaborator among customers, employees, manufacturer support, and outside contractors. Access knowledge whenever and wherever it's needed. vMobile Collaborator interfaces seamlessly with your existing software platforms to allow for seamless content association. All images and videos captured, documents shared, collaboration sessions, and work orders are linked to your customer records, work orders, and internal files.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Kapture CRM is a customer service platform that allows companies to transform the way they provide customer service. The best features include the ability to automate support and bring together multiple help desk centres into one place. Some of the core features are: * Provide omni-channel support for all customers (calls, email, chat, and social media). * Keep an eye on tickets via Kapture's unified dashboard. * Integrate existing systems with Kapture to work seamlessly with third party apps. Kapture CRM makes it easy to manage customer service operations and reduces the time required to provide customers with the support they need.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Next-generation enterprise remote access and support. Single Sign-On, Conditional Acces, Multitenancy, and many more. It is infinitely scalable, securely controlled, and can be used for unlimited purposes. TeamViewer Tensor™, an enterprise remote connectivity cloud platform, allows organizations to deploy large-scale IT management platforms to quickly access, support, or control any device or machine from anywhere. TeamViewer Tensor is powered by the largest global remote connectivity infrastructure, which connects more than 2.5 billion devices and covers 200 countries. It scales linearly to meet enterprise needs, providing fast, reliable connectivity as well as real-time support tools in an easily deployable SaaS environment. TeamViewer Tensor secure remotely connected connectivity powers IT support for employees and customers in all industries. Support technicians can instantly connect to, manage and remotely control any computer or mobile device.

Real-time visual support for customers and field teams helps you resolve issues faster. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. SnapSupport is constantly helping tech companies. Check out what our clients and partners have to say about the experience. SnapSupport is available to you. You can take your customer service and field support to the next level. Your field engineers will be able to fix problems quickly and avoid multiple trips. Assist them remotely when they have a problem. Automates and streamlines the inspection reporting process. For quick inspections, create checklists using our mobile or RealWear HMT-1 apps. With configurable checklists, you can speed up equipment maintenance. A mobile app that allows for self-support and visual support can increase customer satisfaction.

11Sight is a customer engagement platform powered by AI that specializes in inbound video chats and communication solutions. It helps businesses improve their revenue generation strategies through streamlining customer interactions. 11Sight integrates seamlessly with different CRM systems to provide efficient leads management and automated CRM updates. This integration allows for the up-to date customer data to be maintained and increases sales team efficiency. 11Sight, unlike traditional video conferencing, offers a one-click video calling functionality. This allows instant customer connections, without the need for complex setups or downloads. It is designed for efficiency in sales and customer service. 11Sight has tools for B2B or B2C lead generation. These include AI lead qualification, lead capture video calls and lead capture features. These tools can help identify and convert qualified leads more efficiently.

We believe that providing a unique, flexible, and responsive platform, especially as a Field Service Management solution, will allow you to deliver the best customer service. All-in-one platform for managing incoming calls, providing online support, chat, SMS and self-service application sync, emails, social media integration, and providing customer service. Multi-platform mobile apps to manage your field workforce. Mobile workforce empowered to receive, schedule, complete, update, notify, and even cancel job orders while on the go. iTouchVision's Service Desk Solution makes it easy to manage service requests and tasks throughout their lifecycle. Automated administration workflows make it easy to schedule and manage back-office operations. While our platform is highly configurable, it will not meet all your business requirements. However, an off-the-shelf solution will never be able to meet all your business processes 100%. Our platform may not meet all your requirements.

High-quality remote video interactions can be provided at any time, any place, and on any device. Secure video sessions between patients and their clinicians. Live video enables customer service agents to engage with customers and provide support. Facilitate effective collaboration between experts and field workers using video. Support appointment-driven and one-to-one video interactions in real-time. You can create a seamless experience by sending reminders and one-click invitations. End-to-end encryption ensures data security that is compliant with HIPAA and GDPR regulations. To provide complete audit trails, record sessions. Video that adapts to poor network conditions will guarantee a great experience. Automatically switch to audio to keep the conversation flowing without interruption. You can access assistance seamlessly across all devices, operating systems, browsers, and browsers. To connect with ease, there is no need to download or install any software.

HoduCC is a consolidated and comprehensive contact center software. It is the best call center software for all types of call centers. HoduSoft is a leading provider of Voice over Internet Protocol (VoIP), solutions around the world. This contact center software provides intelligence, security, advanced features, and is highly recommended by customers. HoduCC was designed to build user loyalty and meet customers' expectations. HoduCC allows customer service teams to provide personalized, productive phone support in an omnichannel customer experience. Hodusoft is a call center software that helps grow call centers to solve customer issues faster, improve call support operations and provide excellent customer service. HoduCC is a call center software that can be used by both corporate and end-users. It offers a user-friendly interface and can easily adapt to the changing needs of support and sales teams.

SalesAgility, the creators and maintainers of SuiteCRM, is the award-winning Customer Relationship Management software. The application is fully scalable and enterprise-ready to meet any business size. The application can be customized to suit your current and future business processes. The best part is that the application is Open Source and free to all users. SalesAgility is excited to welcome SuiteCRM 8, the company's largest release since 2009. SuiteCRM 8 will bring fundamental changes to the UI as well as a new core framework.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

InfoCision offers a range of services, from traditional call center services to advanced training. We offer call center tools that reduce calls, combine alternative channels, and improve customer satisfaction. Tools are used to enhance and improve your call center environment. They can pre-fill customer data and demographics and score incoming calls. They also train call center agents using eLearnings and simulations. They can also measure quality and motivate staff. InfoCision is a leading provider of direct marketing solutions to companies in a variety of industries. Our clients are empowered to make informed decisions that maximize the return on their investment. We offer a full range of marketing services, including traditional call center services and advanced training solutions. Find out how we can assist your business with its marketing needs. InfoCision is a brand that spans multiple industries. We work to better serve our clients.

A web-based software application that is tailored to the client's specific needs. Our services are simple to use and easy to implement. It takes only minutes for a company or individual to use our services. We understand how valuable your time is and have created a turnkey service that will help your business grow. Talygen is simple to use, access, and implement. Talygen allows clients to track and manage their projects, employee progress and performance, profitability reports, and many other things. Talygen offers an easy-to-use online portal, a desktop application with screenshot functionality, and a mobile application tracking system that can be accessed via your Android Smartphone, iPhone, Windows Phone, or Windows Phone. There is finally an online tool that allows businesses, employees, contractors, and everyone else to track their expenses. The key to running a successful business is expense tracking.

Everything you need for exceptional customer experiences. Imagine resolving every customer service inquiry promptly and proficiently--without a single sloppy handoff or having to scramble for purchase histories. Sugar Serve offers everything you need to create exceptional customer experiences. You'll always be ready to provide customers with exactly what they need. You'll always be available to help customers with any issue or interaction, at any time. Today, too many companies are spending time and money to acquire leads and land sales only to see those relationships fall apart because of poor customer service. Sugar Serve makes it easy to keep customers satisfied and returning for more. Sugar Serve is a customer service platform that focuses on the most important features for service agents. This means you will always have access to the exact information you need. SugarLive seamlessly integrates Sugar Serve's power of omnichannel customer interactions into a single service.

Support available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success.

Remote and secure customer engagement for your field workers. Your customers will be delighted by your on-demand engagement experience. Your field workforce will be more productive than ever. Your field workforce can be more productive and efficient - anywhere, anytime. While you cannot add more hours to your day, you can make it more productive. Your workforce will be more productive and less sedentary if they have access to modern data-driven business engagement tools. Your employees will be happier if they have a job that is easier. Reduce manual processes to improve business process efficiency. Through business process automation and superior engagement, you can reduce employee turnover and increase productivity. Keep in touch with your sales data. Superior engagement and instant approvals can reduce friction. Increase predictability of the pipeline. Increase conversion accuracy through pipelines

Engage more, respond less. Empower your contact centre to support customer conversations via any channel. Your agents will have one interface that can be used for all communication channels, including voice and messaging apps. This will allow them to work more efficiently and provide the customer support they need. Keep customers informed. Provide self-care capabilities. When necessary, transfer conversations with full context to live agent. Integrate virtual customer representatives into customer service operations to handle routine enquiries, provide self-service and provide 24/7 assistance. Create an IVR experience that allows customers to seamlessly transfer to a messaging channel, where they can self-serve or chat with agents at their leisure. Some enquiries require instant attention. Identify and communicate complex customer issues to agents. Interactions can be extended beyond one channel. You can easily convert a chat conversation into a phone call or a web-based video call to get instant support.

Front is more than a customer communication hub — it’s how 7500+ companies build lasting business relationships. Inspired by email clients, Front’s modern interface feels familiar and easy to use, making it simple for teammates to get started. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships.

Job Cost Inc.'s Mobile Resource Manager streamlines field service management by reducing paperwork and data entry. This fully scalable solution is built on Microsoft SQL and features drag-and drop scheduling, color-coded statuses, customizable statuses, one-click service detail, equipment and location tracking, as well as a service call history. Job Cost Inc.'s Mobile Resource Manager is available for iOS and Android. It allows users to use existing resources (subcontractors and people, equipment, and equipment) more efficiently and effectively.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.

Thought Industries is the world's most trusted B2B customer education platform. It is designed for software companies, consulting firms and associations as well as CEU providers. Thought Industries delivers engaging learning experiences to your target audience. Thought Industries is more than a learning management system. It allows organizations to create, customize, distribute, and monetize white-labeled online courses for professionals and consumers.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Service Hub CRM offers outstanding service with ease. It can take customers on average 3 calls to reach them to schedule an appointment. Your employees have the ability to provide Stellar Customer Service. Communication is key to any relationship. We understand that every detail must be taken into consideration. Our software can be customized to meet your business's needs. Consolidating is better than having separate systems. Our team will guide you through our system and teach you how to use it properly. All the information you need is available right from your dashboard. Your technician will give you and your customers the most current status of your tickets. You can track all orders from your smartphone right from your app, which will make it easier to manage them. Never lose your way when you are on the phone with someone. Upload files directly from your phone and get instant access. You will receive notifications directly to your phone about the status of your order.

HoloSite is the first engineering-grade Augmented Reality platform. The integrated cloud-based solution that plugs into our AR construction headset, The Atom. The Atom is a powerful engineering tool that combines a construction safety headset with augmented reality displays and in-built computing power. Construction teams can view 3D models onsite with millimeter accuracy using The Atom. The Atom's controller allows users to interact with the AR interface. The ergonomic design of the controller and its comfortable grip help the user stay focused on the task at hand. With its laser-based tracking technology, the Atom can position 3D design models with millimeter accuracy. The Atom positions the models in absolute terms by tapping into the site coordinates system. You can view holograms of models placed within the construction tolerances as you walk through construction sites. The Atom allows for efficient data flow and collaboration between teams.

You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries.

Our software is designed for family-owned field service companies to automate communication, jobs, and operations. Dashboard and reports provide insight into your top income drivers. Find the top performers in your office or field staff. Track jobs, tickets, sales of memberships, revenue generated, missed. Quickbooks auto-sync eliminates double entry and manual work. Track all technicians, job hours, and payroll. Call integration allows you to see every customer's history. The digitized process allows techs to upload images, notes, and checklists for any job. You can instantly access customer information and invoices from the field. Receive payments upon completion of the job. Our field service management software makes it easy to schedule, categorize jobs and keep track of each technician's availability. Clear communication between the back-office and techs can help you save time and money.

Discover what makes Mira's software-and-hardware offering the most cost-effective and scalable solution in the industry. From paper-and-pen to digital-and-accountable: reduce the room for human error and promote cross-functional collaboration. You can communicate directly with your frontline via POV-video calling in real-time, eliminating the need to travel and additional time. Your workforce will be able to understand standard operating procedures and prevent problems from happening. Analyze digital activity records for hidden trends, increase compliance, and increase transparency.

SimplyVideo uses spatial computing and extended reality (XR), to power video meetings. Our technology allows teams to collaborate from anywhere in the world, solving problems faster and more efficiently than ever. Remote experts make it possible for field workers to perform audits, inspections, maintenance, and other tasks in a matter of seconds. Reduce downtime, save money and help the environment. SimplyVideo gives you the ability to integrate drones into your video calls. This will give you a real-time overview over your team on the ground. Our new drone integration will take your video calls to new heights. SimplyVideo eliminates the need to travel, reduces downtime, and improves safety and health. Real-time video collaboration allows you to see your workers from a bird's eye view and share important data with them while keeping your hands free. This greatly improves efficiency and speeds up tasks, and allows you stay connected to your coworkers easily.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

With digital instructions, manuals and standardized operating procedures, you can reduce errors and meet quality standards. Your technicians and production workers will always have resco.Guides at their disposal. Complex and unexpected jobs are often a challenge for your top personnel, but they cannot be everywhere at the same time. Your experts can provide easy-to-follow AR instructions to operators via resco.Guides remote support calls. This allows them to quickly bring their expertise to the field and resolve any issues. Traditional industries such as manufacturing maintenance are facing a problem with their aging workforce. You can preserve the expertise of your technicians and identify repeating problems by creating institutional knowledge around your workflows that will allow a new generation to succeed. In a matter of minutes, you can get critical information directly from operators and technicians via phone, tablet, desktop, or laptop.

FuzeDigital is based in Seattle, Wa. and offers a cloud-based, modular software solution that makes it easy for customers, staff, members, partners, and other stakeholders to get consistent, INSIGHTFUL and prompt ANSWERS across all channels and devices. Our proprietary knowledge sharing and support platform features modules for Self Service, Assisted Help, Feedback Management, Online Community and Gamification. All stakeholders can be supported from one, fully integrated, highly customizable solution. Pay only for what you use and use our servers, platforms such as Amazon's AWS or your own servers. Take your support to the next level. To remain competitive, you must provide consistent, accurate, concise, prompt support across all channels and on any device. Recent studies show that 75% of people want it, with many using their smart phone.

Minerva allows you to create clickable instructions online. Minerva can be used to communicate a series of steps without having to physically stand next to anyone. Minerva is completely free. Additional paid features (e.g. We are happy to provide additional support for paid features (e.g. analytics, collaborative editing). Minerva is an interactive guide that teaches you how to do things. Our guide will show you where to click and what to do next, so you can spend more time doing than just searching. Our mission is to make it easy to do anything online, especially for you. We will show you where to click and what to do next. Get our extension now! We make process knowledge and expertise available wherever you need it. Minerva Pro allows you to create private recipes, teams, and view analytics at individual, team, and recipe levels.