
net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth.
Communication breaks down when channels are scattered and tools do not talk to each other. net2phone solves this with a connected business VoIP and unified communications platform built for teams that cannot afford dropped context or slow resolutions.
Unite, net2phone's unified communications solution, brings voice, messaging, video, and chat into a single place, with call and video recording, transcription, sentiment analysis on voice calls, automated action item tracking, and AI-generated follow-up emails.
AI Agent handles inquiries and completes workflows on its own, answering questions, resolving support cases, scheduling, and managing returns across phone and chat, in 30+ languages, with seamless handoff to human agents when needed.
Coach AI analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and coaching recommendations by user or department.
uContact, net2phone's omnichannel contact center, gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards they need to deliver consistent customer experiences at scale.
Every net2phone solution connects to the tools businesses already use, with a drag-and-drop workflow builder for automating processes without writing code, backed by enterprise-grade security and expert guidance at every step, from setup to integration to ongoing optimization.
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3Q is an API-first video infrastructure for developers and engineering teams who want direct control over their media backend. A REST video API and native player SDKs give you programmatic access to hosting, ingestion, encoding, live streaming, video-on-demand, and delivery, so you can build video portals, streaming apps, or OTT backends on a single European platform.
The stack is transparent by design. 3Q supports adaptive bitrate streaming over HLS and DASH with mixed HEVC and AVC codecs and automatic Live-to-VoD. Delivery runs over a proprietary global CDN, encryption, and HTTP/2 over TLS 1.3. The Cookie- and Consent-free HTML5 Video Player is barrier-free in accordance with WCAG 2.1/BITV 2.0 and needs no consent layer. Video AI exposes speech-to-text transcription, automatic subtitles, translation, and chapter markers through the same API, and integration fits your existing pipeline and video workflows.
What sets 3Q apart is ownership. 3Q runs on its own independent European video infrastructure, so your data stays in the EU and under German jurisdiction. 3Q is GDPR-compliant and all processes are ISO/IEC 27001 certified, with modular pay-as-you-go pricing and 24/7 support from real video experts.
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BigChange
Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on.
Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
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Commusoft
Commusoft: The Unified Job Management Operating System
Commusoft is an all-in-one job management operating system architected for residential and commercial trade contractors. Our platform serves as the central hub for your entire operation, streamlining the transition from lead to invoice through intelligent automation and data-driven insights.
Built for Residential & Commercial Scale
Commusoft provides the infrastructure to scale both high-volume residential work and high-stakes commercial maintenance. For residential teams, the platform automates the customer journey with self-service booking, professional digital proposals, and automated communications.
For commercial contractors, Commusoft delivers advanced asset management. Track equipment across various sites, managing service histories, warranties, and strict SLA compliance to ensure your commercial division remains profitable and contractually compliant.
Key System Pillars:
Dynamic Dispatching: Align technician skill sets with job requirements and real-time locations to reduce travel time.
Granular Financial Visibility: Track labor and material costs in real-time to protect margins on every project.
Field-First Mobile Tech: An offline-capable app empowers technicians to complete compliance forms and capture photos without a connection.
Business Integrations: Synchronize your operations with accounting suites including QuickBooks, Xero, Sage, and Stripe.
Commusoft replaces fragmented processes with a single, intelligent workflow designed to increase efficiency and drive sustainable growth.
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