Dynamics 365 Remote Assist Description
Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.
Dynamics 365 Remote Assist Alternatives
CompanyCam is a photo-based solution created specifically for contractors. Users can take unlimited photos—which are location and time stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere.
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Mitti by SafetyCulture is a frontline operations platform built to help organizations manage daily work across sites, shifts, teams, assets, standards, and compliance requirements. The platform brings inspections, issue reporting, training, task management, communications, document management, asset maintenance, contractor management, investigations, analytics, sensors, IoT, and operational AI into one connected system. Mitti helps teams capture frontline signals, turn checklists into workflows, assign actions, close out issues, and understand performance across the business. Its AI Assistant can create checklists, generate training, and surface information quickly, while AI Issue Capture turns photos or voice notes into actionable issues. The platform supports quality management, compliance, asset maintenance, training, onboarding, insurance, lone worker safety, benchmarking, integrations, and operational reporting. Organizations can use Mitti to digitize inspections, monitor assets, train workers, communicate with teams, track contractor readiness, investigate incidents, and benchmark performance across locations. Its analytics capabilities give leaders a clearer view of what is happening across operations so they can spot trends, reduce risk, and improve outcomes. Mitti is used across industries such as manufacturing, facilities management, hospitality, construction, and retail. By combining frontline workflows, inspections, training, AI, asset management, issue reporting, analytics, communications, and compliance tools, Mitti helps organizations run safer and more efficient operations.
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VSight Remote
VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment.
With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
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TeamViewer
TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.
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Pricing
Pricing Starts At:
$65 per user per month
Integrations
Company Details
Company:
Microsoft Dynamics 365
Year Founded:
2016
Headquarters:
United States
Website:
dynamics.microsoft.com/en-us/mixed-reality/remote-assist/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support
Dynamics 365 Remote Assist Features and Options
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