Zinc Description
A real-time way to connect field service teams with the information and knowledge they need to complete their work is essential for any service execution strategy. Zinc is the only real-time secure app that allows all modes of communication (text/voice, video, voice, push-totalk, push-totalk, broadcasts), in one simple, mobile-first application. It also guarantees compliance, security, and central administration. Zinc makes it easy to communicate urgent information to the entire company. It facilitates connections and sharing among field workers and provides immediate visibility to management to what's going on at the front lines. Zinc is the best platform for field workers to communicate at scale. Zinc connects technicians to real-time information that drives business success.
Zinc Alternatives
Voxer
The best business walkie-talkie app for distributed teams and high-performance teams. One powerful push-totalk (PTT), app for secure, real-time communication It works with iPhone, Android, as well as the web. Real-time voice messaging delivers better customer service. You can listen to the messages of others or hear them later. Instant voice communication is available alongside text, photos and video. You can also share your location. It works on all networks, including iPhone, Android, as well as the web.
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Sweven
SWEVEN allows businesses to seamlessly connect and collaborate with your team, anywhere and at any time. This multi-platform and cloud-based SaaS solution gives you the power to receive, manage, assign, track, and bill for work (or product) orders of any trade. With SWEVEN in your workflow, you can bring together clients, vendors, field staff, technicians, project managers, customer service, and call centers in one shared, collaborative virtual environment to boost communication, efficiency, and control.
- Full control over your field staff and vendors
- Track all service orders and assign priorities.
- Access the right metrics in real-time to improve your operations.
- No more calls or endless emails. Submit tasks directly through the portal.
- Preventive Maintenance
- Work order management.
- Mobile app for vendors and field staff.
- Geolocation integrated.
Say goodbye to spreadsheets, hello Sweven!
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AT&T Workforce Manager
AT&T Workforce Manager is a powerful and multifaceted application that gives your business access a vast amount of data. This provides you with a unique view of your mobile workforce and gives you the tools you need for efficient communication. You can choose from hundreds of templates, or create your own. You can add photos, calculations, graphs, etc. You can create, modify, or update orders for delivery, service calls, or any other purpose from your smartphone or tablet. You can add AT&T Enhanced push-to-talk to your Workforce Manager application to make individual or group calls, view employees' locations, and much more. You don't want to lose a paper timesheet. Your employees can now clock in and out for breaks or lunches from the AT&T Workforce Manager App. A mobile web dashboard allows you to monitor field tasks, employee hours, locations, data entry, and other information in real-time.
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Verizon Push to Talk Plus
Communication is essential for small businesses, enterprises, and public sector agencies. Construction, distribution, energy, and other industries that require field work at remote sites are all critical. Public safety, healthcare and other organizations that require close-to-real-time response. Push to Talk Plus is a mobile application that connects you with contacts via a variety of devices, including smartphones and tablets. It uses reliable calling over Wi-Fi or Verizon's network. You can easily share photos, videos, and locations with your contacts. Dispersed teams can connect and communicate one-on-one, collaborate with a group, or broadcast across the company. You can send text and voice messages and share files, photos, and locations with groups and contacts. Send announcements to up 500 users to deliver critical information to all who need it.
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Integrations
Company Details
Company:
ServiceMax
Year Founded:
2007
Headquarters:
United States
Website:
www.servicemax.com/products/zinc
Media
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Product Details
Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Documentation
Live Online
In Person
Customer Support
Online
Zinc Features and Options
Collaboration Software
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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