ClickLearn simplifies complex business processes using popular software. You can create multi-format learning materials in any language and publish them to a 24/7 learning portal with just one click. A video walkthrough of the process, with narration in your preferred language. Put your learning to the test. This interactive simulation of your workplace allows you to test your knowledge without any hints. Interactive simulation of your workplace environment that guides you through the process. This guide is step-by-step. ClickLearn wrote this guide with perfectly cropped screenshots. ClickLearn Assist can be your go-to helper when you are stuck, need process help, or want to try a new process in the live system. You don't have to worry about making another mistake. All your learning materials can be auto-translated with a click of a button
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SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity.
Key features:
- Large collection of symbols and templates
- Ability to create custom shapes
- Import PDFs, images, Google Maps, Visio files, Visio stencils
- Draw to any scale
- Enrich drawings with data
- Generate manifest and bills of materials
- Generate diagrams from data automatically like org charts, AWS, Azure, PI Boards, and more
- Use natural language text prompts to generate diagrams with AI
- Save files directly to OneDrive, SharePoint, or Google Drive, or other preferred provider
- Integrations with the Microsoft and Google enterprise stack plus Confluence and Jira
SmartDraw supports a wide range of industries and real-world use cases, helping teams plan, document, and communicate more effectively. Construction professionals use it to create scaled floor plans, site layouts, and electrical and plumbing drawings. Fire departments rely on it for fire pre-planning and incident documentation, while police departments use it for accident reconstruction and crime scene diagrams. IT teams build network diagrams and cloud architectures, HR leaders create organizational charts, and product managers map out processes and workflows. From physical layouts to business processes, SmartDraw provides a single platform that adapts to the needs of each role and industry.
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Help Lightning
Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance.
We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world.
Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems.
Help Lightning is used to install, inspect, train, service, and repair complex equipment and products.
Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
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ResolveGrid
ResolveGrid is a field service intelligence platform that combines agentic AI, computer vision, real-time video, human expertise, and workflow automation for complex equipment service. The platform helps technicians work through disconnected tools, outdated documentation, and fragmented support processes by delivering the right next step in context. ResolveGrid provides AI-guided recommendations based on enterprise knowledge, technician inputs, and live workflow data. Its computer vision and visual support capabilities help technicians inspect, troubleshoot, and collaborate remotely with greater accuracy. The platform also captures expertise, structures best practices, supports training, and continuously improves how service teams solve problems in the field. Remote expert workflows allow technicians to escalate issues in one click while preserving workflow history, visual context, and AI-guided steps. ResolveGrid is designed to reduce dispatches, increase first-time fix rates, reduce service time, and improve remote resolution. It supports outcomes such as avoiding unnecessary truck rolls, resolving more issues without going onsite, fixing issues correctly the first time, and accelerating time to resolution. By combining agentic AI guidance, visual intelligence, remote expert support, connected knowledge, training, and service workflow execution, ResolveGrid helps enterprise field service teams operate more efficiently.
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